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Cleo Hotel Tunjungan
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Cleo Hotel Tunjungan
Hotels
8.4
/10
Very Good
4,601 reviews
What Guests Say About Their Stay
Distance To City Center (73)
Staff Friendliness (67)
Accessibility (65)
Ambiance (61)
Meiliana P.
8.8
/ 10
The hotel is located right across the Tunjungan Plaza Mall, near McD and KFC. The staffs are polite and nice. Thank you
Loureine P. S.
9.1
/ 10
experiencing this accommodation twice now, will do for third soon. love for its cleanness and quietness while also very close vicinity from the largest shopping mall in surabaya.
Hisham M.
8.2
/ 10
Hotel is just across Tujungan plaza.. excellent shopping mall with movie theaters hipster foods and etc.. McDonald, KFC, pizza is nearby too.
BOON M. N.
9.7
/ 10
Location was amazing! It was right in the middle of the town, and directly opposite Tunjungan Plaza and surrounded by eateries. Very easy to get around!
The room was decent, cozy and comfortable for a short stay! :) The facilities were all good.
The staff were very friendly and helpful with our requests. Even helped us to receive our layer cake orders from the shop without any issues! Big thank you to all the staff...
The breakfast was simple and good enough. :)
M Ismoyono D.
8.8
/ 10
A decent place to stay, and the location is very strategic only 10m acrros the road to Tunjungan Plaza
In the Area
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Jalan Basuki Rahmat No 11, Genteng, Surabaya, Jawa Timur, Indonesia, 60271
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Jalan Basuki Rahmat No 11, Genteng, Surabaya, Jawa Timur, Indonesia, 60271
Discover More About Cleo Hotel Tunjungan
Cleo Hotel Tunjungan – The Best Comfort in the Heart of Surabaya
Located at Jl. Jenderal Basuki Rachmat No.11, Surabaya, Cleo Hotel Tunjungan offers an exceptional stay experience with top-quality service and modern facilities at an affordable price. Situated in a strategic location in the city center, this hotel is the ideal choice for both tourists and business travelers looking for easy access to Surabaya's main destinations.
Just steps away from Tunjungan Plaza Mall, one of the largest shopping centers in Surabaya, guests can easily enjoy entertainment, culinary delights, and shopping options. Nearby, Monumen Bambu Runcing and Taman Apsari offer historical and relaxing spots for exploration. Additionally, Dyandra Convention Center, a hub for business events and exhibitions, is within convenient reach.
For culinary enthusiasts, don’t miss the legendary taste of Rawon Setan, a famous Surabaya dish located near the hotel.
Enjoy a comfortable stay with friendly service, complete facilities, and a prime location that makes your trip effortless. Experience it all at Cleo Hotel Tunjungan.
All facilities in Cleo Hotel Tunjungan
Bar, Cafe and Lounge
Lobby
Bedroom
In-room Bathroom
Public Facilities
- Parking
- Coffee shop
- Elevator
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- In-room safe
- Shower
- TV
Hotel Services
- Concierge
- 24-hour security
- Laundry service
- 24-hour Receptionist
General
- AC
- Non-smoking room
- Smoking area
Business Facilities
- Computer station
- Meeting facilities
Transportation
- Car rental
Connectivity
- LAN Internet
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Cleo Hotel Tunjungan
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Available rooms at Cleo Hotel Tunjungan | 55 |
Number of floors in Cleo Hotel Tunjungan | 7 |
Another facilities in Cleo Hotel Tunjungan | Coffee shop, Room service, Safety deposit box, WiFi in public area, Cable TV |
Frequently asked question in Cleo Hotel Tunjungan
What are available facilities at Cleo Hotel Tunjungan?
There are top facilites at Cleo Hotel Tunjungan such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Cleo Hotel Tunjungan?
The standard check-in time at Cleo Hotel Tunjungan is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Cleo Hotel Tunjungan
Traveloka (4,601)
8.4
Very Good
From 4,601 reviews
Provided by travelers on
Cleanliness
8.4
Room Comfort
8.2
Meal
8.0
Location
8.9
Service and Facilites
8.4
People often mention about Cleo Hotel Tunjungan
All
Staff Friendliness (67)
Distance to City Center (66)
Accessibility (60)
Ambiance (59)
Bathroom (59)
Bedroom (58)
Hotel Area (58)
Surroundings (53)
Check-in/out Time (51)
Wifi (48)
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Traveler Reviews Cleo Hotel Tunjungan
Number of reviews per page
20
40
Customer reviews
R***a
9.7
/10
Reviewed 1 week(s) ago
Hotel recommendation is strategically located in the city center and in front of Tunjungan Plaza Mall. Friendly staff and clean, comfortable rooms.
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R***a
10.0
/10
Reviewed 2 week(s) ago
A very strategic hotel and friendly staff. The room is also clean. Recommended for those who want to stay in Surabaya and the city center at an affordable price.
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I***i
Staycation
9.1
/10
Reviewed 2 week(s) ago
The room was clean, but the water heater in the bathroom didn't work.
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1 people find it helpful
F***s
Leisure
10.0
/10
Reviewed 2 week(s) ago
The hotel is strategically located in front of Tunjungan Mall, and the room rates are very affordable. The employees are also friendly. It's just that the restaurant menu is less varied.
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S***a
Transit
10.0
/10
Reviewed 2 week(s) ago
Staff mba elin friendly.
I checked in before 2 am and was allowed to enter without being charged.
Will always come here every time I go to Surabaya.
The room is also clean although small.
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T***a
Business
9.7
/10
Reviewed 2 week(s) ago
Always a regular every time I go to Surabaya. A very strategic hotel in the middle of the city,
Very friendly employees.
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J***n
8.5
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, very helpful during check in and check out.
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R***a
Staycation
8.2
/10
Reviewed 3 week(s) ago
Overall satisfactory and city center location.
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Accommodation's Reply
07 Apr 2025
Hello Sis. Thank you for choosing Hotel Cleo Tunjungan Surabaya as your preferred place to stay in the city of Surabaya. We are happy to welcome you as our guest, we also thank you for the excellent review and assessment that you gave. This review will be an improvement and input in our service to make Hotel Cleo Tunjungan even better. And we also hope to welcome you back to stay at Hotel Cleo Tunjungan Surabaya. Thank you for your visit. Best regards, Samsul Hadi. Spv Operational.
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Imam C.
Transit
10.0
/10
Reviewed 3 week(s) ago
Strategic location, cheap hotel for a few days stay for business purposes. Just for rest and put stuff. Good service.
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Accommodation's Reply
07 Apr 2025
Hello Brother Imam C. Thank you for choosing Hotel Cleo Tunjungan Surabaya as your preferred place to stay in the city of Surabaya. We are happy to welcome you as our guest, we also thank you for the excellent review and assessment that you gave. This review will be an improvement and input in our service to make Hotel Cleo Tunjungan even better. And we also hope to welcome you back to stay at Hotel Cleo Tunjungan Surabaya. Thank you for your visit. Best regards, Samsul Hadi. Spv Operational.
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U***n
9.1
/10
Reviewed 5 week(s) ago
even though the room is small, it's just nice, clean and very close to Mcd, Pizzahut, Richeese, especially tp
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Accommodation's Reply
07 Apr 2025
Hello Sis. Thank you for choosing Hotel Cleo Tunjungan Surabaya as your preferred place to stay in the city of Surabaya. We are happy to welcome you as our guest, we also thank you for the excellent review and assessment that you gave. This review will be an improvement and input in our service to make Hotel Cleo Tunjungan even better. And we also hope to welcome you back to stay at Hotel Cleo Tunjungan Surabaya. Thank you for your visit. Best regards, Samsul Hadi. Spv Operational.
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R***N
10.0
/10
Reviewed 6 week(s) ago
very interesting and satisfying and effective
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Accommodation's Reply
07 Apr 2025
Hello Sis. Thank you for choosing Hotel Cleo Tunjungan Surabaya as your preferred place to stay in the city of Surabaya. We are happy to welcome you as our guest, we also thank you for the excellent review and assessment that you gave. This review will be an improvement and input in our service to make Hotel Cleo Tunjungan even better. And we also hope to welcome you back to stay at Hotel Cleo Tunjungan Surabaya. Thank you for your visit. Best regards, Samsul Hadi. Spv Operational.
See original
w***i
8.8
/10
Reviewed 6 week(s) ago
the right transit rest experience.. clean room.. friendly staff.. strategic location, just cross the road to TP, it's just that there's a lack of water heater, otherwise it's okay
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Accommodation's Reply
07 Apr 2025
Hello Sis. Thank you for choosing Hotel Cleo Tunjungan Surabaya as your preferred place to stay in the city of Surabaya. We are happy to welcome you as our guest, we also thank you for the excellent review and assessment that you gave. This review will be an improvement and input in our service to make Hotel Cleo Tunjungan even better. And we also hope to welcome you back to stay at Hotel Cleo Tunjungan Surabaya. Thank you for your visit. Best regards, Samsul Hadi. Spv Operational.
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A***a
Transit
6.4
/10
Reviewed 7 week(s) ago
I had a very pleasant stay here because it is located in the city center, but unfortunately there were animals in the room which traumatized me.
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ME
Marlion E.
9.7
/10
Reviewed 8 week(s) ago
The location is right in front of TP, suitable for those who are on vacation and traveling in Surabaya. Clean rooms and friendly staff.
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1 people find it helpful
Accommodation's Reply
06 Mar 2025
Hello Sis Marlion E. Thank you for choosing Hotel Cleo Tunjungan Surabaya as your preferred place to stay in the city of Surabaya. We are happy to welcome you as our guest, we also thank you for the excellent review and assessment that you gave. This review will be an improvement and input in our service to make Hotel Cleo Tunjungan even better. And we also hope to welcome you back to stay at Hotel Cleo Tunjungan Surabaya. Thank you for your visit. Best regards, Ahmad Efendi. Spv Operational.
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MF
Mytha F. P.
Staycation
9.4
/10
Reviewed 10 week(s) ago
The hotel staff is very friendly and very helpful 🤩🤩🤩
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3 people find it helpful
Accommodation's Reply
27 Feb 2025
Hello Sis Mytha F. P, thank you for choosing Hotel Cleo Tunjungan Surabaya as your preferred place to stay in the city of Surabaya. We are happy to welcome you as our guest, we also thank you for the excellent review and assessment that you gave. This review will be an improvement and input in our service to make Hotel Cleo Tunjungan even better. And we also hope to welcome you back to stay at Hotel Cleo Tunjungan Surabaya. Thank you for your visit. Best regards, Ahmad Efendi. Spv Operational.
See original
AR
Aris R.
10.0
/10
Reviewed 11 week(s) ago
The hotel staff is friendly, the hotel is right in front of Tunjungan Plaza
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Accommodation's Reply
13 Feb 2025
Hello Brother Aris R. Thank you for choosing Hotel Cleo Tunjungan Surabaya as your preferred place to stay in the city of Surabaya. We are happy to welcome you as our guest, we also thank you for the excellent review and assessment that you gave. This review will be an improvement and input in our service to make Hotel Cleo Tunjungan even better. And we also hope to welcome you back to stay at Hotel Cleo Tunjungan Surabaya. Thank you for your visit. Best regards, Ahmad Efendi. Spv Operational.
See original
AN
Andi N.
9.7
/10
Reviewed 12 week(s) ago
friendly hotel staff, economical price and strategic location
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1 people find it helpful
Accommodation's Reply
13 Feb 2025
Hello Brother Andi N. Thank you for choosing Hotel Cleo Tunjungan Surabaya as your preferred place to stay in the city of Surabaya. We are happy to welcome you as our guest, we also thank you for the excellent review and assessment that you gave. This review will be an improvement and input in our service to make Hotel Cleo Tunjungan even better. And we also hope to welcome you back to stay at Hotel Cleo Tunjungan Surabaya. Thank you for your visit. Best regards, Ahmad Efendi. Spv Operational.
See original
N***o
Leisure
9.4
/10
Reviewed 12 week(s) ago
Cleo Basuki Rahmat Hotel is always our family's choice when we go to Surabaya... the location is strategic and the hotel is also homey.
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2 people find it helpful
Accommodation's Reply
13 Feb 2025
Hello Sis. Thank you for choosing Hotel Cleo Tunjungan Surabaya as your preferred place to stay in the city of Surabaya. We are happy to welcome you as our guest, we also thank you for the excellent review and assessment that you gave. This review will be an improvement and input in our service to make Hotel Cleo Tunjungan even better. And we also hope to welcome you back to stay at Hotel Cleo Tunjungan Surabaya. Thank you for your visit. Best regards, Ahmad Efendi. Spv Operational.
See original
FA
Festi A. V.
10.0
/10
Reviewed 12 week(s) ago
Recommended cheap and affordable
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1 people find it helpful
Accommodation's Reply
13 Feb 2025
Hello Sis Festi A. Thank you for choosing Hotel Cleo Tunjungan Surabaya as your preferred place to stay in the city of Surabaya. We are happy to welcome you as our guest, we also thank you for the excellent review and assessment that you gave. This review will be an improvement and input in our service to make Hotel Cleo Tunjungan even better. And we also hope to welcome you back to stay at Hotel Cleo Tunjungan Surabaya. Thank you for your visit. Best regards, Ahmad Efendi. Spv Operational.
See original
FA
Festi A. V.
10.0
/10
Reviewed 12 week(s) ago
Very friendly staff, clean hotel. Recommended for those looking for a cheap hotel
See original
1 people find it helpful
Accommodation's Reply
13 Feb 2025
Hello Sis Festi A. Thank you for choosing Hotel Cleo Tunjungan Surabaya as your preferred place to stay in the city of Surabaya. We are happy to welcome you as our guest, we also thank you for the excellent review and assessment that you gave. This review will be an improvement and input in our service to make Hotel Cleo Tunjungan even better. And we also hope to welcome you back to stay at Hotel Cleo Tunjungan Surabaya. Thank you for your visit. Best regards, Ahmad Efendi. Spv Operational.
See original
Number of reviews per page
20
40
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