Cove Equatoria

clean cheap good affordable price

The room is clean, the AC is cold, the TV is already a smart TV, the only downside is that there is no lift, so far so good, I will come back here again

the hotel staff is friendly, if you want to check in at 14:00 until 22:00. basically it's great, want to stay there again if you want to go to Karawaci

For a good location, and the place is comfortable and clean because it is in a housing complex. The only minus is that the towels are a bit smelly, suggestions for towels to be washed cleaner, other than that it is good 👍🏻

Everything is okay, the location is comfortable, quiet and safe, Mas Khonedt who is guarding there helped me a lot. My suggestion is to check the drain hole in the shower area more often because it is often clogged.

Everything is okay, the location is comfortable, quiet and safe, Mas Khonedt who is guarding there helped me a lot. My suggestion is to check the drain hole in the shower area more often because it is often clogged.

Everything is okay, the location is comfortable, quiet and safe, Mas Khonedt who is guarding there helped me a lot. My suggestion is to check the drain hole in the shower area more often because it is often clogged.

There was no confirmation at all, it couldn't be called. The ca cove also took a long time to reply, suddenly it was autotext. I tried it when I arrived and there was no one at the check-in area even though I was only a little late, things like this can be avoided if there is good communication.

The staff was very unfriendly. When I asked for early check in, the answer was rude and turned away. If it's not possible, then it's just the usual answer. They said early check in was not possible because the room was still being cleaned, and it turned out that I occupied a room that when I arrived was not being cleaned (it was already empty) my room was in the GC room. The floor was also full of dust until our feet were black. Will not go back there.

Hotel staff who are rich asu invite you to fight. Check in at 1 am, you are not allowed to enter

The staff was very friendly and helpful upon check in. Very satisfied staying here. Highly recommended.

standard cost, nothing special.

I subscribe to Karawaci because all the new hotels are new and clean

Overall in terms of rooms and location it's pretty good. However, there is no elevator here and the receptionist is rarely on site. When I wanted to check in, I waited a long time for the receptionist. Hopefully there will be improvements

It's good that the building is still new

Clean, friendly staff, new facilities, close to UPH, and cheap. But it is not recommended for the elderly because there is no lift.

Very Bad Experience! Bad Service! I entered a special request for late check in at 23 because I knew there was a max check in at 22. Because I know I can only arrive at the inn between 22-23. When I arrived at the inn at 22:40, I called twice until no officer came out, then I called twice the telephone number in the app but couldn't connect, it looked like it was broken or I don't know. After that, I called again before an officer came out. But they refused to let me in because there were no instructions from management that there would be late check-ins. Then I showed my special request on tap, then the officers contacted management, they still couldn't accept me in. By the way, the 2 officers who received me, young men, wore T-shirts, shorts, looked indifferent and didn't care about me checking in. Then I complained to the app, and the app contacted the accommodation and still couldn't give me access! So this lodging app also ignores special requests requested by customers. If you want to follow the max check in stay policy at 22, that's fine, don't give the option, you can choose late check in at 23 for this stay! If COVE doesn't intend to serve customers on the app, don't install it on the app! Because the accommodation stuck to their policy, I was stuck waiting for confirmation from the app while I was really tired after a long trip and needed a break! Then I asked the app to take responsibility for moving my booking to the nearest hotel, Yasmin Karawaci, but the app told me I had to wait 3x60 minutes for the app to confirm. This meant I was told to wait until 2 in the morning and was left adrift without knowing where to sleep. I was so annoyed that I booked myself at the Yasmin Karawaci Hotel. And asked for a refund of the funds I had booked at Cove. I want to see if I can't get a refund until now, Cove's service is truly extraordinary

The room is clean and comfortable, maybe because it's new, staying here for 3 days was enjoyable, the employees were humble, the service was ok, the only problem was in the bathroom drain which took too long to waste water, aka it was clogged, so if you showered for too long in the room the shower can flood, but overall there are no problems, everything is ok and satisfactory.

This new hotel is by far the best accommodation in Karawaci Guess House, clean and the staff are okay, willing to help carry suitcases to the 3rd floor 😊

very good, clean, spacious room, good service, will come back here again