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Grand Surabaya Hotel
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Grand Surabaya Hotel
Hotels
Traveloka Preferred Partner
8.3
Impressive
From 6,726 verified guests reviews
What Guests Say About Their Stay
Strategic Location (149)
Good Ac (2)
Affordable Price (4)
Clean Pool (3)
Alfani H. A.
9
/ 10
Spacious room. Unique room for Japanese room type. Breakfast just so so. No place for breakfast but only pack delivered to your room. Overall satisfying to stay here. Very strategic location.
Nuning I. B.
9.4
/ 10
Very good care, clean, suitable with facilities specification on explanation.
Agung M.
8.5
/ 10
Nice hospitality, clean room.
In the Area
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Jalan Pemuda 19 - 21, Genteng, Surabaya, Jawa Timur, Indonesia, 60271
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Grand Surabaya Hotel
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Price Display
Per room per night (excl. taxes & fees)
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What's around Grand Surabaya Hotel
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Jalan Pemuda 19 - 21, Genteng, Surabaya, Jawa Timur, Indonesia, 60271
Discover More About Grand Surabaya Hotel
Location
Staying at Grand Surabaya Hotel is a good choice when you are visiting Genteng.
The hotel has a very good location, also near the Juanda International Airport (SUB), which is only 13.6 km away.
The hotel is located only 7.69 km away from Pelabuhan Tanjung Perak.
This hotel is very easy to find since it is strategically positioned close to public facilities.
About Grand Surabaya Hotel
Whether you are planning an event or other special occasions, Grand Surabaya Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Grand Surabaya Hotel.
From business event to corporate gathering, Grand Surabaya Hotel provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Grand Surabaya Hotel, a wonderful accommodation for your family holiday.
Experience a unique stay at the historical building of Grand Surabaya Hotel, which you rarely find in other places.
If you plan to have a long-term stay, staying at Grand Surabaya Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Grand Surabaya Hotel.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Grand Surabaya Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Grand Surabaya Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Grand Surabaya Hotel is the right place to stay.
All facilities in Grand Surabaya Hotel
Swimming Pool
Lobby
Exterior
Bedroom
Restaurant
Food and Drinks
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Bar
- Breakfast
- Buffet breakfast
- Buffet dinner
- Buffet lunch
- Cafe
- Fullboard with non-alcoholic drinks
- Fullboard without drinks
- Snack bar
- Snacks
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- WiFi in public area
Hotel Services
- Bellhop
- Concierge
- Front desk
- 24-hour security
- Laundry service
- Luggage storage
- Newspaper in lobby
- Wedding service
- 24-hour Receptionist
Nearby Facilities
- ATM/Banking
- Beauty salon
- Gift shop
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
General
- AC
- Ballroom
- Banquet
- Non-smoking room
- Swimming pool
- Smoking area
- Smoke-free
In-room Facilities
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Shower
- TV
Business Facilities
- Business center
- Conference room
- Meeting facilities
- Photocopier
- Projector
Things to Do
- Massage
- Outdoor pool
- TV lounge
Transportation
- Area shuttle with surcharge
- Car rental
- Valet parking (surcharge)
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Grand Surabaya Hotel
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Grand Surabaya Hotel | 97 |
Number of floors in Grand Surabaya Hotel | 5 |
Another facilities in Grand Surabaya Hotel | A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar |
Frequently asked question in Grand Surabaya Hotel
What are available facilities at Grand Surabaya Hotel?
There are top facilites at Grand Surabaya Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Grand Surabaya Hotel?
The standard check-in time at Grand Surabaya Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Grand Surabaya Hotel provide breakfast?
Yes, Grand Surabaya Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Grand Surabaya Hotel
Overall Ratings & Reviews Grand Surabaya Hotel
Traveloka (6726)
Other (3119)
8.2
Very Good
From 6.7K reviews
Provided by travelers on
Cleanliness
8.1
Room Comfort
8.2
Meal
7.7
Location
8.6
Service & Facilites
8.2
People often mention about Grand Surabaya Hotel
All
Distance to City Center (20)
Bathroom (16)
Accessibility (15)
Ambiance (15)
Surroundings (14)
Bedroom (14)
Room Space (12)
Staff Friendliness (11)
Hotel Area (10)
Taste (8)
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Traveler Reviews Grand Surabaya Hotel
Number of reviews per page
20
40
f***d
10.0
/10
Reviewed 1 week(s) ago
Very impressive, spacious and clean rooms
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RP
Rezi P.
10.0
/10
Reviewed 5 week(s) ago
Thank you for the grand hotel Surabaya.🙏🙏🙏. Recommended for those who want to go on vacation but are confused about finding a hotel to stay overnight.👍👍👍
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1 people find it helpful
AQ
Achmad Q. B.
Leisure
8.4
/10
Reviewed 9 week(s) ago
The location is good in the city center, close to many malls and tourist attractions. It is not suitable for non-smokers. From the lobby to the room, you will smell cigarette smoke. Even though the room is closed and the AC is turned on, there is still a smell of cigarettes. It is also not suitable for those who bring small children. In addition to many smokers, many electrical outlets are also taken so that small children can play with the electrical outlets below. There are traces of a broken door stopper so the stopper came off and only the bolts were still stuck in the floor. Very dangerous. The blower in the bathroom does not work, even though the bathroom is clean, the smell does not go away.
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2 people find it helpful
W***o
Leisure
7.1
/10
Reviewed 9 week(s) ago
The bathtub and sink are cracked and cracked and the color is already dirty brown so it is easily dirty. My 3 year old child can judge. There is only 1 toothbrush. There is no cup to rinse your mouth. There are no hotel slippers.
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1 people find it helpful
L***a
6.6
/10
Reviewed 10 week(s) ago
Like the view not the cleanliness.
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1 people find it helpful
Bagas P.
Staycation
8.8
/10
Reviewed 10 week(s) ago
Highly recommended because it is located in the center of Surabaya city.
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R***y
Business
6.0
/10
Reviewed 11 week(s) ago
Many things to do for this hotel.
1 people find it helpful
RW
Riska W. H.
Medical
8.2
/10
Reviewed 11 week(s) ago
The rooms are spacious and the facilities are adequate. This place can be an option for short-term stays.
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2 people find it helpful
Hairul N.
9.1
/10
Reviewed 12 week(s) ago
Good because it is in the city center. Swimming pool is ok. Need to improve room maintenance. A little uncomfortable. Starting from the bed is not neat, old towels, dirty walls.
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Y***i
Leisure
7.9
/10
Reviewed 14 week(s) ago
Coming out of the elevator, there was a bad smell on the 5th floor. Please fix it so it doesn't smell. Thank you.
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1 people find it helpful
Yudi B. F.
9.7
/10
Reviewed 15 week(s) ago
The key for room 515 had to be changed several times and finally it worked. 👍.
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Andreas C. m. s.
9.1
/10
Reviewed 19 week(s) ago
Even though HKtel is old, the service is good, fast response. The rooms are ok and clean.
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2 people find it helpful
T***g
Staycation
6.0
/10
Reviewed 19 week(s) ago
This hotel used to be one of my favorite hotels because of its location close to Plaza Surabaya mall, also because it has a swimming pool and the bathroom uses a bed tube. Early this month I stayed here again after a long time not staying there. How disappointed I was because everything was different, the room that used to be nice was now dirty and looked shabby, the sheets and pillow cases were a bit yellow (whether they were washed or not) and the bathroom was a bit dirty, the bed tube and sink were all peeling. Breakfast is no longer in the restaurant but is sent to the rooms with 2 menu choices, namely fried noodles and fried rice (the fried noodles are very salty). It seems like it's time for a total renovation or a change of management. Maybe this will be the last time I stay here, next time I will look for another hotel unless it has been renovated.
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6 people find it helpful
M***d
Business
6.6
/10
Reviewed 20 week(s) ago
Many people were passing by in front of the room and there was the sound of music, many people were singing.
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1 people find it helpful
Z***t
7.2
/10
Reviewed 24 week(s) ago
Hotel staff is friendly. The advantage is that there is a bathtub. But unfortunately the room I stayed in was downstairs so the only view was the garden. And the room smells of cigarette smoke, not soundproof. The food turned out to be delivered straight to the nasgor and fried noodles room. The ex-deluxe type does not have a refrigerator, slippers, shampoo, only a toothbrush and soap. The TV is still a domestic channel. Adult-only swimming pool from 1.2 m to 2.2 m deep. The tea set includes 1 piece of tea, 1 piece of coffee and 2 pieces of sugar. The rooms are quite spacious.
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1 people find it helpful
D***A
9.4
/10
Reviewed 24 week(s) ago
Delicious, clean, comfortable, strategic location
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1 people find it helpful
H***y
6.5
/10
Reviewed 24 week(s) ago
Suitable for those who want to shoot horror films.
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A***s
Leisure
9.1
/10
Reviewed 26 week(s) ago
Nice place to stay, low budget, large room, close from the down town of surabaya.
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Arief E. S.
Staycation
9.1
/10
Reviewed 26 week(s) ago
Friendly staff, big, clean rooms, running water, easy to find food, spacious parking lot, only the bed that I got was a little collapsed. Overall everything is ok, more than the price we paid. Thanks Grand Surabaya Hotel and Traveloka
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1 people find it helpful
R***y
Staycation
8.2
/10
Reviewed 26 week(s) ago
When you stay, you get a voucher for a free massage chair.. thank you
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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