Horison Ultima Ratu Serang

Hotels
Traveloka Preferred Partner
8.4
Impressive
From 3,643 verified guests reviews

What Guests Say About Their Stay

Strategic Location (9)
Friendly Staffs (28)
Clean Room (18)
Tasty Breakfast (2)
Elan P.
9.1
/ 10
Spend night in this hotel with my family, all experiences is wonderful. If you want a feel great hospitality service in downtown Serang (Banten Province capitol), you should come to this hotel. Starting from security, doorman, front office, they welcome you with warm greeting. No need to worries for healthy protocol, this hotel follow the rules. I have to mention Mr. Nurman from reception, he follow up my request regarding hot water issue immediately without any reasons. And also Ms. Intan & Ms. Sofia, always greet me by name during my stay, which is amazing. A lot of variety of food during breakfast, one of the best selling point from this hotel, and f&b crew is very attentive to the guest. From the greeter who registers (sorry Miss, really forget your name), food stall crew, service crew, they go extra mile to give the best service to the guest. Swimming pool, gym & spa also available in this hotel. Definitely will comeback to this hotel & highly recommended if you want to feel best hotel service in Serang. Minor thing is?: room facility.️. Furniture inside the room, is very old, stained at sofa, torn curtain and AC not working well. Maybe need renovation for all that things. Sorry for 4 stars review. Maybe after change all furniture & room facility, I wil give 5 stars review. Overall staying in this hotel is wonderful because of outstanding service from the crew to the guest. Keep the good work. Thank You.
Dika A.
9.7
/ 10
I feel so comfortable in this hotel. The people are very friendly and served us very well. Good job I want to go there again. Thank you
Fifin L. E.
10
/ 10
The room was awesome, comfy, got a pool view from the 5th floor.
In the Area
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Jl KH Abdul Hadi No 66, Serang City Center, Serang, Banten, Indonesia, 42117

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Horison Ultima Ratu Serang is a good choice when you are visiting Serang City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Horison Ultima Ratu Serang

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Jl KH Abdul Hadi No 66, Serang City Center, Serang, Banten, Indonesia, 42117
Lobby Horison Ultima Ratu Serang
Lobby 2 Horison Ultima Ratu Serang

Discover More About Horison Ultima Ratu Serang

Location


Staying at Horison Ultima Ratu Serang is a good choice when you are visiting Serang City Center.

About Horison Ultima Ratu Serang

Whether you are planning an event or other special occasions, Horison Ultima Ratu Serang is a great choice for you with a large and well-equipped function room to suit your requirements.

If you plan to have a long-term stay, staying at Horison Ultima Ratu Serang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Horison Ultima Ratu Serang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Horison Ultima Ratu Serang is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Horison Ultima Ratu Serang.

All facilities in Horison Ultima Ratu Serang

Bar, Cafe and Lounge Horison Ultima Ratu Serang
Bar, Cafe and Lounge
Swimming Pool Horison Ultima Ratu Serang
Swimming Pool
Entertainment Facility Horison Ultima Ratu Serang
Entertainment Facility
Lobby Horison Ultima Ratu Serang
Lobby
Exterior Horison Ultima Ratu Serang
Exterior

Public Facilities

  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Spa

General

  • AC
  • Heater
  • Non-smoking room
  • Swimming pool

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

Food and Drinks

  • Bar
  • Poolside bar

Connectivity

  • LAN Internet
  • Free WiFi

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Business Facilities

  • Business center
  • Meeting facilities

Transportation

  • Valet parking

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Horison Ultima Ratu Serang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Horison Ultima Ratu Serang
93
Number of floors in Horison Ultima Ratu Serang
5
Another facilities in Horison Ultima Ratu Serang
Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in Horison Ultima Ratu Serang

What are available facilities at Horison Ultima Ratu Serang?
There are top facilites at Horison Ultima Ratu Serang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Horison Ultima Ratu Serang?
The standard check-in time at Horison Ultima Ratu Serang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Horison Ultima Ratu Serang provide breakfast?
Yes, Horison Ultima Ratu Serang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Horison Ultima Ratu Serang

Overall Rating & Reviews

From 3,643 verified guests reviews
8.4
Impressive
Fantastic
967
Very Good
1,993
Satisfying
187
Average
496
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (9)
friendly staffs (28)
clean room (18)
tasty breakfast (2)
complete facilities (3)
spacious room (1)
tasty food (13)
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Show Reviews with Photos
L***i
This is a guest profile.
9.4
/ 10
10 Sep 2024
Value for money, good location and clean room, will be back again when visiting Serang.

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A***n
This is a guest profile.
6.9
/ 10
23 Apr 2024
Pesan 2 kamar utk keluarga, tapi kamar hotelnya panas dan gerah, AC-nya model split, lama dingin. Selasar hotel juga panas, tidak ada AC. Untungnya kolam renangnya lumayan enak, bisa ngadem. Cukup menginap semalam saja.

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m
mpunkz
Holiday
8.5
/ 10
18 Feb 2024
Review photo of Horison Ultima Ratu Serang from Andi M. T.

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IM
Intan M.
Holiday
8.5
/ 10
01 Jan 2024
Review photo of Horison Ultima Ratu Serang from Berlian B.

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M
Maryani
Holiday
9.7
/ 10
26 Dec 2023
Review photo of Horison Ultima Ratu Serang from Maryani M.

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TS
T Syahdinar
9.4
/ 10
25 Dec 2023
Review photo of Horison Ultima Ratu Serang from T S. D.

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WA
Wuri A. P.
Business
10
/ 10
22 Dec 2023
Review photo of Horison Ultima Ratu Serang from Wuri A. P.

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YW
Yuli W.
Business
8.5
/ 10
13 Dec 2023
I stayed 3 nights in this hotel. The room is large enough. The hotel provides toiletries, hair dryer, towel, slippers but no refrigerator in my room. The menu for breakfast is various (typical of Horison). On the 2nd day, my room was not cleaned. I complained and the HK finally cleaned the room.

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Sarah A. B.
This is a private profile
9
/ 10
18 Oct 2023
I booked 10 rooms in this hotel for my wedding. Overall it was a pleasant stay, but room 421 need tile replacement for the bathroom, there were dark spots everywhere. Furthermore, the hotel need to do deep cleaning on room 407. It seemed clean, but I woke up on my wedding day with bedbug bites on my hand. My sister who stayed in the same room with me had it worse; She's got bedbug bites all over her body. It was quite annoying because I couldn't possible scratch my hands during my wedding festivities, and the bedbugs also left dark spots on my hands and my sister's bodies. I didn't make a fuss to the staff because we had to check out very early in to make the morning holy matrimony, and because everyone was already too occupied with the wedding activities. But I hope the hotel can make some improvements. Other than that, everything else were pleasant. The receptionist who was on duty on Oct 6 at night was especially very accommodative to me, love her.
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Isli I. I. P.
Business
10
/ 10
24 Sep 2023
A very recommendedhotel for business and family staycation. Delicious breakfast and generous hotel staffs.

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Exterior 4 Horison Ultima Ratu Serang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.