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Horison Ultima Ratu Serang
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Horison Ultima Ratu Serang
Hotels
Traveloka Preferred Partner
8.4
Impressive
From 3,649 verified guests reviews
What Guests Say About Their Stay
Strategic Location (9)
Friendly Staffs (28)
Clean Room (18)
Tasty Breakfast (2)
Elan P.
9.1
/ 10
Spend night in this hotel with my family, all experiences is wonderful. If you want a feel great hospitality service in downtown Serang (Banten Province capitol), you should come to this hotel. Starting from security, doorman, front office, they welcome you with warm greeting. No need to worries for healthy protocol, this hotel follow the rules. I have to mention Mr. Nurman from reception, he follow up my request regarding hot water issue immediately without any reasons. And also Ms. Intan & Ms. Sofia, always greet me by name during my stay, which is amazing. A lot of variety of food during breakfast, one of the best selling point from this hotel, and f&b crew is very attentive to the guest. From the greeter who registers (sorry Miss, really forget your name), food stall crew, service crew, they go extra mile to give the best service to the guest. Swimming pool, gym & spa also available in this hotel. Definitely will comeback to this hotel & highly recommended if you want to feel best hotel service in Serang. Minor thing is?: room facility.️. Furniture inside the room, is very old, stained at sofa, torn curtain and AC not working well. Maybe need renovation for all that things. Sorry for 4 stars review. Maybe after change all furniture & room facility, I wil give 5 stars review. Overall staying in this hotel is wonderful because of outstanding service from the crew to the guest. Keep the good work. Thank You.
Dika A.
9.7
/ 10
I feel so comfortable in this hotel. The people are very friendly and served us very well. Good job I want to go there again. Thank you
Fifin L. E.
10
/ 10
The room was awesome, comfy, got a pool view from the 5th floor.
In the Area
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Jl KH Abdul Hadi No 66, Serang City Center, Serang, Banten, Indonesia, 42117
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Horison Ultima Ratu Serang
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What's around Horison Ultima Ratu Serang
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Jl KH Abdul Hadi No 66, Serang City Center, Serang, Banten, Indonesia, 42117
Discover More About Horison Ultima Ratu Serang
Location
Staying at Horison Ultima Ratu Serang is a good choice when you are visiting Serang City Center.
About Horison Ultima Ratu Serang
Whether you are planning an event or other special occasions, Horison Ultima Ratu Serang is a great choice for you with a large and well-equipped function room to suit your requirements.
If you plan to have a long-term stay, staying at Horison Ultima Ratu Serang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Horison Ultima Ratu Serang exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Horison Ultima Ratu Serang is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Horison Ultima Ratu Serang.
All facilities in Horison Ultima Ratu Serang
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Lobby
Exterior
Public Facilities
- Coffee/tea in lobby
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Things to Do
- Fitness center
- Massage
- Outdoor pool
- Spa
General
- AC
- Heater
- Non-smoking room
- Swimming pool
In-room Facilities
- Cable TV
- Desk
- Shower
- TV
Hotel Services
- Concierge
- 24-hour Receptionist
- Laundry service
- Luggage storage
Food and Drinks
- Bar
- Poolside bar
Connectivity
- LAN Internet
- Free WiFi
Accessibilty
- Disabled access friendly
- Wheelchair accessible
Business Facilities
- Business center
- Meeting facilities
Transportation
- Valet parking
Nearby Facilities
- ATM/Banking
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Horison Ultima Ratu Serang
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Additional Policy
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Horison Ultima Ratu Serang | 93 |
Number of floors in Horison Ultima Ratu Serang | 5 |
Another facilities in Horison Ultima Ratu Serang | Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant |
Frequently asked question in Horison Ultima Ratu Serang
What are available facilities at Horison Ultima Ratu Serang?
There are top facilites at Horison Ultima Ratu Serang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Horison Ultima Ratu Serang?
The standard check-in time at Horison Ultima Ratu Serang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Horison Ultima Ratu Serang provide breakfast?
Yes, Horison Ultima Ratu Serang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Horison Ultima Ratu Serang
Overall Rating & Reviews
From 3,649 verified guests reviews
8.4
Impressive
Fantastic
972
Very Good
1,994
Satisfying
187
Average
496
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
All
strategic location (9)
friendly staffs (28)
clean room (18)
tasty breakfast (2)
complete facilities (3)
spacious room (1)
tasty food (13)
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Language
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L***i
This is a guest profile.
9.4
/ 10
10 Sep 2024
Value for money, good location and clean room, will be back again when visiting Serang.
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A***n
This is a guest profile.
6.9
/ 10
23 Apr 2024
Pesan 2 kamar utk keluarga, tapi kamar hotelnya panas dan gerah, AC-nya model split, lama dingin. Selasar hotel juga panas, tidak ada AC. Untungnya kolam renangnya lumayan enak, bisa ngadem. Cukup menginap semalam saja.
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m
mpunkz
Holiday
8.5
/ 10
18 Feb 2024
1 liked this review
IM
Intan M.
Holiday
8.5
/ 10
01 Jan 2024
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M
Maryani
Holiday
9.7
/ 10
26 Dec 2023
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TS
T Syahdinar
9.4
/ 10
25 Dec 2023
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WA
Wuri A. P.
Business
10
/ 10
22 Dec 2023
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YW
Yuli W.
Business
8.5
/ 10
13 Dec 2023
I stayed 3 nights in this hotel. The room is large enough. The hotel provides toiletries, hair dryer, towel, slippers but no refrigerator in my room. The menu for breakfast is various (typical of Horison). On the 2nd day, my room was not cleaned. I complained and the HK finally cleaned the room.
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Sarah A. B.
This is a private profile
9
/ 10
18 Oct 2023
I booked 10 rooms in this hotel for my wedding. Overall it was a pleasant stay, but room 421 need tile replacement for the bathroom, there were dark spots everywhere. Furthermore, the hotel need to do deep cleaning on room 407. It seemed clean, but I woke up on my wedding day with bedbug bites on my hand. My sister who stayed in the same room with me had it worse; She's got bedbug bites all over her body. It was quite annoying because I couldn't possible scratch my hands during my wedding festivities, and the bedbugs also left dark spots on my hands and my sister's bodies. I didn't make a fuss to the staff because we had to check out very early in to make the morning holy matrimony, and because everyone was already too occupied with the wedding activities. But I hope the hotel can make some improvements. Other than that, everything else were pleasant. The receptionist who was on duty on Oct 6 at night was especially very accommodative to me, love her.
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Isli I. I. P.
Business
10
/ 10
24 Sep 2023
A very recommendedhotel for business and family staycation. Delicious breakfast and generous hotel staffs.
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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