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Hotel Dafam Pekanbaru
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Hotel Dafam Pekanbaru
Hotels
8.6
Impressive
From 4,807 verified guests reviews
What Guests Say About Their Stay
Strategic Location (45)
Friendly Staffs (20)
Clean Room (44)
Tasty Breakfast (12)
Harimurti Y.
8.8
/ 10
Good value for money hotel. Great food.
Ferna A.
9.4
/ 10
A nice place. it's perfect place to chill with your family and lovely one
M B. P.
9.7
/ 10
Really comfort for family holiday like a second home.
In the Area
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Jl. Sultan Syarif Qasim Kav. 150, Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28141
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Hotel Dafam Pekanbaru
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Per room per night (excl. taxes & fees)
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What's around Hotel Dafam Pekanbaru
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Jl. Sultan Syarif Qasim Kav. 150, Pekanbaru City Center, Pekanbaru, Riau, Indonesia, 28141
Discover More About Hotel Dafam Pekanbaru
Location
Hotel Dafam Pekanbaru is located in area / city Pekanbaru City Center.
About Hotel Dafam Pekanbaru
Hotel Dafam Pekanbaru is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
For you, travelers who wish to travel comfortably on a budget, Hotel Dafam Pekanbaru is the perfect place to stay that provides decent facilities as well as great services.
From business event to corporate gathering, Hotel Dafam Pekanbaru provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, Hotel Dafam Pekanbaru is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at Hotel Dafam Pekanbaru, a wonderful accommodation for your family holiday.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Hotel Dafam Pekanbaru.
If you plan to have a long-term stay, staying at Hotel Dafam Pekanbaru is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Dafam Pekanbaru.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Dafam Pekanbaru exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hotel Dafam Pekanbaru is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Hotel Dafam Pekanbaru is the right place to stay.
All facilities in Hotel Dafam Pekanbaru
Bar, Cafe and Lounge
Functional Hall
Lobby
CleanAccommodation
Exterior
Hotel Services
- Bellhop
- Welcoming drinks
- Concierge
- Doorman
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Medical service
- Multilingual staff
- Newspaper in lobby
- Newspaper
- Porter
- Wedding service
Food and Drinks
- Restaurant with AC
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Breakfast and lunch
- Buffet breakfast
- Brunch
- Cafe
- Dining area
- Early bird breakfast
- Hot breakfast
- No alcohol
- Set menu dinner
- Set menu lunch
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
General
- AC
- Ballroom
- Banquet
- Clothes dryer
- Connecting rooms
- Family room
- Heater
- Non-smoking room
- Smoking area
- Smoke-free
Business Facilities
- Business center
- Business facilities
- Computer station
- Conference hostess
- Conference room
- Meeting facilities
- Photocopier
- PRINTER
- Projector
In-room Facilities
- Bathrobe
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Accessibilty
- Accessibility equipment
- Accessible bathroom
- Accessible parking
- Disabled access friendly
- Roll-in shower
- Wheelchair accessible
Transportation
- Secure parking
- Shopping center shuttle (surcharge)
- Theme park shuttle (surcharge)
- Valet parking
- Valet parking (surcharge)
Things to Do
- Barbecue
- Karaoke
- Massage
- Spa
- TV lounge
Sports and Recreations
- Billiard
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Hotel Dafam Pekanbaru
Important Note
This hotel hosts a gala dinner during the New Year holiday period, and customers staying during this time may be charged for it. For further details, contact the hotel directly.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Extra Breakfast
Accommodation charges IDR 55,000/guest for extra breakfast.
Breakfast
Breakfast at the accommodation will be provided from 06:00 - 10:00.
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Hotel Dafam Pekanbaru | 107 |
Number of floors in Hotel Dafam Pekanbaru | 9 |
Another facilities in Hotel Dafam Pekanbaru | Bellhop, Welcoming drinks, Concierge, Doorman, Express check-in |
Frequently asked question in Hotel Dafam Pekanbaru
What are available facilities at Hotel Dafam Pekanbaru?
There are top facilites at Hotel Dafam Pekanbaru such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Dafam Pekanbaru?
The standard check-in time at Hotel Dafam Pekanbaru is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Dafam Pekanbaru provide breakfast?
Yes, Hotel Dafam Pekanbaru provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel Dafam Pekanbaru
Overall Ratings & Reviews Hotel Dafam Pekanbaru
Traveloka (4807)
Other (2740)
8.5
Very Good
From 4.8K reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.6
Meal
8.5
Location
8.7
Service & Facilites
8.6
People often mention about Hotel Dafam Pekanbaru
All
Bedroom (36)
Staff Friendliness (30)
Room Space (30)
Bathroom (30)
Distance to City Center (28)
Accessibility (28)
Ambiance (27)
Hotel Area (25)
Surroundings (23)
Check-in/out Time (23)
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Traveler Reviews Hotel Dafam Pekanbaru
Number of reviews per page
20
40
R***U
Business
9.1
/10
Reviewed 2 day(s) ago
Recommended hotel. With very impressive service and room atmosphere.
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1 people find it helpful
D***i
Staycation
10.0
/10
Reviewed 3 day(s) ago
What needs to be fixed is the hot water which doesn't work well, the rest is good, the staff is also friendly.
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s***h
8.5
/10
Reviewed 6 day(s) ago
The room is clean, comfortable, the food is delicious, the cupboard is a bit noisy when opened.
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Accommodation's Reply
19 Dec 2024
Dear s*h. Thank you very much for your positive review! We are glad to know that you were satisfied with your stay at our hotel. Your compliments about the service, food, and comfort of the hotel mean a lot to us, especially knowing that our strategic location makes it easier for you to do activities in Pekanbaru. We will continue to strive to provide the best service so that every visit you make is always memorable. Thank you also for recommending our hotel to other travelers. We look forward to welcoming you back on your next opportunity. See you again! Best regards, m arfan. General Manager.
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S***I
Business
5.7
/10
Reviewed 2 week(s) ago
The carpet in the room didn't seem to have been vacuumed because there were pins and hecter filling residue that would be dangerous if your feet touched it.
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Accommodation's Reply
17 Dec 2024
Dear s***I
Thank you for sharing your experience with us. We sincerely apologize for the condition of the carpet in your room and any inconvenience or discomfort it may have caused. This is certainly not the satndart of cleanliness we aim to provide, and we will address this issue immediately with our housekeeping team to ensure proper vacuuming and thorough cleaning are carried out to prevent this from happening again. Your safety and comfort are our top priorities, and we truly appreciate your input as it helps us improve. Chance to provide you with a much better experience in the future.
M Arfan
General Manager
B***i
Business
8.7
/10
Reviewed 2 week(s) ago
Food is okay, facilities in the room are lacking, shower water is not hot, coffee machine does not work
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Accommodation's Reply
17 Dec 2024
Dear B*i. Thank you for your review. We are glad to hear that you enjoyed our food. However, we apologize for the inconvenience regarding the room facilities. Your feedback is very valuable, and we will follow up on this immediately to ensure a better stay experience in the future. We look forward to welcoming you back with more satisfying services. M arfan. General Manager
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e***s
Leisure
9.7
/10
Reviewed 2 week(s) ago
Great, I managed to get a room at the end, because I have a phobia of heights, I asked to change rooms, luckily it was that easy to ask for a room change, nice
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Accommodation's Reply
14 Dec 2024
Dear E*S. Warm Greetings, From Hotel Dafam Pekanbaru. "Thank you for your review! We are happy to assist you in meeting your needs. Guest satisfaction and comfort are our priority, including providing quick solutions such as changing rooms. We hope your stay was memorable. We look forward to your next visit!" Best Regards, Management, Hotel Dafam Pekanbaru
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Daniel
10.0
/10
Reviewed 2 week(s) ago
Good atmosphere, clean rooms and great service
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Accommodation's Reply
17 Dec 2024
Dear Daniel."Thank you for your review! We are glad to hear that you enjoyed your stay at our Hotel. Good service, cleanliness, and comfort are our top priorities, and we greatly appreciate your compliments. We look forward to welcoming you back for another enjoyable stay in the future. M arfan. General Manager
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D***y
10.0
/10
Reviewed 3 week(s) ago
Great place, comfortable and nice
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1 people find it helpful
Accommodation's Reply
03 Dec 2024
Dear D*y. Warm Greetings, From Hotel Dafam Pekanbaru. Thank you very much for your positive review! We are glad to hear that you enjoyed the neatness of the room and the completeness of the bathroom facilities that have been provided. Comfort and friendly service are our priorities, and we are happy to know that your experience was as expected, especially with the affordable price. Your review encourages our team to continue providing the best service. We look forward to welcoming you back on your next visit!”. M arfan. General Manager
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R***a
10.0
/10
Reviewed 3 week(s) ago
A highly recommended hotel for you to try staying at, because apart from the friendly staff, there is also patience coffee at the canting restaurant.
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1 people find it helpful
Accommodation's Reply
03 Dec 2024
Dear R*a. Warm Greetings, From Hotel Dafam Pekanbaru. “Thank you for your positive review! We are very happy to hear that our hotel meets your needs for both business and family trips. Comfort and cleanliness are our top priorities, and we are happy to know that you are satisfied with our facilities. We look forward to welcoming you back on your next visit and providing you with the same pleasant experience. Thank you for choosing our hotel!. M arfan. General Manager
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A***a
Staycation
9.0
/10
Reviewed 4 week(s) ago
Comfortable, but a little lacking in maintenance for the interior smoking room. All staff are friendly and the food is also varied
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1 people find it helpful
Accommodation's Reply
01 Dec 2024
Thank you very much for your review! We are glad to hear that you had a comfortable stay, and we greatly appreciate your appreciation for the friendliness of our staff and the variety of food we serve. We also noted your feedback regarding the interior maintenance and smoking room facilities. Such feedback helps us to continuously improve the quality of service and comfort for our guests. We look forward to welcoming you back in the future with an even better experience. If there is anything else you would like to share, please do not hesitate to contact us. Thank you for your trust! M arfan. General Manager
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R***i
6.8
/10
Reviewed 4 week(s) ago
Feeling cheated because what was stated in the application did not match what was received
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E***i
Business
5.8
/10
Reviewed 4 week(s) ago
The bedroom smelled musty and damp, including the pillow and bedcover. The air conditioning was too cold and couldn't be adjusted, except by turning it off. The closet had a urine odor, and I was shocked to find a urine stain on the closet seat.
2 people find it helpful
Accommodation's Reply
29 Nov 2024
Dear E***I
Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your stay. We take your concerns very seriously and are committed to improving.
Regarding the musty smell and the condition of the bedding, we will immediately address this with our housekeeping team to ensure a thorough cleaning and airing of the rooms. Additionally, we will inspect and service the air conditioning units to ensure they function properly and offer adjustable settings for guests’ comfort.
The issue with the closet and the bathroom is deeply concerning, and we will investigate this matter urgently to ensure such incidents do not happen again.
We appreciate your honest review and hope to have the opportunity to provide you with a better experience in the future.
DWI P. A.
Business
6.4
/10
Reviewed 5 week(s) ago
Sorry to say but overall the room is not very clean. There are many stains/dirt visible in every corner of the eye. Including in the bathroom and on the bed. I thought there would be many coffee shops around (walking distance) but it turned out there was only one right across the hotel. Luckily there is an Indomaret next to it so no need to be confused if you want to look for.... what?
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1 people find it helpful
Accommodation's Reply
23 Nov 2024
Dear dwl p. A. Thank you for your review! We apologize for the unpleasant experience regarding the cleanliness of the room. We will immediately follow up with the cleaning team so that similar situations do not happen again in the future. We also understand your expectation for more coffee shops around the hotel. We are grateful that you feel helped by the facilities such as Indomaret near the hotel. Your input means a lot to us to continue to improve our services. We look forward to welcoming you back with a better experience. Best regards, m arfan. General Manager
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D***y
10.0
/10
Reviewed 6 week(s) ago
Great hotel, comfortable, close to the city center
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Accommodation's Reply
15 Nov 2024
Dear D*y. Warm greetings. Thank you for your review. We are glad that you are satisfied with the service we provide. Thank you for your support, and we look forward to welcoming you again soon! Management,
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R***A
Staycation
8.8
/10
Reviewed 6 week(s) ago
My room smells musty carpet. And the blanket is dirty there are brown stains
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Accommodation's Reply
19 Nov 2024
Dear R*A. “Thank you for taking the time to provide your review. We apologize for the unpleasant experience during your stay at our hotel. We greatly appreciate your feedback regarding the cleanliness of the room, Your feedback is very helpful for us to improve our services in the future. We will immediately evaluate and improve the cleanliness to be more satisfying. We hope that you are willing to give us the opportunity to welcome you back with better service. Thank you for your understanding and input.”. M arfan. General Manager.
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M***y
Leisure
9.4
/10
Reviewed 6 week(s) ago
Great service, good and friendly
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1 people find it helpful
Accommodation's Reply
19 Nov 2024
Dear M*y."Thank you very much for your positive review. We are very pleased to know that you were satisfied with your stay at our hotel. We strive to provide the best service at a reasonable price, and it is great to hear that you appreciated the friendliness of our front desk staff. We look forward to welcoming you back in the near future and providing you with an even more enjoyable experience. Thank you for choosing our hotel!"m arfan. General Manager.
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RS
Royensius S.
9.7
/10
Reviewed 8 week(s) ago
Great, highly recommended. Only drinking water is not available in the room.
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Accommodation's Reply
11 Nov 2024
Dear Royensius S. Thank you for your review. Thank you for your feedback, and we look forward to welcoming you again soon! Management,
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Fitriani
Business
8.5
/10
Reviewed 9 week(s) ago
Friendly staff, varied breakfast.
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1 people find it helpful
Accommodation's Reply
11 Nov 2024
Dear Fitriani Thank you for the review that has been given. It is a pleasure for us to be able to provide a satisfying experience for you, And the service of our friendly staff and we hope to welcome you again another time! Hotel Dafam Pekanbaru Management. Management,
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F***i
Leisure
8.5
/10
Reviewed 9 week(s) ago
Booked an executive non-smoking room but got a smoking room, only got the room at 4pm, Saturday night the parking lot was full to the point where cars couldn't park.
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2 people find it helpful
Accommodation's Reply
23 Oct 2024
Dear guest Our esteemed guest, Thank you for the review that has been given, we apologize for the inconvenience when you stay with us, regarding smoking or non-smoking rooms we can adjust depending on room availability, hopefully your review or input can be our renewal, and we hope to welcome you again another time! Management,
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a***a
Transit
10.0
/10
Reviewed 11 week(s) ago
Overall good. Spacious and clean room, friendly and helpful staff. Have stayed here 4 times.
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Accommodation's Reply
16 Oct 2024
Dear Rilian S, Thank you for your review. We are glad that you are satisfied with the service we provide. Thank you for your support, and we look forward to welcoming you again soon! Management,
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Number of reviews per page
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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