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CleanAccommodation 5 Hotel Mutiara Merdeka

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Hotel Mutiara Merdeka

Name: Hotel Mutiara Merdeka
Address: Jalan Yos Sudarso 12-A , Senapelan, Pekanbaru, Riau, Indonesia, 28154, Jalan Yos Sudarso 12-A, Riau, 28154, Indonesia
Rating: 8.2

Hotels

8.2

/10

Very Good

1,308 reviews

What Guests Say About Their Stay

Bedroom (6)

Surroundings (5)

Family Friendly (5)

Room Space (5)

Okto J.

9.1

/ 10

Nice hotel. So clean, comfortable and quiet...

In the Area

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Jalan Yos Sudarso 12-A , Senapelan, Pekanbaru, Riau, Indonesia, 28154

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

WiFi

note: hotel was previously named Mutiara Merdeka Hotel Hotel Mutiara Merdeka is a hotel in a good neighborhood, which is located at Senapelan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Hotel Mutiara Merdeka

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Jalan Yos Sudarso 12-A , Senapelan, Pekanbaru, Riau, Indonesia, 28154

Discover More About Hotel Mutiara Merdeka

note: hotel was previously named Mutiara Merdeka Hotel

Location

Hotel Mutiara Merdeka is a hotel in a good neighborhood, which is located at Senapelan.

About Hotel Mutiara Merdeka

Whether you are planning an event or other special occasions, Hotel Mutiara Merdeka is a great choice for you with a large and well-equipped function room to suit your requirements.

From business event to corporate gathering, Hotel Mutiara Merdeka provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Hotel Mutiara Merdeka, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Mutiara Merdeka exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Mutiara Merdeka is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel Mutiara Merdeka.

All facilities in Hotel Mutiara Merdeka

Swimming Pool

Functional Hall

Common Space

Lobby

CleanAccommodation

Hotel Services

Concierge
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby
Wedding service

General

AC
Ballroom
Banquet
Non-smoking room
Swimming pool
Smoking area
Terrace

In-room Facilities

Cable TV
Desk
Refrigerator
Separate shower and tub
Shower
TV

Public Facilities

Parking
24-hour room service
Restaurant
Room service
WiFi in public area

Business Facilities

Conference hostess
Conference room
Meeting facilities
Photocopier

Nearby Facilities

ATM/Banking
Laundry
Supermarket

Food and Drinks

A la carte breakfast
Restaurant with AC

Things to Do

Outdoor pool
TV lounge

Accessibilty

Disabled access friendly
Wheelchair accessible

Transportation

Airport transfer

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

Accommodation Policy & General Information in Hotel Mutiara Merdeka

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Hotel Mutiara Merdeka	166
Number of floors in Hotel Mutiara Merdeka	6
Another facilities in Hotel Mutiara Merdeka	Concierge, Front desk, 24-hour Receptionist, 24-hour security, Laundry service

Frequently asked question in Hotel Mutiara Merdeka

What are available facilities at Hotel Mutiara Merdeka?

There are top facilites at Hotel Mutiara Merdeka such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Mutiara Merdeka?

The standard check-in time at Hotel Mutiara Merdeka is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Hotel Mutiara Merdeka provide breakfast?

Yes, Hotel Mutiara Merdeka provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Hotel Mutiara Merdeka

Overall Ratings & Reviews Hotel Mutiara Merdeka

Traveloka (1,308)

8.2

Very Good

From 1,308 reviews

Provided by travelers on

Cleanliness

8.3

Room Comfort

8.2

Meal

8.0

Location

8.4

Service and Facilites

8.2

People often mention about Hotel Mutiara Merdeka

All

Ambiance (8)

Bedroom (8)

Surroundings (6)

Accessibility (6)

Room Space (6)

Bathroom (6)

Distance to City Center (5)

Family Friendly (5)

Staff Friendliness (5)

Wifi (5)

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Traveler Reviews Hotel Mutiara Merdeka

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Customer reviews

Riander H.

9.4

/10

Reviewed 2 week(s) ago

accommodation that fits the price, comfortable, clean

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V***h

6.0

/10

Reviewed 7 week(s) ago

The facility is bad, lamp always turned off, no spa, gym is also lack of gym equipment, etc.

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B***r

Staycation

8.5

/10

Reviewed 16 week(s) ago

The construction of this hotel is old and the contents of the room need repairs such as the roof, floor and others and the electricity for charging cellphones and others is loose, thank you

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1 people find it helpful

a***l

8.4

/10

Reviewed 16 week(s) ago

The room is a bit dark. Because of the use of yellow lights. It would be better to use white lights. So the room is brighter. The hotel is an old hotel, so it would be even gloomier if yellow lights were used.

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1 people find it helpful

A***s

Leisure

9.7

/10

Reviewed 16 week(s) ago

The hotel staff is very friendly. Suitable for bringing family.

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Accommodation's Reply

03 Jan 2025

Dear Sir/Madam, We are honored to welcome you and your family as our guests. We always try our best to make changes and innovations to ensure that our rooms, services, facilities and breakfast are always memorable for our guests. We are also very happy that you are comfortable staying at our hotel. Thank you for visiting us and your family. We really hope to be able to meet you and your family in the future. Warm regards, Nadhira Kartika. Front Office Manager.

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N***i

Staycation

10.0

/10

Reviewed 18 week(s) ago

Very comfortable and clean and the staff is friendly

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1 people find it helpful

Accommodation's Reply

03 Jan 2025

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V***h

Business

8.0

/10

Reviewed 19 week(s) ago

For the blanket and bed cover a bit dirty, like there's a rickshaw, it's like they not washed it.

2 people find it helpful

Accommodation's Reply

03 Jan 2025

Dear Sir/Madam, We are honoured to receive you and your family as our guests. We always try our best to make changes and innovations to ensure that our rooms, services, facilities and breakfast are always memorable for our guests. We sincerely apologize if you have an unpleasant experience regarding the existing facilities. In this case, we will immediately inform the relevant department so that the same thing doesn’t happen if you stay in the future. Thank you for choosing our hotel and stay with us Sir/Madam and Family. We really hope to be able to meet you and your family in the future. Warm regards, Nadhira Kartika Front Office Manager.

Derma

Staycation

10.0

/10

Reviewed 19 week(s) ago

The hotel is getting better and better service. The facilities are also getting better quality. Child friendly, there is a room for reading. Children like it because there is a clean swimming pool.

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Accommodation's Reply

19 Dec 2024

Dear nya Derma, We are honored to welcome you and your family as our guests. We always try our best to make changes and innovations to ensure that our rooms, services, facilities and breakfast are always memorable for our guests. We are also very happy that your children enjoy the swimming pool that we provide. Thank you for your visit, Mother and Family. We really hope to be able to meet you and your family in the future. Warm regards, Nadhira Kartika. Front Office Manager.

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Kunaifi K.

Staycation

9.1

/10

Reviewed 41 week(s) ago

Friendly staff. The room is spacious and clean even though the blanket has changed color because it is old. Breakfast is delicious although less varied. Unfortunately the swimming pool water is too cold and the rooms are not soundproof. The most exciting thing is that the price is cheap compared to the abundant facilities. Conclusion: for the same price, this hotel is more worth trying than other hotels which are better but have exorbitant prices.

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2 people find it helpful

m***i

9.4

/10

Reviewed 42 week(s) ago

Breakfast no food, they must add when pax comes eat with pay.

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istiqamah t.

8.5

/10

Reviewed 47 week(s) ago

Perlu renovasi, kelihatan sudah tua kamar mandinya, juga sepertinya agak seram juga.

1 people find it helpful

R***i

Transit

10.0

/10

Reviewed 49 week(s) ago

So far so good, transit in Pekanbaru

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2 people find it helpful

M***a

Staycation

8.2

/10

Reviewed 55 week(s) ago

Staff hotel sangat ramah dan membantu pada proses check in.

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B***g

6.6

/10

Reviewed 56 week(s) ago

The AC is not cold enough. The bathtub does not have a drain cover. Reservation H-1 but the room choice is not available according to the order.

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2 people find it helpful

Erison

9.7

/10

Reviewed 59 week(s) ago

Harga jauh lebih murah pesan langsung ke reseptionis.

3 people find it helpful

Wielianto

8.5

/10

Reviewed 60 week(s) ago

Hotelnya bangunan lama … tapi letak hotelnya tidak terlalu jauh dari TPU, jadi kurang tepat.

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Amelia H.

6.9

/10

Reviewed 64 week(s) ago

Bagus cuma kamar saya ac nya kurang dingin. Nggak full acc di beberapa sudut panas. Mau komplain juga percuma karena kapasitas ac nya sepertinya kecil nggak terjangkau semua kamar yang luas.

3 people find it helpful

Tri w. p.

8.3

/10

Reviewed 67 week(s) ago

Not bad untuk hotel tua. Pelayanan oke. Cuma memang mungkin karena hotel tua dan maintenance agak kurang jadi sedikit kurang nyaman dan hot waternya sayangnya gak nyala sama sekali.

2 people find it helpful

Yelfida

8.5

/10

Reviewed 68 week(s) ago

Hotel yang bersih dan cocok bawa keluarga, lokasinya dekat kemana aja.

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johan a.

9.4

/10

Reviewed 70 week(s) ago

Quite satisfactory, the service is also good, the first night 2 connecting rooms but smoking rooms (as explained at the beginning), the second night take 1 non-smoking room with an extra bed (200 thousand). Children are quite satisfied being able to swim + play in the water in the bathtub at an affordable price. Breakfast is just ordinary, but it's still worth the variety. The quality of the bathtub matches the price, reduce complaining, be grateful for what you have, it will be worth it. 🙏. Note: non-smoking mattresses are also softer.

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4 people find it helpful

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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