Hotel Santika Premiere Bintaro

Hotels
Traveloka Preferred Partner
8.7
Impressive
From 4,620 verified guests reviews

What Guests Say About Their Stay

Strategic Location (57)
Kids Friendly (7)
Friendly Staffs (69)
Clean Room (56)
Safira A. F.
9.4
/ 10
Breakfast was so so, they have so choices like salads, soto, pastries, rice, nasi campur and so so. The receptionist and the workers are so friendly! Well spent weekend❀
Erin R.
8.4
/ 10
During pandemic, breakfast was delivered to customers room
Isao T.
9.4
/ 10
Rooms were small but clean. Breakfast is pretty good.
In the Area
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Jalan Prof. Dr. Satrio Blok B7/A3-01 CBD Bintaro Jaya, Bintaro, Tangerang Selatan, Banten, Indonesia, 15224

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Hotel Santika Premiere Bintaro is a hotel in a good neighborhood, which is located at Bintaro. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel Santika Premiere Bintaro

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Jalan Prof. Dr. Satrio Blok B7/A3-01 CBD Bintaro Jaya, Bintaro, Tangerang Selatan, Banten, Indonesia, 15224
Lobby Hotel Santika Premiere Bintaro
Lobby 2 Hotel Santika Premiere Bintaro

Discover More About Hotel Santika Premiere Bintaro

Location


Hotel Santika Premiere Bintaro is a hotel in a good neighborhood, which is located at Bintaro.

About Hotel Santika Premiere Bintaro

From business event to corporate gathering, Hotel Santika Premiere Bintaro provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Santika Premiere Bintaro exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Santika Premiere Bintaro is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel Santika Premiere Bintaro.

Hotel Santika Premiere Bintaro currently provides Electric Vehicle Charging Station facilities under the Hyundai brand. This facility can be used for all types of Electric Cars. The Electrical charging is complimentary for staying guests.

All facilities in Hotel Santika Premiere Bintaro

Bar, Cafe and Lounge Hotel Santika Premiere Bintaro
Bar, Cafe and Lounge
Swimming Pool Hotel Santika Premiere Bintaro
Swimming Pool
Fitness Center Hotel Santika Premiere Bintaro
Fitness Center
Functional Hall Hotel Santika Premiere Bintaro
Functional Hall
Common Space Hotel Santika Premiere Bintaro
Common Space

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Wedding service
  • 24-hour Receptionist

General

  • AC
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Smoking area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Hair salon
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • Massage
  • Outdoor pool
  • Spa

Transportation

  • Car rental
  • Valet parking

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Business Facilities

  • Meeting facilities
  • Projector

Accessibilty

  • Wheelchair accessible

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Hotel Santika Premiere Bintaro

Important Note
Facility Notice
Swimming Pool closed temporarily from 22-5-2023 to 26-5-2023.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Hotel Santika Premiere Bintaro
167
Number of floors in Hotel Santika Premiere Bintaro
9
Another facilities in Hotel Santika Premiere Bintaro
Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in Hotel Santika Premiere Bintaro

What are available facilities at Hotel Santika Premiere Bintaro?
There are top facilites at Hotel Santika Premiere Bintaro such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Santika Premiere Bintaro?
The standard check-in time at Hotel Santika Premiere Bintaro is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Santika Premiere Bintaro provide breakfast?
Yes, Hotel Santika Premiere Bintaro provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Hotel Santika Premiere Bintaro

Overall Ratings & Reviews Hotel Santika Premiere Bintaro

Traveloka (4620)

Other (7805)

8.6
Very Good

From 4.6K reviews

Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

8.8

Service and Facilites

8.8

People often mention about Hotel Santika Premiere Bintaro
All
Staff Friendliness (21)
Bedroom (21)
Ambiance (20)
Taste (20)
Accessibility (19)
Check-in/out Time (19)
Bathroom (18)
Surroundings (17)
Family Friendly (17)
Soundproof (17)
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Traveler Reviews Hotel Santika Premiere Bintaro

Number of reviews per page
20
40
J***S
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.4

/10

Reviewed 4 day(s) ago

Staff is kind, the place need a little bit more maintenance though

2 people find it helpful

A***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 1 week(s) ago

All staff is helpful and friendly

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J***a
icon-Business
Business
icon-origin-TRAVELOKA

9.4

/10

Reviewed 1 week(s) ago

The hotel was good, in a good location. Room was clean. The staff was kind and helpful

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Mohammad F. S.
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

comfortable, clean and fun to hang out with friends
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D***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA

6.6

/10

Reviewed 4 week(s) ago

I stayed here for one night, booking two rooms: one deluxe twin room and one premier room with a connecting door. While the premier room was spacious enough, the deluxe room felt too cramped. The reception area is not on the same floor as the lobby, requiring us to go upstairs via stairs. Although there's a lift in the lobby, the escalator was out of service. Unfortunately, there was no staff stationed in the lobby, and I had to find someone to help with our luggage. The pool was average in size, nothing exceptional. The most disappointing part of my stay was the lack of proper staff training. I asked for a menu at the pool, but no one returned with it. I ended up going to the food station myself to order calamari rings, curly fries, and hot tea before swimming. However, the food wasn't ready even after we finished swimming. Worse, one item wasn't available, but no one informed me. After an hour, the food was finally delivered to our room instead of the pool as requested. Overall, I'm very disappointed with the service. The staff's lack of attentiveness and professionalism made my stay unpleasant. This is not the experience I expected, and I hope the management takes these issues seriously to improve their service standards.
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Accommodation's Reply
04 Dec 2024
Warmest Greetings from Hotel Santika Premiere Bintaro! Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We sincerely apologize for the shortcomings you experienced, as your comfort and satisfaction are our top priorities. We are sorry to hear that our escalator being out of service caused inconvenience. Your comments about the room sizes have also been noted, and we will take this into consideration to better communicate room details to our guests. We deeply regret the lack of assistance at the lobby and the delays in food service during your visit. What you experienced does not reflect the high standards of service we strive to deliver. Please rest assured that we are addressing these concerns with our team, particularly in training and communication, to prevent such situations from recurring. We greatly value your feedback as it helps us identify areas for improvement, and we are committed to making changes based on your input. Should you consider staying with us again, we would be delighted to ensure your visit is seamless and enjoyable. Please don’t hesitate to contact us directly so we can personally assist with your arrangements. Once again, we truly appreciate your comments and hope to have the opportunity to restore your confidence in our service. Regards, Ali Syukron General Manager
D***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA

6.8

/10

Reviewed 4 week(s) ago

I stayed here for one night, booking two rooms: one deluxe twin room and one premier room with a connecting door. While the premier room was spacious enough, the deluxe room felt too cramped. The reception area is not on the same floor as the lobby, requiring us to go upstairs via stairs. Although there's a lift in the lobby, the escalator was out of service. Unfortunately, there was no staff stationed in the lobby, and I had to find someone to help with our luggage. The pool was average in size, nothing exceptional. The most disappointing part of my stay was the lack of proper staff training. I asked for a menu at the pool, but no one returned with it. I ended up going to the food station myself to order calamari rings, curly fries, and hot tea before swimming. However, the food wasn't ready even after we finished swimming. Worse, one item wasn't available, but no one informed me. After an hour, the food was finally delivered to our room instead of the pool as requested. Overall, I'm very disappointed with the service. The staff's lack of attentiveness and professionalism made my stay unpleasant. This is not the experience I expected, and I hope the management takes these issues seriously to improve their service standards.
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1 people find it helpful

Accommodation's Reply
04 Dec 2024
Warmest Greetings from Hotel Santika Premiere Bintaro! Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We sincerely apologize for the shortcomings you experienced, as your comfort and satisfaction are our top priorities. We are sorry to hear that our escalator being out of service caused inconvenience. Your comments about the room sizes have also been noted, and we will take this into consideration to better communicate room details to our guests. We deeply regret the lack of assistance at the lobby and the delays in food service during your visit. What you experienced does not reflect the high standards of service we strive to deliver. Please rest assured that we are addressing these concerns with our team, particularly in training and communication, to prevent such situations from recurring. We greatly value your feedback as it helps us identify areas for improvement, and we are committed to making changes based on your input. Should you consider staying with us again, we would be delighted to ensure your visit is seamless and enjoyable. Please don’t hesitate to contact us directly so we can personally assist with your arrangements. Once again, we truly appreciate your comments and hope to have the opportunity to restore your confidence in our service. Regards, Ali Syukron General Manager
Winda R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 9 week(s) ago

The hospitality is superb. Hotel facility is well maintained and in a very good condition. Would love to stay again in the near future.

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Accommodation's Reply
28 Oct 2024
Dear Ms. Winda Thank you for your wonderful review! We are thrilled to hear that you enjoyed our hospitality and found our facilities well-maintained and in excellent condition. We look forward to welcoming you back in the near future. Thank you! Warm Regards, Ali Syukron General Manager
T***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 11 week(s) ago

The hotel atmosphere is comfortable and shady, the staff is very friendly, the food is delicious, in short, it is highly recommended.
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Accommodation's Reply
28 Oct 2024
Warm Greetings from Hotel Santika Premiere Bintaro! Thank you for your wonderful review! We are very happy to hear that you enjoyed the comfortable atmosphere of our hotel, as well as the delicious food we serve. We look forward to welcoming you back to Hotel Santika Premiere Bintaro. Thank you! Sincerely, Ali Syukron. General Manager.
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a***n
icon-origin-TRAVELOKA

8.5

/10

Reviewed 14 week(s) ago

limit.
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Accommodation's Reply
25 Sep 2024
Warmest greetings from Hotel Santika Premiere Bintaro "Jewel of the City", Thank you for leaving us such a wonderful review. We hope to see you again soon and let you enjoy another wonderful experience with us. Best Regards, Ali Syukron General Manager
R***m
icon-origin-TRAVELOKA

6.3

/10

Reviewed 15 week(s) ago

There is only one room key (stingy) while electricity and lifts have to use cards, it's difficult for couples to stay together and stick them like stamps!
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1 people find it helpful

Accommodation's Reply
23 Sep 2024
Warm greetings from Hotel Santika Premiere Bintaro! Thank you for your review and feedback. We apologize for the inconvenience related to the use of key cards. We will consider this feedback to improve guest comfort, especially for guests staying in pairs. Hopefully we can provide a better experience on your next visit. Sincerely, Ali Syukron. General Manager.
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TENGKU F. Z.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 15 week(s) ago

Very happy we stayed there. I would like to say thank you to hotel santika bintaro and Mbak mika for the birthday cake and also to mas tama the resto staff and also mas danto thank you for the coloring equipment for aqila and to all the staff from all parts you all really helped me and my family during our stay there and once again thank you πŸ™ (Mr. adithya's family).
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Accommodation's Reply
23 Sep 2024
Warm Greetings from Hotel Santika Premiere Bintaro! Thank you very much for your warm review! We are glad to hear that you and your family enjoyed your stay at Santika Premiere Bintaro. We hope to welcome you and your family back again in the future. Sincerely, Ali Syukron. General Manager.
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T***s
icon-Business
Business
icon-origin-TRAVELOKA

9.3

/10

Reviewed 17 week(s) ago

there is a receptionist when checking in a bit cheesy maybe again come month, a bit different from in santika other areas, just this incident a bit like that hahaha
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Accommodation's Reply
05 Sep 2024
Warm Greetings from Hotel Santika Premiere Bintaro. Thank you for your review. We apologize for the inconvenience you experienced during the check-in process. We will immediately follow up on your feedback to the relevant division to ensure better service in the future. We hope your next visit will be more comfortable and enjoyable. Thank you for choosing Hotel Santika Premiere Bintaro and once again we apologize for the inconvenience. Sincerely, Ali Syukron. General Manager.
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TENGKU F. Z.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 17 week(s) ago

As usual, all staff from doorman, security, receptionist, resto all helped me and my family. For all comfort, facilities, friendliness, I and my family have no complaints at all πŸ‘ and we will definitely come back there. (family of Mr. Adithya Rosyaputra).
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1 people find it helpful

Accommodation's Reply
05 Sep 2024
Dear Mr. Tengku/Mr. Adhitya. Thank you very much for your positive review! We are very pleased to know that our services and facilities always provide comfort for you and your family. We will continue to strive to provide the best for every visit. We look forward to welcoming you back to Hotel Santika Premiere Bintaro! Sincerely, Ali Syukron. General Manager.
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Abraham L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 18 week(s) ago

The staff is good, the service is the best! Thank you very much, Mr. Raito.
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1 people find it helpful

Accommodation's Reply
05 Sep 2024
Dear Mr. Abraham. Thank you for your perfect review. We hope we can continue to provide our best service and we also hope to see you again in the future. With respect. Ali Syukron. General Manager.
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S***a
icon-origin-TRAVELOKA

9.3

/10

Reviewed 20 week(s) ago

Everything is ok although there was a little incident because the room had to be moved due to the smell of glue or paint. But the room was nice to move.
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1 people find it helpful

Accommodation's Reply
20 Aug 2024
Warm Greetings from Hotel Santika Premiere Bintaro! Thank you for your review. We apologize for the inconvenience, but are glad to hear that you are satisfied with your replacement room. We will continue to strive to provide the best service for your comfort. We hope to welcome you back on your next visit. Sincerely. Ali Syukron. General Manager.
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Rinny W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.4

/10

Reviewed 20 week(s) ago

I always love the hospitality of Santika everywhere. Clean room, thoughtful room layout. While for the breakfast, they have a decent varieties of meals, yet I can say-I was lost it since I can't feel"Santika"in this breakfast.

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Accommodation's Reply
20 Aug 2024
Dear Miss Rinny, Thank you for your kind words and for your loyalty to Santika. We're delighted to hear that you appreciated the room cleanliness and layout. However, we apologize that the breakfast didn't meet your expectations this time. Your feedback is important to us, and we'll work on bringing back the "Santika" experience you love. We look forward to welcoming you back soon! Warm Regards, Ali Syukron General Manager
Ega w.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 21 week(s) ago

Hotel with friendly service. The room atmosphere is homely and pleasant.
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Accommodation's Reply
20 Aug 2024
Warm greetings from Hotel Santika Premiere Bintaro, Thank you for your kind review of our hotel. We are glad that you enjoyed your stay and we hope to see you again soon. Sincerely, Ali Syukron. General Manager.
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Kevin B. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

7.2

/10

Reviewed 21 week(s) ago

The rooms are quite narrow, the swimming pool floor is starting to wear out. Only breakfast/restaurant can hold its value. At a price of 950 thousand, not worth it.
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2 people find it helpful

Accommodation's Reply
20 Aug 2024
Dear Mr. Kevin, Thank you for your review. We apologize for the inconvenience you experienced regarding the room size and pool conditions. Your feedback means a lot to us, and we will use it as evaluation material to improve our services. We are also happy to hear that you enjoyed our breakfast and restaurant. We hope to welcome you back with a better experience in the future. Sincerely, Ali Syukron. General Manager.
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E***i
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 22 week(s) ago

Hotel staff carry out their duties with good service.
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Accommodation's Reply
26 Jul 2024
Warm Greetings from Hotel Santika Premiere Bintaro. Thank you for your appreciation of our team's service. We always try to provide the best for guest comfort. Yours faithfully. Ali Syukron. General Manager.
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TENGKU F. Z.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 23 week(s) ago

I will always come to this hotel because I have not had a bad experience from Hotel Santika, all the staff from all departments are very helpful and their service is TOP regardless of which type the guest is staying. Thank you all Santika Hotel staff for your excellent service and assistance during our stay there πŸ™πŸ‘ (Adithya R family).
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1 people find it helpful

Accommodation's Reply
26 Jul 2024
Dear. Mr Adithya R and Family, Thank you very much for the positive review you shared. We are very happy to hear that you and your family always have a pleasant experience every time they stay at Hotel Santika Premiere Bintaro. We are very proud of our entire team who always strives to provide the best service regardless of room type or guest. We will convey our thanks to all staff as motivation to continue providing extraordinary service. We look forward to welcoming you and your family back in the future. If there is anything else we can help with, please don't hesitate to contact us. Sincerely, Ali Syukron. General Manager.
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Number of reviews per page
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Lobby 4 Hotel Santika Premiere Bintaro

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.