EN | USD

Support

Search Hotels

See All Photos

Hotel Utami

Name: Hotel Utami
Address: Jl. Raya Juanda Selatan , Gedangan, Surabaya, Jawa Timur, Indonesia, 61253, Jl. Raya Juanda Selatan, Jawa Timur, 61253, Indonesia
Rating: 7.9

Hotels

7.9

Convenient

From 709 verified guests reviews

What Guests Say About Their Stay

Strategic Location (10)

Friendly Staffs (5)

Excellent Service (15)

Free Airport Shuttle (1)

In the Area

See Map

Jl. Raya Juanda Selatan , Gedangan, Surabaya, Jawa Timur, Indonesia, 61253

Main Facilities

Restaurant

24-Hour Front Desk

Elevator

WiFi

Hotel Utami is located in area / city Gedangan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Hotel Utami

Speed up your search by choosing what you need

Price Display

Per room per night (excl. taxes & fees)

Now you can enjoy more benefits, including the option to pay near your stay date!

Got it

What's around Hotel Utami

Discover More Places

Jl. Raya Juanda Selatan , Gedangan, Surabaya, Jawa Timur, Indonesia, 61253

Discover More About Hotel Utami

Location

Hotel Utami is located in area / city Gedangan.

About Hotel Utami

Whether you are planning an event or other special occasions, Hotel Utami is a great choice for you with a large and well-equipped function room to suit your requirements.

Hotel Utami is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

Have fun with various entertaining facilities for you and the whole family at Hotel Utami, a wonderful accommodation for your family holiday.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Utami.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Utami exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

With all facilities offered, Hotel Utami is the right place to stay.

All facilities in Hotel Utami

Lobby

Exterior

Bedroom

Restaurant

Public Facilities

Coffee shop
Elevator
24-hour room service
Restaurant
Room service
WiFi in public area

In-room Facilities

Desk
Shower
TV

Hotel Services

24-hour Receptionist
Laundry service
Luggage storage

Connectivity

LAN Internet

Business Facilities

Meeting facilities

Accommodation Policy & General Information in Hotel Utami

Important Note

In relation with the Mayor of Surabaya's instruction letter to stop the spread of Covid-19 virus, hotel guests from outside Surabaya who plan to stay for more than 3 days (2 nights) are required to show negative swab/RT-PCR test result upon check in.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Available rooms at Hotel Utami	232
Number of floors in Hotel Utami	4
Another facilities in Hotel Utami	Coffee shop, 24-hour room service, Room service, WiFi in public area, Desk

Frequently asked question in Hotel Utami

What are available facilities at Hotel Utami?

There are top facilites at Hotel Utami such as Restaurant, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Utami?

The standard check-in time at Hotel Utami is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Hotel Utami

Overall Ratings & Reviews Hotel Utami

Traveloka (709)

Other (3480)

7.8

Pleasant

From 709 reviews

Provided by travelers on

Cleanliness

7.8

Room Comfort

7.8

Meal

7.8

Location

8.2

Service and Facilites

7.9

People often mention about Hotel Utami

All

Accessibility (7)

Staff Friendliness (7)

Bedroom (7)

Check-in/out Time (6)

Bathroom (6)

Ambiance (5)

Room Space (5)

Hotel Area (5)

Surroundings (4)

Family Friendly (4)

Sort by

Most Recent

Format

With Text

Preferences

All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel Utami

Number of reviews per page

S***i

8.2

/10

Reviewed 1 week(s) ago

Hotel staff is friendly and check in time is fast.

See original

Find this review helpful?

Accommodation's Reply

31 Dec 2024

Hi sis, thank you for your good review :) We are very happy if you like Hotel Utami Juanda :) We look forward to your next visit.

See original

A***s

Business

9.7

/10

Reviewed 2 week(s) ago

The hotel staff is friendly and very helpful with the check-in process etc.

See original

Find this review helpful?

Accommodation's Reply

31 Dec 2024

Hi sis, thank you for your good review :) We are very happy if you like Hotel Utami Juanda :) We look forward to your next visit.

See original

D***y

Transit

10.0

/10

Reviewed 3 week(s) ago

The hotel staff is friendly and the food menu ordered is delicious and well presented.

See original

Find this review helpful?

Accommodation's Reply

27 Dec 2024

Thank you, Sir/Madam, for trusting Utami Hotel as a place to stay with your family or for your business trip. May you always be healthy and await your return.

See original

DIAN P. N.

Business

9.1

/10

Reviewed 6 week(s) ago

If possible, there should be breakfast and a water heater, but there really isn't one in the room.

See original

Find this review helpful?

Accommodation's Reply

13 Dec 2024

Thank you Sir/Madam for your review. Thank you for your support and encouragement for the good of Hotel Utami management.

See original

sutarno

Business

10.0

/10

Reviewed 7 week(s) ago

clean and comfortable room, so you can sleep soundly strategic location near the airport it's really great....👍👍👍

See original

1 people find it helpful

Accommodation's Reply

22 Nov 2024

Good evening Mr. Sutarno, thank you for your kind review :). We are very happy if you feel satisfied during your stay at Hotel Utami :). Thank you for staying at Hotel Utami. We look forward to your return :)

See original

J***h

Transit

10.0

/10

Reviewed 9 week(s) ago

Friendly hotel staff, close access to the airport and shopping centers and there are bonuses too 😍

See original

Find this review helpful?

Accommodation's Reply

06 Nov 2024

Good afternoon Sir/Madam, thank you for your kind review:). We are very happy if you are satisfied during your stay at Hotel Utami:). Thank you for staying at Hotel Utami. We look forward to your return:).

See original

Kholiq

10.0

/10

Reviewed 10 week(s) ago

Very pleasant. The room is spacious and clean. Even can upgrade the upper type room without additional cost. My family and I took 2 rooms. The children are also satisfied. Ready to stay overnight again. 👍.

See original

Find this review helpful?

Accommodation's Reply

06 Nov 2024

Good Afternoon Mr. Kholiq, thank you for your kind review:). We are very happy if you feel satisfied during your stay at Hotel Utami:). Thank you for staying at Hotel Utami. We look forward to your return:).

See original

Sarah P. G.

9.4

/10

Reviewed 12 week(s) ago

Satisfactory facilities. Suitable for me who often go back and forth to Surabaya and need to quickly find a comfortable place to stay and with easy access to the airport.

See original

Find this review helpful?

Accommodation's Reply

16 Oct 2024

See original

r***i

Business

10.0

/10

Reviewed 13 week(s) ago

For those looking for a stay experience with a classic atmosphere, good service and quite spacious rooms, we recommend trying to stay here.

See original

Find this review helpful?

Accommodation's Reply

11 Oct 2024

See original

Guest

Business

10.0

/10

Reviewed 14 week(s) ago

Nice room, clean and all facilities are there, recommended for everyone and satisfied, suitable to come back to stay again.

See original

1 people find it helpful

Accommodation's Reply

02 Oct 2024

Hi Sis, thank you for your good review :) We are very happy if you are satisfied during your stay at Hotel Utami :) We look forward to your return :).

See original

T***i

6.5

/10

Reviewed 16 week(s) ago

The hotel is old, quiet with few visitors, there needs to be innovation to make it busy again, it's a shame because the location is quite strategic.

See original

1 people find it helpful

Accommodation's Reply

02 Oct 2024

Hi sis, thank you for your input and suggestions that have been given as a reference for Hotel Utami to be better & more innovative in the future :).

See original

dadang p.

8.5

/10

Reviewed 25 week(s) ago

It's really good

See original

Find this review helpful?

Accommodation's Reply

19 Jul 2024

Hello sis, thank you for the good review :) We are very happy if you like Hotel Utami Juanda :) We are waiting for your return.

See original

Z***n

Business

8.8

/10

Reviewed 31 week(s) ago

This hotel is spacious, good and nice, the room is spacious, such a big hotel on the 4th floor is just me, it feels haunted, but I enjoy the atmosphere like the old days and classic. In my opinion, the hotel owner may not have made any effort to improve the quality of marketing and total quality service.

See original

1 people find it helpful

Accommodation's Reply

14 Jun 2024

Hi sis, thank you for the good review :) We are very happy if you like the Utami Juanda Hotel :) Regarding Hotel Management, we will try our best to improve the quality of marketing and total quality of service. Your advice is very meaningful for the better sustainability of the Utami Juanda Hotel in the future :).

See original

Karina F.

8.5

/10

Reviewed 58 week(s) ago

It's really comfortable for the first time here, only the hot water has hours to enjoy it and the food is really delicious like at home, only if you can add seral because there aren't many variations. Oh yes, there is no refrigerator in the room so you can't store drinks if you want them cold. Next, hopefully we can go back to enjoying the other rooms.

See original

1 people find it helpful

TAN SU JIAN

4.5

/10

Reviewed 84 week(s) ago

Kotor, AC tidak berfungsi, menyeramkan dan breakfast tidak ada pilihan selain nasi goreng, 100 % berbeda dengan tampilan di web, sungguh sangat mengecewakan, yang mau uji nyali silahkan mencoba.

5 people find it helpful

Aditya N. P.

8.7

/10

Reviewed 89 week(s) ago

The room is spacious. But the atmosphere of the hotel is very quiet. AC is also not cold enough.

See original

1 people find it helpful

Abdul R.

9.7

/10

Reviewed 93 week(s) ago

The room that I ordered was full, the hotel gave me an upgrade, thank you.

See original

Find this review helpful?

Utari T. N.

8.5

/10

Reviewed 100 week(s) ago

Clean rooms, friendly and responsive service.

See original

Find this review helpful?

nisa i. d.

8.3

/10

Reviewed 101 week(s) ago

The room is quite spacious but has a lot of debuts, especially in the bed and bathroom. There were also 2 large cockroaches in the room, so it wasn't comfortable to rest.

See original

Find this review helpful?

Sulis S.

8.5

/10

Reviewed 102 week(s) ago

The socket (plug) cannot be used. Please fix for room 422.

See original

Find this review helpful?

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Haven’t found what you’re looking for?

See Other Accommodations in Surabaya

Partner with Traveloka