ibis Palembang Sanggar

Hotels
8.8
/10

Very Good

642 reviews
In the Area
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Jalan Letkol Iskandar No 1, 15 Ilir, Kecamantan Ilir Timur 1, Ilir Timur I, Palembang, Sumatera Selatan, Indonesia, 30111

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
ibis Palembang Sanggar is located in area / city Ilir Timur I. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Jalan Letkol Iskandar No 1, 15 Ilir, Kecamantan Ilir Timur 1, Ilir Timur I, Palembang, Sumatera Selatan, Indonesia, 30111
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Location


ibis Palembang Sanggar is located in area / city Ilir Timur I.

About ibis Palembang Sanggar

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at ibis Palembang Sanggar.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

ibis Palembang Sanggar is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, ibis Palembang Sanggar is the right place to stay.

All facilities in ibis Palembang Sanggar

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Others

Hotel Services

  • Concierge
  • Express check-out
  • 24-hour Receptionist

Transportation

  • Bus/truck parking
  • Valet parking

Public Facilities

  • Parking
  • WiFi in public area

Kids and Pets

  • Babysitting

General

  • Swimming pool

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in ibis Palembang Sanggar

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Number of floors in ibis Palembang Sanggar
11
Another facilities in ibis Palembang Sanggar
Concierge, Express check-out, 24-hour Receptionist, Bus/truck parking, Valet parking

Frequently asked question in ibis Palembang Sanggar

What are available facilities at ibis Palembang Sanggar?
There are top facilites at ibis Palembang Sanggar such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at ibis Palembang Sanggar?
The standard check-in time at ibis Palembang Sanggar is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in ibis Palembang Sanggar

8.8
Very Good

From 642 reviews

Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.7

Location

9.0

Service and Facilites

8.8

People often mention about ibis Palembang Sanggar
All
Ambiance (53)
Distance to City Center (51)
Bedroom (50)
Hotel Area (46)
Staff Friendliness (44)
Bathroom (40)
Accessibility (36)
Taste (36)
Surroundings (35)
Variety (35)
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Traveler Reviews ibis Palembang Sanggar

Number of reviews per page
20
40
Customer reviews
R***i
icon-Transit
Transit
icon-origin-TRAVELOKA

10.0

/10

Reviewed 1 day(s) ago

The hotel staff is very friendly and communicative and the restaurant staff is very helpful and very friendly
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Accommodation's Reply
24 Apr 2025
Dear R*i, We would like to thank you for giving the best rating to ibis Palembang Sanggar. It is very pleasant for us that you have taken the time to give us a positive feedback. At ibis, we will always provide the best service to all visitors, especially to be friendly to you and all visitors. We will continue to strive to improve and optimize the quality of our services to be even better. Once again, we would like to thank you for taking the time to tell us about your experience, we hope to welcome you back on your next visit, and we hope your next visit will be as satisfying as your previous visit. Sincerely Yours, Ulysses Jeffrey. General Manager
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Panji w.
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Staycation
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8.8

/10

Reviewed 4 day(s) ago

The staff is friendly, there are swimming pool and gym facilities, but if you want to swim, bring special swimming clothes, or you can rent them.
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+4

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Accommodation's Reply
24 Apr 2025
Dear Panji w., We would like to thank you for giving the best rating to ibis Palembang Sanggar. It is very pleasant for us that you have taken the time to give a positive response. At ibis, we will always provide the best service to all visitors, especially to be friendly to you and all visitors. We will continue to strive to improve and optimize the quality of our services to be even better. One of the best facilities that you can enjoy is our infinity pool located on the 10th floor, with a direct view to the city center, besides that we also have Gym and Kids Arena facilities which are also located on the 10th floor, you can enjoy them for FREE during your stay. However, in our hotel we have a rule, if all guests want to swim must wear a swimsuit or jersey material to avoid the water getting dirty and damaged quickly. Once again we would like to thank you for taking the time to tell us about your experience, we hope to welcome you back on your next visit, and we hope your next visit will be as satisfying as your previous visit. Sincerely Yours, Ulysses Jeffrey. General Manager.
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Januar R.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 7 day(s) ago

Hotel staff, lobby, gym, swimming pool, hotel rooms overall are good and pleasant
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Accommodation's Reply
24 Apr 2025
Dear Januar R., We would like to thank you for giving the best rating to ibis Palembang Sanggar. It is very pleasant for us that you have taken the time to give a positive feedback. At ibis, we will always provide the best service to all visitors, especially to be friendly to you and all visitors. We will continue to strive to improve and optimize the quality of our services to be even better. One of the best facilities that you can enjoy is our infinity pool located on the 10th floor, with a direct view to the city center, besides that we also have Gym and Kids Arena facilities which are also located on the 10th floor, you can enjoy them for FREE during your stay. We have several types of rooms that you can choose according to your needs and your family, from standard rooms to premium rooms. Once again we would like to thank you for taking the time to tell us about your experience, we hope to welcome you back on your next visit, and we hope your next visit will be as satisfying as your previous visit. Sincerely Yours, Ulysses Jeffrey. General Manager.
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.6

/10

Reviewed 1 week(s) ago

Overall satisfying. The food is delicious, quite varied. The AC is cold, there is hot water for bathing, there is a kettle for boiling water, hair dryer, refrigerator, safe, table, long sofa, smart TV. But what is quite disturbing is in the middle of the night, around 1 to 4 am, our room was buzzing because there is a bar on the 10th floor. even though we are on the 6th floor. My toddler couldn't sleep :( but that's the only thing lacking, the rest is impressive for me. Suitable for a staycation with a tight budget but want good facilities. I booked a room yesterday for 677 thousand.
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Accommodation's Reply
24 Apr 2025
Dear S*i, We would like to thank you for giving the best rating to ibis Palembang Sanggar. It is very pleasant for us that you have taken the time to give a positive feedback. At Ibis, we will always provide a delicious food menu prepared by our best Chef every day to you and all visitors, we strive to continuously improve our quality. It is very pleasant for us that you can taste the taste of our cuisine. We apologize if during your stay there were any obstacles that should not have happened, and caused you and your family to be disturbed by these obstacles. Once again we would like to thank you for taking the time to tell us about your experience, we hope to welcome you back on your next visit, and we hope your next visit will be as satisfying as your previous visit. Sincerely Yours, Ulysses Jeffrey. General Manager.
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Erdy R.
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Staycation
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8.5

/10

Reviewed 2 week(s) ago

A cool place to have a staycation with family
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1 people find it helpful

Accommodation's Reply
15 Apr 2025
Dear Erdy R, We would like to thank you for giving the best rating to ibis Palembang Sanggar. It is very pleasant for us that you have taken the time to give a positive feedback. At Ibis, we will always provide a delicious food menu prepared by our best Chef every day to you and all visitors, we strive to continuously improve our quality. It is very pleasant for us that you can taste the taste of our cuisine. Once again we would like to thank you for taking the time to tell us about your experience, we hope to welcome you back on your next visit, and we hope your next visit will be as satisfying as your previous visit. Sincerely Yours, Ulysses Jeffrey. General Manager
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E***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.5

/10

Reviewed 2 week(s) ago

the bathroom..it's muddy if there's no towel.go into the room
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Accommodation's Reply
15 Apr 2025
Dear guest, We would like to thank you for giving your assessment to ibis palembang. We apologize for your obstacles during your stay, of course comments like this make us better and make evaluations. However, our team is available 24 hours if you need anything to help your comfort during your stay. And do not hesitate to let us know so that your stay experience is enjoyable. We look forward to your return. Sincerely Yours, Ulysses Jeffrey. General Manager
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Y***a
icon-origin-TRAVELOKA

8.5

/10

Reviewed 2 week(s) ago

Try to provide a smart TV in the room that has Netflix, YouTube, etc.
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2 people find it helpful

Accommodation's Reply
15 Apr 2025
Dear guest, We would like to thank you for giving the best rating to ibis Palembang Sanggar. It is very pleasant for us that you have taken the time to give a positive feedback. At Ibis, we have facilities such as swimming pool, gym or children's playroom that you can enjoy with your beloved family. And equipped with premium WiFi access. Once again we would like to thank you for taking the time to tell us about your experience, we hope to welcome you back on your next visit, and we hope your next visit will be as satisfying as your previous visit. Sincerely Yours, Ulysses Jeffrey. General Manager
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H***i
icon-origin-TRAVELOKA

8.5

/10

Reviewed 3 week(s) ago

Why is it that when you order using the app, you are given the room at the very end, at the very back, and furthest from the elevator?
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Accommodation's Reply
09 Apr 2025
Dear Hi*i, Thank you for taking the time to tell us about your experience at ibis Palembang Sanggar. We regret that your experience did not meet your expectations, please allow us to express our sincerest apologies. Regarding the room number, we provide guests with a free and random room number, if you have any special request or other req, please note it when booking the room, so that we note if there is a special request according to availability. We appreciate your willingness to share your concerns with us and we hope that you will give us the opportunity to serve you better in the near future. Sincerely, Ulysses Jeffrey. General Manager.
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Y***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 3 week(s) ago

The staff is friendly, the breakfast is delicious, the swimming pool is nice and family friendly, maybe it could be a material for improvement in the parking area during Eid yesterday, we got parking in the outside area and had to leave the key, besides that there were some stains on the room curtains, dust under the bed, and I also saw trash from visitors in the rinsing area near the swimming pool, other than that it was OK
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Accommodation's Reply
09 Apr 2025
Dear Y*n, We would like to thank you for giving the best rating to ibis Palembang Sanggar. It is very pleasant for us that you have taken the time to give a positive feedback. At ibis, we will always provide the best service to all visitors, especially to be friendly to you and all visitors. We will continue to strive to improve and optimize the quality of our services to be even better. At Ibis, we will always provide a delicious food menu prepared by our best Chef every day to you and all visitors, we strive to continue to improve our quality. It is very pleasant for us that you can taste the taste of our cuisine. We have a parking lot located in basement 1,2 and is located in front and side of the hotel building which is supervised by security for 24 hours. We apologize for the obstacles you experienced during your stay, we will re-evaluate the cleanliness and comfort of guests so that it does not happen again in the future. Once again we would like to thank you for taking the time to tell us about your experience, we hope to welcome you back on your next visit, and we hope your next visit will be as satisfying as your previous visit. Sincerely Yours, Ulysses Jeffrey. General Manager.
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Setiawan
icon-origin-TRAVELOKA

5.0

/10

Reviewed 3 week(s) ago

Got caught in a Batman trap, ordered breakfast, it turned out to be only for 1 person, everywhere breakfast is for 2 people but they cunningly set it for only 1 guest. Seriously
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1 people find it helpful

Accommodation's Reply
09 Apr 2025
Dear Setiawan, Thank you for taking the time to tell us about your experience at ibis Palembang Sanggar, we apologize for the inconvenience you experienced. However, online bookings are still manual, and prices are also subject to change. Before you book, make sure you book according to your wishes or needs and those of your family. There are room only, 1 pax/2 pax breakfast options. You can choose according to your wishes. We only accept vouchers from online bookings that you make, and bookings are also subject to your previous selection. We appreciate your willingness to share your concerns with us and we hope that you will give us the opportunity to serve you better in the near future. Sincerely, Ulysses Jeffrey. General Manager
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m***d
icon-origin-TRAVELOKA

9.4

/10

Reviewed 4 week(s) ago

Good service, nice room, fast response.
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1 people find it helpful

Accommodation's Reply
27 Mar 2025
Dear Guest, Thank you for giving the best rating to ibis Palembang Sanggar. It is very pleasant for us that you have taken the time to give us a positive feedback. We will always maintain good and responsive service to all our guests. Once again, we thank you for taking the time to tell us about your experience, we hope to welcome you back on your next visit, and we hope your next visit will be as satisfying as your previous visit. Sincerely Yours, Ulysses Jeffrey. General Manager
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m***d
icon-Transit
Transit
icon-origin-TRAVELOKA

10.0

/10

Reviewed 4 week(s) ago

Alhamdulillah, it was very pleasant, the service was good, the response was fast, and the food was delicious.
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Accommodation's Reply
27 Mar 2025
Dear Guest, Thank you for giving the best rating to ibis Palembang Sanggar. It is very pleasant for us that you have taken the time to give us a positive feedback. We will always maintain good and responsive service to all our guests. Once again, thank you for taking the time to tell us about your experience, we hope to welcome you back on your next visit, and we hope your next visit will be as satisfying as your previous visit. Sincerely Yours, Ulysses Jeffrey. General Manager
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HENDRO
icon-Business
Business
icon-origin-TRAVELOKA

9.7

/10

Reviewed 4 week(s) ago

Fun, exciting, friendly
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1 people find it helpful

Accommodation's Reply
27 Mar 2025
Dear HENDRO, Thank you for giving a review to ibis Palembang Sanggar. We will be committed to providing friendly service to our guests, we hope to welcome you back on your next visit, and we hope your next visit will be as satisfying as your previous visit. Sincerely Yours, Ulysses Jeffrey. General Manager
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 5 week(s) ago

We stayed for 2 nights. The room was clean. The room was enough for 2 people. There was a sofa. There was a hair dryer in the bathroom. The service was good and friendly. Called at night to ask for a change of bed sheet, it was replaced. The location is next to Central Pavillion, there is pempek 888, cafe, 7 days. We checked out late at 1 because we still had something to do. Next time we want to stay here again.
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+2

1 people find it helpful

Accommodation's Reply
27 Mar 2025
Dear Guest, Thank you for giving the best rating to ibis Palembang Sanggar. It is very pleasant for us that you have taken the time to give us a positive feedback. Once again, we would like to thank you for taking the time to tell us about your experience, we look forward to welcoming you back on your next visit, and we hope your next visit will be as satisfying as your previous visit. Sincerely Yours, Ulysses Jeffrey. General Manager
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Rachmad A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 7 week(s) ago

oh my god, it's so cool
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1 people find it helpful

Accommodation's Reply
11 Mar 2025
Dear Rachmad A, We would like to thank you for giving the best rating to ibis Palembang Sanggar. It is very pleasant for us that you have taken the time to give a positive response. Ibis Palembang Sanggar has an environment located in the middle of the city, which is close to iconic tourist attractions, culinary and shopping centers so that it can facilitate access for all visitors with a strategic location to stay. At ibis, we will always provide the best service to all visitors. We look forward to welcoming you back. Sincerely Yours, Ulysses Jeffrey. General Manager
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 8 week(s) ago

I really like staying here, besides being easy to get to, the hotel is nice and affordable, it's a shame that the pool water is a bit murky there, but it's okay, there's still a gym ☺️😎
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Accommodation's Reply
05 Mar 2025
Dear valued guest, thank you for giving the best rating to ibis Palembang Sanggar. It is very pleasant for us that you have taken the time to give a positive feedback. Ibis Palembang Sanggar facilities such as swimming pool, gym and kids playground that you can enjoy FREE during your stay. We apologize for the condition of the swimming pool, and of course it will be our evaluation for your better experience. Once again we thank you for taking the time to tell us about your experience, we hope to welcome you back on your next visit, and we hope your next visit will be as satisfying as your previous visit. Sincerely Yours, Ulysses Jeffrey. General Manager
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m***d
icon-Transit
Transit
icon-origin-TRAVELOKA

10.0

/10

Reviewed 8 week(s) ago

The hotel is recommended for families
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2 people find it helpful

Accommodation's Reply
28 Feb 2025
Dear M*d, We would like to thank you for giving the best rating to ibis Palembang Sanggar. It is very pleasant for us that you have taken the time to give a positive feedback. At ibis, we will always provide the best service to all visitors. We will continue to strive to improve and optimize the quality of our services to be even better, including the receptionist and security will always be ready to assist you if you need help or something. Once again we would like to thank you for taking the time to tell us about your experience, we hope to welcome you back on your next visit, and we hope your next visit will be as satisfying as your previous visit. Sincerely Yours, Ulysses Jeffrey. General Manager.
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ananda b.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 8 week(s) ago

The staff is very friendly, good for everything, there are no shortcomings
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Accommodation's Reply
05 Mar 2025
Dear ananda b. Dear, thank you for giving the best rating to ibis Palembang Sanggar. It is very pleasant for us that you have taken the time to give a positive feedback. Ibis Palembang Sanggar will always provide the best service to all visitors. Once again we thank you for taking the time to tell us about your experience, we hope to welcome you back on your next visit, and we hope your next visit will be as satisfying as your previous visit. Sincerely Yours, Ulysses Jeffrey. General Manager
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W***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.7

/10

Reviewed 9 week(s) ago

the hotel is clean and comfortable and the staff is friendly
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Accommodation's Reply
20 Feb 2025
Dear W*h, We would like to thank you for giving the best rating to ibis Palembang Sanggar. It is very pleasant for us that you have taken the time to give a positive feedback. We are very pleased to know that you can feel satisfied with the comfort and cleanliness of our hotel, because all of our teams will always maintain the comfort of our guests and provide the best in all areas of our hotel. At ibis, we will always provide the best service to all visitors, especially to be friendly to you and all visitors. We will continue to strive to improve and optimize the quality of our services to be even better. Once again we would like to thank you for taking the time to tell us about your experience, we hope to welcome you back on your next visit, and we hope your next visit will be as satisfying as your previous visit. Sincerely Yours, Ulysses Jeffrey. General Manager.
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.2

/10

Reviewed 10 week(s) ago

friendly staff, clean room although not big enough, strategic location. close to food center.
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Accommodation's Reply
20 Feb 2025
Dear S*i, We would like to thank you for giving the best rating to ibis Palembang Sanggar. It is very pleasant for us that you have taken the time to give a positive feedback. At ibis, we will always provide the best service to all visitors, especially to be friendly to you and all visitors. We will continue to strive to improve and optimize the quality of our services to be even better. We are very pleased to know that you can feel satisfied with the cleanliness of our hotel, because all the teams we have will always maintain guest comfort and provide the best in all areas of our hotel. Ibis Palembang Sanggar has an environment located in the middle of the city, which is close to Iconic Tourist Attractions, Culinary and Shopping Centers so that it can facilitate access for all visitors with a strategic location to stay. Once again we would like to thank you for taking the time to tell us about your experience, we hope to welcome you back on your next visit, and we hope your next visit will be as satisfying as your previous visit. Sincerely Yours, Ulysses Jeffrey. General Manager
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