ibis Styles Jakarta Gajah Mada

I like it next time I want to stay again, access to the mall but the mall is a bit lacking

The atmosphere and cleanliness are good

Room and eating utensils are not clean enough

comfortable with an excellent room designs and sylist furnitures. Kids shoul have been playing around this area while waiting for their rooms

First time staying at IBIS Gajah Mada because the AC suddenly broke...it's so excellent...my son didn't even want to go home...wait for the holidays to invite him to stay here again...the restaurant food is also good...many variants for children too... next to the same mall...

It's really good, it's really good.

Comfortable, friendly staff, complete breakfast menu, only the room is not soundproof.

I booked a non-smoking superior room, however. Upon arrival all the non-smoking rooms were fully booked, so the hotel upgraded me from a non-smoking superior room to a smoking deluxe room. For a non smoker this is a huge minus regardles the hotel giving me a upgraded room. I booked the hotel a few days before, they should have not over booked the rooms. Other than that, everything was great.

Stayed 1 night 9-10 September room 307. No greeting upon check in & out. Immediately asked for ID card. "Good morning/afternoon ma'am/sir, how can we help you?" It should be like that. I always choose chain hotels and have stayed at Ibis Style several times. This is the first time I've stayed at Ibis Style with no greeting at all from the receptionist FO. Security is also the same. The room is clean. Unfortunately the view for the smoking room is not good. There are many breakfast menu variants but unfortunately none of them have soup. The FB staff is friendly, I don't remember their names but the one in charge in the morning with hairdo, greeted me in a friendly manner and it made my day. In my opinion, greeting is the most simple & basic thing but it can make guests feel happy. And it should have become a standard for chain hotels, especially the Accor group.

Sorry. Honestly disappointed because I stayed here for 1 night. During that 1 night, the wifi didn't work 😭. Even though entertainment wifi is quite central when stayingcation. I've called the receptionist, there is a solution if you ask the IT team. But there has been no change or at least the wifi can be used .... Honestly, it's quite disappointing, but oh well.

Continue to improve service and cleanliness. It is often a choice when going to Jakarta. Excellent.

This hotel has often been chosen, continue to improve service and environmental cleanliness. Cool.

Got a room on the 16th floor, while lying down looking at the city lights at night, it was good, the food was delicious, the staff were all friendly, the polls were kids friendly, only if you were pointing at the gmaps from Adah Dewisartika, it was a bit complicated if you were a first timer and didn't know, come in to Dad, so I'm playing further away. It would be good to give the hotel a sign so it can be clearly seen.

The hotel staff were very friendly and helpful. Check in and check out process is very fast. Clean room, clean bathroom. When there are other activities at the same time, the hotel becomes very busy. The location is easy to reach to Duri station by using a bajaj. Thank you, Mr. Security, for helping me find a Bajaj.

There needs to be a stand-by hotel vehicle...

PLUS: Location near the mall, but there is MRT work going on, so it's quiet. MINUS: Standard room, small, for 1 night and business matters are still okay. Breakfast is lacking.

Strategic location near the mall, breakfast is just ok, standard. My family and I took 2 connecting rooms for 2 nights, but 1 bathroom smelled really bad from the drain. We gave feedback to the hotel but until the last night it still smelled. Future improvements.

Checked in at 9pm, had to wait 20+ minutes because of a system error. And there is no effort to make you comfortable while waiting, at least there is no welcome drink.

Breakfast was okay overall, but the rice vermicelli and spaghetti were still lumpy and hard as if they weren't cooked yet.

The hotel is cool. Good for vacation and relaxing events.