location: quite far from the city center and the journey is quite steep and long to get to the hotel. make sure to get to the hotel before nightfall because the lighting is minimal along the way to the hotel. service: friendly and fast service from security to room service. room comfort: my room 1 leaked in the area under the TV when it rained. very dangerous and could cause a short circuit. food: the taste of the food is very standard with limited choices. but it is enough because it is a typical vacation far from the city center.

1. The condition of the room is in accordance with the description. Maybe the amenities that need to be fixed are too standard and not in accordance with the theme of the room. There is only one bathrobe, it should be possible to make two per room 2. The mini jacuzzi heater works well but you have to be patient when filling it. 3. Try ordering Warung Jae's rib fried rice and it turns out to be delicious, not stingy with ribs and other toppings. The breakfast choices are also varied, the scrambled egg is top notch, I even had more. 4. The staff at the front desk and security are very helpful in serving and fast response. 5. Make sure your vehicle is in prime condition because the route to and from Jae is quite steep and long.

comfortable, cool, clean, friendly service, very worth it for a honeymoon or to relax for a moment

The room is clean. The view is great. The water at the bathroom is great, the heat is really works. But the Towel is not absorb really well, maybe you should change it. Overall The services is good. Surely will come back someday In Shaa Allah. Thanks JAE.

Good place for a staycation, but not so much privacy in pond 1, because it can be seen from pond 2. The entrance is quite far from the main road.

super lovee with the ambience!!🖤 will go back here as soon as possible!

Everyone is friendly and nice…but the most annoying thing is the dirty jacuzzi. There are lots of animals. Please pay more attention

Good service, nice view and easy access.

A very comfortable atmosphere that calms the heart and mind

The place is nice, the service is excellent, the room is clean, fragrant and complete, I stayed at Saga 3

My family and I had a less than pleasant stay at Koonya 2 yesterday. It's a shame because I think the place and view are good and the staff are very helpful. Please pay attention to this complaint so that in the future you can pay more attention to the condition of the unit and its cleanliness. 1. One of the room curtains was stuck and couldn't be opened, had to call the staff just to open the broken curtain 2. Many kinds of insects entered the Koonya 2 unit, disturbing my sleep because flying insects flew back and forth on the bed at night 3. There were many flies in the breakfast area, and there was a stray cat eating the dishes on my table 4. There was a burning of garbage right at breakfast time. The smell of smoke was so strong that it stuck to my clothes. It was very unpleasant to eat with the smoke. Can't you burn the garbage at other times? Not at breakfast time That's all and thank you.

Stay at JAE was great. It offers a tranquil experience of staying in the woods with beautifully decorated cabin. The best part is of course the private jacuzzi, of which the hot water is always on. However, access to the location is not so great, particularly at night as it can be pitch black, and the gradient of the slope is very steep. But the location itself is rather peaceful, albeit with no special view such as city view (only view to the woods/garden). Regarding the fly disturbance, the hotel has provided ample notification, and when we stayed there it was not that many flies around so it was okay. The staff were kind and very helpful; We accidentally left our stuff (snack) in the room after we checked out and moved to the city area, and the staff were kind enough to help bring the stuff to our place. They also let us know that one of our snack were taken by the monkeys (yes there are monkeys around!) But we are fine with that. The food itself is okay, especially considering the price is still modest for a hotel restaurant. Some things to improve: insect controls, maintenance of the cabin itself (some flooring has chipped and the doors are hard to open); And it would be better if the hotel, either on its own or cooperating with surrounding venues, can provide a variety of activities, as the hotel itself can be considered a mini resort due to the remoteness from the city. As for now, there is not much activities available other than enjoying the place itself. Overall, JAE was great and we enjoyed our stay. Although, we'll surely plan ahead to ensure that we go up to the place during daytime (last time we went up there at nighttime due to delayed flight, and using motorbike it can be a very difficult ride at night due to the slope and no lightings on the way!).

The outdoor tub should have hot water but it was only warm so it was uncomfortable to use for soaking. This villa is relatively new so the indoor should not smell damp and stuffy like the old villa. The indoor diffuser is not working, there is no fragrance liquid. There is an open hole in the toilet window so flies from outside can easily enter. The entrance and exit doors are very difficult to open and close. Please pay attention to details like this.

The road to the hotel is a bit rough and the rest is fine 🙂.

Refreshing unique place and architecture for long stay and retreat. For short visit it's a bit remote from the city centre considering road condition and sloppy landscape.

Service, cleanliness, comfort, view, everything is EXCELLENT, just improve on the food, especially the a la carte food from the restaurant, for dinner you have to order in the afternoon so when you eat dinner the food is not warm, the taste can also be improved with bolder spices, then for the buffet breakfast, the variety is really good but again the taste of the spices is too thin, it needs to be bolder, and the cats in the restaurant area really disturb the peace when eating.

Super cool room, perfect for healing, the only downside, the toilet is a bit smelly. There are many unfriendly cats in the dining area (climbing up to the table asking for food & meowing nonstop). Management should make an area for feeding cats so the cats don't disturb the guests.

The room is spacious, clean and comfortable. The cooking utensils are complete, but the washing is not clean enough so it has to be washed again before use. The staff is friendly and very helpful. The access road to get there is a lot of uphill. D make sure the vehicle must be okay to get to the inn

It was a fun experience until we were confused because the location is very remote and there is rarely any online transport that will accept either pick up or drop off there. If you want to choose the best room, just choose the best room because the standard view is banana trees, but at night it's really dark — if the facilities in the room are quite complete, because there is a kitchen, living room, amenities, etc. What really appreciated and was touched was that there was something left behind and the admin was ready to send the package home, great 👍.

Very good, super fun. There are only wild monkeys that you have to be careful of.