La Lisa Hotel Surabaya

Hotels
Traveloka Preferred Partner
8.6
Impressive
From 2,552 verified guests reviews

What Guests Say About Their Stay

Strategic Location (26)
Friendly Staffs (32)
Clean Room (30)
Excellent Service (19)
Christine H.
9.7
/ 10
Place better than we thought. Service so great too. Place very strategic. So nice. Recommended. Beautiful interior and the excellent staff makes me want to come again Surabaya. Thank you for giving us great offer and introduce us to Ayola! We are satisfied customers. xoxo
Kharisma G. P.
9.1
/ 10
The hotel environment was excellent, with minimalistic design but has great view. The hotel room that I had was clean had anything than the other hotel offer. Impressive, keep it up. Feels like 4 stars β˜†β˜†β˜†β˜†
Sari S.
9.4
/ 10
The facade of the building is as catchy as the name of the hotel. Helpful staff. Uniquely laid out bathroom. Well lit room with powerful aircon.
In the Area
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Jalan Raya Nginden No. 82, Gubeng, Surabaya, Jawa Timur, Indonesia, 60284

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at La Lisa Hotel Surabaya is a good choice when you are visiting Gubeng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around La Lisa Hotel Surabaya

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Jalan Raya Nginden No. 82, Gubeng, Surabaya, Jawa Timur, Indonesia, 60284
Lobby La Lisa Hotel Surabaya
Lobby 2 La Lisa Hotel Surabaya

Discover More About La Lisa Hotel Surabaya

Location


Staying at La Lisa Hotel Surabaya is a good choice when you are visiting Gubeng.

About La Lisa Hotel Surabaya

La Lisa Hotel Surabaya is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, La Lisa Hotel Surabaya is the perfect place to stay that provides decent facilities as well as great services.

Whether you are planning an event or other special occasions, La Lisa Hotel Surabaya is a great choice for you with a large and well-equipped function room to suit your requirements.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, La Lisa Hotel Surabaya provides a pleasant accommodation for your stay.

From business event to corporate gathering, La Lisa Hotel Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at La Lisa Hotel Surabaya, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at La Lisa Hotel Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from La Lisa Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

La Lisa Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, La Lisa Hotel Surabaya is the right place to stay.

All facilities in La Lisa Hotel Surabaya

Bar, Cafe and Lounge La Lisa Hotel Surabaya
Bar, Cafe and Lounge
Swimming Pool La Lisa Hotel Surabaya
Swimming Pool
Functional Hall La Lisa Hotel Surabaya
Functional Hall
Lobby La Lisa Hotel Surabaya
Lobby
Exterior La Lisa Hotel Surabaya
Exterior

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Cafe
  • Dining area
  • Hot breakfast

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Multilingual staff
  • Newspaper in lobby

General

  • AC
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area

Accessibilty

  • Disabled access friendly
  • Accessibility equipment
  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • In-room accessibility

In-room Facilities

  • Cable TV
  • Desk
  • Minibar
  • Refrigerator
  • Shower
  • TV

Things to Do

  • Garden
  • Outdoor facilities
  • Outdoor pool
  • Spa

Transportation

  • Car rental
  • Secure parking
  • Shopping center shuttle (surcharge)
  • Valet parking

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Laundry

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in La Lisa Hotel Surabaya

Important Note
In relation with the Mayor of Surabaya's instruction letter to stop the spread of Covid-19 virus, hotel guests from outside Surabaya who plan to stay for more than 3 days (2 nights) are required to show negative swab/RT-PCR test result upon check in.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at La Lisa Hotel Surabaya
121
Number of floors in La Lisa Hotel Surabaya
8
Another facilities in La Lisa Hotel Surabaya
Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in La Lisa Hotel Surabaya

What are available facilities at La Lisa Hotel Surabaya?
There are top facilites at La Lisa Hotel Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at La Lisa Hotel Surabaya?
The standard check-in time at La Lisa Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does La Lisa Hotel Surabaya provide breakfast?
Yes, La Lisa Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in La Lisa Hotel Surabaya

Overall Ratings & Reviews La Lisa Hotel Surabaya

Traveloka (2552)

Other (2362)

8.5
Very Good

From 2.6K reviews

Provided by travelers on
Cleanliness

8.8

Room Comfort

8.6

Meal

8.1

Location

8.5

Service and Facilites

8.5

People often mention about La Lisa Hotel Surabaya
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Room Space (11)
Staff Friendliness (10)
Ambiance (10)
Soundproof (10)
Bathroom (10)
Hotel Area (10)
Bedroom (9)
Variety (9)
Surroundings (8)
Taste (8)
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Traveler Reviews La Lisa Hotel Surabaya

Number of reviews per page
20
40
A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.8

/10

Reviewed 6 week(s) ago

The best place for a staycation in Surabaya City with family
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Rafael G. F.
icon-origin-TRAVELOKA

9.0

/10

Reviewed 6 week(s) ago

Awesome hotel. Cleanliness, room design, comfort can be found in this hotel. Only the food is not very varied. Overall very good
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S***i
icon-origin-TRAVELOKA

9.7

/10

Reviewed 6 week(s) ago

The staff is friendly, the bathroom and bed are also clean, worth itπŸ‘πŸ»
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2 people find it helpful

C***l
icon-origin-TRAVELOKA

10.0

/10

Reviewed 8 week(s) ago

nice and clean comfortable room sleep well and good employee service
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D***a
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 9 week(s) ago

The Grand Superior room is unique, that's what attracted me. In terms of taste, the breakfast is delicious.
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1 people find it helpful

L***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 13 week(s) ago

The food is not bad for a good room according to the price.
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1 people find it helpful

ayu b.
icon-origin-TRAVELOKA

6.7

/10

Reviewed 14 week(s) ago

The staff is fine, but there is a lack of communication. I asked what time breakfast starts, the receptionist answered that it is ready at 6.30-6.30. At 6.30 I went to the restaurant, there was no one there, there was no food or drink at all, even though I had to eat at that time because I was taking medication, and it turned out that their restaurant for the day I stayed did not provide breakfast at the restaurant but rather ordered it to be delivered to each room, but I as a guest was not informed, and had to wait another hour for food to be made.
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B***a
icon-Business
Business
icon-origin-TRAVELOKA

9.4

/10

Reviewed 19 week(s) ago

I chose a hotel that could check in right away because I just arrived in Surabaya at 2 am. The check-in process was fast, the room was clean, and the bathroom was also clean. Luckily it wasn't noisy in the morning.
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1 people find it helpful

Accommodation's Reply
30 Aug 2024
Hello Lalizer! Warm greetings from La Lisa Hotel Surabaya. We would like to thank you for choosing La Lisa Hotel Surabaya as your second home when visiting the city of Surabaya. We are very happy that you had a pleasant impression and experience while staying at La Lisa Hotel Surabaya with us. Your feedback is our gratitude and appreciation for our work. We are very happy to welcome your future arrival at La Lisa Hotel Surabaya. See you soon again. Sincerely, Enkzo Quailo Pratama. Public Relations Manager.
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D***i
icon-origin-TRAVELOKA

10.0

/10

Reviewed 23 week(s) ago

Location close to places to eat, friendly staff, clean hotel, decent food
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1 people find it helpful

Accommodation's Reply
30 Aug 2024
Hello Lalizer! Warm greetings from La Lisa Hotel Surabaya. We would like to thank you for choosing La Lisa Hotel Surabaya as your second home when visiting the city of Surabaya. We are very happy that you had a pleasant impression and experience while staying at La Lisa Hotel Surabaya with us. Your feedback is our gratitude and appreciation for our work. We are very happy to welcome your future arrival at La Lisa Hotel Surabaya. See you soon again. Sincerely, Enkzo Quailo Pratama. Public Relations Manager.
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Reyhan F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 23 week(s) ago

The cleanliness of the hotel and rooms is good, the place is comfortable.
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1 people find it helpful

H***i
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 23 week(s) ago

The hotel staff is very friendly and the cleanliness of the hotel is very good.
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1 people find it helpful

I***e
icon-Business
Business
icon-origin-TRAVELOKA

8.7

/10

Reviewed 23 week(s) ago

I asked the receptionist if I could order a cake for my son's birthday surprise. Information from the receptionist that there is no bakery at the hotel. Actually it's not a problem, but I kind of wish there was more initiative from the staff to help me. Only informed about the location of the nearest cake shop because I asked. Maybe next time the hotel staff can take more initiative to help guests. Apart from that, please improve the TV signal in the room.
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1 people find it helpful

Y***a
icon-Business
Business
icon-origin-TRAVELOKA

9.4

/10

Reviewed 24 week(s) ago

Hommy and will definitely stay here again.
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1 people find it helpful

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becik p.
icon-Business
Business
icon-origin-TRAVELOKA

6.5

/10

Reviewed 24 week(s) ago

Friendly, nice staff. But the lights in the room are dim. For me it's not clear enough. The bathroom is semi-translucent even though the glass is glazed.
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3 people find it helpful

Agni
icon-origin-TRAVELOKA

10.0

/10

Reviewed 24 week(s) ago

Safe, quiet, comfortable location. Close to city center. Complete and clean facilities. Anyway, helpful. That's great.
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Rusmawati
icon-origin-TRAVELOKA

10.0

/10

Reviewed 25 week(s) ago

Good hotel. It's clean and there's no tissue provided in the bathroom.
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Vivi H. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.1

/10

Reviewed 25 week(s) ago

The downside is that hotel rooms don't have soundproofing. The rest is ok.
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1 people find it helpful

S***n
icon-Medical
Medical
icon-origin-TRAVELOKA

8.5

/10

Reviewed 25 week(s) ago

The staff was very friendly and helpful.

2 people find it helpful

Jimmy E. H.
icon-Medical
Medical
icon-origin-TRAVELOKA

6.4

/10

Reviewed 25 week(s) ago

I checked in at 21.00, I got room 301 where the AC was too cold and I set the temperature to the hottest it was still very cold then I turned off the AC and it was still too cold, it seemed like the AC controller wasn't working, I called the receptionist and he said he wanted to bring a technician but he didn't. I came because it was late I wanted to rest and I asked to move rooms and they weren't given it, finally I went back down to the receptionist asking to move rooms because I was tired and couldn't rest because it was cold, finally I was moved to room 305, in this room the AC was normal.
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2 people find it helpful

D***y
icon-origin-TRAVELOKA

8.5

/10

Reviewed 26 week(s) ago

It's quite fun, friendly, clean, the food is also okay, unfortunately the swimming pool doesn't provide towels so after swimming through the lobby to the elevator we get wet, and the bathroom in the room can't be locked so if you're eek I'm a bit worried, but overall it's okay for me and my family + the children were quite satisfied.
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1 people find it helpful

Number of reviews per page
20
40

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Lobby 4 La Lisa Hotel Surabaya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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