Mercure Jakarta Gatot Subroto

Spacious and clean room. Very accommodating staff. I had fun at the Gym and the pool too. Food is also good. 😋

We enjoy this hotel very much. Lovely staff and good food.

Staycation with hubby and little baby at Mercure Gatsu. Overall it's a good place to stay with nice ambience. Almost everything is as expected - except on our request for a non-smoking room, they said that even I have chose a non-smoking room in application, there's a glitch in their system where it can't read those additional requests. Well I was a little bit disappointed about this, when we walk towards our room and inside the room, the smell of cigarettes is quite strong. I worried because we have a baby with us. I talked to the staff that if any inconvenience happened due to the smell of cigarette smoke, I'll call them. But thank God, an hour after we arrived and turned on the AC, the smoke is no longer smelled and we can stay peacefully for 3 days. The room has a terrific view which can fulfill my hubby's desire in photography to catch some eye-catching cityscape. The food is 8/10 for me. The resto has various appetizer, various main course, and various dessert. And we love them. For other services (staff, cleanliness, facility, access, etc.) I will give it 9/10. Good job for Mercure and thank you. I hope the renovation will be finished soon.