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Mercure Surabaya Grand Mirama

Name: Mercure Surabaya Grand Mirama
Address: Jl Raya Darmo 68 - 78, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60264, Jl Raya Darmo 68 - 78, Jawa Timur, 60264, Indonesia
Rating: 8.4

Hotels

8.4

/10

Very Good

2,027 reviews

What Guests Say About Their Stay

Bedroom (29)

Distance To City Center (27)

Staff Friendliness (27)

Bathroom (25)

Arman D.

9.7

/ 10

Perfect, no complain. In front of car free day every sunday that makes the hotel, located on the perfect spot. Awesome and always awesome every time went there.

Guest

8.5

/ 10

Good services, clean and cheap.

Dimas R. W.

9.7

/ 10

Good hotel, clean, good services

Mariska I.

9.4

/ 10

It was a short but nice stay. big twin beds and nice bathroom. everything was okay.

Stephanie s.

9.4

/ 10

Excellent! Everything was perfect. Friendly staff. Good location. Good food. Cozy place.

In the Area

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Jl Raya Darmo 68 - 78, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60264

Main Facilities

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Mercure Surabaya Grand Mirama is located in area / city Tegalsari. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Mercure Surabaya Grand Mirama

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What's around Mercure Surabaya Grand Mirama

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Jl Raya Darmo 68 - 78, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60264

Discover More About Mercure Surabaya Grand Mirama

Location

Mercure Surabaya Grand Mirama is located in area / city Tegalsari.

About Mercure Surabaya Grand Mirama

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Mercure Surabaya Grand Mirama is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Mercure Surabaya Grand Mirama.

All facilities in Mercure Surabaya Grand Mirama

Others

Hotel Services

Concierge
Express check-in
Express check-out
24-hour Receptionist

Things to Do

Outdoor pool
Children play area

Transportation

Bus/truck parking
Valet parking

Public Facilities

Parking
WiFi in public area

Kids and Pets

Babysitting

General

Swimming pool

In-room Facilities

Nearby Facilities

ATM/Banking

Sports and Recreations

Golf

Accommodation Policy & General Information in Mercure Surabaya Grand Mirama

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Number of floors in Mercure Surabaya Grand Mirama	14
Another facilities in Mercure Surabaya Grand Mirama	Concierge, Express check-in, Express check-out, 24-hour Receptionist, Outdoor pool

Frequently asked question in Mercure Surabaya Grand Mirama

What are available facilities at Mercure Surabaya Grand Mirama?

There are top facilites at Mercure Surabaya Grand Mirama such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Mercure Surabaya Grand Mirama?

The standard check-in time at Mercure Surabaya Grand Mirama is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Mercure Surabaya Grand Mirama

Overall Ratings & Reviews Mercure Surabaya Grand Mirama

Traveloka (2,027)

8.4

Very Good

From 2,027 reviews

Provided by travelers on

Cleanliness

8.4

Room Comfort

8.4

Meal

8.3

Location

8.7

Service and Facilites

8.4

People often mention about Mercure Surabaya Grand Mirama

All

Staff Friendliness (19)

Bedroom (19)

Distance to City Center (18)

Bathroom (18)

Hotel Area (16)

Accessibility (15)

Ambiance (15)

Room Space (15)

Surroundings (12)

Wifi (12)

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Traveler Reviews Mercure Surabaya Grand Mirama

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Customer reviews

r***a

10.0

/10

Reviewed 3 day(s) ago

It was fun spending the Eid holiday here.

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B***i

Business

10.0

/10

Reviewed 1 week(s) ago

The room was really the best, given an upgrade.

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Jeffrey A.

Leisure

9.4

/10

Reviewed 4 week(s) ago

The hotel is located in the Darmo area which is an area near the city center of Surabaya, the room conditions are good and clean, the car park is also spacious.

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D***i

9.4

/10

Reviewed 5 week(s) ago

The staffs were very helpful and friendly.

1 people find it helpful

Muhamad

Transit

8.7

/10

Reviewed 10 week(s) ago

Please upgrade the ac that for me its not cold enough for the room

2 people find it helpful

E***i

9.7

/10

Reviewed 12 week(s) ago

I will definitely choose this hotel again if visiting Surabaya. The friendliest hotel staffs ever, the food was great, the room was spacious, anything you need can be provided right away and fast. Super worth the price and the location is near to attractions and malls.

3 people find it helpful

DONA E. S.

10.0

/10

Reviewed 13 week(s) ago

Very very nice hotel and very friendly and delicious service and food. Next time definitely book again.

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1 people find it helpful

A***o

9.4

/10

Reviewed 13 week(s) ago

Clean comfortable close to city center

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1 people find it helpful

A***o

10.0

/10

Reviewed 14 week(s) ago

Friendly staff, clean rooms, close to city center

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d***i

10.0

/10

Reviewed 14 week(s) ago

All the staff really helpful. Comfort place to staycation in Surabaya

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S***a

Medical

9.4

/10

Reviewed 15 week(s) ago

The staff were very friendly and accommodating! It was really nice experience to stay at the hotel.

3 people find it helpful

F***a

Staycation

9.1

/10

Reviewed 15 week(s) ago

All good and went well. Will stay here when I visit Surabaya next time. Thanks

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Muhamad S. B.

Staycation

10.0

/10

Reviewed 16 week(s) ago

The staff is friendly. The children had the chance to take pictures with Mario Bros and were given character balloons. The swimming pool has clean water, although there were staff cutting branches next to it.

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1 people find it helpful

y***s

9.4

/10

Reviewed 18 week(s) ago

The staff doesn't tell exactly the position of gym & spa place

2 people find it helpful

HERJUNO A.

Leisure

10.0

/10

Reviewed 18 week(s) ago

Service from all staff, cleanliness of property, variety of food and beverages, location, all are good. Service excellent. Thank you!

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2 people find it helpful

Otto P.

Leisure

9.1

/10

Reviewed 20 week(s) ago

So far all so good, except, when I came at 5.30, first front office had informed me, if available a room before 13.00, I can entered to the room. At 7.30, I asked to the second front office, I asked, may be I have a chance to go my room, she said, you can go to inside my room by buy one room again. Does she said like that?

1 people find it helpful

Tanti

9.7

/10

Reviewed 21 week(s) ago

Good service, the staff immediately replaced the leaking shower, the food is delicious and very varied. The location is near Bungkul Park and the main road.

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4 people find it helpful

Yogi A. N.

Staycation

10.0

/10

Reviewed 24 week(s) ago

All the staff are friendly and always greet you. The breakfast is delicious, especially the spicy fried chicken. Thank you also to the operator who called me, I forgot her name, who was friendly during the check-in process.

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2 people find it helpful

Y***a

Business

10.0

/10

Reviewed 25 week(s) ago

It was a pleasure staying there, it was just a shame that when we arrived there was renovation going on so the lobby seating was not very comfortable.

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1 people find it helpful

G***s

Business

8.5

/10

Reviewed 26 week(s) ago

The hotel staff was very friendly and helpful upon check in.

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