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Mercure Surabaya Manyar
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Mercure Surabaya Manyar
Hotels
8.9
/10
Very Good
339 reviews
In the Area
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JL Manyar Kertoarjo No 44, Mulyorejo, Jawa Timur, Mulyorejo, Surabaya, Jawa Timur, Indonesia, 60116
Main Facilities
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24-Hour Front Desk
Parking
WiFi
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Available Room Types in Mercure Surabaya Manyar
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What's around Mercure Surabaya Manyar
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JL Manyar Kertoarjo No 44, Mulyorejo, Jawa Timur, Mulyorejo, Surabaya, Jawa Timur, Indonesia, 60116
Discover More About Mercure Surabaya Manyar
Location
Mercure Surabaya Manyar is located in area / city Mulyorejo.
About Mercure Surabaya Manyar
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Mercure Surabaya Manyar is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Mercure Surabaya Manyar.
All facilities in Mercure Surabaya Manyar
Others
Public Facilities
- Parking
- WiFi in public area
Hotel Services
- Concierge
- 24-hour Receptionist
Kids and Pets
- Babysitting
In-room Facilities
- TV
Accommodation Policy & General Information in Mercure Surabaya Manyar
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Number of floors in Mercure Surabaya Manyar | 7 |
Another facilities in Mercure Surabaya Manyar | WiFi in public area, Concierge, 24-hour Receptionist, Babysitting, TV |
Frequently asked question in Mercure Surabaya Manyar
What are available facilities at Mercure Surabaya Manyar?
There are top facilites at Mercure Surabaya Manyar such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Surabaya Manyar?
The standard check-in time at Mercure Surabaya Manyar is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Mercure Surabaya Manyar
Traveloka (339)
8.9
Very Good
From 339 reviews
Provided by travelers on
Cleanliness
9.0
Room Comfort
9.1
Meal
8.6
Location
9.0
Service and Facilites
8.9
People often mention about Mercure Surabaya Manyar
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Suasana (32)
Bilik tidur (32)
Kemesraan Kakitangan (31)
Bilik air (31)
Ruang Bilik (29)
Kawasan Hotel (28)
Kalis bunyi (25)
Jarak ke Pusat Bandar (24)
Rasa (23)
Persekitaran (20)
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Traveler Reviews Mercure Surabaya Manyar
Number of reviews per page
20
40
Customer reviews
I***a
9.4
/10
Reviewed 1 day(s) ago
Unfortunately, parking access is not very wide, and it is also difficult because there is no lower lobby for the drop point.
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i***n
Leisure
10.0
/10
Reviewed 3 day(s) ago
Unfortunately, parking is a bit difficult, especially when it rains.
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yos a. n.
8.5
/10
Reviewed 3 day(s) ago
The hotel is quite quiet and comfortable, the decoration is also nice, just a bit dark in the corridor. Suggestion is the lights are directed at the room numbers so they can be seen clearly.
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G***t
8.8
/10
Reviewed 6 day(s) ago
interesting, strategic location, but parking is a bit difficult
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V***o
Business
8.8
/10
Reviewed 1 week(s) ago
Order a King size bed, the room is big and there is a long sofa. Cleanliness is good, please maintain it. The only minus is the food menu is less varied.
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AF
Angelica F. P.
Business
8.5
/10
Reviewed 1 week(s) ago
Overall the bed is good and comfortable. This is what I like about Mercure, the bed is very comfortable for me. But what needs to be noted is that yesterday I got a room with a clogged sink. And the rest is all very good. I have explored Mercure hotels from Jakarta and Surabaya. Everything is very comfortable for me because for me Mercure hotels prioritize comfort.
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1 people find it helpful
J***N
10.0
/10
Reviewed 3 week(s) ago
I had a pleasant one-night stay at Mercure Hotel. The check-in process was smooth, and the staff was welcoming and professional. The room was clean, comfortable, and well-equipped with the necessary amenities. Although my stay was brief, I appreciated the hotel's convenient location and the quality of service provided. The breakfast selection was good, and the overall experience was enjoyable. I would recommend this hotel for a short stay and would consider returning in the future.
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P
PaveL3
10.0
/10
Reviewed 3 week(s) ago
The hotel staff are very friendly, even though we eat sahur we are also provided with complete food like breakfast.
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Kurniawati
10.0
/10
Reviewed 5 week(s) ago
Comfortable, clean, friendly prices, unfortunately there is no swimming pool, delicious food, strategic location
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1 people find it helpful
S***n
10.0
/10
Reviewed 5 week(s) ago
Comfortable, clean and pleasant
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d***i
Leisure
10.0
/10
Reviewed 7 week(s) ago
Good and keep it up, better if the price can be a little cheaper
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H***a
Leisure
9.7
/10
Reviewed 9 week(s) ago
Like Home, Every Time I Go to Surabaya I Always Go to Mercure Manyar
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1 people find it helpful
D***y
Staycation
10.0
/10
Reviewed 10 week(s) ago
feel the facilities like in 5 stars
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D***y
8.5
/10
Reviewed 10 week(s) ago
Clean room, hot showers, good location
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A***s
Leisure
6.7
/10
Reviewed 12 week(s) ago
I was disappointed that the Mercure Manyar Hotel did not provide a parking lot like the photos that looked spacious, so if you want to park your car, you have to park it on the street, the breakfast menu is just ordinary, nothing special, just soto and fried rice. So for the price of 900 thousand that I paid, it was not worth it. I don't want to stay here again.
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3 people find it helpful
Accommodation's Reply
15 Jan 2025
Dear Guest, Thank you for reviewing our hotel. We regret that the quality of our services has not met your expectations during your visit. We would be happy to receive specific constructive feedback if you would like, so that we can take appropriate corrective action. We look forward to welcoming you back in the near future with even better product quality. Best Regards Toat Edy Wijaya General Manager
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T***a
8.4
/10
Reviewed 12 week(s) ago
The parking lot is narrow, after checking in, we were given information that this hotel is more for business trips and not family friendly. The usual breakfast is for 2 people, after checking in, we were given information that the breakfast is for 1 person. The price is quite expensive. There is no swimming pool. The parking lot is small. So it is not a good choice for a family holiday.
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3 people find it helpful
Accommodation's Reply
15 Jan 2025
Dear Guest, Thank you for reviewing our hotel. We regret that the quality of our services has not met your expectations during your visit. We would be happy to receive specific constructive feedback if you would like, so that we can take appropriate corrective action. We look forward to welcoming you back in the near future with even better product quality. Best Regards Toat Edy Wijaya General Manager
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K***e
Business
10.0
/10
Reviewed 12 week(s) ago
It was wonderful experience…. Thank You
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Accommodation's Reply
13 Jan 2025
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Surabaya Manyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edy Wijaya General Manager
S***i
Transit
9.4
/10
Reviewed 13 week(s) ago
The food is less varied, lontong sayur but the lontong is hard like it's not cooked yet. Overall the room is okay, spacious enough, cleanliness is okay and comfortable, req ask for a kimono which has been given before check in 😘
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1 people find it helpful
Accommodation's Reply
10 Jan 2025
Dear Mr./Mrs., We very much appreciate your comments regarding your stay at the Mercure Surabaya Manyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edy Wijaya General Manager
m***t
Business
9.7
/10
Reviewed 14 week(s) ago
Good value business hotel. Would recommend for business travel
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Accommodation's Reply
01 Jan 2025
Dear value guest, We very much appreciate your comments regarding your stay at the Mercure Surabaya Manyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edy Wijaya General Manager
m***t
Business
9.7
/10
Reviewed 14 week(s) ago
Good business hotel with modern rooms for a fair price
1 people find it helpful
Accommodation's Reply
01 Jan 2025
Dear value guest, We very much appreciate your comments regarding your stay at the Mercure Surabaya Manyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edy Wijaya General Manager
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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