Novotel Semarang

Hotels
8.4
/10

Very Good

2,264 reviews

What Guests Say About Their Stay

Distance To City Center (32)
Staff Friendliness (32)
Room Space (30)
Surroundings (27)
Sutrisman
9.1
/ 10
So impressive cause they applied covid protocol properly. In such conditions all we need is a comfort, clean and safe room to stay. Spending time in lobby restaurant with a cup of coffee and having tasty food of breakfast before starting a new day were more than enough for me.
Elfi E. L.
10.0
/ 10
Easy check in even though we were later than expected. They had strict rule in regards to Covid-19 issue. We were lucky to have prepared our Antigen result report to show upon arrival at check in desk. It showed us their concern on guest's safety. For now, that is most important to bring up on our review. Loved the stay!
aloysius g. p.
8.5
/ 10
great hotel service . reception is very kind.
Tontje H.
8.5
/ 10
The hotel is very clean and friendly.
Felicia Kansil
8.5
/ 10
The hotel is ok and it was located in central Semarang.
In the Area
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Jl. Pemuda 123, Semarang 50132, Central Java, Indonesia, Semarang Tengah, Semarang, Jawa Tengah, Indonesia, 50132

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Novotel Semarang is a good choice when you are visiting Sekayu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Novotel Semarang

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Jl. Pemuda 123, Semarang 50132, Central Java, Indonesia, Semarang Tengah, Semarang, Jawa Tengah, Indonesia, 50132
Lobby Novotel Semarang
Lobby 2 Novotel Semarang

Discover More About Novotel Semarang

Location


Staying at Novotel Semarang is a good choice when you are visiting Sekayu.

About Novotel Semarang

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Novotel Semarang is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Novotel Semarang.

All facilities in Novotel Semarang

Bar, Cafe and Lounge Novotel Semarang
Bar, Cafe and Lounge
Swimming Pool Novotel Semarang
Swimming Pool
Entertainment Facility Novotel Semarang
Entertainment Facility
Fitness Center Novotel Semarang
Fitness Center
Functional Hall Novotel Semarang
Functional Hall

Hotel Services

  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Transportation

  • Valet parking
  • Airport transfer

Public Facilities

  • Parking
  • WiFi in public area

Kids and Pets

  • Babysitting

Things to Do

  • Outdoor pool

General

  • Swimming pool

In-room Facilities

  • TV

Accommodation Policy & General Information in Novotel Semarang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Number of floors in Novotel Semarang
8
Another facilities in Novotel Semarang
Express check-in, Express check-out, 24-hour Receptionist, Valet parking, Airport transfer

Frequently asked question in Novotel Semarang

What are available facilities at Novotel Semarang?
There are top facilites at Novotel Semarang such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Novotel Semarang?
The standard check-in time at Novotel Semarang is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Novotel Semarang

8.4
Very Good

From 2,264 reviews

Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.2

Location

8.8

Service and Facilites

8.5

People often mention about Novotel Semarang
All
Distance to City Center (25)
Staff Friendliness (23)
Room Space (23)
Bedroom (23)
Surroundings (22)
Bathroom (22)
Accessibility (20)
Ambiance (18)
Hotel Area (17)
Taste (17)
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Traveler Reviews Novotel Semarang

Number of reviews per page
20
40
Customer reviews
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.1

/10

Reviewed 2 day(s) ago

For the restaurant, the avocado juice drink has no taste and the lychee tea is also the same, lacking in taste.
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Triyono F.
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Business
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9.4

/10

Reviewed 4 day(s) ago

The hotel is good, clean, and consistently well-maintained. The check-in and check-out processes are very quick. It boasts the best location in town, with many recommended street food options nearby. The breakfast offers a wide variety of choices, and most of it is delicious. The central air conditioning system is very cold, so we couldn't adjust the temperature. For the future, the hotel might consider updating the furniture in the rooms, such as the chairs and sofa, as they appear old. More importantly, they really need to replace the towels!
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D***n
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9.1

/10

Reviewed 6 day(s) ago

Spacious room, comfortable, will come back again.
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Accommodation's Reply
22 Apr 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at Novotel Semarang. It is a pleasure to receive such detailed positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Sincerely, Pupung Sutisna. General Manager.
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A***i
icon-Leisure
Leisure
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10.0

/10

Reviewed 1 week(s) ago

I stayed 2 nights some time after Eid when approaching the end of the Eid holiday. The location is strategic and comfortable. There is a swimming pool and the service provided is quite good. Thank you.
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2 people find it helpful

Accommodation's Reply
16 Apr 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at Novotel Semarang. It is a pleasure to receive such detailed positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Sincerely, Pupung Sutisna. General Manager.
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Dr Harsono N. S. M. M. M.
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Staycation
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10.0

/10

Reviewed 1 week(s) ago

A hotel with good service and responsible staff.
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Accommodation's Reply
16 Apr 2025
Dear from. Harsono, Thank you for your kind feedback and for sharing your good impressions during your stay. We are grateful that you found our hotel in good condition and our team provided the best service during your stay. We will continue to work hard to ensure the smooth running and maintain the trust of all our guests. We look forward to welcoming you back to Semarang! Best regards, Pupung Sutisna. General Manager
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P***r
icon-Business
Business
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9.1

/10

Reviewed 1 week(s) ago

The hotel is an old building but well maintained, the staff are friendly and the soundproofing is also good so you can sleep soundly.
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1 people find it helpful

Accommodation's Reply
16 Apr 2025
Dear Valued Guest, Thank you for your kind feedback and for sharing your good impressions during your stay. We are grateful that you found our hotel in good condition and our team provided the best service during your stay. We will continue to work hard to ensure the smooth running and maintain the trust of all our guests. We look forward to welcoming you back to Semarang! Best Regards, Pupung Sutisna. General Manager.
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Riko M.
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Leisure
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10.0

/10

Reviewed 1 week(s) ago

Very nice hotel and quiet in the room. Food is delightful and the distance to the city is very close (5 minutes walk).

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Accommodation's Reply
16 Apr 2025
Dear Bapak Riko M, Thank you for your perfect rating for Novotel Semarang. We hope that your recent stay with us was up to your expectation. We will continue to walk the extra mile and exceed your expectations. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Looking forward to welcoming you back in the near future. Wishing you have a good day! Best Regards, Pupung Sutisna General Manager
g***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA

6.7

/10

Reviewed 2 week(s) ago

The hotel is an old building with some furniture peeling off. The room smells of cigarettes (no 404), the shower is one with the bathtub so I don't feel safe taking a bath there. The water flow is also small. The food is so-so.
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Accommodation's Reply
11 Apr 2025
Dear Valued Guest, Thank you for taking the time to tell us about your experience at Novotel Semarang. I am very sorry that the experience did not meet your expectations. Please allow us to express my sincere apologies. Your feedback means a lot to us to continue to improve our services and all aspects. We have conducted an investigation with the relevant team and also discussed with the head of department to arrange refresher training to be conducted periodically. Hopefully this can reassure you that we take appropriate action seriously and disciplinary action has been taken to address the issue to prevent recurrence in the future. We sincerely hope that you will give us the opportunity to serve you better in the near future. Best regards, Pupung Sutisna. General Manager.
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N***l
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Transit
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8.8

/10

Reviewed 3 week(s) ago

This is my first time staying here, because the hotel in front that we usually book is full. We requested a room with a connecting door because we were staying as a family, but we didn't get one because we just checked in at night. But I didn't expect to get a room that exceeded my expectations. Comfortable, spacious and clean. The breakfast is also delicious and varied. Good job 👍👍
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Accommodation's Reply
07 Apr 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at Novotel Semarang. It is a pleasure to receive such detailed positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Sincerely, Pupung Sutisna. General Manager.
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a***s
icon-origin-TRAVELOKA

9.4

/10

Reviewed 3 week(s) ago

A pleasant place for recreation.
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Accommodation's Reply
07 Apr 2025
Dear Valued Guest, Thank you for your kind feedback and for sharing your good impressions during your stay. We are grateful that you found our hotel in good condition and our team provided the best service during your stay. We will continue to work hard to ensure the smooth running and maintain the trust of all our guests. We look forward to welcoming you back to Semarang! Best Regards, Pupung Sutisna. General Manager.
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R***i
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9.4

/10

Reviewed 3 week(s) ago

The hotel staff service is all friendly
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Accommodation's Reply
11 Apr 2025
Dear Valued Guest, We greatly appreciate your comments regarding your stay at Novotel Semarang. It is always a pleasure to receive positive feedback from you. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Sincerely, Pupung Sutisna. General Manager
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Shella P.
icon-Leisure
Leisure
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8.8

/10

Reviewed 3 week(s) ago

The location is very strategic. Near Paragon, City Hall, Lawang Sewu, and near the mall. What makes it nice is that as soon as you go out you can see the big road. The hotel is clean. If I may give some input, maybe it's time to upgrade the bed and pillows. It's a bit flat. The hotel towels are very clean, white, no stains
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Accommodation's Reply
11 Apr 2025
Dear Ms. Shella P, We greatly appreciate your comments regarding your stay at Novotel Semarang. It is always a pleasure to receive such detailed positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Sincerely, Pupung Sutisna. General Manager
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R***D
icon-Staycation
Staycation
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9.4

/10

Reviewed 3 week(s) ago

Great location and hotel, perfect for everything.
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Accommodation's Reply
07 Apr 2025
Dear Valued Guest, Thank you for your kind feedback and for sharing your good impressions during your stay. We are grateful that you found our hotel in good condition and our team provided the best service during your stay. We will continue to work hard to ensure the smooth running and maintain the trust of all our guests. We look forward to welcoming you back to Semarang! Best Regards, Pupung Sutisna. General Manager
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O***m
icon-Transit
Transit
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9.1

/10

Reviewed 4 week(s) ago

Comfortable, Enjoyable, Fun and Friendly
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Accommodation's Reply
07 Apr 2025
Dear Valued Guest, Thank you for your kind feedback and for sharing your good impressions during your stay. We are grateful that you found our hotel in good condition and our team provided the best service during your stay. We will continue to work hard to ensure the smooth running and maintain the trust of all our guests. We look forward to welcoming you back to Semarang! Best Regards, Pupung Sutisna. General Manager
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Deni K.
icon-Business
Business
icon-origin-TRAVELOKA

9.4

/10

Reviewed 9 week(s) ago

The room is spacious, comfortable and clean. The location is very strategic, the staff is friendly. Thank you for the service.
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3 people find it helpful

Accommodation's Reply
24 Feb 2025
Dear Mr. Deni, Thank you for your kind feedback and for sharing your positive impressions during your stay. We are grateful that you found our hotel in good condition and that our team provided the best service during your stay. We will continue to work hard to ensure the smooth running and maintain the trust of all our guests. We look forward to welcoming you back to Semarang! Best regards, Pupung Sutisna. General Manager.
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J***i
icon-Leisure
Leisure
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10.0

/10

Reviewed 15 week(s) ago

Our family enjoyed staying at this hotel with its location close to the city center, shopping areas and tourist attractions. The staff service is friendly, the rooms are comfortable and clean.
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3 people find it helpful

I***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 15 week(s) ago

Looking out the impressive and beautiful window
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1 people find it helpful

Accommodation's Reply
09 Jan 2025
Dear Valued Guest, Thank you for your kind feedback and for sharing your positive impressions during your stay. We are grateful that you found our hotel in good condition and our team provided the best service during your stay. We will continue to work hard to ensure the smooth running and maintain the trust of all our guests. We look forward to welcoming you back to Semarang! Best Regards, Pupung Sutisna. General Manager.
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D***h
icon-Staycation
Staycation
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9.1

/10

Reviewed 16 week(s) ago

Facilities are okay. The only thing lacking from this Novotel is the narrow parking lot and the way out of the parking lot is uphill and winding. Other than that, it's okay.
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2 people find it helpful

Accommodation's Reply
06 Jan 2025
Dear Mrs. Dyah, Thank you for your feedback. Your feedback means a lot to us to continue to make improvements in all aspects. We will convey your message to all staff to continue to improve the quality of our services. Once again, thank you for taking the time and sharing your experience. We hope you can return to stay at Novotel Semarang and get a better experience than before. Thank you. Sincerely, Pupung Sutisna. General Manager.
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Astrid R.
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8.5

/10

Reviewed 16 week(s) ago

Clean room and very good service
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Accommodation's Reply
06 Jan 2025
Dear Ms. Astrid, Thank you for your kind feedback and for sharing your positive impressions during your stay. We are grateful that you found our hotel in good condition and our team provided the best service during your stay. We will continue to work hard to ensure the smooth running and maintain the trust of all our guests. We look forward to welcoming you back to Semarang! Best regards, Pupung Sutisna. General Manager.
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S***g
icon-origin-TRAVELOKA

10.0

/10

Reviewed 17 week(s) ago

I came to Semarang to participate in the Semarang 10K event, which fortunately was not far from the Novotel Hotel, precisely because I only stayed one night in Semarang, I really felt helped by Novotel, Comfortable room space, strategic location, comfortable lounge & cafe atmosphere (I smoke, but did not get a smoking room) made the recovery process after a long journey and running, faster. Friendly security officers, who opened the gate portal, even though we were just walking, my suggestion next time provide a small door next to the portal for pedestrians, so they don't hesitate to pass through. Spacious bathroom, but unfortunately, for a 4-star hotel the soap provided doesn't feel like using soap, no foam, not fragrant enough Overall, nothing is perfect, hopefully all the input can be improved If I go to Semarang again, Novotel will definitely be my choice
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3 people find it helpful

Accommodation's Reply
27 Dec 2024
Dear Our Valued Guest, Thank you for your feedback. Your feedback means a lot to us to continue to make improvements in all aspects. We will convey your message to all staff to continue to improve the quality of our services. Once again, thank you for taking the time and sharing your experience. We hope you can return to stay at Novotel Semarang and get a better experience than before. Thank you. Sincerely, Pupung Sutisna. General Manager.
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Number of reviews per page
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Exterior 4 Novotel Semarang

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.