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PanaHouse Surabaya
Hotels
8.5
/10
Very Good
756 reviews
In the Area
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Jl. Gayung Kebonsari No. 61-65, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60235
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
WiFi
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Available Room Types in PanaHouse Surabaya
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Jl. Gayung Kebonsari No. 61-65, Wonokromo, Surabaya, Jawa Timur, Indonesia, 60235
Discover More About PanaHouse Surabaya
Location
PanaHouse Surabaya is a hotel in a good neighborhood, which is located at Wonokromo.
The hotel has a very good location, also near the Juanda International Airport (SUB), which is only 9.06 km away.
The hotel is located only 3.44 km away from Sepanjang Station.
Not only well positioned, but PanaHouse Surabaya is also one of hotels near the following Sharp Bamboo Monument within 7.2 km and Electrolux Surabaya within 5.77 km.
About PanaHouse Surabaya
Not only located within easy reach of various places of interests for your adventure, but staying at PanaHouse Surabaya will also give you a pleasant stay.
PanaHouse Surabaya is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
For you, travelers who wish to travel comfortably on a budget, PanaHouse Surabaya is the perfect place to stay that provides decent facilities as well as great services.
From business event to corporate gathering, PanaHouse Surabaya provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at PanaHouse Surabaya, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at PanaHouse Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
PanaHouse Surabaya is the smartest choice for you who are looking for affordable accommodation with outstanding service.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from PanaHouse Surabaya exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
PanaHouse Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.
PanaHouse Surabaya is a wise choice for travelers visiting Wonokromo.
All facilities in PanaHouse Surabaya
Bar, Cafe and Lounge
Common Space
Lobby
Exterior
Restaurant
Food and Drinks
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Breakfast
- Breakfast and dinner
- Breakfast and lunch
- Breakfast (surcharge)
- Brunch
- Cafe
- Fullboard with non-alcoholic drinks
- No alcohol
- Set menu dinner
- Set menu lunch
- Snacks
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- WiFi in public area
Hotel Services
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Limited hours room service
- Luggage storage
- Tours
- Wedding service
General
- AC
- Banquet
- Cloakroom
- Connecting rooms
- Non-smoking room
- Smoking area
Transportation
- Airport transfer
- Area shuttle
- Area shuttle with surcharge
- Secure parking
- Valet parking
Business Facilities
- Meeting facilities
- Photocopier
- PRINTER
- Projector
In-room Facilities
- Cable TV
- Desk
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Hair salon
- Supermarket
Shuttle Service
- Airport transfer (surcharge)
- Train station pickup
- Airport transfer
Accessibilty
- Disabled access friendly
- Wheelchair accessible
Kids and Pets
- Highchairs
Things to Do
- Garden
Connectivity
- Free WiFi
Accommodation Policy & General Information in PanaHouse Surabaya
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.
General Check-in Instructions
"Kebijakan Kebiasaan Baru" Kami memohon maaf kepada tamu kami yang telah melakukan pemesanan namun ketika datang ke properti ternyata memiliki gejala covid-19 maka properti berhak untuk tidak melayani tamu tersebut pada tanggal yang telah dipesan. Dan pemesanan tersebut akan di jadwalkan ulang untuk tanggal menginapnya.
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General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at PanaHouse Surabaya | 37 |
Number of floors in PanaHouse Surabaya | 3 |
Another facilities in PanaHouse Surabaya | A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Breakfast |
Frequently asked question in PanaHouse Surabaya
What are available facilities at PanaHouse Surabaya?
There are top facilites at PanaHouse Surabaya such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at PanaHouse Surabaya?
The standard check-in time at PanaHouse Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does PanaHouse Surabaya provide breakfast?
Yes, PanaHouse Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in PanaHouse Surabaya
Traveloka (756)
8.5
Very Good
From 756 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.5
Meal
8.2
Location
8.6
Service and Facilites
8.5
People often mention about PanaHouse Surabaya
All
Staff Friendliness (18)
Bedroom (17)
Bathroom (16)
Ambiance (14)
Accessibility (13)
Room Space (13)
Hotel Area (13)
Distance to City Center (12)
Surroundings (12)
Wifi (12)
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Traveler Reviews PanaHouse Surabaya
Number of reviews per page
20
40
Customer reviews
WD
Wahyu D. R.
10.0
/10
Reviewed 2 week(s) ago
A cozy and comfortable place for a staycation.
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1 people find it helpful
N***s
Leisure
9.7
/10
Reviewed 4 week(s) ago
good, close to everywhere. there are 3 mini markets around just walking distance. to the mall is also quite close. first time staying here, really like it, comfortable
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1 people find it helpful
R***y
9.7
/10
Reviewed 4 week(s) ago
Friendly staff and service, instagrammable hotel (outdoor, cafe, rooms), clean rooms.
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Debby A.
9.7
/10
Reviewed 4 week(s) ago
A very comfortable resting place 🙏🏻 and pocket friendly
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AB
ARIF B. R. S.
6.5
/10
Reviewed 7 week(s) ago
Smelly towels. Not comfortable to use. The price of the room is expensive but the cleanliness is lacking
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1 people find it helpful
D***y
8.2
/10
Reviewed 9 week(s) ago
Good location, good ambience, nice bed and unique room, the only thing need to be improved is the ugly bathroom door
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A***o
10.0
/10
Reviewed 9 week(s) ago
Anggurlaut for breakfast order from Anggurlaut dot com
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I***a
8.4
/10
Reviewed 15 week(s) ago
Overall ok, but need to pay attention to the cleanliness of the towels, blankets on average all should be white but when I stayed there were stains on the blanket and towels, please fix this in the future and maybe there should be building maintenance because the bathroom wood is rotten and moldy so it is not comfortable to look at. Thank you
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2 people find it helpful
E***i
Staycation
8.5
/10
Reviewed 16 week(s) ago
like the room type
makes it fun to stay here
love it
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2 people find it helpful
ZA
Zaenal A.
10.0
/10
Reviewed 19 week(s) ago
Friendly, clean, good food, just no elevator. Go to the 3rd floor
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2 people find it helpful
Accommodation's Reply
16 Dec 2024
Warm Greetings. Dear Mr. Zaenal. Thank you for choosing Panahouse as a place to rest, and thank you for taking the time to give us a review. We are glad that you are satisfied with our service, cleanliness, and also the food served. We apologize for the inconvenience because there is no elevator yet. Your input will be our consideration to improve the facilities in the future. We look forward to welcoming you back to Panahouse. Warm greetings. -Guest experience team-
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S***i
8.6
/10
Reviewed 21 week(s) ago
We ordered a large bed but got a twin bed, but they said it was full. So why did we have to book so far in advance? However, everything else was okay, except when we entered the bathroom, it smelled of urine at first.
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1 people find it helpful
Accommodation's Reply
04 Dec 2024
Warm greetings, Thank you for taking the time to give us your review and feedback. We sincerely apologize for the inconvenience you experienced regarding the type of bed you ordered. We need to inform you that special requests that are ordered will be accommodated based on room availability when the voucher is entered. Regarding the condition of the bathroom, we also apologize for that. We will immediately convey your feedback to the housekeeping team so that it can be handled better in the future. We are glad to hear that other than that, your overall experience was quite satisfactory. We greatly appreciate your understanding, and our hope is to provide much better service if you return to stay with us again in the future. Warm regards, -Guest experience team-
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DR
Dhini R.
8.7
/10
Reviewed 22 week(s) ago
The air conditioning in the room isn't cold at all even though it's a small room.
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Accommodation's Reply
04 Dec 2024
Warm greetings, Thank you for sharing your experience with us. We apologize for the inconvenience you experienced regarding the AC in the room. This is certainly beyond our expectations to provide a comfortable stay experience for every guest. We will immediately follow up on this issue with the technician team to ensure the AC in the room is functioning optimally. Your input means a lot to us in improving the quality of service and facilities. We look forward to welcoming you back in the future with a better experience. Best regards, -Guest experience team-
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M***d
Staycation
9.1
/10
Reviewed 23 week(s) ago
Friendly staff, strategic location, clean, cool rooms, only the room is not soundproof, you can hear the sound from next door
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Accommodation's Reply
25 Nov 2024
Warm greetings from Panahouse Surabaya. Thank you very much for your review, We are happy to hear that you are satisfied with the friendliness of our staff, the strategic location, and the cleanliness and comfort of the cool rooms. We apologize if you experienced any inconvenience during your stay at Panahouse Surabaya. Your input is very valuable to us, and we will use it as material to improve the quality. We look forward to welcoming you back to Panahouse Surabaya. Thank you for choosing us as your place to stay. Warm regards.-Guest experience team-
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O***y
10.0
/10
Reviewed 23 week(s) ago
all staff are friendly and very informative and prices are affordable
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1 people find it helpful
Accommodation's Reply
25 Nov 2024
Warm greetings from Panahouse Surabaya. Thank you very much for your positive review. We are very happy to hear that the friendliness and informative service from our staff gave a good impression during your stay. We are also happy to know that you are satisfied with the price we offer. We hope to welcome you back on the next occasion and provide a more enjoyable experience. Thank you for choosing Panahouse as a place to stay. Warm regards. -Guest experience team-
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R***a
Leisure
9.0
/10
Reviewed 26 week(s) ago
So far so good, according to the price. Only there is no elevator and no staff ready to help carry luggage, sounds from outside the room can also be heard.
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Accommodation's Reply
19 Nov 2024
Warm greetings from panahouse surabaya. Thank you for choosing panahouse as a place to stay, we are very happy to be able to serve you sincerely, and we apologize if there are any facilities or services that are less pleasing to your heart, criticism and input from you are very much needed to make us always improve the quality of our services, hopefully on your next visit you can feel even better service. Warm greetings.-Guest experience team-
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E***a
10.0
/10
Reviewed 27 week(s) ago
Hotel staff is friendly and the atmosphere is comfortable
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1 people find it helpful
Accommodation's Reply
19 Nov 2024
Warm greetings from Panahouse, we are very happy to welcome and serve you, we always try to ensure that our guests feel comfortable while staying at Panahouse Surabaya, we look forward to your next visit. Warm greetings. -Guest experience team-
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sf
sandtya f. w. p.
10.0
/10
Reviewed 27 week(s) ago
Friendly staff, comfortable rooms, delicious breakfast.
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1 people find it helpful
Accommodation's Reply
19 Nov 2024
Oh hello. Warm greetings from Panahouse Surabaya, thank you, Sis Sandtya, for choosing Panahouse as a place to stay, and we really appreciate the positive review, we look forward to your next visit. Warm greetings. -Guest experience team-
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Ferry B.
Leisure
8.5
/10
Reviewed 33 week(s) ago
The lowest type of room doesn't have a glass, so it's a hassle for us to buy bottled mineral water 1.5 floors up, and the AC directly faces the bed.
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6 people find it helpful
NP
Ny Pertiwi A. K.
Transit
9.7
/10
Reviewed 37 week(s) ago
Happy to bring grandchildren and children.
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2 people find it helpful
Accommodation's Reply
20 Aug 2024
Warm Greetings from Panahouse Surabaya. Dear Ibu Pertiwi. Thank you for taking the time to review and share your experience staying with Panahouse Surabaya. Ibu Pertiwi's review is very valuable for us to use as a reference so that we can always improve the quality of service and provide a memorable stay experience. We are looking forward to welcoming Ibu Pertiwi back to Panahouse Surabaya. Warm Greetings. Panahouse Surabaya.
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R***a
10.0
/10
Reviewed 39 week(s) ago
Thank you very much Panahouse. This is the umpteenth time staying here and the service remains consistent, the friendliness of the staff, the cleanliness of the area and the atmosphere make me want to come here again. Next I will come here again. Special thanks to Sis Widi who was very helpful.
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3 people find it helpful
Accommodation's Reply
21 Aug 2024
Thank you for taking the time to give us a review. Warm greetings from Panahouse Surabaya. Dear Sir/Madam. Thank you for choosing Panahouse Surabaya as your accommodation. We are very happy if you feel comfortable while staying at Panahouse Surabaya. We will always maintain the quality of service and provide a memorable stay experience for you. We look forward to your next visit. Warm greetings. Panahouse Surabaya.
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Number of reviews per page
20
40
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