Portola Arabia Hotel

Hotels

8.0

/10

Very Good

1,023 reviews

What Guests Say About Their Stay

Distance To City Center (15)
Accessibility (13)
Staff Friendliness (10)
Surroundings (9)
Hendry W.
9.7
/ 10
This accommodation is an perfect place to stay if you visit banda aceh, the location is very close to all the tourist location in banda aceh. With very helpful and friendly staff
IRWAN BIN KAYUBI
9.7
/ 10
Great. Clean and comfortable
In the Area
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Jl. Khairil Anwar No. 55, Peunayong, Kuta Alam, Banda Aceh, Aceh, Indonesia, 22145

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Portola Arabia Hotel is a good choice when you are visiting Kuta Alam. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Portola Arabia Hotel

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Jl. Khairil Anwar No. 55, Peunayong, Kuta Alam, Banda Aceh, Aceh, Indonesia, 22145
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Discover More About Portola Arabia Hotel

Location


Staying at Portola Arabia Hotel is a good choice when you are visiting Kuta Alam.

About Portola Arabia Hotel

Portola Arabia Hotel is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Portola Arabia Hotel is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Portola Arabia Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Portola Arabia Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Portola Arabia Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Portola Arabia Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Portola Arabia Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Portola Arabia Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Portola Arabia Hotel is the right place to stay.

All facilities in Portola Arabia Hotel

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Others

Hotel Services

  • Welcoming drinks
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage

Public Facilities

  • Coffee shop
  • Early check-in
  • Elevator
  • Late check-out
  • Restaurant
  • Breakfast restaurant
  • WiFi in public area

Food and Drinks

  • A la carte breakfast
  • Restaurant with AC
  • Breakfast
  • Buffet breakfast

In-room Facilities

  • Cable TV
  • Desk
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Shops
  • Supermarket

General

  • AC
  • Non-smoking room
  • Smoking area

Accessibilty

  • Disabled access friendly
  • Accessible parking
  • Roll-in shower

Shuttle Service

  • Airport transfer (surcharge)
  • Cruise shuttle (surcharge)

Connectivity

  • Free WiFi

Business Facilities

  • Conference room

Accommodation Policy & General Information in Portola Arabia Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Portola Arabia Hotel
56
Number of floors in Portola Arabia Hotel
4
Another facilities in Portola Arabia Hotel
Welcoming drinks, Early Check-in, Front desk, 24-hour Receptionist, 24-hour security

Frequently asked question in Portola Arabia Hotel

What are available facilities at Portola Arabia Hotel?
There are top facilites at Portola Arabia Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Portola Arabia Hotel?
The standard check-in time at Portola Arabia Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Portola Arabia Hotel provide breakfast?
Yes, Portola Arabia Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Portola Arabia Hotel

8.0
Very Good

From 1,023 reviews

Provided by travelers on
Cleanliness

8.0

Room Comfort

7.9

Meal

7.9

Location

8.5

Service and Facilites

8.1

People often mention about Portola Arabia Hotel
All
Distance to City Center (17)
Accessibility (15)
Taste (13)
Ambiance (11)
Bedroom (11)
Bathroom (11)
Surroundings (10)
Staff Friendliness (10)
Variety (10)
Hotel Area (7)
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Traveler Reviews Portola Arabia Hotel

Number of reviews per page
20
40

Customer reviews

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Setiadi
icon-Leisure
Leisure
icon-origin-TRAVELOKA

6.9

/10

Reviewed 2 week(s) ago

Check in must be at 14:00 while we arrived at 13:00 so we had to wait in the lobby. The female receptionist was not very friendly.
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DR H W.
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Leisure
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8.5

/10

Reviewed 3 week(s) ago

Need repairs on the door of the room and bathroom, the lining is coming off. On the table and some parts are also the same. The AC needs to be serviced. Overall the service is good. Sahur food is delivered to the room, not bad for that price.
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Y***a
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10.0

/10

Reviewed 5 week(s) ago

Hotel near city center. Close to culinary
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HARIS T.
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Business
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10.0

/10

Reviewed 6 week(s) ago

strategic & comfortable, close to the city center and culinary nearby
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C***A
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Business
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10.0

/10

Reviewed 6 week(s) ago

Every time I go to Banda Aceh, I always stay at this hotel, it's my regular hotel.
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Siti D. M. S.
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Business
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10.0

/10

Reviewed 7 week(s) ago

The location is close to souvenir shops and many places to eat. The hotel facilities are good and the staff is friendly.
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1 people find it helpful

Dikki e.
icon-Leisure
Leisure
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5.4

/10

Reviewed 8 week(s) ago

Poorly maintained hotel room facilities, inadequate room equipment, unresponsive receptionist service.
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syaiful a.
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9.4

/10

Reviewed 9 week(s) ago

The tree is strong, nice to be there
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Siti D. M. S.
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Business
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9.1

/10

Reviewed 10 week(s) ago

Strategic location, good room and ok breakfast. Very affordable price suitable for work trip or holiday trip.
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1 people find it helpful

A***r
icon-Transit
Transit
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8.5

/10

Reviewed 10 week(s) ago

There is a relaxing area on the 4th floor, which means there is a cafe for drinking coffee while doing business👍
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eko b. s.
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10.0

/10

Reviewed 12 week(s) ago

location close to everywhere and easy access
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Accommodation's Reply
16 Jan 2025
Dear Mr. Eko, Warmest Greetings from Hotel Portola Arabia Banda Aceh. Thank you very much for taking your valuable time to write and share your recent experience and we are very happy that you enjoyed our services and facilities. We look forward to welcoming you back to Hotel Portola Arabia Banda Aceh in the future. Best Regards. Management
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N***a
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Leisure
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8.3

/10

Reviewed 13 week(s) ago

It's my first time staying here, it's okay, but unfortunately the lights in the bedroom are off, the bathroom door lock is broken, the bedroom door frame is peeling, the wardrobe door is also coming off, unfortunately it's a 3 star but the quality is still a bit lacking, next time hopefully it can be even better 😊😊
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1 people find it helpful

Accommodation's Reply
16 Jan 2025
Dear Valued Guest. Warmest Greetings from Hotel Portola Arabia Banda Aceh. Thank you very much for taking your valuable time to write and share your recent experience and we greatly appreciate your feedback for our future improvements. We look forward to welcoming you back to Hotel Portola Arabia Banda Aceh. Best Regards. Management
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h***t
icon-Business
Business
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8.5

/10

Reviewed 15 week(s) ago

The hotel's location is very strategic for various destinations. The room is quite spacious, although the bathroom is less than satisfactory.
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1 people find it helpful

Accommodation's Reply
16 Jan 2025
Dear Valued Guest. Warmest Greetings from Hotel Portola Arabia Banda Aceh. Thank you very much for taking your valuable time to write and share your recent experience and we greatly appreciate your feedback for our future improvements. We look forward to welcoming you back to Hotel Portola Arabia Banda Aceh. Best Regards. Management
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M***a
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Staycation
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8.8

/10

Reviewed 17 week(s) ago

Old building hotel but still well maintained. Very strategic location, city center, close to culinary places and souvenir centers/places. For breakfast is quite good for breakfast. Only in the room sometimes noisy sounds are heard and sorry the bathroom is a bit smelly and the hot water does not work. Suggestion for the towels to be replaced because they are thin and the color is no longer white. Thank you.
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J***y
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Business
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5.7

/10

Reviewed 18 week(s) ago

Not worth it for the price Atmosphere/Facilities: no heater, bathroom lights off Food: lacking flavor, requested omelettes at 8, they said they were out of stock Staff Assistance: helpless, security guards were not very friendly, no help with parking, just a show Price: too pricey, not worth the facilities Location: this is the only advantage, strategic location, easy access to everywhere But I'll never come back to this hotel.
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1 people find it helpful

J***i
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6.5

/10

Reviewed 20 week(s) ago

Please improve the room service, don't make guests wait for hours just to get a bath towel.
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A***d
icon-origin-TRAVELOKA

6.6

/10

Reviewed 21 week(s) ago

My little comment for this hotel is indeed this hotel looks classic from the front and attractive if you know when I arrived in Banda Aceh the receptionist was really rude, for the management please pay more attention to the staff. The room is clean but unfortunately there are stains on the blanket and there is lipstick that may have been used by the previous guest. Maybe for the area sector it is very close to culinary tourism and the room air conditioner is not cold enough even though the room air conditioner is big. For a rest for transit overall this can still be considered for a place to stay
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T***i
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8.8

/10

Reviewed 23 week(s) ago

The facilities are quite complete but the towels are not very good.
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R***a
icon-origin-TRAVELOKA

9.4

/10

Reviewed 25 week(s) ago

All facilities can be used well, so far it's okay, just maybe the nuance is a bit gloomy. Whether it's because the concept is like that or how I don't know. But it's worth it because it's close to everything, even culinary places.
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4 people find it helpful

R***a
icon-origin-TRAVELOKA

8.8

/10

Reviewed 25 week(s) ago

All facilities can be used well, so far it's okay, just maybe the nuance is a bit gloomy. Whether it's because the concept is like that or how I don't know. But it's worth it because it's close to everything, even culinary places.
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Number of reviews per page
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Disclaimer

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