RedLiving Apartemen Mekarwangi Square - M Express

This is my honest review. 1. Confused, as there is no cs desk like in other hotels. Ask the security, & he will call for "petugas hotel" & wait for about 20 minutes. 2. They ask idr100k for deposit, & my id is taken for holding. 3. Other hotels include free parking. But not here. The parking is different division, so I have to walk about 800meters to the parking exit gate, to ask, how much is the parking before check out. 4. Cause I enter parking with emoney card, I have to exit again, and pay about an hour parking, then come again to enter the gate, this time I have to ask for manual parking coupon. Wasting time. 5. Then after check out, ask for flat parking, which is IDR 40.000 for one day. You have to pay this parking. 6. Although I have info the cs using number he gave me, that at 8:30 am, will check out. When I go down to lobby 8:25, I have to wait for about 10 minutes for the management to check the apartment. Before finally can check out with id and deposit returned to me. 7. The hotel apartment it self, has unpleasant odor at first, but when I turn on the exhaust in the toilet, after about 2 hours, the odor literally lightened as long as you close the toilet door. 8. The view from the window is magnificent for ones who like natural view. 9. This is 2 bed room apartment. 1 master br has queen size bed, while the other room has single size bed. So 3 person can fit. This is what we need as we and my daughter has important meetings we need to attend the next day. 10. They have 2 door wardrobe in master br, & a standing rack for other br. 11. The balcony door cannot be opened, I think for safety. But if it can be opened, there will be extra for guess to see the magnificent view without shadow from the windows. 12. Internet low signal when in room. 13. No amenity. Only liquid soap in dispenser but looked like never changed. So we don't use it. 2 bottle 600ml water provided. 14. Not the best but still good hotel, so sure we will come again in future.

The staff is very friendly and helpful. I want to come here again on my next holiday. The rooms are clean and spacious. There are 2 rooms. Unfortunately, the balcony cannot be opened because smoking is not allowed in the room. If it could be opened, I would like to see the night view from the balcony. Overall, it's okay.

Easy to reach location. Clean place. There are 2 rooms

It's good but the key to the balcony is not good, the overall is good for that price

OK, good, fast service, top quality.

The balcony was locked, there were no cutlery, no refrigerator, only 2 bottles of drinking water.

No towel, can't access the balcony, no amenities,

The rooms are clean, the service is really good. The only downside is 1. There are no towels in the room, you have to ask for them several times before they are delivered.

Sorry in advance, I have no bad intentions in this review, I'm just being honest as a guest. When I entered the room unit, there was an unpleasant odor, from the bathroom to the sink (and this smell lingered until I checked out). WIFI network is very weak. Only given 2 small hand towels (not towels for bathing), the mattress is also not comfortable enough, but can still be used to sleep, cutlery (spoon, fork) is not provided. The elevator schedule is also confusing, when I want to go down to the lower floor at 6 in the morning, the elevator from again doesn't want to go up at all (I'm on the 20th floor) and I have to go down via another tower elevator (turn around). I'm not saying the rental prices here are cheap, but at least they meet good minimum standards as a hospitality service provider. Thank you 🙏.