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Somerset Grand Citra
Apartments
8.4
/10
Very Good
1,911 reviews
What Guests Say About Their Stay
Room Space (23)
Accessibility (22)
Staff Friendliness (21)
Bedroom (21)
Victor C. T.
9.7
/ 10
The room is clean and spacious. The staff are very supporting and humble. I had a problem with my booking earlier on but with the help from Traveloka + the front officers, Mr. Aldo & Me. Gerry that problem is solved satisfactory. My 3 days stays at this place is really enjoyable. Highly recommended!
Prafita F.
9.4
/ 10
staycation with my friends! the room is very large with 3 bedrooms with full of city view!!, there’s a minimalist kitchen set and washing machine, all facilities work so well. I am having fun in this apartment!!!
Rizky A. P.
9.7
/ 10
Somerset grand citra will always be my choice if I want to have a staycation along with my lovely dog. This hotel is a true definition of pet-friendly hotel. I love how all staff (security, front office/receptionist) treat my dog. Special appreciation for the receptionist (i forgot to ask her name) in check in/out counter. She’s the most friendly, helpful staff among others. And the most thing I appreciate from her is, she’s even remember that me and my dog have ever stayed there previously. That’s a touching point in customer pov. I stayed in 1 bedroom executive, a newly renovated room type. Room is huge with complete facilities and amenities. The hospitality, comfortable and good experience I have during my stay, trigger me to extend the stay for another 1 night. Sure I will definitely recommend this hotel to all pet owners out there who wants to have a beautiful stay experience along with their pets. And somerset grand citra will always be in my first list of pet-friendly hotel in jakarta. Can’t wait to be back there!
Scott A. F.
9.1
/ 10
The suite was spacious, clean and comfortable. The staff was helpful. The price was good considering all the commodities provided. Would stay there again for vacationing. This time was just an overnight between flights.
Dian A. M.
8.5
/ 10
I have nothing to complain because I love the room. The staffs are helpful. They can provide everything that I need. They are nice and polite. The room is very big. It has a bathtub and I find everything I need there. There are a washing machine and an iron. And they have good kitchen. The swimming pool is suitable for my kids. And the securities are helpful. The only thing I hate is the corridor is a little bit dark but its still okay for me. I love being there. Thanks.
In the Area
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Jalan Prof Dr Satrio Kav.1, Kuningan, Setiabudi, Jakarta, Indonesia, 12940
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Somerset Grand Citra
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Jalan Prof Dr Satrio Kav.1, Kuningan, Setiabudi, Jakarta, Indonesia, 12940
Discover More About Somerset Grand Citra
note: apartment was previously named Somerset Grand Citra Jakarta
Location
Staying at Somerset Grand Citra is a good choice when you are visiting Kuningan.
About Somerset Grand Citra
From business event to corporate gathering, Somerset Grand Citra provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Somerset Grand Citra, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Somerset Grand Citra is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Not all apartment allow guests with pets, but Somerset Grand Citra welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The apartment’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Somerset Grand Citra exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Somerset Grand Citra is a apartment with great comfort and excellent service according to most apartment's guests.
Get precious and unforgettable moment during your stay at Somerset Grand Citra.
All facilities in Somerset Grand Citra
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Food and Drinks
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Bar
- Breakfast
- Breakfast and dinner
- Buffet breakfast
- Cafe
- Hot breakfast
- Poolside bar
- Bar
- Vegetarian meal
In-room Facilities
- Bathrobe
- Bathtub
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Kitchenette
- Microwave
- Refrigerator
- Shower
- TV
Hotel Services
- Express check-in
- Express check-out
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Limited hours room service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
- Newspaper
- Porter
General
- AC
- Family room
- Heater
- Non-smoking room
- Swimming pool
- Recreation room
- Smoking area
- Terrace
Sports and Recreations
- Badminton
- Basketball
- Billiard
- Fitness center
- Game room
- Outdoor tennis court
- Table tennis
- Tennis
Nearby Facilities
- ATM/Banking
- Beauty salon
- Grocery
- Hair salon
- Laundry
- Shops
- Supermarket
Business Facilities
- Business center
- Business facilities
- Computer station
- Meeting facilities
- Photocopier
- Projector
Public Facilities
- Parking
- Elevator
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
Accessibilty
- Disabled access friendly
- Accessible bathroom
- Accessible parking
- In-room accessibility
- Wheelchair accessible
Kids and Pets
- Babysitting
- Large pets allowed
- Pets allowed
- Small pets allowed
Things to Do
- Fitness center
- Outdoor pool
- TV lounge
Transportation
- Area shuttle with surcharge
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Somerset Grand Citra
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Facility
Kid's Playground closed temporarily from 18-9-2024 to 20-10-2024.
General Check-in Instructions
Extra-person charges may apply and vary depending on hotel policy. Government-issued photo identification and a credit card are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Somerset Grand Citra | 164 |
Number of floors in Somerset Grand Citra | 23 |
Another facilities in Somerset Grand Citra | A la carte dinner, A la carte lunch, Restaurant with AC, Bar, Breakfast |
Frequently asked question in Somerset Grand Citra
What are available facilities at Somerset Grand Citra?
There are top facilites at Somerset Grand Citra such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Somerset Grand Citra?
The standard check-in time at Somerset Grand Citra is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Somerset Grand Citra provide breakfast?
Yes, Somerset Grand Citra provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Somerset Grand Citra
Traveloka (1,911)
8.4
Very Good
From 1,911 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.4
Meal
7.9
Location
8.8
Service and Facilites
8.3
People often mention about Somerset Grand Citra
All
Bedroom (19)
Accessibility (17)
Surroundings (16)
Staff Friendliness (16)
Room Space (16)
Bathroom (16)
Hotel Area (15)
Distance to City Center (14)
Family Friendly (13)
Ambiance (13)
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Traveler Reviews Somerset Grand Citra
Number of reviews per page
20
40
Customer reviews
EI
Evi I.
Leisure
9.7
/10
Reviewed 3 week(s) ago
very pleasant, and satisfied with the friendly and responsive front desk and staff service, a comfortable and recommended place for family stays..
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T***a
9.7
/10
Reviewed 8 week(s) ago
very nice to stay here
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Accommodation's Reply
27 Mar 2025
Thank you for your kind review! We’re delighted to hear that you had a pleasant stay with us. We look forward to welcoming you back in the future. See you again soon!
T***a
Staycation
10.0
/10
Reviewed 8 week(s) ago
very nice to stay here
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Accommodation's Reply
27 Mar 2025
Thank you for your kind review! We’re delighted to hear that you had a pleasant stay with us. We look forward to welcoming you back in the future. See you again soon!
F***h
Staycation
9.1
/10
Reviewed 11 week(s) ago
Super good! Great things ahead!
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Accommodation's Reply
12 Feb 2025
Dear Guest,
Thank you for your kind words! We’re thrilled to hear that you had a great experience with us. Your support means a lot, and we look forward to welcoming you back for even more amazing stays in the future!
Best regards,
Dodi
Guest Service Manager
RP
Ryan P.
Staycation
9.1
/10
Reviewed 13 week(s) ago
First time trying staycation here. The staff is very friendly, especially the frontdesk mas eka is very helpful. Will definitely come here again next time
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Accommodation's Reply
01 Feb 2025
Dear Mr. Ryan,
Thank you for choosing our hotel for your first staycation! We’re delighted to hear that you had a great experience and that our staff, especially Eka at the Front Desk, was helpful. We will be sure to share your kind words with him.
We look forward to welcoming you back for another enjoyable stay. See you again next time! 😊
Best regards,
Dodi
Guest Service Manager
B***a
Staycation
9.4
/10
Reviewed 16 week(s) ago
was here for family staycation, happened to have other family visited the apartment since they were near by.
Initially booked the 2 br unit, but decided to stay to a bigger unit. New unit was so convenient to accomadate our family. Thanks Sommerset Grand Citra will definitely come back here...
3 people find it helpful
Accommodation's Reply
10 Jan 2025
Dear Sir/Madam,
Thank you for choosing Somerset Grand Citra Jakarta for your family staycation and for taking the time to share your experience on Traveloka!
We're delighted to know that the upgrade to a larger unit made your stay even more comfortable and convenient for your family gathering. Providing a home-away-from-home experience is always our goal, and it brings us great joy to hear that we were able to meet your expectations.
Your kind words motivate us to continue delivering exceptional service. We can’t wait to welcome you and your family back for another memorable stay!
Warm regards,
Dodi
Guest Service Manager
r***h
Medical
9.0
/10
Reviewed 17 week(s) ago
Comfortable and memorable stay at Somerset Hotel, but the food, especially the rice, is very hard and cannot be eaten by children, so please improve the quality of the food.
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1 people find it helpful
Accommodation's Reply
31 Dec 2024
Dear Sir/Madam,
Thank you for taking the time to share your experience with us. We are delighted to hear that you found your stay at Somerset comfortable and memorable.
However, we sincerely apologize for the inconvenience you faced regarding the food, especially the rice's quality. Please rest assured that your feedback has been shared with our culinary team, and we are taking immediate steps to improve the quality to better cater to all our guests, including children.
We truly value your input, as it helps us enhance our services. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.
Warm regards,
Dodi
Guest Service Manager
B***k
Staycation
9.4
/10
Reviewed 18 week(s) ago
Large room, and a quiet place with balcony. Location wise, near with a shopping mall, and many options for food and entertainment. Highly recommended.
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Accommodation's Reply
31 Dec 2024
Dear Sir/Madam,
Thank you for taking the time to share your experience with us! We are delighted to hear that you enjoyed your stay, especially the spacious room, peaceful atmosphere, and the balcony.
Our location is indeed a favorite among our guests, being so close to the shopping mall and a variety of dining and entertainment options. We're thrilled to know it added to your overall satisfaction.
Your recommendation means the world to us, and we look forward to welcoming you back for another memorable stay in the future!
Warm regards,
Dodi
Guest Service Manager
Dinda M.
Business
9.7
/10
Reviewed 20 week(s) ago
The staff is very humble, very helpful. The room is clean and comfortable.
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Accommodation's Reply
08 Dec 2024
Dear Ms. Dinda,
Thank you so much for your fantastic review and for giving us such a high score! 🌟
We are thrilled to hear that our staff’s friendliness and helpfulness made your stay enjoyable. Your kind words are a great motivation for our team. We're also delighted that you found our rooms clean and comfortable, as guest satisfaction is always our top priority.
We look forward to welcoming you back for another wonderful stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know.
Warm regards,
Dodi
Guest Service Manager
Sim M. B.
Business
9.4
/10
Reviewed 21 week(s) ago
Very spacious apartment and enjoy my stay at the somerset
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Accommodation's Reply
03 Dec 2024
Dear Mr. Sim,
Thank you for taking the time to share your kind review and for giving us such a wonderful score! 🌟 We're delighted to hear that you found our apartment spacious and appreciated the convenience of our services. It's always our pleasure to have you stay with us, and we’re thrilled that you continue to enjoy your visits.
We look forward to welcoming you back for another fantastic stay soon! If there’s anything we can do to make your next experience even better, please don’t hesitate to let us know.
Warm regards,
Dodi
Guest Service Manager
Sim M. B.
Business
9.4
/10
Reviewed 21 week(s) ago
Always enjoy my stay at somerset, room is spacious and very close to malls
1 people find it helpful
Accommodation's Reply
30 Nov 2024
Dear Mr. Sim,
Thank you for sharing your wonderful review! We’re thrilled to hear that you always enjoy your stays with us.
Our spacious rooms and convenient location near the malls are indeed designed to make your stay as comfortable and enjoyable as possible. Knowing that you appreciate these aspects truly motivates us to continue delivering exceptional experiences.
We can’t wait to welcome you back to Somerset soon. If there’s anything we can do to make your next stay even more memorable, please don’t hesitate to let us know.
Warm regards,
Dodi
Guest Service Manager
Sim M. B.
Business
9.4
/10
Reviewed 21 week(s) ago
Always enjoy my stay at somerset
Find this review helpful?
Accommodation's Reply
30 Nov 2024
Dear Mr. Sim,
Thank you for sharing your wonderful review! We’re thrilled to hear that you always enjoy your stays with us.
We can’t wait to welcome you back to Somerset soon. If there’s anything we can do to make your next stay even more memorable, please don’t hesitate to let us know.
Warm regards,
Dodi
Guest Service Manager
Sim M. B.
Business
9.4
/10
Reviewed 21 week(s) ago
Very spacious apartment and close to shopping malls, always enjoy my stay
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Accommodation's Reply
02 Dec 2024
Dear Mr. Sim,
Thank you for taking the time to share your kind review and for giving us such a wonderful score! 🌟 We're delighted to hear that you found our apartment spacious and appreciated the convenience of our location near shopping malls. It's always our pleasure to have you stay with us, and we’re thrilled that you continue to enjoy your visits.
We look forward to welcoming you back for another fantastic stay soon! If there’s anything we can do to make your next experience even better, please don’t hesitate to let us know.
Warm regards,
Dodi
Guest Service Manager
NR
Nadia R. S.
9.4
/10
Reviewed 23 week(s) ago
Cozy, comfortable and very strategic location
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Accommodation's Reply
19 Nov 2024
Dear Nadia,
Thank you so much for your fantastic rating and for taking the time to share your kind words about your stay with us. We are delighted to hear that you found our hotel cozy, comfortable, and strategically located.
Your satisfaction is our top priority, and knowing that we could contribute to a positive experience during your stay truly means a lot to us.
We hope to welcome you back again soon for another enjoyable visit. If there's anything we can do to make your next stay even more memorable, please don't hesitate to let us know.
Warm regards,
Dodi
Guest Service Manager
j***o
8.5
/10
Reviewed 23 week(s) ago
Old building but still good to stay
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Accommodation's Reply
19 Nov 2024
Dear j***o,
Thank you for taking the time to share your feedback and for giving us a score! We’re delighted to hear that you enjoyed your stay with us.
We truly appreciate your kind words about our property. While our building may have an older charm, we continuously strive to maintain its quality and comfort to ensure a pleasant experience for our guests.
Your feedback motivates us to keep improving, and we hope to welcome you back soon for an even better experience. Please don’t hesitate to reach out if there’s anything we can do to make your next stay even more enjoyable!
Warm regards,
Dodi
Guest Service Manager
Sim M. B.
Business
9.4
/10
Reviewed 25 week(s) ago
Overall I am happy with my stay, this will be my regular place from now on.
Find this review helpful?
Accommodation's Reply
03 Nov 2024
Dear Sim M.B,
Thank you so much for your kind review and for giving us such a great rating! We're thrilled to hear that you enjoyed your stay and that our hotel has become your regular choice. It’s our goal to make every stay memorable, and we’re delighted we could meet your expectations.
We look forward to welcoming you back soon and continuing to provide a comfortable and enjoyable experience. Safe travels, and see you on your next visit!
Warm regards,
Dodi
Guest Service Manager
Sim M. B.
Business
9.4
/10
Reviewed 29 week(s) ago
My room was upgraded to 2 bedroom units, to my surprise it is very big. Although it's a bit outdated but the apartment is very clean. I truly enjoyed my stay as it is feel very homey not like the previous place that I have stayed which was very compact.
+3
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Accommodation's Reply
14 Oct 2024
Dear Sim M. B.,
Thank you so much for sharing your wonderful feedback with us! We are delighted to hear that you enjoyed the surprise upgrade to a two-bedroom unit and appreciated the spaciousness of the apartment. It’s fantastic to know that you felt at home and comfortable during your stay – that's exactly the experience we strive to provide!
We also appreciate your understanding regarding the apartment's slightly outdated aspects, and we’re happy to hear that cleanliness met your expectations. Your feedback is invaluable, and we’ll continue working to make improvements to ensure our guests have the best experience possible.
We hope to welcome you back again soon for another homey and enjoyable stay!
Warm regards,
Dodi
Guest Service Manager
E***i
Leisure
9.4
/10
Reviewed 29 week(s) ago
Keep the quality and rates up.
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Accommodation's Reply
10 Oct 2024
Thank you for your kind feedback and for rating!
We truly appreciate your support and are committed to maintaining the quality and value that you've enjoyed. Your satisfaction is our priority, and we will continue to provide the best service at competitive rates.
We look forward to welcoming you again soon!
Warm regards,
sh
sri h.
Staycation
9.4
/10
Reviewed 31 week(s) ago
FO staff is very helpful. Room is clean. Wifi is ok. AC is cold.
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Accommodation's Reply
25 Sep 2024
Dear Sri H,
Thank you very much for your positive review! We are delighted to hear that you were satisfied with our Front Office staff, room cleanliness, and facilities like WiFi and air conditioning. Your feedback means a lot to us, and we look forward to welcoming you again on your next visit. If there’s anything else we can improve, please don’t hesitate to let us know. Thank you for choosing us for your stay!
Warm regards,
Dodi
Guest Service Manager
N
Nazaruddin
6.9
/10
Reviewed 32 week(s) ago
Comfortable with but still can be improved.
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Accommodation's Reply
18 Sep 2024
Dear Mr. Nazaruddin,
Thank you for taking the time to share your feedback with us. We’re glad to hear that you found your stay comfortable. We appreciate your suggestion for improvement, and we’ll strive to enhance our services even further to ensure an even better experience for your next visit.
If you have any specific suggestions or areas where you think we can improve, we’d love to hear from you. Your input helps us grow and serve our guests better.
Warm regards,
Dodi
Guest Service Manager
Number of reviews per page
20
40
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