Surabaya River View Hotel

Hotels
9.0
/10

Exceptional

636 reviews
In the Area
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Jl. Genteng Kali 73-75, Genteng, Surabaya, Jawa Timur, Indonesia, 60275

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Surabaya River View Hotel is a good choice when you are visiting Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Jl. Genteng Kali 73-75, Genteng, Surabaya, Jawa Timur, Indonesia, 60275
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Location


Staying at Surabaya River View Hotel is a good choice when you are visiting Genteng.

About Surabaya River View Hotel

For you, travelers who wish to travel comfortably on a budget, Surabaya River View Hotel is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Surabaya River View Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Surabaya River View Hotel, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Surabaya River View Hotel.

If you plan to have a long-term stay, staying at Surabaya River View Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Surabaya River View Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Surabaya River View Hotel will surely spoil you for numerous shopping centers nearby.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Surabaya River View Hotel is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Surabaya River View Hotel.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Surabaya River View Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Surabaya River View Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Surabaya River View Hotel is the right place to stay.

All facilities in Surabaya River View Hotel

Others Surabaya River View Hotel
Others

Food and Drinks

  • Restaurant with AC
  • Breakfast
  • Buffet breakfast
  • Breakfast (surcharge)
  • Cafe
  • Poolside bar
  • Snacks

General

  • AC
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace

Public Facilities

  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • Restaurant
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Limited hours room service
  • Luggage storage
  • Wedding service

In-room Facilities

  • Desk
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Transportation

  • Limited parking
  • Secure parking
  • Valet parking

Business Facilities

  • Photocopier
  • PRINTER

Things to Do

  • Outdoor pool

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Surabaya River View Hotel

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Minimum Age Policy

Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Surabaya River View Hotel
63
Number of floors in Surabaya River View Hotel
11
Another facilities in Surabaya River View Hotel
Restaurant with AC, Breakfast, Buffet breakfast, Breakfast (surcharge), Cafe

Frequently asked question in Surabaya River View Hotel

What are available facilities at Surabaya River View Hotel?
There are top facilites at Surabaya River View Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Surabaya River View Hotel?
The standard check-in time at Surabaya River View Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Surabaya River View Hotel provide breakfast?
Yes, Surabaya River View Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Surabaya River View Hotel

9.0
Exceptional

From 636 reviews

Provided by travelers on
Cleanliness

9.1

Room Comfort

9.1

Meal

8.7

Location

9.1

Service and Facilites

9.0

People often mention about Surabaya River View Hotel
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Bedroom (63)
Distance to City Center (61)
Room Space (61)
Staff Friendliness (60)
Bathroom (53)
Hotel Area (50)
Family Friendly (48)
Ambiance (48)
Wifi (47)
Accessibility (44)
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Traveler Reviews Surabaya River View Hotel

Number of reviews per page
20
40
Customer reviews
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Winda S.
icon-Transit
Transit
icon-origin-TRAVELOKA

6.8

/10

Reviewed 1 day(s) ago

I was disappointed with the long check-in process, secondly after checking in we were asked to go to the front lobby because the room was wrong, after that we were moved to a room on the 9th floor, the room was not ready yet, finally I was tired from the long journey, I asked for a refund for the funds, the lobby CS information was an error from Traveloka because the booking ID was the same, as an apology we were given a larger family room, hopefully in the future we can work better with Traveloka
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+4

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Agung A.
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Leisure
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10.0

/10

Reviewed 2 day(s) ago

strategic location in the city center
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P***I
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 day(s) ago

The hotel is located in the center of Surabaya, close to Jalan. Tunjungan, Pasar Genteng, Ahmad Jais, Undaan. The cleanliness is also okay. Recommended place to stay in Surabaya.
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Devita A. S.
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Staycation
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9.4

/10

Reviewed 5 day(s) ago

The staff is always friendly and helpful, the rooms are clean and the hotel facilities are very good, thank you.
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Rumah M.
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Business
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9.4

/10

Reviewed 1 week(s) ago

There is only 1 minus, if it can be called a minus, namely if you drive the car yourself and your skill level is not yet equal to the Paris Dakar driver, I suggest you do not try to park in front of the lobby because the level of difficulty is high, especially for front wheel drive cars, in front of the lobby, you enter straight into a sharp bend and a high incline with a narrow space, so my suggestion is to just go straight into the basement parking lot because it is easier
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1 people find it helpful

mr wahyudi
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Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 1 week(s) ago

Clean, comfortable hotel with very close access to any location
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A***n
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Staycation
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10.0

/10

Reviewed 1 week(s) ago

Very comfortable and clean, I really like it.
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A***n
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Staycation
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9.7

/10

Reviewed 1 week(s) ago

very nice, comfortable, very clean
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D***h
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Staycation
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10.0

/10

Reviewed 1 week(s) ago

The hotel staff is friendly, there is a lift for the disabled because I brought my parents who are not strong enough to walk up the stairs, very helpful and they also lent me a wheelchair, for a relatively cheap price with a location near the city center and easy to get to everywhere, I recommend this hotel, if I need to go to Surabaya again, I can stay at this hotel again.
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A***e
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9.1

/10

Reviewed 2 week(s) ago

It was fun. The hotel is cool. Thanks 🙏
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S***i
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8.2

/10

Reviewed 2 week(s) ago

Friendly staff, clean rooms, delicious food.
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Victor P. W.
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Leisure
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9.7

/10

Reviewed 3 week(s) ago

The location is close to JL. Tunjungan, walking distance is only about 10 minutes. Parking is limited if you bring a car, but the security will greet you warmly and offer to park your car at no additional cost (free valet parking). Breakfast is okay with the price offered, it tastes good. Just need to improve the breakfast variety, you can add egg corner, local food, or market snacks. Depends on the food cost whether it is acceptable or not. The receptionists are friendly and ready to help, especially the female receptionist who helped me with the check-in process (unfortunately I don't know her name). Overall everything is good. Thank you.
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T***i
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8.5

/10

Reviewed 3 week(s) ago

nice, comfortable, clean, but it's a shame the breakfast lacks variety.
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Irul I.
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Staycation
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10.0

/10

Reviewed 3 week(s) ago

favorite hotel for family staycation, good service, friendly staff, clean, city center. 👍
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2 people find it helpful

Carolin
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Leisure
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10.0

/10

Reviewed 3 week(s) ago

Clean, comfortable hotel. Overall good 👍
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2 people find it helpful

F***z
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Leisure
icon-origin-TRAVELOKA

8.9

/10

Reviewed 3 week(s) ago

The prayer room is very comfortable, the view on the rooftop is very good, the cleanliness of the rooms and the hotel area is very impressive, that's the plus point, what needs to be fixed is the friendliness of the hotel area employees is very lacking, especially the restaurant section during breakfast there is no friendliness at all. the breakfast menu is less varied for a 3-star hotel even though the taste is still okay, parking is very limited, the outside of the room window glass is blurry, so if used for photos it is not very clean. hopefully the employees are friendlier so it is more comfortable to stay there again. Thank you hotel river view. always be successful in the future
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1 people find it helpful

stella c.
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8.8

/10

Reviewed 4 week(s) ago

the pool view is great ... the room is not soundproof and the TV channels are not smart TV ... there is no refrigerator ... maybe in other types there are .. take the superior king room, the room is quite big .... the breakfast has many choices, the menu is complete and the taste is just right ... for the rooftop cafe, the night view is great, the view of the lights
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+2

1 people find it helpful

M***a
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Staycation
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9.7

/10

Reviewed 5 week(s) ago

Everything is really good, starting from the staff, the lobby is all good. Yesterday I took a superior King room. The room is quite big but there are 2 really big foundation pillars in the room so it looks a bit stuffy.. Security is responsive. It's just that the road in front of the lobby is really curved up, the car tires even skid huhuhu, but everything is really good.. Fun 👍🏻
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1 people find it helpful

Y***y
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Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 5 week(s) ago

The food is delicious, but if I may give some advice, it would be better if the food is suitable for the tongue of Indonesians or Indonesians. At that time, Indian food was not suitable for breakfast if I'm not mistaken.
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1 people find it helpful

A***a
icon-origin-TRAVELOKA

7.1

/10

Reviewed 7 week(s) ago

1. One of the parking attendants is not friendly with the guests. He is a thin, dark, sweet person. 2. ⁠Please service the air conditioner in the room, because the temperature room is not what I want.

1 people find it helpful

Number of reviews per page
20
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.