Swasana Hotel Medan

Hotels
Preferred Partner
8.5
/10

Very Good

367 reviews
In the Area
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Jl. Merbau No. 38, Sekip, Medan Petisah, Medan Petisah, Medan, Sumatra Utara, Indonesia, 20112

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Swasana Hotel Medan is located in area / city Medan Petisah. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Jl. Merbau No. 38, Sekip, Medan Petisah, Medan Petisah, Medan, Sumatra Utara, Indonesia, 20112
Lobby Swasana Hotel Medan
Lobby 2 Swasana Hotel Medan

Discover More About Swasana Hotel Medan

Location


Swasana Hotel Medan is located in area / city Medan Petisah.

About Swasana Hotel Medan

Swasana Hotel Medan is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

Swasana Hotel Medan is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Swasana Hotel Medan is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Swasana Hotel Medan provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Swasana Hotel Medan is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Swasana Hotel Medan, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Swasana Hotel Medan is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Are you a shopaholic? Staying at Swasana Hotel Medan will surely spoil you for numerous shopping centers nearby.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Swasana Hotel Medan is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Swasana Hotel Medan.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Swasana Hotel Medan is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Swasana Hotel Medan is the right place to stay.

All facilities in Swasana Hotel Medan

Functional Hall Swasana Hotel Medan
Functional Hall
Lobby Swasana Hotel Medan
Lobby
Exterior Swasana Hotel Medan
Exterior
Bedroom Swasana Hotel Medan
Bedroom
In-room Bathroom Swasana Hotel Medan
In-room Bathroom

General

  • Family room
  • Smoking area
  • AC
  • Non-smoking room
  • Terrace
  • Fireplace in lobby
  • Banquet
  • Heater
  • Rooftop terrace

Hotel Services

  • Front desk
  • Laundry service
  • 24-hour Receptionist
  • Luggage storage
  • Early Check-in
  • Late Check-out
  • 24-hour security
  • Bellhop

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • In-room accessibility
  • Roll-in shower
  • Disabled access friendly

Public Facilities

  • WiFi in public area
  • Elevator
  • Breakfast restaurant
  • Late check-out
  • Early check-in

Business Facilities

  • Business center
  • Meeting facilities
  • Conference room
  • Projector
  • PRINTER

In-room Facilities

  • Desk
  • TV
  • Shower
  • Cable TV

Transportation

  • Secure parking

Things to Do

  • Garden

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Swasana Hotel Medan

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Swasana Hotel Medan
62
Number of floors in Swasana Hotel Medan
7
Another facilities in Swasana Hotel Medan
Family room, Smoking area, Non-smoking room, Terrace, Fireplace in lobby

Frequently asked question in Swasana Hotel Medan

What are available facilities at Swasana Hotel Medan?
There are top facilites at Swasana Hotel Medan such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Swasana Hotel Medan?
The standard check-in time at Swasana Hotel Medan is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Swasana Hotel Medan provide breakfast?
Yes, Swasana Hotel Medan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Swasana Hotel Medan

8.5
Very Good

From 367 reviews

Provided by travelers on
Cleanliness

8.5

Room Comfort

8.3

Meal

8.1

Location

8.5

Service and Facilites

8.3

People often mention about Swasana Hotel Medan
All
Distance to City Center (8)
Bathroom (7)
Staff Friendliness (6)
Room Space (6)
Check-in/out Time (5)
Ambiance (5)
Hotel Area (5)
Accessibility (4)
Taste (4)
Variety (4)
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Traveler Reviews Swasana Hotel Medan

Number of reviews per page
20
40
Customer reviews
V***n
icon-origin-TRAVELOKA

8.4

/10

Reviewed 10 week(s) ago

The condition of the bathroom is not so clean
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1 people find it helpful

N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 10 week(s) ago

Friendly staff, clean bedroom and bathroom, the only minus is the mattress which makes a noise when you move a little. But overall it's ok
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1 people find it helpful

A***i
icon-Business
Business
icon-origin-TRAVELOKA

8.8

/10

Reviewed 12 week(s) ago

hanging out on the rooftop at night is so much fun
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1 people find it helpful

s***o
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Leisure
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7.9

/10

Reviewed 12 week(s) ago

The receptionist staff was not very friendly, the bathroom water could leak out onto the floor, the sheets were dirty.
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A***I
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7.2

/10

Reviewed 14 week(s) ago

The lobby smells and the parking lot is narrow, the food is not very varied, but the room is comfortable, the air conditioning is good, my child likes the TV
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Uwan S.
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8.5

/10

Reviewed 18 week(s) ago

The location is strategic, comfortable, the food is delicious
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1 people find it helpful

A***i
icon-Business
Business
icon-origin-TRAVELOKA

6.6

/10

Reviewed 22 week(s) ago

It's worth the price. The water in the bathroom smells of iron, not worth it.
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1 people find it helpful

D***n
icon-origin-TRAVELOKA

8.1

/10

Reviewed 23 week(s) ago

Not very happy with the hotel room and service,
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A***i
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Business
icon-origin-TRAVELOKA

8.4

/10

Reviewed 35 week(s) ago

Strategic location near the mall. The room size is very small. There is no water heater for tea or coffee. The bathroom water smells of iron.
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1 people find it helpful

Accommodation's Reply
23 Aug 2024
Dear Sir/Madam, Thank you for choosing Swasana Hotel Medan as your accommodation choice while in Medan. We apologize if there are some things that are still not good in the facilities we provide, especially in terms of poor water. We will follow up on this and make this an encouragement to improve our services and facilities in the future. We look forward to welcoming you back to Swasana Hotel Medan and ensure that you will get a better stay experience. Warm Regards, Management.
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B***n
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Transit
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10.0

/10

Reviewed 36 week(s) ago

The staff are all friendly... For comfort it's also cool.
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2 people find it helpful

Accommodation's Reply
23 Aug 2024
Dear Sir/Madam, Thank you for choosing Swasana Hotel Medan as your accommodation choice while in Medan. We are very happy that you had a good stay experience. We look forward to welcoming you back to Swasana Hotel Medan. Warm Regards, Swasana Hotel Medan.
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B***u
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5.0

/10

Reviewed 40 week(s) ago

Strange hotel, stingy breakfast. Smoking in the bathroom and next to windows can result in a fine. There are so many star hotels that I didn't stay overnight, I regretted checking in then. Repentance.
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3 people find it helpful

Accommodation's Reply
20 Jul 2024
Dear. Sir/Madam, Thank you for choosing Swasana Hotel Medan as your choice of accommodation while in the city of Medan. We apologize if there are some things that are still not good in the facilities we provide, especially breakfast which is not good. We will follow up on this and make this an incentive to improve our services and facilities in the future. We look forward to welcoming you back to Swasana Hotel Medan and ensuring you will have a better stay experience. Warm Regards, Management.
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D***a
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Leisure
icon-origin-TRAVELOKA

6.5

/10

Reviewed 42 week(s) ago

At 8 o'clock we wanted to have breakfast, everyone was finished waiting for 30 minutes, none of the staff were friendly, even the security guard.
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Accommodation's Reply
16 Jul 2024
Dear. Sir/Madam, Thank you for choosing Swasana Hotel Medan as your choice of accommodation while in the city of Medan. We apologize if there are some things that are still not good in the facilities we provide, especially breakfast which is not good. We will follow up on this and make this an incentive to improve our services and facilities in the future. We look forward to welcoming you back to Swasana Hotel Medan and ensuring you will have a better stay experience. Warm Regards, Management.
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Radja J.
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Business
icon-origin-TRAVELOKA

8.2

/10

Reviewed 48 week(s) ago

Fast chek in, good location and polite staff.

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Accommodation's Reply
20 May 2024
Dear Mr/Mrs Radja J, Thank you for choosing Swasana Hotel Medan as your choice of accommodation while in the city of Medan. We are very happy that you had a good stay. We look forward to welcoming you back to Swasana Hotel Medan. Warm Greetings, Swasana Hotel Medan.
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prilla a. t.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 48 week(s) ago

Very comfortable, friendly and clean.
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1 people find it helpful

Accommodation's Reply
20 May 2024
Dear Mr/Mrs Prilla, Thank you for choosing Swasana Hotel Medan as your choice of accommodation while in the city of Medan. We are very happy that you had a good stay. We look forward to welcoming you back to Swasana Hotel Medan. Warm Greetings, Swasana Hotel Medan.
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A***n
icon-Business
Business
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6.2

/10

Reviewed 49 week(s) ago

The sheets were not very clean, the breakfast menu was white rice, fried chicken, fried egg and crackers.
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1 people find it helpful

Accommodation's Reply
18 May 2024
Dear. Sir/Madam, Thank you for choosing Swasana Hotel Medan as your choice of accommodation while in the city of Medan. We apologize if there are some things that are still not good in the facilities we provide, especially the poor quality of the linen. We will follow up on this and make this an incentive to improve our services and facilities in the future. We look forward to welcoming you back to Swasana Hotel Medan and ensuring you will have a better stay experience. Warm Greetings, Room Division Manager.
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Okto T. Y.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 50 week(s) ago

Salah satu hotel dengan budget yg murah tetapi yg didapatkan sangat memuaskan

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Accommodation's Reply
15 May 2024
Dear Mr/Mrs Okto T. Y, Thank you for choosing Swasana Hotel Medan as your choice of accommodation while in the city of Medan. We are very happy that you had a good stay. We look forward to welcoming you back to Swasana Hotel Medan. Warm Regards, Operations Manager.
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Z***l
icon-Staycation
Staycation
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8.2

/10

Reviewed 50 week(s) ago

please do the maintenance of the air conditioning unit. 2 times changed rooms 2 times got aircond room not cold
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Accommodation's Reply
21 May 2024
Dear Sir/madam, Thank you for choosing Swasana Hotel Medan as your accommodation choice while in the city of Medan. We apologize if there are some things that are still not good in the facilities we provide. We will immediately follow up on this and use this as encouragement to improve our services in the future. We look forward to welcoming you back to Swasana Hotel Medan and ensuring you will have a better stay experience. Warm Regards, Operations Manager
Z***f
icon-origin-TRAVELOKA

8.5

/10

Reviewed 53 week(s) ago

Please I didn't get perfect parking.

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Accommodation's Reply
20 Apr 2024
Dear Sir/Madam, Thank you for choosing Swasana Hotel Medan as your choice of accommodation while in the city of Medan. We apologize if the facilities we provide are still not satisfactory. We will follow up on this and make this an incentive to improve our facilities in the future. We look forward to welcoming you back to Swasana Hotel Medan and ensuring you will have a better stay experience. Warm Greetings, Swasana Hotel Medan.
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M***k
icon-Business
Business
icon-origin-TRAVELOKA

6.4

/10

Reviewed 53 week(s) ago

Airnya kotor sampai kuning dan bercacing, dan banyak cacing darah yang keluar dari shower head. Padahal lokasi, staff, kamarnya oke banget udah stay 5-6x di hotel ini. Kecewa sama kebersihan airnya.

2 people find it helpful

Accommodation's Reply
10 May 2024
Dear Sir/Madam, Thank you for choosing Swasana Hotel Medan as your choice of accommodation while in the city of Medan. We apologize if there are some things that are still not good in the facilities we provide, especially the poor water quality. We will follow up on this and make this an incentive to improve our services and facilities in the future. We look forward to welcoming you back to Swasana Hotel Medan and ensuring you will have a better stay experience. Warm Greetings, Room Division Manager.
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I***i
icon-origin-TRAVELOKA

8.5

/10

Reviewed 53 week(s) ago

The staff is quite friendly, parking is difficult.
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2 people find it helpful

Accommodation's Reply
19 Apr 2024
Dear Sir/Madam, Thank you for choosing Swasana Hotel Medan as your choice of accommodation while in the city of Medan. We are very happy that you had a good stay. We look forward to welcoming you back to Swasana Hotel Medan. Warm Greetings, Swasana Hotel Medan.
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Number of reviews per page
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Lobby 4 Swasana Hotel Medan

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