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Swiss-Belhotel Serpong
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Swiss-Belhotel Serpong
Hotels
8.5
/10
Very Good
1,580 reviews
What Guests Say About Their Stay
Bedroom (38)
Accessibility (36)
Staff Friendliness (36)
Room Space (36)
Noor A. G.
10.0
/ 10
Cozy room, The soft mattress makes sleeping more comfortable, the breakfast has a lot of variety and I really like the pastry. The GM is a very humble person
rizki n. d. s.
9.1
/ 10
We stayed at the deluxe room and the room was great, all clean and tidy. And although we stayed during pandemic but the arrangement for breakfast is well thought.
Cipta W. H.
9.7
/ 10
I had a wonderful stay here, the room was really comfortable and the atmosphere was also relaxing, the staff are friendly and the location also really strategic just besides the toll road. easy access and easy to find food too.
Aprilyani
9.1
/ 10
It’s good stay. The room is clean, neat and comfy. There’s also good massage service at the room. Nice place to stay...
In the Area
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Jl. Lingkar Timur BSD No 9, Rawa Mekar Jaya Serpong, Tangerang Selatan, 15310, Serpong, Tangerang Selatan, Banten, Indonesia, 15310
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Swiss-Belhotel Serpong
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What's around Swiss-Belhotel Serpong
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Jl. Lingkar Timur BSD No 9, Rawa Mekar Jaya Serpong, Tangerang Selatan, 15310, Serpong, Tangerang Selatan, Banten, Indonesia, 15310
Discover More About Swiss-Belhotel Serpong
Location
Staying at Swiss-Belhotel Serpong is a good choice when you are visiting Serpong.
About Swiss-Belhotel Serpong
Whether you are planning an event or other special occasions, Swiss-Belhotel Serpong is a great choice for you with a large and well-equipped function room to suit your requirements.
Are you a shopaholic? Staying at Swiss-Belhotel Serpong will surely spoil you for numerous shopping centers nearby.
From business event to corporate gathering, Swiss-Belhotel Serpong provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Swiss-Belhotel Serpong, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Swiss-Belhotel Serpong is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Swiss-Belhotel Serpong exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Swiss-Belhotel Serpong is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Swiss-Belhotel Serpong.
All facilities in Swiss-Belhotel Serpong
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Refrigerator
- Shower
- TV
Food and Drinks
- Restaurant with AC
- Bar
- Breakfast
- Buffet breakfast
- Dining area
General
- AC
- Banquet
- Connecting rooms
- Non-smoking room
- Swimming pool
Business Facilities
- Business facilities
- Meeting facilities
- Photocopier
- PRINTER
- Projector
Nearby Facilities
- ATM/Banking
- Laundry
- Shops
- Supermarket
Things to Do
- Fitness center
- Outdoor pool
- Spa
Transportation
- Secure parking
- Valet parking
Accessibilty
- Disabled access friendly
- Wheelchair accessible
Sports and Recreations
- Fitness center
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Swiss-Belhotel Serpong
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Extra Breakfast
Accommodation does not serve free extra breakfast.
Breakfast
Breakfast at the accommodation will be provided from 06:00 - 10:00.
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General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Swiss-Belhotel Serpong | 107 |
Number of floors in Swiss-Belhotel Serpong | 10 |
Another facilities in Swiss-Belhotel Serpong | Coffee shop, 24-hour room service, Room service, Safety deposit box, WiFi in public area |
Frequently asked question in Swiss-Belhotel Serpong
What are available facilities at Swiss-Belhotel Serpong?
There are top facilites at Swiss-Belhotel Serpong such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Swiss-Belhotel Serpong?
The standard check-in time at Swiss-Belhotel Serpong is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Swiss-Belhotel Serpong provide breakfast?
Yes, Swiss-Belhotel Serpong provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Swiss-Belhotel Serpong
Traveloka (1,580)
8.5
Very Good
From 1,580 reviews
Provided by travelers on
Cleanliness
8.8
Room Comfort
8.7
Meal
8.5
Location
8.6
Service and Facilites
8.6
People often mention about Swiss-Belhotel Serpong
All
Taste (21)
Accessibility (20)
Ambiance (18)
Room Space (18)
Bathroom (18)
Variety (18)
Staff Friendliness (17)
Bedroom (17)
Hotel Area (17)
Soundproof (16)
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Traveler Reviews Swiss-Belhotel Serpong
Number of reviews per page
20
40
Customer reviews
Prima J. S.
Leisure
8.5
/10
Reviewed 1 week(s) ago
staffs is very accomodating. no hustle at all. location is very strategic for me
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RO
Randhy O. S. B.
10.0
/10
Reviewed 2 week(s) ago
The hotel staff provided good service.
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Accommodation's Reply
22 Apr 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your good experience about your recent stay with us. It is always a pleasure to arrange a perfect stay for your business trip or holiday at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in this new normal adaptation. Enjoyed the comfort of the atmosphere at Swiss-Belhotel Serpong in terms of the place, services and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warm Regards, Roni Martadinata. General Manager
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J***s
Business
10.0
/10
Reviewed 2 week(s) ago
fun, the kids are happy, the room is spacious and comfortable
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Accommodation's Reply
22 Apr 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your good experience about your recent stay with us. It is always a pleasure to arrange a perfect stay for your business trip or holiday at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in this new normal adaptation. Enjoyed the comfort of the atmosphere at Swiss-Belhotel Serpong in terms of the place, services and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warm Regards, Roni Martadinata. General Manager
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N***a
Leisure
8.7
/10
Reviewed 3 week(s) ago
The place is okay... take the suite type with 1 bedroom and deluxe room connecting... only the suite bathroom needs a lot of renovation because it's not well maintained.
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Accommodation's Reply
15 Apr 2025
Dear Our Valued Guests, Warm greetings from Swiss-Belhotel Serpong - BSD. Thank you for choosing Swiss-Belhotel Serpong as your accommodation with your family and also for taking the time to provide a review and feedback about your stay at our hotel. Regarding some of the experiences that you have had, first of all, I would like to apologize on behalf of the management for the inconvenience that has been felt. We will use this information as best as possible as an evaluation material together with the Team, we have carried out follow-up actions to each related department, to ensure improvements in the quality of service and products to all guests in the future. We hope to have the opportunity to welcome you back to Swiss-Belhotel Serpong. Yours sincerely,. Roni Martadinata. General Manager
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Amelia S.
Staycation
10.0
/10
Reviewed 5 week(s) ago
a pleasant stay experience, the hotel is clean, easy access, all the staff are friendly and very helpful, the food is also delicious, it is highly recommended.
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Accommodation's Reply
10 Apr 2025
Dear Ms. Amelia, Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your good experience about your recent stay with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in this new normal adaptation. Enjoyed the comfort of the atmosphere at Swiss-Belhotel Serpong in terms of the place, services and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warm Regards, Roni Martadinata. General Manager
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A***a
9.0
/10
Reviewed 5 week(s) ago
Please coordinate more with the building's parking management, especially during peak hours or times. Parking spots that say "hotel parking" can be used. I have informed the security guard that I am a hotel guest, but they still haven't given me a spot even though it is empty, only to the receptionist to open it.
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2 people find it helpful
Accommodation's Reply
10 Apr 2025
Dear Valued Guest, Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your good experience about your recent stay with us. It is always a pleasure to arrange a perfect stay for your business trip or holiday at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in this new normal adaptation. Enjoyed the comfort of the atmosphere at Swiss-Belhotel Serpong in terms of the place, services and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warm Regards, Roni Martadinata. General Manager
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I***g
Business
10.0
/10
Reviewed 5 week(s) ago
The room is clean and spacious. The staff is friendly and informative.
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Accommodation's Reply
10 Apr 2025
Dear Valued Guest, Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your good experience about your recent stay with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in this new normal adaptation. Enjoyed the comfort of the atmosphere at Swiss-Belhotel Serpong in terms of the place, services and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warm Regards, Roni Martadinata. General Manager
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Amelia S.
Staycation
10.0
/10
Reviewed 6 week(s) ago
the staff is very extraordinary starting from the entrance, to the room service is very satisfying, the security is very responsive in helping us when we need a wheelchair, the check-in process is very fast with friendly and agile staff, the room is also very clean, fragrant, and other facilities such as the swimming pool are also very clean.
the breakfast is delicious, coincidentally I stayed during the month of Ramadan so the menu variations are not too many but the taste is delicious and the staff are very kind.. so if you go to the Serpong area, this Swiss-BelHotel is highly recommended
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2 people find it helpful
Accommodation's Reply
10 Apr 2025
Dear Ms. Amelia, Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your good experience about your recent stay with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in this new normal adaptation. Enjoyed the comfort of the atmosphere at Swiss-Belhotel Serpong in terms of the place, services and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warm Regards, Roni Martadinata. General Manager
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S***a
Staycation
9.1
/10
Reviewed 9 week(s) ago
Very strategic location, friendly staff service, spacious & comfortable rooms
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2 people find it helpful
Accommodation's Reply
05 Mar 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your good experience about your recent stay with us. It is always a pleasure to arrange a perfect stay for your business trip or holiday at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in this new normal adaptation. Enjoyed the comfort of the atmosphere at Swiss-Belhotel Serpong in terms of the place, services and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warm Regards, Roni Martadinata. General Manager
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MT
Muhammad T. R.
Business
10.0
/10
Reviewed 10 week(s) ago
everything is quite good, maybe one guy in front of the lobby is a bit rude and not very friendly
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Accommodation's Reply
27 Feb 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your good experience about your recent stay with us. It is always a pleasure to arrange a perfect stay for your business trip or holiday at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in this new normal adaptation. Enjoyed the comfort of the atmosphere at Swiss-Belhotel Serpong in terms of the place, services and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warm Regards, Roni Martadinata. General Manager
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YW
Yenni W.
Leisure
8.5
/10
Reviewed 11 week(s) ago
Overall a great experience staying at the hotel. We arrived at almost midnight and the reception checked us in swiftly. There were some lights that flickered in the room perhaps due for maintenance. They didn't provide hand/face towels and no dental kits. Got to ring the front desk to request but it got delivered into our room quickly.
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1 people find it helpful
Accommodation's Reply
12 Feb 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your good experience about your recent stay with us. It is always a pleasure to arrange a perfect stay for your business trip or holiday at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in this new normal adaptation. Enjoyed the comfort of the atmosphere at Swiss-Belhotel Serpong in terms of the place, services and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warm Regards, Roni Martadinata. General Manager
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I***A
Staycation
10.0
/10
Reviewed 12 week(s) ago
good place .. good view
near BSD
Find this review helpful?
Accommodation's Reply
12 Feb 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your good experience about your recent stay with us. It is always a pleasure to arrange a perfect stay for your business trip or holiday at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in this new normal adaptation. Enjoyed the comfort of the atmosphere at Swiss-Belhotel Serpong in terms of the place, services and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warm Regards, Roni Martadinata. General Manager
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CT
Chevy T. H.
Leisure
10.0
/10
Reviewed 13 week(s) ago
Access to the location near the toll road is easy. Close to the modern market and there are several coffee and food places next to the hotel.
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2 people find it helpful
Accommodation's Reply
12 Feb 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your good experience about your recent stay with us. It is always a pleasure to arrange a perfect stay for your business trip or holiday at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in this new normal adaptation. Enjoyed the comfort of the atmosphere at Swiss-Belhotel Serpong in terms of the place, services and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warm Regards, Roni Martadinata. General Manager
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R***l
Business
8.8
/10
Reviewed 14 week(s) ago
Comfortable and clean rooms, connecting room requests fulfilled, friendly service
See original
2 people find it helpful
Accommodation's Reply
12 Feb 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your good experience about your recent stay with us. It is always a pleasure to arrange a perfect stay for your business trip or holiday at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in this new normal adaptation. Enjoyed the comfort of the atmosphere at Swiss-Belhotel Serpong in terms of the place, services and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warm Regards, Roni Martadinata. General Manager
See original
w***i
Staycation
9.7
/10
Reviewed 14 week(s) ago
I left my ipad charger on my last trip and the staff super helpful to keep it until I'm back the next month this time ❤️❤️❤️ thank to warm hospitality. Been any where at Swiss bell chain the most I love is their mattress and the pillow was OK tho is not feather duck (I do slept only with it 😊 after being 50 yo). Super comfy difiniton of sleep well
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2 people find it helpful
Accommodation's Reply
12 Feb 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your good experience about your recent stay with us. It is always a pleasure to arrange a perfect stay for your business trip or holiday at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in this new normal adaptation. Enjoyed the comfort of the atmosphere at Swiss-Belhotel Serpong in terms of the place, services and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warm Regards, Roni Martadinata. General Manager
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hh
habib h.
8.5
/10
Reviewed 15 week(s) ago
The breakfast was delicious and quite complete, the room view was good, but the room felt a bit dusty because it was full of carpet, and the receptionist was not very friendly.
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Accommodation's Reply
12 Feb 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your good experience about your recent stay with us. It is always a pleasure to arrange a perfect stay for your business trip or holiday at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in this new normal adaptation. Enjoyed the comfort of the atmosphere at Swiss-Belhotel Serpong in terms of the place, services and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warm Regards, Roni Martadinata. General Manager
See original
M***a
Staycation
9.7
/10
Reviewed 16 week(s) ago
The hotel staff is friendly, the location is strategic, the atmosphere is comfortable. Recommended.
See original
Find this review helpful?
Accommodation's Reply
12 Feb 2025
Dear Valued Guest. Warmest greetings from Swiss-Belhotel Serpong - BSD. Thank you very much for sharing your good experience about your recent stay with us. It is always a pleasure to arrange a perfect stay for your business trip or holiday at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in this new normal adaptation. Enjoyed the comfort of the atmosphere at Swiss-Belhotel Serpong in terms of the place, services and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD. We look forward to your next visit and send warm greetings from Serpong. Warm Regards, Roni Martadinata. General Manager
See original
hh
habib h.
8.5
/10
Reviewed 17 week(s) ago
The room was a bit dusty, the view was good, the location was very strategic, the male receptionist was a bit unfriendly on the night shift on January 3rd.
See original
1 people find it helpful
M***I
Business
9.0
/10
Reviewed 17 week(s) ago
The hotel staff is friendly and helpful.
See original
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A***a
8.5
/10
Reviewed 17 week(s) ago
Friendly. Thank you. Everything is made easy.
See original
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Number of reviews per page
20
40
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