The Onsen Hot Spring Resort Batu

Resorts
Preferred Partner
8.6
/10

Very Good

947 reviews

What Guests Say About Their Stay

Ambiance (32)
Staff Friendliness (30)
Room Space (29)
Bedroom (28)
Raditya E. P.
9.7
/ 10
This place has given the most amazing vacation for my family. I supposed to stay for more nights but I got only one night. We'll come again someday.
Rosy I.
9.1
/ 10
clean, tidy, and spacious rooms, beautiful view & environment, and the most amazing is: the food!! superb!! more than I expect 👍
Tirta C. T.
9.1
/ 10
Room for 4 was spacious and clean. Amenities in room and toiletries are good. Service is good with the 24 hour golf buggy service to take you around the hotel.
Anastasia C. L.
10.0
/ 10
Really enjoy my stay here. Worth the price. Love the private onsen so much. Nice and clean room. Comfortable large bathroom. Love it and will be back here
In the Area
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Jalan Raya Arumdalu No.98, Songgoriti, Batu, Malang, Jawa Timur, Indonesia, 65312

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Highlights at This Property
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Unique Architecture
note: resort was previously named The Onsen Resort Staying at The Onsen Hot Spring Resort Batu is a good choice when you are visiting Songgokerto. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Onsen Hot Spring Resort Batu

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Jalan Raya Arumdalu No.98, Songgoriti, Batu, Malang, Jawa Timur, Indonesia, 65312
Lobby The Onsen Hot Spring Resort Batu
Others 2 The Onsen Hot Spring Resort Batu

Discover More About The Onsen Hot Spring Resort Batu

note: resort was previously named The Onsen Resort

Location


Staying at The Onsen Hot Spring Resort Batu is a good choice when you are visiting Songgokerto.

About The Onsen Hot Spring Resort Batu

This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Onsen Hot Spring Resort Batu exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Onsen Hot Spring Resort Batu is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at The Onsen Hot Spring Resort Batu.

All facilities in The Onsen Hot Spring Resort Batu

Entertainment Facility The Onsen Hot Spring Resort Batu
Entertainment Facility
Lobby The Onsen Hot Spring Resort Batu
Lobby
Accommodation Services The Onsen Hot Spring Resort Batu
Accommodation Services
Others The Onsen Hot Spring Resort Batu
Others
Restaurant The Onsen Hot Spring Resort Batu
Restaurant

Public Facilities

  • Parking
  • Coffee shop
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Refrigerator
  • Shower
  • TV

Things to Do

  • Children play area
  • Garden
  • Hot tub
  • Indoor heated pool
  • Outdoor facilities

Hotel Services

  • Bellhop
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Luggage storage

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Breakfast

General

  • Family room
  • Non-smoking room
  • Terrace

Business Facilities

  • Business center
  • Meeting facilities

Sports and Recreations

  • Cycling
  • Fishing

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in The Onsen Hot Spring Resort Batu

Important Note
The Bromo Tengger Semeru National Park area is closed for public on June 21-24, 2024. Please ensure that you have arranged your travel plans accordingly.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

Pets

Pets are not allowed in the accommodation.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at The Onsen Hot Spring Resort Batu
24
Number of floors in The Onsen Hot Spring Resort Batu
1
Another facilities in The Onsen Hot Spring Resort Batu
Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant, WiFi in public area

Frequently asked question in The Onsen Hot Spring Resort Batu

What are available facilities at The Onsen Hot Spring Resort Batu?
There are top facilites at The Onsen Hot Spring Resort Batu such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Onsen Hot Spring Resort Batu?
The standard check-in time at The Onsen Hot Spring Resort Batu is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Onsen Hot Spring Resort Batu provide breakfast?
Yes, The Onsen Hot Spring Resort Batu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Onsen Hot Spring Resort Batu

8.6
Very Good

From 947 reviews

Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.2

Location

8.5

Service and Facilites

8.8

People often mention about The Onsen Hot Spring Resort Batu
All
Staff Friendliness (39)
Ambiance (37)
Bedroom (36)
Hotel Area (35)
Room Space (33)
Family Friendly (32)
Bathroom (32)
Wifi (29)
Variety (28)
Taste (25)
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Traveler Reviews The Onsen Hot Spring Resort Batu

Number of reviews per page
20
40
Customer reviews
a***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 3 week(s) ago

the service is very satisfying, all employees are agile in fulfilling customer requests. For the food is ordinary but it is replaced by the view and other facilities that are very good. Hopefully can come here again another time
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Accommodation's Reply
12 Apr 2025
Dear Sir/Madam, Arigatōgozaimasu (ありがとうございます) for the review that you have given, It is very pleasant for us to receive a positive response during your stay at our hotel, and we are sure that this will be a motivation for all the team. We will continue to strive to improve the quality of our services & products. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best Regards, Suprianto. General Manager
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e***n
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

delicious food, 24-hour pick-up and drop-off from room to parking lot, spacious place, friendly and responsive service.
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Accommodation's Reply
12 Apr 2025
Dear Sir/Madam, Arigatōgozaimasu (ありがとうございます) for the review that you have given, It is very pleasant for us to receive a positive response during your stay at our hotel, and we are sure that this will be a motivation for all the team. We will continue to strive to improve the quality of our services & products. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best Regards, Suprianto. General Manager
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Nugi A.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 9 week(s) ago

Very great place for stay vacation with family. The staff are very nice including front office team Shindy and Meimei. Highly recommended hotel!

1 people find it helpful

Accommodation's Reply
28 Feb 2025
Dear Mr. Nugi, Arigatōgozaimasu (ありがとうございます) for the review you have given, It is very pleasant for us to receive a positive response during your stay at our hotel, and we are sure that this will be a motivation for all the team. We will continue to strive to improve the quality of our services & products. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best regards, Suprianto. General Manager
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R***a
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8.2

/10

Reviewed 10 week(s) ago

lots of rat and lizard droppings. This is the first time I've found a lodging this dirty. Hopefully it will be an evaluation material
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Accommodation's Reply
24 Feb 2025
Dear Sir/Madam, Arigatōgozaimasu (ありがとうございます) for the reviews, criticisms and suggestions that you have given, we apologize for the inconvenience, we will make an evaluation and improvement in the future so that The Onsen Hot Spring & Resort can continue to maintain the quality of products and services provided for every guest who comes. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best Regards, Suprianto. General Manager
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Achwan E.
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Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 10 week(s) ago

What I like most is the service, the view and the fresh air. See the green2
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3 people find it helpful

Accommodation's Reply
18 Feb 2025
Dear Mr. Achwan E, Thank you for your review, It is very pleasant for us to receive a positive response during your stay at our hotel, and we are sure that this will be a motivation for all the team. We will continue to strive to improve the quality of our services & products. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best regards, Suprianto. General Manager
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R***i
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Staycation
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10.0

/10

Reviewed 11 week(s) ago

First time staying here, the room has no AC but believe me it's very cold at night, at first I was worried that without AC I wouldn't be able to sleep, it turned out that I had to sleep with a blanket. But the hotel also provides an air cooler that can be used as an additional guest. The room is very clean, the care and maintenance are very good, appreciate it 👌, all hotel staff are friendly, you can rent Japanese clothes for photos 😁
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Accommodation's Reply
14 Feb 2025
Dear Sir/Madam, Arigatōgozaimasu (ありがとうございます) for the review that you have given, It is very pleasant for us to receive a positive response during your stay at our hotel, and we are sure that this will be a motivation for all the team. We will continue to strive to improve the quality of our services & products. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best Regards, Suprianto. General Manager
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G***e
icon-origin-TRAVELOKA

10.0

/10

Reviewed 12 week(s) ago

When we visit, the weather were not so good, raining all day long. Can not visit some area due to bad weather. Nice place with Japanese vibes.

3 people find it helpful

Accommodation's Reply
07 Feb 2025
Dear Sir/Madam, Arigatōgozaimasu (ありがとうございます) for the review that you have given, It is very pleasant for us to receive a positive response during your stay at our hotel, and we are sure that this will be a motivation for all the team. We will continue to strive to improve the quality of our services & products. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best Regards, Suprianto. General Manager
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s***t
icon-Leisure
Leisure
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10.0

/10

Reviewed 12 week(s) ago

A highly recommended hotel for a family vacation. The view is very beautiful with the addition of paragliding attractions. Feel at home in the hotel without having to go anywhere. Overall good
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Accommodation's Reply
07 Feb 2025
Dear Sir/Madam, Arigatōgozaimasu (ありがとうございます) for the review that you have given, It is very pleasant for us to receive a positive response during your stay at our hotel, and we are sure that this will be a motivation for all the team. We will continue to strive to improve the quality of our services & products. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best Regards, Suprianto. General Manager
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E***o
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Leisure
icon-origin-TRAVELOKA

9.1

/10

Reviewed 12 week(s) ago

Comfortable all day at the hotel, especially being able to soak in hot water together
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1 people find it helpful

Accommodation's Reply
07 Feb 2025
Dear Sir/Madam, Arigatōgozaimasu (ありがとうございます) for the review that you have given, It is very pleasant for us to receive a positive response during your stay at our hotel, and we are sure that this will be a motivation for all the team. We will continue to strive to improve the quality of our services & products. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best Regards, Suprianto. General Manager
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H***y
icon-Staycation
Staycation
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9.3

/10

Reviewed 13 week(s) ago

Everything is great, I've been here several times. Suitable for those who want a calm atmosphere. But please improve the restaurant, there are so many flies that I don't want to spend a long time eating in the restaurant.
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1 people find it helpful

Accommodation's Reply
31 Jan 2025
Dear Sir/Madam, Arigatōgozaimasu (ありがとうございます) for the review that you have given, It is very pleasant for us to receive a positive response during your stay at our hotel, and we are sure that this will be a motivation for all the team. We will continue to strive to improve the quality of our services & products. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best Regards, Suprianto. General Manager
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M***a
icon-origin-TRAVELOKA

8.5

/10

Reviewed 13 week(s) ago

The staff are nice. The view, food, and room were great. Never been stayed on the hotel like this before. Must try.

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Accommodation's Reply
31 Jan 2025
Dear Sir/Madam, Arigatōgozaimasu (ありがとうございます) for the review that you have given, It is very pleasant for us to receive a positive response during your stay at our hotel, and we are sure that this will be a motivation for all the team. We will continue to strive to improve the quality of our services & products. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best regards, Suprianto. General Manager
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A***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 16 week(s) ago

Cool hotel. The onsen is not too hot so you can soak for a long time. Check in-out is fast and not complicated. There is a boogy car to pick you up from the parking lot to your room. The food is delicious, there are many Japanese food menus so it's fun. The price is worth it for families.
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1 people find it helpful

Accommodation's Reply
11 Jan 2025
Dear Sir/Madam, Arigatōgozaimasu (ありがとうございます) for the review that you have given, It is very pleasant for us to receive a positive response during your stay at our hotel, and we are sure that this will be a motivation for all the team. We will continue to strive to improve the quality of our services & products. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best Regards, Suprianto. General Manager
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Lidya A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 16 week(s) ago

The hotel staff is very friendly. The hotel environment is not spacious. But it is quite clean and good for taking pictures. Vacationing with family is very enjoyable. There are ATV options for children. Electric. So children can ride. There are also ones for adults but not electric. So children and adults can have fun. The hot springs are also at the right temperature. For food, I think it's just so-so. In my opinion, the awareness of the staff in the restaurant needs to be improved. Because when having breakfast, there were a lot of flies and some were perched on the food. I don't know whether it was because it was the rainy season or not. But at that time there were a lot of flies
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2 people find it helpful

Accommodation's Reply
11 Jan 2025
Dear Mrs. Lidya A, Arigatōgozaimasu (ありがとうございます) for the review you have given, It is very pleasant for us to receive a positive response during your stay at our hotel, and we are sure that this will be a motivation for all the team. We will continue to strive to improve the quality of our services & products. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best regards, Suprianto. General Manager
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erdavizarah c.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 16 week(s) ago

absolutely i will stay here again. i was helped by cs bila from traveloka and receptionist sabrina from onsen to help me reschedule at onsen without additional cost. because of my mistake, my voucher was issued for the 4th when we should have checked in on the 3rd. thank god everything was made easy easy. we stayed in deluxe cottage with bf, where the bf variations were very diverse and all delicious. the coffee was delicious, even the bread was varied. the place was very clean with all the employees very friendly.
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Accommodation's Reply
11 Jan 2025
Dear Mrs. Erdavizarah, Thank you for your review, It is very pleasant for us to receive a positive response during your stay at our hotel, and we are sure that this will be a motivation for all the team. We will continue to strive to improve the quality of our services & products. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best regards, Suprianto. General Manager
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Irwan W.
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10.0

/10

Reviewed 16 week(s) ago

Breakfast is very good, the hotel atmosphere is quiet and cool.
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1 people find it helpful

Accommodation's Reply
07 Jan 2025
Dear Mr. Irwan, Arigatōgozaimasu (ありがとうございます) for the review you have given, It is very pleasant for us to receive a positive response during your stay at our hotel, and we are sure that this will be a motivation for all the team. We will continue to strive to improve the quality of our services & products. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best regards, Suprianto. General Manager
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Naga D.
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Staycation
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5.6

/10

Reviewed 16 week(s) ago

There were lots of flies in the restaurant during breakfast, the hotel staff had no initiative to clean it, we had to ask them to clean it and it was just a matter of cleaning it and the table was still sticky.
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1 people find it helpful

Accommodation's Reply
04 Jan 2025
Dear Mr. Naga D, Arigatōgozaimasu (ありがとうございます) Thank you for sharing your experience with us. We apologize for the inconvenience you experienced during your stay at the restaurant. We will look into this matter immediately. We also apologize for the inconvenience you experienced during breakfast. We will take immediate steps to improve our facilities and services to meet the standards. We sincerely hope that you will give us the opportunity to provide a better experience in the future. Our team will work harder to ensure the comfort and satisfaction of our guests. Thank you for your criticism and feedback. We hope that you will give us another opportunity to improve your impression of our hotel. We look forward to welcoming you back to The Onsen Hot Spring & Resort Batu. Best regards, Suprianto. General Manager
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A***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 16 week(s) ago

The room is clean, the only downside is the swimming pool.
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Accommodation's Reply
07 Jan 2025
Dear Sir/Madam, Arigatōgozaimasu (ありがとうございます) for the review that you have given, It is very pleasant for us to receive a positive response during your stay at our hotel, and we are sure that this will be a motivation for all the team. We will continue to strive to improve the quality of our services & products. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best Regards, Suprianto. General Manager
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I***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 17 week(s) ago

Getting a new and comfortable atmosphere, children like to soak.
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Accommodation's Reply
04 Jan 2025
Dear Sir/Madam, Arigatōgozaimasu (ありがとうございます) for the review that you have given, It is very pleasant for us to receive a positive response during your stay at our hotel, and we are sure that this will be a motivation for all the team. We will continue to strive to improve the quality of our services & products. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best Regards, Suprianto. General Manager
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Guest
icon-Leisure
Leisure
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10.0

/10

Reviewed 17 week(s) ago

Keep a good performance of the resort

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Accommodation's Reply
04 Jan 2025
Dear Sir/Madam, Arigatōgozaimasu (ありがとうございます) for the review that you have given, It is very pleasant for us to receive a positive response during your stay at our hotel, and we are sure that this will be a motivation for all the team. We will continue to strive to improve the quality of our services & products. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best Regards, Suprianto. General Manager
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C***s
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8.8

/10

Reviewed 17 week(s) ago

Private onsen is amazing, warm water with family after holiday activities is a much-awaited time to end the day.
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1 people find it helpful

Accommodation's Reply
31 Dec 2024
Dear Sir/Madam, Arigatōgozaimasu (ありがとうございます) for the review that you have given, It is very pleasant for us to receive a positive response during your stay at our hotel, and we are sure that this will be a motivation for all the team. We will continue to strive to improve the quality of our services & products. We hope to welcome you back to The Onsen Hot Spring & Resort Batu. Best Regards, Suprianto. General Manager
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.