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The Reiz Suites, ARTOTEL Curated
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The Reiz Suites, ARTOTEL Curated
Apartments
Preferred Partner
8.9
/10
Very Good
760 reviews
In the Area
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Jalan Tembakau Deli No. 1 , Medan City Center, Medan, Sumatra Utara, Indonesia, 20111
Main Facilities
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AC
24-Hour Front Desk
Parking
Elevator
WiFi
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What's around The Reiz Suites, ARTOTEL Curated
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Jalan Tembakau Deli No. 1 , Medan City Center, Medan, Sumatra Utara, Indonesia, 20111
Discover More About The Reiz Suites, ARTOTEL Curated
note: apartment was previously named The Reiz Suites, Artotel Curated
Location
The Reiz Suites, ARTOTEL Curated is a apartment in a good neighborhood, which is located at Medan City Center.
About The Reiz Suites, ARTOTEL Curated
This apartment is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Reiz Suites, ARTOTEL Curated.
The Reiz Suites, ARTOTEL Curated is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Are you a shopaholic? Staying at The Reiz Suites, ARTOTEL Curated will surely spoil you for numerous shopping centers nearby.
From business event to corporate gathering, The Reiz Suites, ARTOTEL Curated provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at The Reiz Suites, ARTOTEL Curated, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at The Reiz Suites, ARTOTEL Curated is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
The Reiz Suites, ARTOTEL Curated is a apartment with great comfort and excellent service according to most apartment's guests.
Get precious and unforgettable moment during your stay at The Reiz Suites, ARTOTEL Curated.
All facilities in The Reiz Suites, ARTOTEL Curated
Others
Hotel Services
- Bellhop
- Concierge
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
In-room Facilities
- Hairdryer
- In-room safe
- Kitchenette
- Microwave
- Refrigerator
- Shower
- TV
Public Facilities
- Elevator
- Room service
- Safety deposit box
- WiFi in public area
Nearby Facilities
- ATM/Banking
- Beauty salon
- Shops
- Supermarket
General
- AC
- Non-smoking room
- Smoking area
Transportation
- Parking with surcharge
Things to Do
- Massage
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in The Reiz Suites, ARTOTEL Curated
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Pets
Pets are not allowed in the accommodation.
General Information
Popular Facilities | AC, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Available rooms at The Reiz Suites, ARTOTEL Curated | 120 |
Number of floors in The Reiz Suites, ARTOTEL Curated | 4 |
Another facilities in The Reiz Suites, ARTOTEL Curated | Bellhop, Concierge, Front desk, 24-hour Receptionist, 24-hour security |
Frequently asked question in The Reiz Suites, ARTOTEL Curated
What are available facilities at The Reiz Suites, ARTOTEL Curated?
There are top facilites at The Reiz Suites, ARTOTEL Curated such as AC, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Reiz Suites, ARTOTEL Curated?
The standard check-in time at The Reiz Suites, ARTOTEL Curated is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in The Reiz Suites, ARTOTEL Curated
Traveloka (760)
8.9
Very Good
From 760 reviews
Provided by travelers on
Cleanliness
9.1
Room Comfort
9.1
Meal
9.0
Location
9.2
Service and Facilites
9.0
People often mention about The Reiz Suites, ARTOTEL Curated
All
Distance to City Center (61)
Staff Friendliness (55)
Ambiance (54)
Bedroom (54)
Hotel Area (50)
Room Space (49)
Family Friendly (46)
Accessibility (43)
Bathroom (43)
Check-in/out Time (33)
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Traveler Reviews The Reiz Suites, ARTOTEL Curated
Number of reviews per page
20
40
Customer reviews
M***d
Leisure
9.3
/10
Reviewed 3 day(s) ago
I left my towel behind but the staff never informed me even though they asked for my phone number so I could let them know if I left something behind.
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Sf
Stefanus f. K.
8.2
/10
Reviewed 5 day(s) ago
Great hotel, however, they only got 1 lift - which took almost 30 minutes for me to wait during weekend night - long line in the hotel lobby.
1 people find it helpful
Accommodation's Reply
24 Apr 2025
Dear Mr. Stefanus,
Thank you for staying with The Reiz Suites Medan! We truly appreciate you taking the time to write us a review and feedback about your experience staying with The Reiz Suites Medan. We do understand with your disappointing with your experience staying with us. Please accept our sincere apology for your inconvenienced about the facility and services. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience in the future and to ensure that this issue is corrected moving forward. We have shared your valuable feedback with appropriate team so that we can elevate your experience whenever your travels bring you back to Medan. Once again thank you very much.
Sincerely Regards,
Anton Subiyakto
Cluster General Manager
s***s
Staycation
8.2
/10
Reviewed 1 week(s) ago
Everything is nice, clean and fast. There is a deposit to be paid in advance. No breakfast provided.
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Accommodation's Reply
24 Apr 2025
Dear Valued Guest, Thank you for taking the time to write about your experience with your family at The Reiz Suites Medan. We are pleased to know that you had a wonderful experience with us and enjoyed the ambiance, facilities and staff service at our Services Apartment. The comfort of our guests is our top priority, therefore we strive to provide the best services and facilities to our guests. Looking forward to welcoming you back on your next visit. Warm Regards, Anton Subiyakto. Cluster General Manager
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A***a
8.5
/10
Reviewed 1 week(s) ago
very nice, everyone is friendly, thank you for the birthday cake ❤️
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Accommodation's Reply
24 Apr 2025
Dear Valued Guest, Thank you for taking the time to write about your experience with your family at The Reiz Suites Medan. We are pleased to know that you had a wonderful experience with us and enjoyed the ambiance, facilities and staff service at our Services Apartment. The comfort of our guests is our top priority, therefore we strive to provide the best services and facilities to our guests. Looking forward to welcoming you back on your next visit. Warm Regards, Anton Subiyakto. Cluster General Manager
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V***y
Staycation
10.0
/10
Reviewed 1 week(s) ago
Best of the best if this hotel
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Accommodation's Reply
24 Apr 2025
Dear Valued Guest, Thank you for taking the time to write about your experience with your family at The Reiz Suites Medan. We are pleased to know that you had a wonderful experience with us and enjoyed the ambiance, facilities and staff service at our Services Apartment. The comfort of our guests is our top priority, therefore we strive to provide the best services and facilities to our guests. Looking forward to welcoming you back on your next visit. Warm Regards, Anton Subiyakto. Cluster General Manager
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Y***r
Staycation
8.2
/10
Reviewed 2 week(s) ago
Strategic hotel, clean, friendly staff. Have stayed here several times.
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Accommodation's Reply
24 Apr 2025
Dear Valued Guest, Thank you for taking the time to write about your experience with your family at The Reiz Suites Medan. We are pleased to know that you had a wonderful experience with us and enjoyed the ambiance, facilities and staff service at our Services Apartment. The comfort of our guests is our top priority, therefore we strive to provide the best services and facilities to our guests. Looking forward to welcoming you back on your next visit. Warm Regards, Anton Subiyakto. Cluster General Manager
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W
WIRIYANTO
Leisure
9.1
/10
Reviewed 2 week(s) ago
The hotel is still very new but integrated with the residence. The location is very strategic, easy to get to the city center. There is only 1 elevator, if it is crowded, the wait is very long. Car parking can only be 1, even with a barcode system once out, if the barcode runs out then you have to pay per hour. It is very unfortunate that there are no swimming pool facilities. The staff service is very friendly and very helpful.
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Accommodation's Reply
24 Apr 2025
Dear Mr. Wiriyanto, It was a pleasure to welcome you and your family to The Reiz Suites Medan and we would like to thank you for taking your valuable time to communicate with us regarding your previous visit. We apologize for your inconvenience during your stay with us due to the very uncomfortable lift facility, we will convey it to the management regarding this matter. Your good comments and recommendations are a great source of encouragement for our partners and management to do better in the future. If you give us a chance to regain your trust, we can assure you that we will do our best to provide you with an extraordinary experience that many guests love The Reiz Suites Medan so much. Thank you again for sharing your experience with us. Warm Regards, Anton Subiyakto. Cluster General Manager
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Inneke H.
Staycation
6.6
/10
Reviewed 2 week(s) ago
The leaking in bathroom so bad. The shower cant stand on the place its moving when we turn the air on. and the ceramic from the floor is moving. the lift so bad only one and its lots peopleso need to wait 20 to 30 minutes to get down.
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Accommodation's Reply
24 Apr 2025
Dear Ibu Inneke,
Thank you for staying with The Reiz Suites Medan! We truly appreciate you taking the time to write us a review and feedback about your experience staying with The Reiz Suites Medan. We do understand with your disappointing with your experience staying with us. Please accept our sincere apology for your inconvenienced about the facility and services. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience in the future and to ensure that this issue is corrected moving forward. We have shared your valuable feedback with appropriate team so that we can elevate your experience whenever your travels bring you back to Medan. Once again thank you very much.
Sincerely Regards,
Anton Subiyakto
Cluster General Manager
HM
Helvi M.
10.0
/10
Reviewed 2 week(s) ago
The room is really great, I've been here many times and it's handled directly by Kak Nadia and Kak Cut, it's really cool ❤️
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Accommodation's Reply
14 Apr 2025
Dear Mrs. Helvi, Thank you for taking the time to write about your experience regarding your and your family's visit to The Reiz Suites Medan. We are pleased to know that you had a wonderful experience with us and enjoyed the ambiance, facilities and staff service at our Services Apartment. The comfort of our guests is our top priority, therefore we strive to provide the best services and facilities to our guests. Looking forward to welcoming you back on your next visit. Warm Regards, Anton Subiyakto. Cluster General Manager
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s***a
Leisure
9.7
/10
Reviewed 2 week(s) ago
Cozy, quiet and close to the city, comfortable, friendly staff
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Accommodation's Reply
14 Apr 2025
Dear Sir/Madam, Thank you for taking the time to write about your experience regarding your and your family’s visit to The Reiz Suites Medan. We are pleased to know that you had a wonderful experience with us and enjoyed the ambiance, facilities and staff service at our Services Apartment. The comfort of our guests is our top priority, therefore we strive to provide the best services and facilities to our guests. Looking forward to welcoming you back on your next visit. Warm Regards, Anton Subiyakto. Cluster General Manager
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J***n
Leisure
9.4
/10
Reviewed 3 week(s) ago
Very comfortable to stay with family.
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Accommodation's Reply
14 Apr 2025
Dear Sir/Madam, Thank you for taking the time to write about your experience regarding your and your family’s visit to The Reiz Suites Medan. We are pleased to know that you had a wonderful experience with us and enjoyed the ambiance, facilities and staff service at our Services Apartment. The comfort of our guests is our top priority, therefore we strive to provide the best services and facilities to our guests. Looking forward to welcoming you back on your next visit. Warm Regards, Anton Subiyakto. Cluster General Manager
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DP
Demon P.
10.0
/10
Reviewed 3 week(s) ago
It was my first time but it was very impressive, the room was comfortable, the staff were friendly, there was Kak Cut at the reception who helped a lot with information, I will stay here again if I return to Medan 👌
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Accommodation's Reply
14 Apr 2025
Dear Mr. Demon, Thank you for taking the time to write about your experience regarding your and your family's visit to The Reiz Suites Medan. We are pleased to know that you had a wonderful experience with us and enjoyed the ambiance, facilities and staff service at our Services Apartment. The comfort of our guests is our top priority, therefore we strive to provide the best services and facilities to our guests. Looking forward to welcoming you back on your next visit. Warm Regards, Anton Subiyakto. Cluster General Manager
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a***s
10.0
/10
Reviewed 3 week(s) ago
Recommended and will come back again, very memorable stay here
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Accommodation's Reply
24 Apr 2025
Dear Valued Guest, Thank you for taking the time to write about your experience with your family at The Reiz Suites Medan. We are pleased to know that you had a wonderful experience with us and enjoyed the ambiance, facilities and staff service at our Services Apartment. The comfort of our guests is our top priority, therefore we strive to provide the best services and facilities to our guests. Looking forward to welcoming you back on your next visit. Warm Regards, Anton Subiyakto. Cluster General Manager
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c***t
9.4
/10
Reviewed 3 week(s) ago
Great experience, just that the lift up and down requires a bit of waiting time.
See original
1 people find it helpful
Accommodation's Reply
14 Apr 2025
Dear Sir/Madam, Thank you for taking the time to write about your experience regarding your and your family’s visit to The Reiz Suites Medan. We are pleased to know that you had a wonderful experience with us and enjoyed the ambiance, facilities and staff service at our Services Apartment. The comfort of our guests is our top priority, therefore we strive to provide the best services and facilities to our guests. Looking forward to welcoming you back on your next visit. Warm Regards, Anton Subiyakto. Cluster General Manager
See original
G***e
8.1
/10
Reviewed 3 week(s) ago
There's only one lift at the hotel for many floors and it doesn't carry many people.
1 people find it helpful
Accommodation's Reply
14 Apr 2025
Dear Our Valued Guest,
Thank you for staying with The Reiz Suites Medan! We truly appreciate you taking the time to write us a review and feedback about your experience staying with The Reiz Suites Medan. We do understand with your disappointing with your experience staying with us. Please accept our sincere apology for your inconvenienced about the facility and services. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience in the future and to ensure that this issue is corrected moving forward. We have shared your valuable feedback with appropriate team so that we can elevate your experience whenever your travels bring you back to Medan. Once again thank you very much.
Sincerely Regards,
Anton Subiyakto
Cluster General Manager
V***y
5.8
/10
Reviewed 3 week(s) ago
My first experience staying here was very bad. I was pregnant and brought a small child, I had booked far in advance but was given a smoking room, the room was stuffy and felt dull. The main room's AC leaked badly, sleeping felt like there was a waterfall above my head. There were also no facilities in the apartment. There was also no breakfast and swimming pool. Not recommended for bringing family.
Read More
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1 people find it helpful
Accommodation's Reply
24 Apr 2025
Dear Valued Guest, Thank you for your review of your stay at The Reiz Suites Medan. We would like to sincerely apologize for the inconvenience you have experienced. We apologize for your inconvenience during your stay with us. Your kind comments and recommendations are a great source of encouragement for our partners and management to do better in the future. If you give us a chance to regain your trust, we can assure you that we will do our best to provide you with an exceptional experience that many of our guests love so much at The Reiz Suites Medan. Thank you again for sharing your experience with us. Warm Regards, Anton Subiyakto. Cluster General Manager
See original
N***o
Leisure
8.8
/10
Reviewed 3 week(s) ago
The friendly hotel staff, good officers, and comfortable atmosphere made me not hesitate and feel comfortable to stay at The Reiz Suites Artotel. The comfort of the room makes the impression as if "this room is mine" which means that guests are given free reign over the room, making me very comfortable staying here. It feels like home, feels like mine. Great One, Artotel!
Read More
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Accommodation's Reply
14 Apr 2025
Dear Sir/Madam, Thank you for taking the time to write about your experience regarding your and your family’s visit to The Reiz Suites Medan. We are pleased to know that you had a wonderful experience with us and enjoyed the ambiance, facilities and staff service at our Services Apartment. The comfort of our guests is our top priority, therefore we strive to provide the best services and facilities to our guests. Looking forward to welcoming you back on your next visit. Warm Regards, Anton Subiyakto. Cluster General Manager
See original
AF
Ahmad F.
8.8
/10
Reviewed 3 week(s) ago
Ok. Close to everywhere, recommended.
See original
2 people find it helpful
Accommodation's Reply
14 Apr 2025
Dear Mr. Ahmad, Thank you for taking the time to write about your experience regarding your and your family's visit to The Reiz Suites Medan. We are pleased to know that you had a wonderful experience with us and enjoyed the ambiance, facilities and staff service at our Services Apartment. The comfort of our guests is our top priority, therefore we strive to provide the best services and facilities to our guests. Looking forward to welcoming you back on your next visit. Warm Regards, Anton Subiyakto. Cluster General Manager
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ra
ricky a.
10.0
/10
Reviewed 3 week(s) ago
Clean rooms and very easy access.
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Accommodation's Reply
14 Apr 2025
Dear Mr. Ricky, Thank you for taking the time to write about your experience regarding your and your family’s visit to The Reiz Suites Medan. We are pleased to know that you had a wonderful experience with us and enjoyed the ambiance, facilities and staff service at our Services Apartment. The comfort of our guests is our top priority, therefore we strive to provide the best services and facilities to our guests. Looking forward to welcoming you back on your next visit. Warm Regards, Anton Subiyakto. Cluster General Manager
See original
Abu L. T.
10.0
/10
Reviewed 4 week(s) ago
most favorite.. just a shame there is no swimming pool anymore.
okay anyway 🫰🏻
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Accommodation's Reply
24 Apr 2025
Dear Mr. Abu, Thank you for taking the time to write about your experience regarding your and your family's visit to The Reiz Suites Medan. We are pleased to know that you had a wonderful experience with us and enjoyed the ambiance, facilities and staff service at our Services Apartment. The comfort of our guests is our top priority, therefore we strive to provide the best services and facilities to our guests. Looking forward to welcoming you back on your next visit. Warm Regards, Anton Subiyakto. Cluster General Manager
See original
Number of reviews per page
20
40
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