The Ritz-Carlton Jakarta, Pacific Place Hotel

Hotels
9.0
Impressive
From 473 verified guests reviews

What Guests Say About Their Stay

Excellent Service (2)
Spacious Room (2)
Great View (2)
Great Location (2)
David J.
9.7
/ 10
During the pandemic we've been stayed at several five stars hotels for a staycation. With that being said, we can say confidently that we had experienced the best service from all staffs here in Ritz-Carlton Pacific Place. The staffs were very accommodative. They know you, they call you by your name. They always made sure that we had all our needs fulfilled. The food was superb with so many variations from western to eastern and a mix of both. The room was spacious and clean, and the view was spectacular! Looking forward for our next stay!
Fidela V. J.
10
/ 10
I had the most pleasant experience with this hotel. The hotel take some extra miles for enjoying our honeymoon. They really take care of us during our stay! Will sure coming back to enjoy some staycation!
Ferrazt C. S.
9.7
/ 10
Amazing hospitality! They provided a nice and clean room also a fast Wifi connection. I love the Club Lounge and the food just tasted great. The only downside, in my opinion, is the size of the complimentary mineral water which was too small, maybe just change it into the regular size. However, me and my husband really had a great staycation experience. Ritz Carlton PP truly deserves a 5 stars quality.
In the Area
See Map
Jl Jendral Sudirman Kav 52-53, Kebayoran Baru, Senayan, Jakarta, Indonesia, 12190
Strategic Location

Main Facilities

See more
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at The Ritz-Carlton Jakarta, Pacific Place Hotel is a good choice when you are visiting Sudirman Central Business District. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
See more
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around The Ritz-Carlton Jakarta, Pacific Place Hotel

Discover More Places
Jl Jendral Sudirman Kav 52-53, Kebayoran Baru, Senayan, Jakarta, Indonesia, 12190

9.4

Strategic Location
Lobby The Ritz-Carlton Jakarta, Pacific Place Hotel
Exterior 2 The Ritz-Carlton Jakarta, Pacific Place Hotel

Discover More About The Ritz-Carlton Jakarta, Pacific Place Hotel

Location


Staying at The Ritz-Carlton Jakarta, Pacific Place Hotel is a good choice when you are visiting Sudirman Central Business District.

About The Ritz-Carlton Jakarta, Pacific Place Hotel

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Ritz-Carlton Jakarta, Pacific Place Hotel .

The Ritz-Carlton Jakarta, Pacific Place Hotel is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at The Ritz-Carlton Jakarta, Pacific Place Hotel will surely spoil you for numerous shopping centers nearby.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

From business event to corporate gathering, The Ritz-Carlton Jakarta, Pacific Place Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at The Ritz-Carlton Jakarta, Pacific Place Hotel , a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at The Ritz-Carlton Jakarta, Pacific Place Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, The Ritz-Carlton Jakarta, Pacific Place Hotel is suitable for you who value privacy during your stay.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Ritz-Carlton Jakarta, Pacific Place Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Ritz-Carlton Jakarta, Pacific Place Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Ritz-Carlton Jakarta, Pacific Place Hotel .

All facilities in The Ritz-Carlton Jakarta, Pacific Place Hotel

Bar, Cafe and Lounge The Ritz-Carlton Jakarta, Pacific Place Hotel
Bar, Cafe and Lounge
Swimming Pool The Ritz-Carlton Jakarta, Pacific Place Hotel
Swimming Pool
Entertainment Facility The Ritz-Carlton Jakarta, Pacific Place Hotel
Entertainment Facility
Fitness Center The Ritz-Carlton Jakarta, Pacific Place Hotel
Fitness Center
Lobby The Ritz-Carlton Jakarta, Pacific Place Hotel
Lobby

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast served to the table
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Fullboard with drinks
  • Fullboard with non-alcoholic drinks
  • Fullboard without drinks
  • Gala dinner
  • Gluten-free meals
  • Hot breakfast
  • Set menu dinner
  • Set menu lunch
  • Snack bar
  • Snacks
  • Dietary menu
  • Vegetarian meal
  • Winery

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Tours
  • Wedding service

Things to Do

  • Barbecue
  • Entertainment for children
  • Fitness center
  • Garden
  • Health club
  • Hot tub
  • Massage
  • Outdoor pool
  • Spa
  • Sauna
  • Steam room
  • TV lounge

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool

Transportation

  • Airport transfer
  • Limited parking
  • Limo or town car service
  • Secure parking
  • Valet parking

Accessibilty

  • Disabled access friendly
  • Accessibility equipment
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible

Connectivity

  • INTERNATIONAL_CALL
  • Internet point
  • LAN Internet
  • Free WiFi

Sports and Recreations

  • Aerobics
  • Fitness center

Kids and Pets

  • Babysitting
  • Highchairs

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in The Ritz-Carlton Jakarta, Pacific Place Hotel

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at The Ritz-Carlton Jakarta, Pacific Place Hotel
62
Number of floors in The Ritz-Carlton Jakarta, Pacific Place Hotel
4
Another facilities in The Ritz-Carlton Jakarta, Pacific Place Hotel
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked question in The Ritz-Carlton Jakarta, Pacific Place Hotel

What are available facilities at The Ritz-Carlton Jakarta, Pacific Place Hotel ?
There are top facilites at The Ritz-Carlton Jakarta, Pacific Place Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Ritz-Carlton Jakarta, Pacific Place Hotel ?
The standard check-in time at The Ritz-Carlton Jakarta, Pacific Place Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Ritz-Carlton Jakarta, Pacific Place Hotel provide breakfast?
Yes, The Ritz-Carlton Jakarta, Pacific Place Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Ritz-Carlton Jakarta, Pacific Place Hotel

Overall Ratings & Reviews The Ritz-Carlton Jakarta, Pacific Place Hotel

Traveloka (473)

Other (12240)

9.0
Exceptional

From 473 reviews

Provided by travelers on
Cleanliness

9.4

Room Comfort

9.4

Meal

9.0

Location

9.4

Service & Facilites

9.4

People often mention about The Ritz-Carlton Jakarta, Pacific Place Hotel
All
Accessibility (3)
Staff Friendliness (3)
Room Space (3)
Bedroom (3)
Bathroom (3)
Hotel Area (3)
Taste (3)
Variety (3)
Distance to City Center (2)
Surroundings (2)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The Ritz-Carlton Jakarta, Pacific Place Hotel

Number of reviews per page
20
40
O***e
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 7 week(s) ago

Breakfast, lunch, and dinner is included, and have enough option. Very spacious room, and never ceases to amaze me. Old hotel, but well maintained and very clean.

Find this review helpful?

A***i
icon-Business
Business
icon-origin-TRAVELOKA

9.7

/10

Reviewed 12 week(s) ago

Very cool, recommended for those who want a business or family staycation
Translated by Google Icon
See original

Find this review helpful?

V***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 17 week(s) ago

Hospitality, foods and helpful of the hotels staff.

Find this review helpful?

I***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 41 week(s) ago

Everything is comfortable, the food is amazing. Room is spacious and the staffs are helpful and all of them are very professional looking!

1 people find it helpful

Andanawari S.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 49 week(s) ago

As usual, Ritz Carlton is one of the best luxury hotel in Jakarta. Excellent Service, comfortable room, strategic location. Price still reasonable.

Find this review helpful?

Agustin S.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 65 week(s) ago

Terbaik🥰inshaAllah akan kembali lagi😎.

1 people find it helpful

Roswitha B.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 68 week(s) ago

Hotel rooms are very comfortable. Delicious food. The staff are very friendly and helpful.
Translated by Google Icon
See original

Find this review helpful?

Hanna Y.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 70 week(s) ago

All good! BEST the gave us such a great great hospitality! Definitely will comeback 🫶🏻.

Find this review helpful?

Mr Doddy Rahadi
icon-origin-TRAVELOKA

8.5

/10

Reviewed 79 week(s) ago

Accommodation is good and the food is pretty good and security is good too.
Translated by Google Icon
See original

1 people find it helpful

Andanawari S.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 91 week(s) ago

One of the best hotel di Jakarta, no doubt! I booked room with Club Package (including 5 times Meals) and all food was good! Services and hospitality was never disappointing. Comfortable room, strategic location, all in one package!

1 people find it helpful

stainley k. l.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 118 week(s) ago

The room design is very interesting, the breakfast has many variations but it would be nice not to need to use the order system because the wait is long, the housekeeping performance is very satisfying, the reception does not provide clear information about the advantages we get when we first check in, parking is very difficult if we don't use valet parking very joining the mall parking lot, access to the mall pacific place is very easy, the fnb manager and staff on the 21st floor are very friendly and always ask what we need. Overall we are quite satisfied apart from the lack of hotel staff who are less able to take the initiative to take our luggage at the parking lot P1 even though we are quite tired because of traffic jams so we pulled our own luggage from the parking lot to our room. For a Ritz class hotel this shouldn't be the case. But we will come back again.
Read More
Translated by Google Icon
See original

3 people find it helpful

Hilman
icon-origin-TRAVELOKA

9.4

/10

Reviewed 123 week(s) ago

Stay in executive room. Very okay service. Property is good although some need some rejuvenation. Delicious food. But the room air conditioner is not cold even though it has been reported to the hotel.
Translated by Google Icon
See original

Find this review helpful?

DENDHI RIAWAN SUGANDHI
icon-origin-TRAVELOKA

8.5

/10

Reviewed 124 week(s) ago

Very pleasant! Both the service and the rooms.
Translated by Google Icon
See original

1 people find it helpful

Aulia
icon-origin-TRAVELOKA

9.7

/10

Reviewed 153 week(s) ago

This is my 3rd time staying at Ritz Carlton Pacific Place, by that you can conclude that I always have the most pleasant experience because I keep coming back. Spacious room, spacious bathrom, well-cleaned, top-notch service by all staff members, and don't get me started on the delicious food. The staff members in the lounge were extra attentive, offering everything in (and not in) the menu. You guys are my benchmark for a 5-star hotel stay. Keep up the great work!
Read More

Find this review helpful?

Accommodation's Reply
24 Jan 2022
Dear Ms. Aulia, Warmest greetings from The Ritz-Carlton Jakarta, Pacific Place. We are delighted to have been your chosen hotel during your recent stay in Jakarta. It was truly a pleasure to serve you. Thank you for taking the time to write a fantastic review following your recent stay with us. I am thrilled to hear that you enjoyed our room and our Ladies and Gentlemen were able to make a positive impression on your short stay in Jakarta. At The Ritz-Carlton, we always strive for excellence and deliver the best service to our guests. The team and myself are very thankful for your kind appreciation. I would be certainly share your feedback with all the Ladies and Gentlemen. We look forward to welcoming you back soon again on our property to create a more memorable experience. Best regards, Subin Dharman General Manager
richard p. k.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 159 week(s) ago

Hospitality is very good. The variety of food served at the table is small (perhaps because of the pandemic so that the quality of food hygiene is maintained) but we can request to make a menu that is not on the table so the service is perfect. Make the room also clean and spacious. Very happy and satisfied staycation at this hotel.
Read More
Translated by Google Icon
See original

4 people find it helpful

Accommodation's Reply
20 Dec 2021
Dear Mr. Richard, Thank you for taking the time to share your experience here. We are delighted to know that you enjoyed your stay and satisfied with the service from our Ladies & Gentlemen. Once again, we thank you for your kind feedback and looking forward to welcome you back to The Ritz-Carlton Jakarta, Pacific Place. Best regards, Subin Dharman General Manager
Jessica
icon-origin-TRAVELOKA

9.7

/10

Reviewed 162 week(s) ago

The room was big, also a big bathtub with a TV in front of it, a comfy bed, and complete amenities. The service and hospitality were top-notch. We stayed there for our honeymoon and we got cake when we checked in and got surprises from the staff during breakfast and lunch. All the food was really delicious. Love the Sop Buntut during lunch. Really kudos to Mba Ana and the team to keep checking in with me if I need anything and making sure I had a great stay there.
Read More

Find this review helpful?

Accommodation's Reply
06 Dec 2021
Dear Ms. Jessica, Warmest greetings from The Ritz-Carlton Jakarta, Pacific Place. We are delighted to have been your chosen hotel during your recent stay in Jakarta. It was truly a pleasure to serve you. Thank you for taking the time to write a fantastic review following your recent stay with us. I am thrilled to hear that our Ladies and Gentlemen were able to make a positive impression on your short stay in Jakarta. At The Ritz-Carlton, we always strive for excellence and deliver the best service to our guests. The team and myself are very thankful for your kind appreciation. I would be certainly share your feedback with all the Ladies and Gentlemen and especially Ana. We look forward to welcoming you back soon again on our property to create a more memorable experience. Best regards, Subin Dharman General Manager
David J.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 162 week(s) ago

During the pandemic we've been stayed at several five stars hotels for a staycation. With that being said, we can say confidently that we had experienced the best service from all staffs here in Ritz-Carlton Pacific Place. The staffs were very accommodative. They know you, they call you by your name. They always made sure that we had all our needs fulfilled. The food was superb with so many variations from western to eastern and a mix of both. The room was spacious and clean, and the view was spectacular! Looking forward for our next stay!
Read More

Find this review helpful?

Accommodation's Reply
22 Nov 2021
Dear Mr. David Januar, Thank you for choosing us as your accommodation during your recent stay in Jakarta. We are delighted to know that you enjoyed your stay here and our Ladies & Gentlemen managed to deliver impeccable service during your stay with us. Once again, we thank you and look forward to welcoming you back to The Ritz-Carlton Jakarta, Pacific Place for another memorable RCMemories in town. Best regards, Subin Dharman General Manager
Tyas
icon-origin-TRAVELOKA

10.0

/10

Reviewed 181 week(s) ago

Merayakan ultah suami di The Ritz-Carlton Jakarta, Pacific Place Hotel benar-benar keputusan yang bagus. Kebetulan suami saya ulang tahun di tanggal 22 juni dan saya request untuk decor birthday. Kami dapat service yang memuaskan, mulai dari kedatangan hingga kepulangan. Sepertinya akan kembali lagi ke sini nanti untuk merayakan ultah anak saya. Cuma saya tidak sempat merasakan spa, gym, dan pool nya dikarenakan sedang dilakukan pembatasa ppkm.
Read More

Find this review helpful?

Accommodation's Reply
08 Jul 2021
Dear Tyas, Thank you for taking the time to share your experience with us. We are delighted to be part of your special occasion and thank you for highlighting our Ladies & Gentlemen's impeccable service. Once again, we thank you for your kind feedback and surely looking forward to welcome you back to The Ritz-Carlton Jakarta, Pacific Place for another memorable experiences. Best regards, Subin Dharman General Manager
Fidela V. J.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 181 week(s) ago

I had the most pleasant experience with this hotel. The hotel take some extra miles for enjoying our honeymoon. They really take care of us during our stay! Will sure coming back to enjoy some staycation!

1 people find it helpful

Accommodation's Reply
08 Jul 2021
Dear Fidela, Thank you for taking the time to share your experience with us. We are delighted to know that our Ladies & Gentlemen managed to deliver an impeccable service to you during your special occasion. Once again, we thank you for your kind feedback and surely looking forward to welcome you back to The Ritz-Carlton Jakarta, Pacific Place. Best regards, Subin Dharman General Manager
Muchammad M.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 184 week(s) ago

Amazing experience! We spent a night celebrating my wife's birthday. Thanks to the crews especially Mbak Angel dan Mbak Dita for arranging something in our hygienic and spacious room.

Find this review helpful?

Accommodation's Reply
23 Jun 2021
Dear Muchammad, Warmest greetings from The Ritz-Carlton Jakarta, Pacific Place. We are delighted to have been your chosen hotel during your recent stay in Jakarta. It was truly a pleasure to serve you. Thank you for taking the time to write a fantastic review following your recent stay with us. I am thrilled to hear that our Ladies and Gentlemen were able to make a positive impression on your short stay in Jakarta. At The Ritz-Carlton, we always strive for excellence and deliver the best service to our guests. The team and I are very thankful for your kind appreciation. I would certainly share your feedback with all the Ladies and Gentlemen and especially Angel and Dita. We look forward to welcoming you back soon again on our property to create a more memorable experience. Best regards, Subin Dharman General Manager
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 The Ritz-Carlton Jakarta, Pacific Place Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.