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The Royal Surakarta Heritage - Handwritten Collection
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The Royal Surakarta Heritage - Handwritten Collection
Hotels
8.7
Impressive
From 2,556 verified guests reviews
What Guests Say About Their Stay
Strategic Location (83)
Kids Friendly (1)
Friendly Staffs (37)
Comfortable Ambiance (4)
Aldila K. S.
9.1
/ 10
The location is very near Alun Alun and Pusat Grosir Solo (walking distance), the ambience is good, the room is exactly like in the web picture. If you want to buy traditional snack or oleh2, you can go to Pasar Gede with becak (aprox. Time only 5 minutes) the only minus here: The pool depth is 1,40 m from corner to corner. Not kids friendly if you have babies or toddler. But beside that, I would love to come again to this Hotel:).
Ferdinandus P.
10
/ 10
Great hotel at the Center of the City. Nice room. Good Restaurant and food. Nice swimming pool. And fitness center.
Richie D. S. P.
9.4
/ 10
Location is straight away on main road. Near some local favourite restaurant. Good stay for family especially elder.
In the Area
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Jl Slamet Riyadi No 6, Pasar Kliwon, Solo, Jawa Tengah, Indonesia, 57111, Pasar Kliwon, Solo, Jawa Tengah, Indonesia, 57111
Strategic Location
Main Facilities
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24-Hour Front Desk
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What's around The Royal Surakarta Heritage - Handwritten Collection
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Jl Slamet Riyadi No 6, Pasar Kliwon, Solo, Jawa Tengah, Indonesia, 57111, Pasar Kliwon, Solo, Jawa Tengah, Indonesia, 57111
9.1
Strategic Location
Discover More About The Royal Surakarta Heritage - Handwritten Collection
Location
The Royal Surakarta Heritage - MGallery is a hotel in a good neighborhood, which is located at Kampung Baru.
About The Royal Surakarta Heritage - MGallery
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
The Royal Surakarta Heritage - MGallery is a hotel with great comfort and excellent service according to most hotel's guests.
The Royal Surakarta Heritage - MGallery is a wise choice for travelers visiting Kampung Baru.
All facilities in The Royal Surakarta Heritage - Handwritten Collection
Lobby
Hotel Services
- 24-hour Receptionist
Accommodation Policy & General Information in The Royal Surakarta Heritage - Handwritten Collection
Important Note
The hotel is currently under renovation until October 1, 2021.
Check-in/Check-out Time
Check-in:
From 12:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk |
Check-In / Check-Out Time | From 12:00 - Before 12:00 |
Another facilities in The Royal Surakarta Heritage - Handwritten Collection | 24-hour Receptionist |
Frequently asked question in The Royal Surakarta Heritage - Handwritten Collection
What are available facilities at The Royal Surakarta Heritage - Handwritten Collection?
There are top facilites at The Royal Surakarta Heritage - Handwritten Collection such as 24-Hour Front Desk. (some may require extra charges)
What is normal check-in & check-out time at The Royal Surakarta Heritage - Handwritten Collection?
The standard check-in time at The Royal Surakarta Heritage - Handwritten Collection is starting from From 12:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in The Royal Surakarta Heritage - Handwritten Collection
Overall Rating & Reviews
From 2,556 verified guests reviews
8.7
Impressive
Fantastic
1,092
Very Good
1,082
Satisfying
116
Average
266
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
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strategic location (83)
kids friendly (1)
friendly staffs (37)
comfortable ambiance (4)
tasty breakfast (5)
complete facilities (7)
spacious room (31)
varied breakfast (2)
tasty food (25)
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Show Reviews with Photos
B***i
This is a guest profile.
7
/ 10
21 Jan 2025
Need improve and need high maintenance
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Accommodation's Reply
21 Jan 2025
Dear B*I, Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, I gede Pratama Suarmandika. Cluster General Manager
za
zainal a.
Business travel
9.1
/ 10
19 Jan 2025
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K***n
This is a guest profile.
Business travel
6.3
/ 10
19 Jan 2025
I stayed 2 nights and the blower in restroom does'nt work. Good breakfast, kind staff and strategic location but no laundry bag, and complicated water refill.
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Accommodation's Reply
21 Jan 2025
Dear K*and, Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, I gede Pratama Suarmandika. Cluster General Manager
V***a
This is a guest profile.
Leisure
8.8
/ 10
09 Jan 2025
Comfy Hotel, Tasty & Quite Variety of Food, Good Location & View from Bedroom. Highly Consider to Repeat when Vacation in Solo.
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Accommodation's Reply
11 Jan 2025
Dear Guest, We are very grateful for your comments regarding your trust and choice to stay at The Royal Surakarta Heritage Hotel Solo. It is very proud for us to receive this extraordinary feedback/response. We will share your review with the entire team. We are sure that this feedback will be a motivation/spirit for all staff to strive to continuously improve the quality of service. Once again, thank you for sharing your experience, and we look forward to welcoming you back to stay at our place. Best regards, Management of The Royal Surakarta Heritage.
AS
Ayu S.
10
/ 10
08 Jan 2025
So far so good. Tapi untuk pool not kids friendliy
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Accommodation's Reply
11 Jan 2025
Dear Ayu, Warm Greetings from The Royal Surakarta Heritage Hotel Solo, We are very grateful for your comments regarding your trust and choice to stay at The Royal Surakarta Heritage Hotel Solo. It is very proud for us to receive feedback/response from you. We will share your review with the entire team. We are sure that this feedback will be a motivation/spirit for all staff to continue to strive to improve the quality of service. Once again, thank you for sharing your experience, and we look forward to welcoming you back to stay at our place. Best Regards, Management of The Royal Surakarta Heritage
K***a
This is a guest profile.
9.4
/ 10
28 Dec 2024
All were so great staying 6 pax's here! Keep a good service. We definitely will come back
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Accommodation's Reply
30 Dec 2024
Dear Sir/Madam, We greatly appreciate your comments regarding your visit to The Royal Surakarta Heritage - Handwritten Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best regards, i gede Pratama. General Manager
AS
Andrea S.
Business travel
10
/ 10
26 Dec 2024
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Accommodation's Reply
30 Dec 2024
Dear Mrs. Andrea. S, We greatly appreciate your comments regarding your visit to The Royal Surakarta Heritage - Handwritten Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best regards, i gede Pratama. General Manager
L***a
This is a guest profile.
8.9
/ 10
17 Dec 2024
Red room ia creepy, the anothee room is good and nice next time I won't stay in red room
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Accommodation's Reply
19 Dec 2024
Dear Guest, We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage - Handwritten Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, I gede Pratama
M***n
This is a guest profile.
Leisure
8.5
/ 10
10 Dec 2024
Good experience to stay here, hotel ambience is very good, design classic, lots of puppets and gamelan at the Lobby…. All staff friendly and helpful. I'll be back to stay here if visit solo.
1 liked this review
Accommodation's Reply
19 Dec 2024
Dear Guest, We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage - Handwritten Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, I gede Pratama. General Manager
Cahyo S.
Leisure
9.7
/ 10
24 Nov 2024
very helpful & attentive concierge & security person; accommodating me in either temporary storing my rented bicycle during my stay, and keeping my bag for several hours after my check out time. Thank you!
4 liked this review
Accommodation's Reply
02 Dec 2024
Dear Mr. Cahyo S, We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage - Handwritten Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, I gede Pratama. General Manager
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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