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The Royal Surakarta Heritage - Handwritten Collection
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The Royal Surakarta Heritage - Handwritten Collection
8.6
/10
Very Good
2,606 reviews
What Guests Say About Their Stay
Room Space (83)
Staff Friendliness (82)
Bedroom (79)
Distance To City Center (75)
Aldila K. S.
9.1
/ 10
The location is very near Alun Alun and Pusat Grosir Solo (walking distance), the ambience is good, the room is exactly like in the web picture. If you want to buy traditional snack or oleh2, you can go to Pasar Gede with becak (aprox. Time only 5 minutes) the only minus here: The pool depth is 1,40 m from corner to corner. Not kids friendly if you have babies or toddler. But beside that, I would love to come again to this Hotel:).
FERDINANDUS P.
10.0
/ 10
Great hotel at the Center of the City. Nice room. Good Restaurant and food. Nice swimming pool. And fitness center.
Richie D.
9.4
/ 10
Location is straight away on main road. Near some local favourite restaurant. Good stay for family especially elder.
paskarinda
10.0
/ 10
This was second time I stayed in the royal Surakarta heritage solo mgallery collection. The staff were very helpful, clean room and delicious foods. I considered this hotel become my favorite hotel in solo
eko w. s.
9.1
/ 10
The Royal Surakarta Heritage Solo MGallery by Sofitel located at Slamet Riyadi Street, really nice for your staycation or business trip, hotel staff so kind (mostly the greeting with javanese) bed room so huge complete with bathtub, I recommended this hotel once you visit solo
In the Area
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Jl Slamet Riyadi No 6, Pasar Kliwon, Solo, Jawa Tengah, Indonesia, 57111
Main Facilities
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Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in The Royal Surakarta Heritage - Handwritten Collection
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What's around The Royal Surakarta Heritage - Handwritten Collection
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Jl Slamet Riyadi No 6, Pasar Kliwon, Solo, Jawa Tengah, Indonesia, 57111
Discover More About The Royal Surakarta Heritage - Handwritten Collection
Location
The Royal Surakarta Heritage - Handwritten Collection is a hotel in a good neighborhood, which is located at Kampung Baru.
About The Royal Surakarta Heritage - Handwritten Collection
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
The Royal Surakarta Heritage - Handwritten Collection is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at The Royal Surakarta Heritage - Handwritten Collection.
All facilities in The Royal Surakarta Heritage - Handwritten Collection
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby
Transportation
- Bus/truck parking
- Valet parking
Public Facilities
- Parking
- WiFi in public area
Hotel Services
- Concierge
- 24-hour Receptionist
Things to Do
- Outdoor pool
General
- Swimming pool
In-room Facilities
- TV
Accommodation Policy & General Information in The Royal Surakarta Heritage - Handwritten Collection
Important Note
The hotel is currently under renovation until October 1, 2021.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Available rooms at The Royal Surakarta Heritage - Handwritten Collection | 150 |
Number of floors in The Royal Surakarta Heritage - Handwritten Collection | 9 |
Another facilities in The Royal Surakarta Heritage - Handwritten Collection | Bus/truck parking, Valet parking, WiFi in public area, Concierge, 24-hour Receptionist |
Frequently asked question in The Royal Surakarta Heritage - Handwritten Collection
What are available facilities at The Royal Surakarta Heritage - Handwritten Collection?
There are top facilites at The Royal Surakarta Heritage - Handwritten Collection such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Royal Surakarta Heritage - Handwritten Collection?
The standard check-in time at The Royal Surakarta Heritage - Handwritten Collection is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in The Royal Surakarta Heritage - Handwritten Collection
8.6
Very Good
From 2,606 reviews
Provided by travelers on
Cleanliness
8.7
Room Comfort
8.7
Meal
8.4
Location
9.0
Service and Facilites
8.7
People often mention about The Royal Surakarta Heritage - Handwritten Collection
All
Staff Friendliness (58)
Room Space (55)
Bedroom (55)
Distance to City Center (51)
Surroundings (49)
Bathroom (49)
Ambiance (46)
Accessibility (45)
Hotel Area (43)
Variety (41)
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Traveler Reviews The Royal Surakarta Heritage - Handwritten Collection
Number of reviews per page
20
40
Customer reviews
R***y
Leisure
8.7
/10
Reviewed 5 day(s) ago
Nice hotel, big room, but the AC is not cold.
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I***a
Leisure
9.7
/10
Reviewed 1 week(s) ago
good hotel, clean, strategic location, maximum service
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WIbowo A.
Leisure
10.0
/10
Reviewed 1 week(s) ago
staycation if going solo
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B***a
Leisure
8.5
/10
Reviewed 1 week(s) ago
we arrived at the hotel to check in at 10 pm and without prior notice it turned out the hotel was closed so we were moved to Novotel with compensation of free breakfast for 2 people.
the hotel staff was very friendly, gave a very good explanation and escorted us to the Novotel.
the breakfast was varied, the taste was delicious, the swimming pool was also suitable for children.
next time we will definitely come back to this hotel again.
thank you and always success.
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Winardi S.
Leisure
7.0
/10
Reviewed 3 week(s) ago
Upon arrival the concierge informed me that the hotel is closed due to low occupancy and that all guests are relocated to the nearby Novotel. Imagine my disappointment.
2 people find it helpful
AS
Ambar S.
10.0
/10
Reviewed 4 week(s) ago
Large, clean rooms, friendly service, lifts that are not crowded
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Accommodation's Reply
18 Mar 2025
Dear Ambar S, Warmest Greetings from The Royal Surakarta Heritage Hotel Solo, We are very grateful for your comments regarding your trust and choice to stay at The Royal Surakarta Heritage Hotel Solo. It is very encouraging for us to receive positive feedback/responses. We will share your review with the entire team. We are sure that this feedback will be a motivation/spirit for all staff to continue to strive to improve the quality of service. Once again, thank you for sharing your experience, and we look forward to welcoming you back to stay at our place. Best Regards, Dini Fitri Hastuti
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R***y
9.7
/10
Reviewed 4 week(s) ago
A hotel that brings a luxurious atmosphere when we stay in it, the price is quite affordable for a hotel as luxurious as this, only one word is repeated, namely cool, cool and cool.
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1 people find it helpful
Accommodation's Reply
18 Mar 2025
Dear R*y, Warmest Greetings from The Royal Surakarta Heritage Hotel Solo, We are very grateful for your comments regarding your trust and choice to stay at The Royal Surakarta Heritage Hotel Solo. It is very encouraging for us to receive positive feedback/responses. We will share your review with the entire team. We are sure that this feedback will be a motivation/spirit for all staff to continue to strive to improve the quality of service. Thank you again for sharing your experience, and we look forward to welcoming you back to stay at our place. Best Regards, Dini Fitri Hastuti
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VB
Vallery B.
10.0
/10
Reviewed 6 week(s) ago
Recommended for those close to city hall.
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Accommodation's Reply
18 Mar 2025
Dear Vallery B, Thank you for taking the time to rate your stay at The Royal Surakarta Heritage. We greatly appreciate your feedback. We are glad you enjoyed your stay and we look forward to welcoming you again to The Royal Surakarta Heritage Solo. Warm Regards, Dini Fitri Hastuti.
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A***a
9.4
/10
Reviewed 6 week(s) ago
the hotel is good. the location is strategic. the downside is if there is CFD on Sundays it is difficult to get in and out of the hotel. there is no alternative road so when you want to return to the hotel you are blocked by the CFD parking attendant and are not allowed to pass through Slamet Riyadi even though it is in the slow lane. the taste of the food at the coffee shop during breakfast is so-so, not very tasty and the variations are not too many.
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5 people find it helpful
Accommodation's Reply
18 Mar 2025
Dear A*a, Thank you for taking the time to tell us about your experience at The Royal Surakarta Heritage. We regret that your experience did not meet your expectations; please allow us to express our sincerest apologies. We strive to provide better service to every guest; therefore, your feedback regarding the quality of the food is very important to us. We assure you that we have taken action to address and prevent future issues from occurring. We appreciate you sharing your concerns with us and we hope that you will give us the opportunity to serve you better in the near future. Sincerely, Dini Fitri Hastuti
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CW
Chakalica W.
10.0
/10
Reviewed 8 week(s) ago
The place is nice. I've been here several times.
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1 people find it helpful
P***y
Leisure
9.7
/10
Reviewed 9 week(s) ago
🌟🌟🌟🌟🌟 Amazing!
Staying at The Royal Surakarta Heritage - Handwritten Collection was truly a memorable experience! The interior is very cool with an elegant classic Javanese feel. Every corner of the hotel feels artistic and full of character.
✅ Strategic Location – Close to Surakarta Palace, Klewer Market, and Solo culinary center.
✅ Friendly Service – Professional staff and always ready to help.
✅ Comfortable & Clean Rooms – Unique Javanese decoration, comfortable beds, and complete facilities.
✅ Complete Facilities – Clean swimming pool and very peaceful hotel atmosphere.
❗ Breakfast Can Be Improved – Needs to be more varied to make it more interesting.
Overall, this hotel is amazing! The interior design is top-notch, the service is satisfying, and the authentic Javanese atmosphere makes the experience of staying even more special.
Will definitely come back again!
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L
Lianindra
Leisure
10.0
/10
Reviewed 9 week(s) ago
Definitely will come back, nice large clean room. With a great ambiance đź‘Ťđź‘Ť
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Accommodation's Reply
06 Feb 2025
Dear Lianindra,
Warm Greetings from The Royal Surakarta Heritage Hotel Solo,
We are very grateful for your comments regarding your trust and choice of staying at The Royal Surakarta Heritage Hotel Solo. We are very proud to receive this great feedback.
We will share your review with the whole team. We are sure that this feedback will motivate all staff to continue to improve service quality.
Once again, thank you for sharing your experience, and we are waiting for your return to stay at our place.
Best regards,
The Royal Surakarta Heritage
KK
Kaose K.
9.7
/10
Reviewed 9 week(s) ago
the hotel is comfortable and the location is perfect
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1 people find it helpful
Accommodation's Reply
06 Feb 2025
Dear Kaose, Warmest Greetings from The Royal Surakarta Heritage Hotel Solo, We are very grateful for your comments regarding your trust and choice to stay at The Royal Surakarta Heritage Hotel Solo. It is very proud for us to receive this extraordinary feedback/response. We will share your review with the entire team. We are sure that this feedback will be a motivation/spirit for all staff to continue to strive to improve the quality of service. Once again, thank you for sharing your experience, and we look forward to welcoming you back to stay at our place. Best Regards, The Royal Surakarta Heritage Solo
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Aditya N.
Staycation
10.0
/10
Reviewed 10 week(s) ago
Friendly staff, decent facilities, good food, thank you
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Accommodation's Reply
06 Feb 2025
Dear Aditya N, Warmest Greetings from The Royal Surakarta Heritage Hotel Solo, We are very grateful for your comments regarding your trust and choice to stay at The Royal Surakarta Heritage Hotel Solo. It is very proud for us to receive this extraordinary feedback/response. We will share your review with the entire team. We are sure that this feedback will be a motivation/spirit for all staff to continue to strive to improve the quality of service. Once again, thank you for sharing your experience, and we look forward to welcoming you back to stay at our place. Best Regards, The Royal Surakarta Heritage Solo
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Muhammad G. D. A.
Leisure
5.6
/10
Reviewed 10 week(s) ago
the service is not good enough, booked for 4 families but the room location separated even though we request connecting room. During my stay, there is a leak in the roof & forced us to change room. Not recommended & I dont even believe that it is 5 star hotel
2 people find it helpful
Accommodation's Reply
06 Feb 2025
Dear Muhammad GDA, Thank you for taking the time to tell us about your experience at The Royal Surakarta Heritage. We regret that your experience did not meet your expectations; please allow us to express our sincerest apologies. We strive to provide better service to every guest; therefore, your feedback regarding the breakfast variety is very important to us. We assure you that we have taken action to address and prevent future issues from recurring. We appreciate you sharing your concerns with us and we hope that you will give us the opportunity to serve you better in the near future. Sincerely, The Royal Surakarta Heritage
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DA
Dhany A. P.
Staycation
8.5
/10
Reviewed 10 week(s) ago
Only the breakfast was less than satisfactory, the lack of menu served
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Accommodation's Reply
06 Feb 2025
Dear Dhany AP, Thank you for taking the time to tell us about your experience at The Royal Surakarta Heritage. We regret that your experience did not meet your expectations; please allow us to express our sincerest apologies. We strive to provide better service to every guest; therefore, your feedback regarding the breakfast variety is very important to us. We assure you that we have taken action to address and prevent future issues from occurring. We appreciate you sharing your concerns with us and we hope that you will give us the opportunity to serve you better in the near future. Sincerely, The Royal Surakarta Heritage
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S
Sulestari
Staycation
10.0
/10
Reviewed 10 week(s) ago
Highly Recommended.. The place is comfortable, easy access to everywhere. Close to culinary tourism and batik shopping
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1 people find it helpful
Accommodation's Reply
06 Feb 2025
Dear Sulestari, Warm Greetings from The Royal Surakarta Heritage Hotel Solo, We are very grateful for your comments regarding your trust and choice to stay at The Royal Surakarta Heritage Hotel Solo. It is very proud for us to receive this extraordinary feedback/response. We will share your review with the entire team. We are sure that this feedback will be a motivation/spirit for all staff to continue to strive to improve the quality of service. Once again, thank you for sharing your experience, and we look forward to welcoming you back to stay at our place. Best Regards, The Royal Surakarta Heritage
See original
B***i
7.0
/10
Reviewed 11 week(s) ago
Need improve and need high maintenance
Find this review helpful?
Accommodation's Reply
21 Jan 2025
Dear B***i,
Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
I Gede Pratama Suarmandika
Cluster General Manager
S***i
9.7
/10
Reviewed 11 week(s) ago
The hotel is strategically located and close to the city center. And Klewer Market. Also suitable if there is a car free day on Sunday.
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Accommodation's Reply
06 Feb 2025
Dear Guest, Warm Greetings from The Royal Surakarta Heritage Hotel Solo, We are very grateful for your comments regarding your trust and choice to stay at The Royal Surakarta Heritage Hotel Solo. It is very proud for us to receive this extraordinary feedback/response. We will share your review with the entire team. We are sure that this feedback will be a motivation/spirit for all staff to continue to strive to improve the quality of service. Once again, thank you for sharing your experience, and we look forward to welcoming you back to stay at our place. Best Regards, The Royal Surakarta Heritage
See original
s***a
Leisure
10.0
/10
Reviewed 11 week(s) ago
The hotel staff is very friendly, the hotel location is strategic, the hotel rooms are clean.
See original
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Accommodation's Reply
21 Jan 2025
Dear S*a, Thank you for choosing The Royal Surakarta Heritage Hotel and giving us a good review of our hotel. It is very encouraging to hear that our standard of service and hospitality can meet your wishes and expectations, we continue to do our best to ensure that all our guests have the best stay experience. We look forward to welcoming you back to our hotel on your next visit! Warm regards, i gede Pratama Suarmandika. Cluster General Manager.
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