The Royal Surakarta Heritage - Handwritten Collection

Dear Lianindra, Warm Greetings from The Royal Surakarta Heritage Hotel Solo, We are very grateful for your comments regarding your trust and choice of staying at The Royal Surakarta Heritage Hotel Solo. We are very proud to receive this great feedback. We will share your review with the whole team. We are sure that this feedback will motivate all staff to continue to improve service quality. Once again, thank you for sharing your experience, and we are waiting for your return to stay at our place. Best regards, The Royal Surakarta Heritage

Dear Santi Y, Thank you for taking time to give rating of your experience. We appreciate so much your rating. We are glad that you enjoy your visit and we are looking forward to welcome you again at The Royal Surakarta Heritage Solo. Sincerely, The Royal Surakarta Heritage.

Dear Muhammad GDA, Thank you for taking the time to tell us about your experience at The Royal Surakarta Heritage. We regret that your experience did not meet your expectations; please allow us to express our sincerest apologies. We strive to provide better service to every guest; therefore, your feedback regarding the breakfast variety is very important to us. We assure you that we have taken action to address and prevent future issues from recurring. We appreciate you sharing your concerns with us and we hope that you will give us the opportunity to serve you better in the near future. Sincerely, The Royal Surakarta Heritage

Dear B*I, Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, I gede Pratama Suarmandika. Cluster General Manager

Dear Zainal, Thank you for taking the time to review your stay at The Royal Surakarta Heritage Hotel Solo. We are very happy to know that you had a pleasant stay. We look forward to welcoming you back to The Royal Surakarta Heritage Hotel. Kind regards. The Royal Surakarta Heritage

Dear K*and, Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage. I am sorry that your experience did not meet your expectations; Please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, I gede Pratama Suarmandika. Cluster General Manager

Dear Guest, We are very grateful for your comments regarding your trust and choice to stay at The Royal Surakarta Heritage Hotel Solo. It is very proud for us to receive this extraordinary feedback/response. We will share your review with the entire team. We are sure that this feedback will be a motivation/spirit for all staff to strive to continuously improve the quality of service. Once again, thank you for sharing your experience, and we look forward to welcoming you back to stay at our place. Best regards, Management of The Royal Surakarta Heritage.

Dear Ayu, Warm Greetings from The Royal Surakarta Heritage Hotel Solo, We are very grateful for your comments regarding your trust and choice to stay at The Royal Surakarta Heritage Hotel Solo. It is very proud for us to receive feedback/response from you. We will share your review with the entire team. We are sure that this feedback will be a motivation/spirit for all staff to continue to strive to improve the quality of service. Once again, thank you for sharing your experience, and we look forward to welcoming you back to stay at our place. Best Regards, Management of The Royal Surakarta Heritage

Dear Sir/Madam, We greatly appreciate your comments regarding your visit to The Royal Surakarta Heritage - Handwritten Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best regards, i gede Pratama. General Manager