The Royal Surakarta Heritage - Handwritten Collection

8.6
/10

Very Good

2,627 reviews

What Guests Say About Their Stay

Staff Friendliness (94)
Room Space (93)
Bedroom (90)
Distance To City Center (84)
Aldila K. S.
9.1
/ 10
The location is very near Alun Alun and Pusat Grosir Solo (walking distance), the ambience is good, the room is exactly like in the web picture. If you want to buy traditional snack or oleh2, you can go to Pasar Gede with becak (aprox. Time only 5 minutes) the only minus here: The pool depth is 1,40 m from corner to corner. Not kids friendly if you have babies or toddler. But beside that, I would love to come again to this Hotel:).
FERDINANDUS P.
10.0
/ 10
Great hotel at the Center of the City. Nice room. Good Restaurant and food. Nice swimming pool. And fitness center.
Richie D.
9.4
/ 10
Location is straight away on main road. Near some local favourite restaurant. Good stay for family especially elder.
paskarinda
10.0
/ 10
This was second time I stayed in the royal Surakarta heritage solo mgallery collection. The staff were very helpful, clean room and delicious foods. I considered this hotel become my favorite hotel in solo
eko w. s.
9.1
/ 10
The Royal Surakarta Heritage Solo MGallery by Sofitel located at Slamet Riyadi Street, really nice for your staycation or business trip, hotel staff so kind (mostly the greeting with javanese) bed room so huge complete with bathtub, I recommended this hotel once you visit solo
In the Area
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Jl Slamet Riyadi No 6, Pasar Kliwon, Solo, Jawa Tengah, Indonesia, 57111

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
The Royal Surakarta Heritage - Handwritten Collection is a hotel in a good neighborhood, which is located at Kampung Baru. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Royal Surakarta Heritage - Handwritten Collection

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Jl Slamet Riyadi No 6, Pasar Kliwon, Solo, Jawa Tengah, Indonesia, 57111
Lobby The Royal Surakarta Heritage - Handwritten Collection
Lobby 2 The Royal Surakarta Heritage - Handwritten Collection

Discover More About The Royal Surakarta Heritage - Handwritten Collection

Location


The Royal Surakarta Heritage - Handwritten Collection is a hotel in a good neighborhood, which is located at Kampung Baru.

About The Royal Surakarta Heritage - Handwritten Collection

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Royal Surakarta Heritage - Handwritten Collection is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Royal Surakarta Heritage - Handwritten Collection.

All facilities in The Royal Surakarta Heritage - Handwritten Collection

Bar, Cafe and Lounge The Royal Surakarta Heritage - Handwritten Collection
Bar, Cafe and Lounge
Swimming Pool The Royal Surakarta Heritage - Handwritten Collection
Swimming Pool
Fitness Center The Royal Surakarta Heritage - Handwritten Collection
Fitness Center
Functional Hall The Royal Surakarta Heritage - Handwritten Collection
Functional Hall
Lobby The Royal Surakarta Heritage - Handwritten Collection
Lobby

Transportation

  • Bus/truck parking
  • Valet parking

Public Facilities

  • Parking
  • WiFi in public area

Hotel Services

  • Concierge
  • 24-hour Receptionist

Things to Do

  • Outdoor pool

General

  • Swimming pool

In-room Facilities

  • TV

Accommodation Policy & General Information in The Royal Surakarta Heritage - Handwritten Collection

Important Note

The hotel is currently under renovation until October 1, 2021.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Available rooms at The Royal Surakarta Heritage - Handwritten Collection
150
Number of floors in The Royal Surakarta Heritage - Handwritten Collection
9
Another facilities in The Royal Surakarta Heritage - Handwritten Collection
Bus/truck parking, Valet parking, WiFi in public area, Concierge, 24-hour Receptionist

Frequently asked question in The Royal Surakarta Heritage - Handwritten Collection

What are available facilities at The Royal Surakarta Heritage - Handwritten Collection?
There are top facilites at The Royal Surakarta Heritage - Handwritten Collection such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Royal Surakarta Heritage - Handwritten Collection?
The standard check-in time at The Royal Surakarta Heritage - Handwritten Collection is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in The Royal Surakarta Heritage - Handwritten Collection

8.6
Very Good

From 2,627 reviews

Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.4

Location

9.0

Service and Facilites

8.7

People often mention about The Royal Surakarta Heritage - Handwritten Collection
All
Staff Friendliness (65)
Room Space (61)
Bedroom (61)
Distance to City Center (57)
Surroundings (54)
Bathroom (53)
Ambiance (52)
Accessibility (51)
Hotel Area (48)
Variety (46)
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Traveler Reviews The Royal Surakarta Heritage - Handwritten Collection

Number of reviews per page
20
40
Customer reviews
Niluh R. N.
icon-Business
Business
icon-origin-TRAVELOKA

9.7

/10

Reviewed 4 day(s) ago

very impressed with the royal ornaments with a touch of Javanese Europe..it's a shame we only had the opportunity to stay 1 night without being able to enjoy breakfast..because of the morning flight but we promise that if we go to Solo later we will make sure to stay longer choosing this hotel so that we can enjoy the facilities here
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1 people find it helpful

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Yustino A. W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.7

/10

Reviewed 4 day(s) ago

The first experience of staying at this hotel was very memorable. Because it was served by friendly staff, helpers and good service. For the hotel atmosphere, it was comfortable, the rooms were spacious and clean, besides that the view was according to my request. For food, it was quite varied. Access to this hotel is in the middle of the city so it is quite close to Mangkunegaran and Pasar Gede. Around the hotel there are also coffee shops and other places to eat so it is not difficult to find food and places to hang out in Solo. Overall I am happy to stay here
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r***a
icon-origin-TRAVELOKA

8.7

/10

Reviewed 1 week(s) ago

The location is right in the middle of the city, close to everywhere on foot, but somehow my room is hot, it seems like only the AC in the middle of the house is working, but the bedroom is quite hot, it's a shame.
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Naufal L. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.3

/10

Reviewed 2 week(s) ago

The facility is amazing. Service is amazing. But for food, need to improve.

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I***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.5

/10

Reviewed 2 week(s) ago

The hotel staff is friendly, the cleanliness is okay. It's not yet time to check in and we can enter...
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kamila s.
icon-origin-TRAVELOKA

8.4

/10

Reviewed 2 week(s) ago

The air conditioner is under maintenance so the room temperature is not too cold, but overall it is okay.
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Sally
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

I had a really pleasant stay at this hotel. The architecture stood out the most—it's a beautiful blend of local cultural elements and modern design, which gives the place a unique charm. The atmosphere was relaxing, the staff were friendly, and everything was clean and well-kept. Definitely a great place to stay for those who appreciate both comfort and a touch of cultural authenticity.
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2 people find it helpful

W***o
icon-origin-TRAVELOKA

9.4

/10

Reviewed 2 week(s) ago

Close to everywhere, especially on Sundays there is a car free day so you can exercise in front of the hotel.
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1 people find it helpful

D***r
icon-origin-TRAVELOKA

8.8

/10

Reviewed 2 week(s) ago

All things were good and comfortable, however the HVAC in my room was not maximal due to the old system. I hope there will be rectification/upgrading for the HVAC system.

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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.4

/10

Reviewed 2 week(s) ago

From the moment I stepped into The Royal Heritage Surakarta, I was captivated by its unique blend of traditional Javanese charm and modern comfort. **Ambiance/Facilities:** The hotel exudes a regal atmosphere, staying true to its name. The intricate wooden carvings, batik-inspired décor, and heritage-inspired architecture instantly transport you to a more elegant era. Facilities were top-notch – from the serene swimming pool and well-equipped fitness center to the tranquil spa, every detail felt thoughtfully designed for comfort and relaxation. **Food:** The culinary experience was a highlight of the stay. Breakfast offered a delightful mix of local and international options, all freshly prepared and beautifully presented. I especially enjoyed the traditional Javanese dishes – rich in flavor and authenticity. **Staff Assistance:** The staff were incredibly warm and attentive throughout the stay. From check-in to check-out, they ensured every need was met with a genuine smile and the famed Javanese hospitality. They were also helpful with local recommendations and quick to assist with any requests. **Highlights:** The cultural touches everywhere – from live gamelan music in the lobby to traditional welcome drinks – made the stay truly memorable. The historical design of the property combined with modern luxuries gave it a unique character that stood out. **Price:** Considering the quality of service, ambiance, and amenities, I found the hotel to be excellent value for the price paid. It felt like a luxury experience without the hefty price tag. **Location:** Perfectly located in the heart of Surakarta (Solo), the hotel was just minutes away from popular attractions like the Mangkunegaran Palace and traditional markets. It was convenient for exploring the city while offering a peaceful retreat from the bustle.
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Shinta I.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

clean hotel, friendly staff, close to everywhere, delicious food, really the best👍👍
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Sugeng R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

6.4

/10

Reviewed 3 week(s) ago

This time I had a bad experience staying at this hotel, the air conditioning in the room wasn't cold. I complained but when the staff came they couldn't fix it. Please pay more attention to complaints like this.
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Accommodation's Reply
11 Apr 2025
Dear Mr. Sugeng R, Thank you for taking the time to tell us about your experience at The Royal Surakarta Heritage. We regret that your experience did not meet your expectations; please allow us to express our sincerest apologies. We strive to provide better service to every guest; therefore, your feedback regarding the AC is very important to us. We assure you that we have taken action to address and prevent future issues from occurring. We appreciate you sharing your concerns with us and we hope that you will give us the opportunity to serve you better in the near future. Sincerely, Dini Fitri Hastuti. Assistant FOM
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O***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 3 week(s) ago

First experience staying here, choose Junior Suite room, the room is quite spacious but the room smells, the sheets and pillows smell musty like old sheets, paid snacks, AC is not cold at all. It's quite unfortunate to sleep in the heat for 2 nights.
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3 people find it helpful

Accommodation's Reply
11 Apr 2025
Dear O*a, Thank you for taking the time to tell us about your experience at The Royal Surakarta Heritage. We regret that your experience did not meet your expectations; please allow us to express our sincerest apologies. We strive to provide better service to every guest; therefore, your feedback is very important to us. We assure you that we have taken action to address and prevent future issues from recurring. We appreciate you sharing your concerns with us and we hope that you will give us the opportunity to serve you better in the near future. Sincerely, Dini Fitri Hastuti. Assistant FOM
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Harya N. I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

The hotel is close to PGS, Pasar Gede, Keraton Kasunanan & Mangkunegaran & other places. The hotel staff is very helpful. The outside room with hotel decoration that really reflects the face of Central Java. In the morning there is someone playing gamelan. Breakfast is also delicious.
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Accommodation's Reply
11 Apr 2025
Dear Harya n i, Warmest Greetings from The Royal Surakarta Heritage Hotel Solo, We are very grateful for your comments regarding your trust and choice to stay at The Royal Surakarta Heritage Hotel Solo. It is very encouraging for us to receive positive feedback/responses. We will share your review with the entire team. We are sure that this feedback will be a motivation/spirit for all staff to continue to strive to improve the quality of service. Once again, thank you for sharing your experience, and we look forward to welcoming you back to stay at our place. Best Regards, Dini Fitri Hastuti. Assistant FOM
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R***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.7

/10

Reviewed 4 week(s) ago

Nice hotel, big room, but the AC is not cold.
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Accommodation's Reply
11 Apr 2025
Dear R*y, Thank you for taking the time to tell us about your experience at The Royal Surakarta Heritage. We strive to provide better service to every guest; therefore, your feedback regarding the AC is very important to us. We assure you that we have taken action to address and prevent future issues from occurring. We appreciate you sharing your concerns with us and we hope that you will give us the opportunity to serve you better in the near future. Sincerely, Dini Fitri Hastuti. Assistant FOM
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I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.7

/10

Reviewed 4 week(s) ago

good hotel, clean, strategic location, maximum service
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1 people find it helpful

Accommodation's Reply
11 Apr 2025
Dear l*a, Warmest Greetings from The Royal Surakarta Heritage Hotel Solo, We are very grateful for your comments regarding your trust and choice to stay at The Royal Surakarta Heritage Hotel Solo. It is very encouraging for us to receive positive feedback/responses. We will share your review with the entire team. We are sure that this feedback will be a motivation/spirit for all staff to continue to strive to improve the quality of service. Once again, thank you for sharing your experience, and we look forward to welcoming you back to stay at our place. Best Regards, Dini Fitri Hastuti. Assistant FOM
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WIbowo A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 4 week(s) ago

staycation if going solo
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Accommodation's Reply
11 Apr 2025
Dear Wibowo A, First of all, we would like to thank you for taking the time to share your experience and thank you for choosing The Royal Surakarta Heritage Solo as your place to stay while in Solo. Thank you for your loyalty, Mr. Wibowo, we are very happy to receive positive feedback from you. We will share your review with the entire team. We are sure that this feedback will be a motivation/spirit for all staff to continue to strive to improve the quality of service. Once again, thank you for sharing your experience, and we look forward to welcoming you back to stay with us. Best regards, Dini Fitri Hastuti. Assistant FOM.
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B***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA

8.5

/10

Reviewed 5 week(s) ago

we arrived at the hotel to check in at 10 pm and without prior notice it turned out the hotel was closed so we were moved to Novotel with compensation of free breakfast for 2 people. the hotel staff was very friendly, gave a very good explanation and escorted us to the Novotel. the breakfast was varied, the taste was delicious, the swimming pool was also suitable for children. next time we will definitely come back to this hotel again. thank you and always success.
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1 people find it helpful

Accommodation's Reply
11 Apr 2025
Dear B*a, Warmest Greetings from The Royal Surakarta Heritage Hotel Solo, We are very grateful for your comments regarding your trust and choice to stay at The Royal Surakarta Heritage Hotel Solo and Novotel Solo. It is very encouraging for us to receive positive feedback/responses. We will share your review with the entire team. We are sure that this feedback will be a motivation/spirit for all staff to continue to strive to improve the quality of service. Once again, thank you for sharing your experience, and we look forward to welcoming you back to stay at our place. Best Regards, Dini Fitri Hastuti
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Winardi S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

7.0

/10

Reviewed 6 week(s) ago

Upon arrival the concierge informed me that the hotel is closed due to low occupancy and that all guests are relocated to the nearby Novotel. Imagine my disappointment.

3 people find it helpful

Accommodation's Reply
11 Apr 2025
Dear Winardi, Thank you for taking the time to tell us about your experience at the The Royal Surakarta Heritage - Handwritten Collection. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Handwritten, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Impacted from the economic situation in Solo forced us to relocate all of our guests to our sister company Novotel Solo. We deeply regret that we have to inform the situation in the short notice. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management The Royal Surakarta Heritage
Ambar S.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 7 week(s) ago

Large, clean rooms, friendly service, lifts that are not crowded
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1 people find it helpful

Accommodation's Reply
18 Mar 2025
Dear Ambar S, Warmest Greetings from The Royal Surakarta Heritage Hotel Solo, We are very grateful for your comments regarding your trust and choice to stay at The Royal Surakarta Heritage Hotel Solo. It is very encouraging for us to receive positive feedback/responses. We will share your review with the entire team. We are sure that this feedback will be a motivation/spirit for all staff to continue to strive to improve the quality of service. Once again, thank you for sharing your experience, and we look forward to welcoming you back to stay at our place. Best Regards, Dini Fitri Hastuti
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