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The Royal Surakarta Heritage - MGallery
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The Royal Surakarta Heritage - MGallery
Hotels
8.6
Impressive
From 2,515 verified guests reviews
What Guests Say About Their Stay
Strategic Location (83)
Kids Friendly (1)
Friendly Staffs (37)
Comfortable Ambiance (4)
Aldila K. S.
9.1
/ 10
The location is very near Alun Alun and Pusat Grosir Solo (walking distance), the ambience is good, the room is exactly like in the web picture. If you want to buy traditional snack or oleh2, you can go to Pasar Gede with becak (aprox. Time only 5 minutes) the only minus here: The pool depth is 1,40 m from corner to corner. Not kids friendly if you have babies or toddler. But beside that, I would love to come again to this Hotel:).
Ferdinandus P.
10
/ 10
Great hotel at the Center of the City. Nice room. Good Restaurant and food. Nice swimming pool. And fitness center.
Richie D. S. P.
9.4
/ 10
Location is straight away on main road. Near some local favourite restaurant. Good stay for family especially elder.
In the Area
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Jl Slamet Riyadi No 6, Pasar Kliwon, Solo, Jawa Tengah, Indonesia, 57111
Strategic Location
Main Facilities
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Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in The Royal Surakarta Heritage - MGallery
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What's around The Royal Surakarta Heritage - MGallery
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Jl Slamet Riyadi No 6, Pasar Kliwon, Solo, Jawa Tengah, Indonesia, 57111
9
Strategic Location
Discover More About The Royal Surakarta Heritage - MGallery
Location
The Royal Surakarta Heritage - MGallery is a hotel in a good neighborhood, which is located at Kampung Baru.
About The Royal Surakarta Heritage - MGallery
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
The Royal Surakarta Heritage - MGallery is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at The Royal Surakarta Heritage - MGallery.
All facilities in The Royal Surakarta Heritage - MGallery
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby
Transportation
- Bus/truck parking
- Valet parking
Public Facilities
- Parking
- WiFi in public area
Hotel Services
- Concierge
- 24-hour Receptionist
Things to Do
- Outdoor pool
General
- Swimming pool
In-room Facilities
- TV
Accommodation Policy & General Information in The Royal Surakarta Heritage - MGallery
Important Note
The hotel is currently under renovation until October 1, 2021.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Number of floors in The Royal Surakarta Heritage - MGallery | 9 |
Another facilities in The Royal Surakarta Heritage - MGallery | Bus/truck parking, Valet parking, WiFi in public area, Concierge, 24-hour Receptionist |
Frequently asked question in The Royal Surakarta Heritage - MGallery
What are available facilities at The Royal Surakarta Heritage - MGallery?
There are top facilites at The Royal Surakarta Heritage - MGallery such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Royal Surakarta Heritage - MGallery?
The standard check-in time at The Royal Surakarta Heritage - MGallery is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in The Royal Surakarta Heritage - MGallery
Overall Ratings & Reviews The Royal Surakarta Heritage - MGallery
Traveloka (2515)
Other (5579)
8.6
Very Good
From 2.5K reviews
Provided by travelers on
Cleanliness
8.7
Room Comfort
8.7
Meal
8.4
Location
9.0
Service & Facilites
8.7
People often mention about The Royal Surakarta Heritage - MGallery
All
Staff Friendliness (37)
Bedroom (35)
Room Space (34)
Distance to City Center (33)
Accessibility (33)
Bathroom (33)
Hotel Area (31)
Surroundings (29)
Family Friendly (29)
Ambiance (29)
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Traveler Reviews The Royal Surakarta Heritage - MGallery
Number of reviews per page
20
40
L***a
8.9
/10
Reviewed 7 day(s) ago
Red room ia creepy, the anothee room is good and nice next time I won't stay in red room
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Accommodation's Reply
19 Dec 2024
Dear Guest,
We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage - Handwritten Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team.
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
I Gede Pratama
s***i
10.0
/10
Reviewed 1 week(s) ago
There was a family event, so I took a deluxe room, the room was clean and had a bathtub. The classic Javanese nuance made it comfortable and calm. The breakfast was delicious, from traditional to western food, everything was there. It was so complete that I was full because I wanted to try everything 😆
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Accommodation's Reply
19 Dec 2024
Dear Sir/Madam, We greatly appreciate your comments regarding your visit to The Royal Surakarta Heritage - Handwritten Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best regards, i gede Pratama. General Manager
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M***n
Leisure
8.5
/10
Reviewed 2 week(s) ago
Good experience to stay here, hotel ambience is very good, design classic, lots of puppets and gamelan at the Lobby…. All staff friendly and helpful. I'll be back to stay here if visit solo.
1 people find it helpful
Accommodation's Reply
19 Dec 2024
Dear Guest,
We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage - Handwritten Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team.
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
I Gede Pratama
General Manager
DM
Daniel M. K.
Leisure
9.4
/10
Reviewed 2 week(s) ago
City center, if Sunday go straight to the car free day area, maybe the swimming pool is better if it is child friendly or there is a children's swimming pool
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Accommodation's Reply
12 Dec 2024
Dear Mr. Daniel M. Ke, We greatly appreciate your comments regarding your visit to The Royal Surakarta Heritage - Handwritten Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best regards, i gede Pratama. General Manager
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Guest
Transit
9.7
/10
Reviewed 3 week(s) ago
Pleasant and comfortable. Always stay in this hotel every time I go to Solo.
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2 people find it helpful
Accommodation's Reply
02 Dec 2024
Dear Sir/Madam, We greatly appreciate your comments regarding your visit to The Royal Surakarta Heritage - Handwritten Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best regards, i gede Pratama. General Manager
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T***a
Transit
10.0
/10
Reviewed 4 week(s) ago
friendly staff and classic interior, clean and comfortable rooms
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Accommodation's Reply
02 Dec 2024
Dear Sir/Madam, We greatly appreciate your comments regarding your visit to The Royal Surakarta Heritage - Handwritten Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best regards, i gede Pratama. General Manager
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V***y
Leisure
8.8
/10
Reviewed 4 week(s) ago
The staff is very friendly. Only there is no bellboy to help us carry the luggage when we arrive. Wifi can't connect after trying three network names.
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1 people find it helpful
Accommodation's Reply
02 Dec 2024
Dear Sir/Madam, We greatly appreciate your comments regarding your visit to The Royal Surakarta Heritage - Handwritten Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. Regarding our Wifi quality, we will improve it to be better. We are sure that this will be a motivation for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best regards, i gede Pratama. General Manager
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L***i
10.0
/10
Reviewed 4 week(s) ago
I've stayed here several times and it's always been a pleasure, it's close to everywhere, easy road access, very nice
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1 people find it helpful
Accommodation's Reply
02 Dec 2024
Dear Sir/Madam, We greatly appreciate your comments regarding your visit to The Royal Surakarta Heritage - Handwritten Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best regards, i gede Pratama. General Manager
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Cahyo S.
Leisure
9.7
/10
Reviewed 4 week(s) ago
very helpful & attentive concierge & security person; accommodating me in either temporary storing my rented bicycle during my stay, and keeping my bag for several hours after my check out time. Thank you!
3 people find it helpful
Accommodation's Reply
02 Dec 2024
Dear Mr. Cahyo S,
We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage - Handwritten Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team.
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
I Gede Pratama
General Manager
E***i
10.0
/10
Reviewed 5 week(s) ago
Very good. Friendly. Great service. Good sports. Swimming hours can be until 10 pm
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Accommodation's Reply
22 Nov 2024
Dear Sir/Madam, We greatly appreciate your comments regarding your visit to The Royal Surakarta Heritage - Handwritten Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best regards, i gede Pratama. General Manager
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M***a
Transit
8.5
/10
Reviewed 5 week(s) ago
This hotel is very strategically located right in the city center. Easy and close access if you want to use public transportation. Many places to eat and close to the palace. The price is according to the location. Standard rooms are clean and comfortable. Standard food. Access from the elevator to the room is a bit confusing but still ok. Overall it's good and definitely come back again…
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1 people find it helpful
Accommodation's Reply
22 Nov 2024
Dear Sir/Madam, We greatly appreciate your comments regarding your visit to The Royal Surakarta Heritage - Handwritten Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best regards, i gede Pratama. General Manager
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E***i
10.0
/10
Reviewed 5 week(s) ago
The hotel atmosphere is comfortable and aesthetic, the price is worth it
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1 people find it helpful
Accommodation's Reply
20 Nov 2024
Dear Sir/Madam, We greatly appreciate your comments regarding your visit to The Royal Surakarta Heritage - Handwritten Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Sincerely, I. Gede Pratama. General Manager
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Asmawati
Staycation
9.0
/10
Reviewed 5 week(s) ago
for a 5 star hotel standard but with that price so far so good. The staff service is good and friendly but for the room facilities are lacking, hotel slippers are not provided, the shower kit is not complete even booking for 2 people there is only 1 toothbrush, bathtub and soap are not refilled, the AC is not cold, the wifi is also not strong and cannot be used. a bit disappointed but for public facilities everything is complete, the breakfast menu is also quite varied. the classic and traditional design makes it really good before entering the room feels like a museum tour hehe. Thank you for your experience, hopefully it can be an evaluation material for the better.
Read More
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1 people find it helpful
Accommodation's Reply
20 Nov 2024
Dear Ms. Asmawati, We greatly appreciate your comments regarding your visit to The Royal Surakarta Heritage - Handwritten Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best regards, i gede Pratama. General Manager
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MZ
Muhibatuss Z.
10.0
/10
Reviewed 6 week(s) ago
The room is very big and clean, the size of the bed is also big. The breakfast menu is plentiful, the hotel atmosphere is very thick with Javanese customs, okay, keep it up😉.
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Accommodation's Reply
17 Nov 2024
Dear Mr. Muhibatuss Z, We greatly appreciate your comments regarding your visit to The Royal Surakarta Heritage - Handwritten Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best regards, i gede Pratama. General Manager
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Ria B. S.
9.7
/10
Reviewed 6 week(s) ago
Breakfast amazing, taste wonderful, room clean.
Find this review helpful?
Accommodation's Reply
20 Nov 2024
Dear Mrs.Ria B.S,
We very much appreciate your comments regarding your stay at the The Royal Surakarta Heritage - Handwritten Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team.
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
I Gede Pratama
General Manager
RS
RUDY S. S.
Transit
8.8
/10
Reviewed 7 week(s) ago
There is only a small correction from me regarding the room I used when I stayed, the floor of the room in front of the door was a bit porous.
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Accommodation's Reply
11 Nov 2024
Dear Mr. Rudy, Thank you for taking the time to tell us about your experience at The Royal Surakarta Heritage - Handwritten Collection. I regret that your experience did not meet your expectations; please allow me to express my sincere apologies. We strive to provide a great service experience for every customer; therefore your feedback is very important to us. Please be assured that we are taking appropriate action to address this issue and prevent similar occurrences in the future. We appreciate your sharing of your concerns, and we hope that you will give us the opportunity to serve you better in the near future. Sincerely, i gede Pratama. General Manager
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Dedy
10.0
/10
Reviewed 7 week(s) ago
The service is friendly, the hotel emphasizes Javanese culture which is extraordinary, it is clean, the breakfast is good, it's really cool 👍👍👍👍
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Accommodation's Reply
11 Nov 2024
Dear Mr. Dedy, We greatly appreciate your comments regarding your visit to The Royal Surakarta Heritage - Handwritten Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best regards, i gede Pratama. General Manager
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D***n
10.0
/10
Reviewed 8 week(s) ago
Everything is good and the facilities are okay, it's just that at 5 pm the room isn't ready yet and we have to wait.
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1 people find it helpful
Accommodation's Reply
11 Nov 2024
Dear Sir/Madam, Thank you for taking the time to tell us about your experience at The Royal Surakarta Heritage - Handwritten Collection. I regret that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a great service experience for every customer; therefore your feedback is very important to us. Please be assured that we are taking appropriate action to address this issue and prevent similar occurrences in the future. We appreciate your sharing of your concerns, and we hope that you will give us the opportunity to serve you better in the near future. Sincerely, i gede Pratama. General Manager
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A***d
10.0
/10
Reviewed 9 week(s) ago
Great and very satisfying close to the palace.
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Accommodation's Reply
23 Oct 2024
Dear Sir/Madam, We greatly appreciate your comments regarding your visit to The Royal Surakarta Heritage-Handwritten Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best regards, i gede Pratama. General Manager.
See original
TM
Tati M.
Staycation
10.0
/10
Reviewed 10 week(s) ago
Will stay at Royal again. Overall it was okay.
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Accommodation's Reply
16 Oct 2024
Dear Mr. Tati M., We greatly appreciate your comments regarding your visit to The Royal Surakarta Heritage-Handwritten Collection. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Sincerely, i gede Pratama. General Manager.
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Number of reviews per page
20
40
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