The Sultan Hotel & Residence Jakarta

Hotels
2019 Traveloka Hotel Awards Winner: Best Service

8.6

Impressive
From 7,348 verified guests reviews

What Guests Say About Their Stay

Strategic Location (48)
Friendly Staffs (15)
Excellent Service (5)
Tasty Breakfast (14)
Megawati R.
10
/ 10
best hospitality! we stayed 1 night for staycation, everything so smooth and easy. best part, staff nice and set up a birthday compliment for my daughter. protocol for covid safe is done very well, even when breakfast at resto thank you The Sultan!
Asril A.
9.7
/ 10
Sultan was one of the oldest Jakarta hotel. Great hospitality! I book this to celebrate my parents wedding anniversary and call them to create a special decor and provide great view for them. Surprisingly, the did provide both and it was very amusing for my parents, especially mom who was excite. So, although it's old but they still have the best view, best location, hospitality and very clean room
Maria N. T. A. S.
10
/ 10
The Sultan Hotel is one of the best in the city. It is located in the heart of the city, it is easy to reach this place. All the staff are friendly and helpful. I love the room, it is spacious and lovely. The breakfast is super good. I had very good moment and so much fun staying here. I definitely will go back here with my family and friends.
In the Area
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Jalan Gatot Subroto, Kebayoran Baru, Senayan, Jakarta, Indonesia, 10002

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at The Sultan Hotel & Residence Jakarta is a good choice when you are visiting Senayan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Sultan Hotel & Residence Jakarta

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Jalan Gatot Subroto, Kebayoran Baru, Senayan, Jakarta, Indonesia, 10002
Lobby The Sultan Hotel & Residence Jakarta
Lobby 2 The Sultan Hotel & Residence Jakarta

Discover More About The Sultan Hotel & Residence Jakarta

Location


Staying at The Sultan Hotel & Residence Jakarta is a good choice when you are visiting Senayan.

The hotel is located only 2.04 km away from BNI City Station.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About The Sultan Hotel & Residence Jakarta

From business event to corporate gathering, The Sultan Hotel & Residence Jakarta provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at The Sultan Hotel & Residence Jakarta, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at The Sultan Hotel & Residence Jakarta is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Sultan Hotel & Residence Jakarta exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Sultan Hotel & Residence Jakarta is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Sultan Hotel & Residence Jakarta.

All facilities in The Sultan Hotel & Residence Jakarta

Swimming Pool The Sultan Hotel & Residence Jakarta
Swimming Pool
Fitness Center The Sultan Hotel & Residence Jakarta
Fitness Center
Functional Hall The Sultan Hotel & Residence Jakarta
Functional Hall
Common Space The Sultan Hotel & Residence Jakarta
Common Space
Lobby The Sultan Hotel & Residence Jakarta
Lobby

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast and dinner
  • Breakfast and lunch
  • Buffet breakfast
  • Breakfast served to the table
  • Breakfast (surcharge)
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Continental breakfast
  • Dining area
  • Early bird breakfast
  • Fullboard with drinks
  • Fullboard with non-alcoholic drinks
  • Fullboard without drinks
  • Gala dinner
  • Free breakfast
  • Halfboard with non-alcoholic drinks
  • Halfboard without drinks
  • Hot breakfast
  • Set menu dinner
  • Set menu lunch
  • Show cooking restaurant
  • Snack bar
  • Snacks
  • Dietary menu
  • Vegetarian meal
  • Winery

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late check-out
  • Laundry service
  • Luggage storage
  • Medical service
  • Mobile
  • Multilingual staff
  • Newspaper in lobby
  • Porter
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Transportation

  • Airport transfer
  • Bicycle rental
  • Car rental
  • Limited parking
  • Parking with surcharge
  • Limo or town car service
  • Secure parking
  • Shopping center shuttle
  • Valet parking
  • Valet parking (surcharge)

Business Facilities

  • Business center
  • Business facilities
  • Computer station
  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector
  • Business centre

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Connectivity

  • INTERNATIONAL_CALL
  • Internet point
  • LAN Internet
  • LAN Internet (surcharge)
  • Free WiFi
  • WiFi in public area (surcharge)
  • WiFi (surcharge)

Things to Do

  • Fitness center
  • Garden
  • Massage
  • Outdoor pool
  • Spa
  • TV lounge

Nearby Facilities

  • ATM/Banking
  • Gift shop
  • Grocery
  • Laundry
  • Shops

Sports and Recreations

  • Basketball
  • Fitness center
  • Outdoor tennis court
  • Tennis

Accessibilty

  • Wheelchair accessible

Kids and Pets

  • CRIBS

Shuttle Service

  • Airport transfer (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in The Sultan Hotel & Residence Jakarta

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

Late Check-out

You're allowed to check-out past the accommodation's check-out time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently asked question in The Sultan Hotel & Residence Jakarta

What are available facilities at The Sultan Hotel & Residence Jakarta?
There are top facilites at The Sultan Hotel & Residence Jakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Sultan Hotel & Residence Jakarta?
The standard check-in time at The Sultan Hotel & Residence Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Sultan Hotel & Residence Jakarta provide breakfast?
Yes, The Sultan Hotel & Residence Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Sultan Hotel & Residence Jakarta

Overall Rating & Reviews

From 7,348 verified guests reviews
8.6
Impressive
Fantastic
2,745
Very Good
3,550
Satisfying
254
Average
799
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (48)
friendly staffs (15)
excellent service (5)
tasty breakfast (14)
complete facilities (4)
spacious room (29)
great room (2)
tasty food (30)
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Show Reviews with Photos
J***y
This is a guest profile.
10
/ 10
07 Jun 2024
Was at the convention at JCC. Had an underground path directly to JCC, which was most convenient. Everything was above standard for a business trip. If it 's first time to Jakarta, I'd definitely recommend here (as long as your budget covers the expenses) also, the Chinese restaurant at 1st floor is a must-try place. Strongly recommend it!
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VZ
Vinera Z.
9.4
/ 10
02 Jun 2024
Sadly forgot to take pictures. I love that the Sultan still use handheld bidet sprayer. I always feel a slight disappointment when I walk into a hotel room and they just use inner bidet spray. That 's not how Indonesians clean themselves after toilet business. TV connection needs work and so does wifi. No hope to watch TV as wifi doesn't work. Also, I had a diarrhea when I was there and the hotel didn't have P3 K box for emergency situation Luckily there 's halodoc and the concierge (thank you!) Was VERY helpful. But I slept like a baby and it was a really good stay and deal!
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Annisa D.
9.7
/ 10
28 May 2024
It was a pleasant stay, staff were helpful, hotel is located right across GBK, room service was OK, the food I ordered tasted delicious. Ran into a bit problem with the Netflix but staff were able to resolve it quickly. The only problem was the baby cockroach that I found in the bathroom, twice. I think the bathroom could use a deep cleaning. Cockroaches are disgusting.
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S***I
This is a guest profile.
9.1
/ 10
27 May 2024
The location is good. Walkable especially if you want to attend concert at GBK.

1 liked this review

ak
alvina k.
Leisure
8.8
/ 10
26 May 2024
Staff really good. They offer a free minibar during our stay. Location really good. Its near the gbk. Good place for concert goers. The room was spacious only too bad some bed sheets need replacement for the new one.
Review photo of The Sultan Hotel & Residence Jakarta from Alvina K.

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N***a
This is a guest profile.
Leisure
9.1
/ 10
19 May 2024
The staff really friendly and helpful, but there is no hot water only warm water but more cold I don't know to describe it. And then the room a bit hot cause the ac not cool, there is a remote on the wall but I try to set up but doesn't work:).

1 liked this review

BR
Bhany R.
5.3
/ 10
14 Apr 2024
Hotel tua harga muda. Bnyak sekali yg rusak. Semuanya ga worth it. Makanannya parah keras dan rasanya ajaib2 ga umum.

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ta
thamita a.
Staycation
8.8
/ 10
13 Apr 2024
Review photo of The Sultan Hotel & Residence Jakarta from Thamita A. S.
Review photo of The Sultan Hotel & Residence Jakarta 2 from Thamita A. S.
Review photo of The Sultan Hotel & Residence Jakarta 3 from Thamita A. S.
Review photo of The Sultan Hotel & Residence Jakarta 4 from Thamita A. S.

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YS
Yanuri S.
6.4
/ 10
30 Mar 2024
The hotel is ready old, seriously need renovation. No hot water, Only warm water for shower even the maintenance guy came and fixed it. The hotel room is smell old room. Carpet, furniture, bathroom is old. TV doesn't work properly.

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SL
Stephane L.
Business
9.4
/ 10
25 Mar 2024
Hospitality and flexibility given are best in class.

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Lobby 4 The Sultan Hotel & Residence Jakarta

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.