Thong's Inn Hotel Kualanamu

Hotels
8.5
/10

Very Good

548 reviews

What Guests Say About Their Stay

Ambiance (7)
Bedroom (6)
Surroundings (5)
Family Friendly (5)
mellyvia
8.5
/ 10
1. Good service, 2. Great environment, 3. Many ants in the room, 4. Nice swimming pool, but. The swimming pool should have a different towel, not using room towel.
HILIARD S.
9.7
/ 10
Perfect as transit hotel to and from Medan. Spacious and neat. Helpful staff.
dedy a.
9.4
/ 10
Nice hotel,very comfort and free shutle to airport
In the Area
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Jalan Pasar V Kebun Kelapa, Medan, Deli Serdang, Sumatra Utara, Indonesia, 20552

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
WiFi
note: hotel was previously named Thong's Inn - KNO Kualanamu Transit Hotel Staying at Thong's Inn Hotel Kualanamu is a good choice when you are visiting Lubuk Pakam. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Thong's Inn Hotel Kualanamu

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Jalan Pasar V Kebun Kelapa, Medan, Deli Serdang, Sumatra Utara, Indonesia, 20552
Lobby Thong's Inn Hotel Kualanamu
Exterior 2 Thong's Inn Hotel Kualanamu

Discover More About Thong's Inn Hotel Kualanamu

note: hotel was previously named Thong's Inn - KNO Kualanamu Transit Hotel

Location


Staying at Thong's Inn Hotel Kualanamu is a good choice when you are visiting Lubuk Pakam.

About Thong's Inn Hotel Kualanamu

For you, travelers who wish to travel comfortably on a budget, Thong's Inn Hotel Kualanamu is the perfect place to stay that provides decent facilities as well as great services.

Thong's Inn Hotel Kualanamu is a hotel near Airport, an ideal accommodation while waiting for your next flight. Enjoy a satisfying place to rest during your transit.

From business event to corporate gathering, Thong's Inn Hotel Kualanamu provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Thong's Inn Hotel Kualanamu, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Thong's Inn Hotel Kualanamu is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Thong's Inn Hotel Kualanamu is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Thong's Inn Hotel Kualanamu.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Thong's Inn Hotel Kualanamu exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Thong's Inn Hotel Kualanamu is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Thong's Inn Hotel Kualanamu is the right place to stay.

All facilities in Thong's Inn Hotel Kualanamu

Swimming Pool Thong's Inn Hotel Kualanamu
Swimming Pool
Functional Hall Thong's Inn Hotel Kualanamu
Functional Hall
Lobby Thong's Inn Hotel Kualanamu
Lobby
Accommodation Services Thong's Inn Hotel Kualanamu
Accommodation Services
Exterior Thong's Inn Hotel Kualanamu
Exterior

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Breakfast served to the table
  • Cafe
  • Continental breakfast
  • Early bird breakfast
  • Hot breakfast
  • Set menu dinner
  • Set menu lunch
  • Snacks
  • Vegetarian meal

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Doorman
  • Early Check-in
  • Express check-in
  • Express check-out
  • 24-hour security
  • Laundry service
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Wedding service
  • 24-hour Receptionist

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

General

  • AC
  • Banquet
  • Family room
  • Non-smoking room
  • Smoking area
  • Terrace

Business Facilities

  • Business center
  • Computer station
  • Meeting facilities
  • Photocopier
  • Projector
  • Theatre/auditorium

Transportation

  • Airport transfer
  • Car rental
  • Bus/truck parking
  • Secure parking
  • Valet parking

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Shower
  • TV

Accessibilty

  • Disabled access friendly
  • Accessible bathroom
  • Accessible parking
  • Roll-in shower

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Shops
  • Supermarket

Things to Do

  • Fitness center
  • Garden

Connectivity

  • LAN Internet
  • Free WiFi

Sports and Recreations

  • Fitness center

Shuttle Service

  • Airport transfer

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Thong's Inn Hotel Kualanamu

Important Note

This hotel hosts a gala dinner during the New Year holiday period, and customers staying during this time may be charged for it. For further details, contact the hotel directly.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at Thong's Inn Hotel Kualanamu
102
Number of floors in Thong's Inn Hotel Kualanamu
4
Another facilities in Thong's Inn Hotel Kualanamu
A la carte breakfast, A la carte dinner, A la carte lunch, Breakfast, Buffet breakfast

Frequently asked question in Thong's Inn Hotel Kualanamu

What are available facilities at Thong's Inn Hotel Kualanamu?
There are top facilites at Thong's Inn Hotel Kualanamu such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Thong's Inn Hotel Kualanamu?
The standard check-in time at Thong's Inn Hotel Kualanamu is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Thong's Inn Hotel Kualanamu provide breakfast?
Yes, Thong's Inn Hotel Kualanamu provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Thong's Inn Hotel Kualanamu

8.5
Very Good

From 548 reviews

Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.2

Location

8.3

Service and Facilites

8.6

People often mention about Thong's Inn Hotel Kualanamu
All
Family Friendly (6)
Ambiance (6)
Room Space (6)
Bedroom (6)
Hotel Area (6)
Surroundings (5)
Bathroom (5)
Accessibility (4)
Staff Friendliness (4)
In-room Dining (4)
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Traveler Reviews Thong's Inn Hotel Kualanamu

Number of reviews per page
20
40
Customer reviews
Rudi
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.7

/10

Reviewed 2 week(s) ago

Very ok for staycation with family or friends. The atmosphere is beautiful and comfortable.
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Henny Y. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

suitable for families because it is very kid friendly, children are free to play and can swim, really like the villa type because the rooms are outside, next time I want to try the cottage.
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M***i
icon-origin-TRAVELOKA

10.0

/10

Reviewed 10 week(s) ago

Good and clean like to stay here comfortable and beautiful quiet and pleasant. I will come back here to stay.
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Rosina
icon-Staycation
Staycation
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8.8

/10

Reviewed 13 week(s) ago

I have my staycation at Thongs Inn for 3 nights. the circumstances was so nature, a lot of bonsai and flower for me to practice my macro shoot 😃 At saturday night there was live music which we can singin and dancing. But I really love the atmosphere ,it so calm , good for having relax,healing and refreshing. Thongs Inn also have swimming pool n bar ,the place good for having chit chat with friends or family. I also try the steamboat for dinner, for me its too much till can't finished all the good,sorry for this. And one of the beautiful aunty give us free shrimp ball also. The taste is good no MSG.
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Winarto
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.4

/10

Reviewed 16 week(s) ago

Memorable family vacation in Thong's Inn Hotel Kualanamu

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indah p. s.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 42 week(s) ago

Kids' favorite hotel 🤭 because the place is very kid friendly.
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 46 week(s) ago

all the facilities are good, there is nothing negative that can be seen from the normal front area, but once you get inside 👍 you don't regret it, it is suitable for looking for peace and security 👍 even if you get a room at the end of the hotel area, it is very spacious, the swimming pool is clean, the breakfast is 👌 recommended for people who find it difficult to find a hotel in the area around the airport, you won't regret it.
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1 people find it helpful

P***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 48 week(s) ago

Very good service and atmosphere.
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1 people find it helpful

Dira R.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 52 week(s) ago

Everything is okay. From the room, atmosphere, food, to the staff, everything is okay.
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2 people find it helpful

A***a
icon-origin-TRAVELOKA

10.0

/10

Reviewed 55 week(s) ago

Nice natural feel, kid friendly, friendly staff and owner. 👍
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1 people find it helpful

Melda B.
icon-origin-TRAVELOKA

9.3

/10

Reviewed 69 week(s) ago

Pelayanan sangat ramah, kamar bersih hanya makanan kurang enak menurut saya.

1 people find it helpful

Indra M.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 69 week(s) ago

Cocok berakhir tahun di sini, fasilitas lengkap. Suasana damai dan sangat rekomen.

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Nany S.
icon-origin-TRAVELOKA

5.7

/10

Reviewed 94 week(s) ago

The receptionist is not friendly. Clean rooms. The towels smell bad but they look like old towels. Everything was cas, just asked for towels to be replaced because they were wet after swimming and got charged. Absorption is not all you can eat but it is rationed, give up staying here.
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1 people find it helpful

Accommodation's Reply
28 Jul 2023
Thank you for staying at Thong's Hotel Kualanamu and thank you for the review given. We apologize profusely to Ms. Nany Sidauruk for the inconvenience and in the future it will be evaluated/improved soon. We are waiting for your return, mother.
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Tita S. M.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 104 week(s) ago

Very pleasant, clean rooms, good views, spacious, complete with swimming pool, good food.
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2 people find it helpful

Mizwar Mizwar
icon-origin-TRAVELOKA

8.3

/10

Reviewed 104 week(s) ago

Yes I booked a room of cottage with twin bed on app but I made a special request of one large bed. A week before arrival I called the hotel to make sure that there is room with one large bed on my date of arrival and the staff named Dewi said that the room is available and then I asked her to switch my cottage type from twin bed to one large bed and then she confirmed it. But when I was checking in, the different girl staff was still giving me the room with twin bed and after that I asked her to move my room to the one who have one large bed but she said that all rooms were already full booked and I was so disappointed because at that time I felt that I was the only guest who was staying there. So next time please do not give hope or promise something that you cannot keep. Overall my stay experience was great. Thank you.
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2 people find it helpful

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Riza N. H.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 104 week(s) ago

Bagus. Bersih. Harga makanan murah.

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Rusli W.
icon-origin-TRAVELOKA

8.8

/10

Reviewed 105 week(s) ago

Akomodasi yang nyaman dan tenang. Cocok untuk bersantai.

3 people find it helpful

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widia s.
icon-origin-TRAVELOKA

4.8

/10

Reviewed 107 week(s) ago

We ordered the highest room type, namely the Villa, with the hope of having a cool staycation with the kids. It turned out zonk! Check in at 5 pm, the room air conditioner is not cold, the wind is coming out, the room is hot, the room smells musty and musty, like it hasn't been opened for a long time. Complaints back and forth from 5 to 9 pm there was no solution, after I got angry I offered to move to another room. What he said was that the other rooms also had 11 12 AC, that's all. Okay at that time I checked out with my family, find another hotel that is better. Pay 700 thousand if you get a very bad room, it really makes us not peaceful in the room. This is my first experience and I will never go there again even if it's free. That's all.
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11 people find it helpful

Yanti L.
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8.5

/10

Reviewed 107 week(s) ago

The service is good and the place is quiet.
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4 people find it helpful

Tita S. M.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 108 week(s) ago

It's clean, the service is good, the employees are friendly, the security team is around 24 hours, the maid service is ready every time and doesn't take long to arrive. Nice garden view, nice spacious restaurant, spacious swimming pool, clean. Anyway top deh Thong's Inn Hotel. Very sip.
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2 people find it helpful

Number of reviews per page
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Exterior 4 Thong's Inn Hotel Kualanamu

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.