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Twin Plaza Hotel

Name: Twin Plaza Hotel
Address: Jl. Letjen. S. Parman Kav 93-94 Slipi, Palmerah, Jakarta Barat, Jakarta, Indonesia, 11420, Jl. Letjen. S. Parman Kav 93-94 Slipi, Jakarta, 11420, Indonesia
Rating: 8

Hotels

7.9

/10

Pleasant

5,302 reviews

What Guests Say About Their Stay

fahmi m.

8.5

/ 10

This hotel is perfect for your family or business trip. Strategic located in west jakarta.

Rossi

9.7

/ 10

So comfy... We really enjoy our holiday at twin plaza hotel.

Siti F.

9.7

/ 10

Great place for the stay, absolutely will be back soon.

Febri M.

8.5

/ 10

A nice hotel, nice service and good room. recommended for business

Tjong S. S.

10.0

/ 10

Love everything, the service is good and the room is comfortable, especially fond of the huge window view.

In the Area

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Jl. Letjen. S. Parman Kav 93-94 Slipi, Palmerah, Jakarta Barat, Jakarta, Indonesia, 11420

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Twin Plaza Hotel is located in area / city Kota Bambu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Twin Plaza Hotel

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What's around Twin Plaza Hotel

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Jl. Letjen. S. Parman Kav 93-94 Slipi, Palmerah, Jakarta Barat, Jakarta, Indonesia, 11420

Discover More About Twin Plaza Hotel

Location

Twin Plaza Hotel is located in area / city Kota Bambu.

The hotel is located only 2.63 km away from Palmerah Station.

There are plenty of tourist attractions nearby, such as Lebak Bulus Terminal within 12.11 km, and Blok M Terminal within 6.7 km.

About Twin Plaza Hotel

From business event to corporate gathering, Twin Plaza Hotel provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Twin Plaza Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Enjoy luxurious treats and incomparable experience by staying at Twin Plaza Hotel.

All facilities in Twin Plaza Hotel

Functional Hall

Lobby

Exterior

Bedroom

In-room Bathroom

Public Facilities

Parking
Elevator
24-hour room service
Restaurant
Room service
WiFi in public area

General

AC
Ballroom
Connecting rooms
Swimming pool
Smoking area

In-room Facilities

Cable TV
Desk
Refrigerator
Shower
TV

Hotel Services

Bellhop
24-hour Receptionist
Luggage storage

Nearby Facilities

ATM/Banking
Supermarket

Family-friendly Facilities

Children pool

Things to Do

Outdoor pool

Connectivity

LAN Internet

Business Facilities

Meeting facilities

Accommodation Policy & General Information in Twin Plaza Hotel

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - Before 12:00
Available rooms at Twin Plaza Hotel	252
Number of floors in Twin Plaza Hotel	22
Another facilities in Twin Plaza Hotel	24-hour room service, Room service, WiFi in public area, Ballroom, Connecting rooms

Frequently asked question in Twin Plaza Hotel

What are available facilities at Twin Plaza Hotel?

There are top facilites at Twin Plaza Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Twin Plaza Hotel?

The standard check-in time at Twin Plaza Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Twin Plaza Hotel

Overall Ratings & Reviews Twin Plaza Hotel

Traveloka (5,302)

7.9

Pleasant

From 5,302 reviews

Provided by travelers on

Cleanliness

7.8

Room Comfort

7.8

Meal

7.8

Location

8.3

Service and Facilites

7.9

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Traveler Reviews Twin Plaza Hotel

Number of reviews per page

Customer reviews

Karna Karna

Business

5.7

/10

Reviewed 267 week(s) ago

Book two rooms, one is pretty clean, the other room is a leaky sink, dirty water, stuffy room, the room is rich in old leaking damp, the room smells bad, just super unsatisfactory.

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Devi F.

Medical

9.1

/10

Reviewed 268 week(s) ago

The receptionist was friendly, I checked-in and was welcomed and assisted by Ms. Devi, booked a room through Traveloka, coincidentally the price of the room was different if you came straight away, the room was also comfortable I happened to get room 405 with a view to the road, check-out was also assisted with Sis Tiwi.

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2 people find it helpful

Stefanus B. P.

Business

6.2

/10

Reviewed 268 week(s) ago

The carpet looks dirty, the paint is peeling a lot.

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2 people find it helpful

Prasetyo w.

Backpacking

6.7

/10

Reviewed 269 week(s) ago

the room is good and neat but there are still small cockroaches that are very disturbing

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2 people find it helpful

Iqbal M.

Backpacking

8.5

/10

Reviewed 269 week(s) ago

Cozy place at reasonable prices suitable for a break and have quality.

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Benjedid I.

9.3

/10

Reviewed 269 week(s) ago

Lacking electrical plugs, a bit dusty in the room and basic carpet.

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Vika a. d.

6.0

/10

Reviewed 270 week(s) ago

There is no power outlet. There is only 1 behind the TV and even if you make it to the cellphone charge, you can't watch the TV, my room is hot. In front of the door to the room in the corridor there is a leak: (((

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2 people find it helpful

Accommodation's Reply

10 Mar 2020

Dear Ms. Vika Arista Dewi, Warmest Greetings from Twin Plaza Hotel & Office Tower, Thank you for staying at Twin Plaza Hotel & Office Tower and writing review about your experience stay at Twin Plaza Hotel. We greatly appreciate for taking time to share your stay experience with Traveloka viewers. First of all, we would like to apologies for the inconvenience during your stay at Twin Plaza Hotel.We assure you that Twin Plaza Hotel will do its utmost to ensure the guest satisfaction and always gives you our very best service. We look forward to welcoming you back to Twin Hotel & Office Tower in the near future. Regards, Dina Noviana

Anita I. P.

Family

8.5

/10

Reviewed 270 week(s) ago

Fairly decent hotel even though it's been a long time, good food, relaxed atmosphere, please try it still satisfies everyone.

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Accommodation's Reply

10 Mar 2020

Dear Mr/Mrs, Prasetio Junaiarto Warmest Greetings from Twin Plaza Hotel & Office Tower, Thank you for staying at Twin Plaza Hotel & Office Tower and writing review about your experience stay at Twin Plaza Hotel. We greatly appreciate for taking time to share your stay experience with Traveloka viewers and are delighted that you have enjoyed your stay with us. We look forward to welcoming you back to Twin Hotel & Office Tower in the near future. Regards, Dina Noviana General Manager

Metheya Yohana

4.8

/10

Reviewed 270 week(s) ago

I lost my item and the hotel won't take responsibility.

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Accommodation's Reply

10 Mar 2020

Dear Mrs. Metheya, Warmest Greetings from Twin Plaza Hotel & Office Tower, Thank you for staying at Twin Plaza Hotel & Office Tower and writing review about your experience stay at Twin Plaza Hotel. We greatly appreciate for taking time to share your stay experience with Traveloka viewers. First of all, we would like to apologies for the inconvenience during your stay at Twin Plaza Hotel.We assure you that Twin Plaza Hotel will do its utmost to ensure the guest satisfaction and always gives you our very best service. We look forward to welcoming you back to Twin Hotel & Office Tower in the near future. Regards, Dina Noviana

Mohammad B. P.

Romantic

6.4

/10

Reviewed 270 week(s) ago

Dust on the carpet, gosh. I think it needs rejuvenation. Breakfast menu is also lacking.

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Accommodation's Reply

10 Mar 2020

Dear Mr. Mohammad Bayu Prakoso, Warmest Greetings from Twin Plaza Hotel & Office Tower, Thank you for staying at Twin Plaza Hotel & Office Tower and writing review about your experience stay at Twin Plaza Hotel. We greatly appreciate for taking time to share your stay experience with Traveloka viewers. First of all, we would like to apologies for the inconvenience during your stay at Twin Plaza Hotel.We assure you that Twin Plaza Hotel will do its utmost to ensure the guest satisfaction and always gives you our very best service. We look forward to welcoming you back to Twin Hotel & Office Tower in the near future. Regards, Dina Noviana

Donny A. E.

Business

8.5

/10

Reviewed 271 week(s) ago

Strategic place, near by malls

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Accommodation's Reply

10 Mar 2020

Dear Mr/Mrs , Donny Warmest Greetings from Twin Plaza Hotel & Office Tower, Thank you for staying at Twin Plaza Hotel & Office Tower and writing review about your experience stay at Twin Plaza Hotel. We greatly appreciate for taking time to share your stay experience with Traveloka viewers and are delighted that you have enjoyed your stay with us. We look forward to welcoming you back to Twin Hotel & Office Tower in the near future. Regards, Dina Noviana General Manager

Deby D.

Medical

5.5

/10

Reviewed 271 week(s) ago

The hotel is said to be a 4 star, but the service and facilities are a minus. Ma'am the receptionist is so dirty there is no smile. The sink is a lot of small animals like fleas. restaurant menu is not complete. room smells musty. There is no hairdryer in the bathroom. the towel is really messy. A plus: the mattress is big and the cooking is good.

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2 people find it helpful

Accommodation's Reply

10 Mar 2020

Dear Ms. Sugiarti, Warmest Greetings from Twin Plaza Hotel & Office Tower, Thank you for staying at Twin Plaza Hotel & Office Tower and writing review about your experience stay at Twin Plaza Hotel. We greatly appreciate for taking time to share your stay experience with Traveloka viewers. First of all, we would like to apologies for the inconvenience during your stay at Twin Plaza Hotel.We assure you that Twin Plaza Hotel will do its utmost to ensure the guest satisfaction and always gives you our very best service. We look forward to welcoming you back to Twin Hotel & Office Tower in the near future. Regards, Dina Noviana

Alpina Wiwik

Business

6.0

/10

Reviewed 271 week(s) ago

The room was old, the lights in the room did not work, the service at the reception was not friendly and curt.

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1 people find it helpful

Accommodation's Reply

03 Mar 2020

Dear Ms. Alpina, Warmest Greetings from Twin Plaza Hotel & Office Tower, Thank you for staying at Twin Plaza Hotel & Office Tower and writing review about your experience stay at Twin Plaza Hotel. We greatly appreciate for taking time to share your stay experience with Traveloka viewers. First of all, we would like to apologies for the inconvenience during your stay at Twin Plaza Hotel.We assure you that Twin Plaza Hotel will do its utmost to ensure the guest satisfaction and always gives you our very best service. We look forward to welcoming you back to Twin Hotel & Office Tower in the near future. Regards, Dina Noviana General Manager

Diah K.

6.0

/10

Reviewed 271 week(s) ago

old building, dingy, restroom is dirty, bed has a dammed smell, curtain is dirty.

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Accommodation's Reply

03 Mar 2020

Dear Ms. Diah, Warmest Greetings from Twin Plaza Hotel & Office Tower, Thank you for staying at Twin Plaza Hotel & Office Tower and writing review about your experience stay at Twin Plaza Hotel. We greatly appreciate for taking time to share your stay experience with Traveloka viewers. First of all, we would like to apologies for the inconvenience during your stay at Twin Plaza Hotel.We assure you that Twin Plaza Hotel will do its utmost to ensure the guest satisfaction and always gives you our very best service. We look forward to welcoming you back to Twin Hotel & Office Tower in the near future. Regards, Dina Noviana General Manager

Muhammad A. K.

Business

8.9

/10

Reviewed 271 week(s) ago

The service is good, friendly and the location is quite strategic.

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Accommodation's Reply

03 Mar 2020

Dear Mr/Mrs , Muhammad Warmest Greetings from Twin Plaza Hotel & Office Tower, Thank you for staying at Twin Plaza Hotel & Office Tower and writing review about your experience stay at Twin Plaza Hotel. We greatly appreciate for taking time to share your stay experience with Traveloka viewers and are delighted that you have enjoyed your stay with us. We look forward to welcoming you back to Twin Hotel & Office Tower in the near future. Regards, Dina Noviana General Manager

Ummuhani Ummuhani

6.0

/10

Reviewed 271 week(s) ago

The hotel is poorly maintained, the elevator is worn out, it also smells like a humid room from along the corridor to the sd room, dirty carpet, small bathroom and a black glass bathroom partition like black moldy. I stayed on the floor. 3 room 303, The outside of the room in the corridor is like something is leaking from the bathroom because the carpet is wet. This is my first and last stay.

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Accommodation's Reply

03 Mar 2020

Dear Ms. Ummuhani, Warmest Greetings from Twin Plaza Hotel & Office Tower, Thank you for staying at Twin Plaza Hotel & Office Tower and writing review about your experience stay at Twin Plaza Hotel. We greatly appreciate for taking time to share your stay experience with Traveloka viewers. First of all, we would like to apologies for the inconvenience during your stay at Twin Plaza Hotel.We assure you that Twin Plaza Hotel will do its utmost to ensure the guest satisfaction and always gives you our very best service. We look forward to welcoming you back to Twin Hotel & Office Tower in the near future. Regards, Dina Noviana General Manager

Jeni H. C.

6.3

/10

Reviewed 272 week(s) ago

Dusty carpet, old hotel, but check-in was fast.

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Accommodation's Reply

03 Mar 2020

Dear Ms.Jeni, Warmest Greetings from Twin Plaza Hotel & Office Tower, Thank you for staying at Twin Plaza Hotel & Office Tower and writing review about your experience stay at Twin Plaza Hotel. We greatly appreciate for taking time to share your stay experience with Traveloka viewers. First of all, we would like to apologies for the inconvenience during your stay at Twin Plaza Hotel.We assure you that Twin Plaza Hotel will do its utmost to ensure the guest satisfaction and always gives you our very best service. We look forward to welcoming you back to Twin Hotel & Office Tower in the near future. Regards, Dina Noviana General Manager

Lie M. N.

Family

5.2

/10

Reviewed 272 week(s) ago

Bitchy reception, dirty room, small water.

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Lia S. K.

Business

5.9

/10

Reviewed 272 week(s) ago

need improvement on room and corridor cleanliness, when I first walking into the bath room, there was a dead cockroach lying on the floor and some kind of “black liquid” beside it. there was also lizard droppings (or in Indonesia you called it cicak) on the table. I didn't take a picture of it because I was too disgusted. the bath up also dirty. everything else is fine, the breakfast is fine, the room services is fine.

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Accommodation's Reply

24 Feb 2020

Dear Ms. Lia, Warmest Greetings from Twin Plaza Hotel & Office Tower, Thank you for staying at Twin Plaza Hotel & Office Tower and writing review about your experience stay at Twin Plaza Hotel. We greatly appreciate for taking time to share your stay experience with Traveloka viewers. First of all, we would like to apologies for the inconvenience during your stay at Twin Plaza Hotel.We assure you that Twin Plaza Hotel will do its utmost to ensure the guest satisfaction and always gives you our very best service. We look forward to welcoming you back to Twin Hotel & Office Tower in the near future. Regards, Dina Noviana General Manager

Rina Rina

6.0

/10

Reviewed 272 week(s) ago

Moist, the glass that sounds when it rains, I found 3 tinya cockroach inside the room.

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Accommodation's Reply

24 Feb 2020

Dear Ms. Rina, Warmest Greetings from Twin Plaza Hotel & Office Tower, Thank you for staying at Twin Plaza Hotel & Office Tower and writing review about your experience stay at Twin Plaza Hotel. We greatly appreciate for taking time to share your stay experience with Traveloka viewers. First of all, we would like to apologize for the inconvenience during your stay at Twin Plaza Hotel. We assure you that Twin Plaza Hotel will do its utmost to ensure guest satisfaction and always gives you our very best service. We look forward to welcoming you back to Twin Hotel & Office Tower in the near future. Regards, Dina Noviana General Manager

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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