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Great Western Hotel & Resort Serpong
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Great Western Hotel & Resort Serpong
Hotels
8.0
/10
Very Good
4,141 reviews
What Guests Say About Their Stay
Distance To City Center (15)
Staff Friendliness (14)
Room Space (14)
Accessibility (12)
Sadiah
8.5
/ 10
This is the first time my family and I have stayed at this Great Western Resort Hotel. Alhamdulillah, the hotel is comfortable, the bedrooms and bathrooms are clean and the location is strategic, my family and I can go around the city of Tangerang for culinary delights. And especially my child he was very happy and at home at the Great Western Resort Hotel until he refused to go home, my child was happy when swimming in the morning with cool and clean air, even now every weekend request to stay at GWR again, and I promise next month I invited to stay there again, because the child's happiness is number 1. Thanks GWR has made my child feel at home and have a happy holiday.
dina j. n.
9.7
/ 10
The room is big, really good for taking family, the swimming pool is spacious, the kids are really happy, close to the motorway, recommended. 👍
Imam F.
8.8
/ 10
Clean and friendly service, strategic place.
SUNANDAR
9.7
/ 10
Overall it's really good, the toilet is clean, the room is clean, the room is spacious, I'm going to stay again here, the receptionist is very friendly, free parking.
Agus s.
8.5
/ 10
The place is comfortable, spacious, perfect if you bring family.
In the Area
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Jl. M.H. Thamrin KM. 2,7, Kebon Nanas, Cikokol, Serpong, Tangerang City Center, Tangerang, Banten, Indonesia, 15143
Main Facilities
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24-Hour Front Desk
Elevator
WiFi
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Available Room Types in Great Western Hotel & Resort Serpong
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What's around Great Western Hotel & Resort Serpong
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Jl. M.H. Thamrin KM. 2,7, Kebon Nanas, Cikokol, Serpong, Tangerang City Center, Tangerang, Banten, Indonesia, 15143
Discover More About Great Western Hotel & Resort Serpong
Location
Great Western Hotel & Resort Serpong is a hotel in a good neighborhood, which is located at Tangerang City Center.
About Great Western Hotel & Resort Serpong
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Great Western Hotel & Resort Serpong.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Great Western Hotel & Resort Serpong is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Great Western Hotel & Resort Serpong is the right place to stay.
All facilities in Great Western Hotel & Resort Serpong
Lobby
Accommodation Services
Bedroom
In-room Bathroom
In-room Facilities
- Cable TV
- Desk
- Refrigerator
- Shower
- TV
General
- Family room
- Non-smoking room
- Smoking area
Nearby Facilities
- ATM/Banking
- Grocery
- Laundry
Public Facilities
- Elevator
- WiFi in public area
Connectivity
- Free WiFi
Hotel Services
- 24-hour Receptionist
Accommodation Policy & General Information in Great Western Hotel & Resort Serpong
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
*Reception is available until 9:00 pm. The latest check-in time is 9:00 pm* You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Early Check-in
You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information
Popular Facilities | 24-Hour Front Desk, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Available rooms at Great Western Hotel & Resort Serpong | 127 |
Number of floors in Great Western Hotel & Resort Serpong | 22 |
Another facilities in Great Western Hotel & Resort Serpong | Cable TV, Desk, Refrigerator, Shower, TV |
Frequently asked question in Great Western Hotel & Resort Serpong
What are available facilities at Great Western Hotel & Resort Serpong?
There are top facilites at Great Western Hotel & Resort Serpong such as 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Great Western Hotel & Resort Serpong?
The standard check-in time at Great Western Hotel & Resort Serpong is starting from From 14:00 while the latest check-out time is at Before 12:00
More Reviews from Other Guests in Great Western Hotel & Resort Serpong
Traveloka (4,141)
8.0
Very Good
From 4,141 reviews
Provided by travelers on
Cleanliness
7.8
Room Comfort
7.9
Meal
7.7
Location
8.2
Service and Facilites
7.9
People often mention about Great Western Hotel & Resort Serpong
All
Accessibility (10)
Bedroom (10)
Distance to City Center (9)
Staff Friendliness (9)
Ambiance (9)
Bathroom (9)
Hotel Area (9)
Wifi (8)
Room Space (8)
Check-in/out Time (6)
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Traveler Reviews Great Western Hotel & Resort Serpong
Number of reviews per page
20
40
Customer reviews
ade a. s.
Leisure
10.0
/10
Reviewed 4 week(s) ago
Good & excellent, 7 days stay. Suggestion: AC may need attention to be cooler.
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1 people find it helpful
Rendi N.
Business
6.4
/10
Reviewed 13 week(s) ago
The hotel's nuances seem unclean, the furniture in the room also looks improper, such as the AC swinger holes. The bathroom door is broken and cannot be closed.
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1 people find it helpful
Ab
Anggara b. p.
Staycation
8.5
/10
Reviewed 17 week(s) ago
The room's AC is not cold enough, so it's ok for a family.
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SL
Sandra L.
Staycation
6.3
/10
Reviewed 17 week(s) ago
in front of the room there is a rope that really disturbs the view and photos, when I just entered I complained and asked to move rooms but the receptionist said that in the afternoon or before night the rope was gone, but what was said was a lie. The rope was still there until morning, it was really disappointing, why lie like that, I don't want to stay here again!
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1 people find it helpful
M***y
Staycation
8.5
/10
Reviewed 18 week(s) ago
so far ok,
yesterday the items that should be added in the bathroom are soap, toothbrush, toothpaste, shower cap, and hair dryer. thank you..
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R***a
8.8
/10
Reviewed 18 week(s) ago
Very good. Strategic location. Good service and the room is also clean.
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1 people find it helpful
I***m
Staycation
8.8
/10
Reviewed 20 week(s) ago
Nice and comfortable. Subscribe
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1 people find it helpful
HO
HUSIN O.
Staycation
9.4
/10
Reviewed 22 week(s) ago
The problem is that the door to the room cannot be opened and replaced with another room.
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A***f
Business
6.7
/10
Reviewed 25 week(s) ago
the ac is leaking
the tv is not turning on
the rest is okay
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b***s
9.1
/10
Reviewed 25 week(s) ago
Highly recommended for business trips
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R***o
8.5
/10
Reviewed 26 week(s) ago
If the event is at Grage Horizon this is a cool place to stay. Thank you.
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1 people find it helpful
T***a
6.7
/10
Reviewed 27 week(s) ago
On the 29th floor, the TV is not yet a smart TV and cannot be turned on, the AC is also not cold in the room or the TV room, there is no refrigerator. Previously, I often got a good room here but now it's really bad.
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3 people find it helpful
F***l
Staycation
9.1
/10
Reviewed 28 week(s) ago
It's comfortable enough for me, the room is spacious, clean enough, overall it's okay.
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IF
Imam F.
Staycation
10.0
/10
Reviewed 30 week(s) ago
Nice. And comfortable. It's just that I didn't have sandals yesterday.
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1 people find it helpful
c***t
8.3
/10
Reviewed 32 week(s) ago
The AC is hot, I have turned it on in the living room and my bedroom. There is a cockroach under the living room sofa.
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Accommodation's Reply
21 Sep 2024
Good afternoon, sis. Thank you for choosing Great Western Hotel & Resort as a place to rest. We apologize for the inconvenience, thank you for your input we will continue to improve our facilities and services.
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Zukri Z.
8.2
/10
Reviewed 35 week(s) ago
It was fun staying at GWR, coincidentally there was a community event going on, suitable for those bringing family because the rooms have a living room, sofa, TV, refrigerator, etc.
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Accommodation's Reply
04 Sep 2024
Good afternoon, Zukri. Thank you for choosing Great Western Resort & Hotel as a place to rest. Hopefully your next visit will be more satisfying.
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A***l
5.7
/10
Reviewed 35 week(s) ago
Sorry. The key is broken, I had to go back and forth to the receptionist 3 times. The room is dirty, the swimming pool is dirty, the phone is dead. Please check it first. Thanks.
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1 people find it helpful
Accommodation's Reply
04 Sep 2024
Good afternoon, sis. Thank you for choosing Great Western Hotel & Resort as a place to rest. We apologize for the inconvenience, thank you for your input we will continue to improve our facilities and services.
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Oon S.
Transit
8.5
/10
Reviewed 35 week(s) ago
Worth it for the price. Perfect for a transit break.
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Accommodation's Reply
29 Aug 2024
Good afternoon, sis. Thank you for choosing Great Western Resort & Hotel as a place to rest. Hopefully your next visit will be more satisfying.
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IF
Imam F.
Staycation
8.5
/10
Reviewed 36 week(s) ago
comfortable and safe. only the wifi is not stable
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Accommodation's Reply
29 Aug 2024
Good afternoon, Imam. Thank you for choosing Great Western Resort & Hotel as a place to rest. Hopefully your next visit will be more satisfying.
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m***l
10.0
/10
Reviewed 36 week(s) ago
The atmosphere and location are nice and strategic.
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Accommodation's Reply
29 Aug 2024
Good afternoon, sis. Thank you for choosing Great Western Resort & Hotel as a place to rest. Hopefully your next visit will be more satisfying.
See original
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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