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Winstar Hotel
Hotels
7.8
/10
Pleasant
1,849 reviews
What Guests Say About Their Stay
Distance To City Center (17)
Ambiance (16)
Room Space (16)
Bedroom (16)
Suntoro
10.0
/ 10
Comfortable and no noisy joss
Erick P. P.
9.7
/ 10
Good service, friendly, safe, suitable
Herny H.
9.7
/ 10
Courteous, friendly, comfortable and clean.
Viny L.
9.7
/ 10
Nice room, friendly price, very nice
Bambang W.
9.4
/ 10
The reality is satisfactory, the service is okay
In the Area
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Jalan Mohammad Ali No. 118, Senapelan, Pekanbaru, Riau, Indonesia, 28155
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Winstar Hotel
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Per room per night (excl. taxes & fees)
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What's around Winstar Hotel
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Jalan Mohammad Ali No. 118, Senapelan, Pekanbaru, Riau, Indonesia, 28155
Discover More About Winstar Hotel
Location
Staying at Winstar Hotel is a good choice when you are visiting Senapelan.
About Winstar Hotel
Whether you are planning an event or other special occasions, Winstar Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.
From business event to corporate gathering, Winstar Hotel provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Winstar Hotel, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Winstar Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Winstar Hotel is suitable for you who value privacy during your stay.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Winstar Hotel.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Winstar Hotel exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
With all facilities offered, Winstar Hotel is the right place to stay.
All facilities in Winstar Hotel
Functional Hall
Lobby
Exterior
Bedroom
In-room Bathroom
Public Facilities
- Parking
- Elevator
- 24-hour room service
- Restaurant
- Room service
- WiFi in public area
Hotel Services
- Express check-in
- Express check-out
- 24-hour Receptionist
- 24-hour security
- Multilingual staff
- Newspaper in lobby
In-room Facilities
- Cable TV
- Desk
- In-room safe
- Shower
- TV
Transportation
- Airport transfer
- Secure parking
- Valet parking
General
- AC
- Banquet
- Non-smoking room
Food and Drinks
- Restaurant with AC
- Breakfast
Business Facilities
- Conference room
- Meeting facilities
Nearby Facilities
- ATM/Banking
- Shops
Connectivity
- Free WiFi
Accessibilty
- Wheelchair accessible
Shuttle Service
- Airport transfer
Accommodation Policy & General Information in Winstar Hotel
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 13:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Additional Policy
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 13:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Winstar Hotel | 91 |
Number of floors in Winstar Hotel | 5 |
Another facilities in Winstar Hotel | 24-hour room service, Room service, WiFi in public area, Express check-in, Express check-out |
Frequently asked question in Winstar Hotel
What are available facilities at Winstar Hotel?
There are top facilites at Winstar Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Winstar Hotel?
The standard check-in time at Winstar Hotel is starting from From 14:00 while the latest check-out time is at Before 13:00
Does Winstar Hotel provide breakfast?
Yes, Winstar Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Winstar Hotel
Traveloka (1,849)
7.8
Pleasant
From 1,849 reviews
Provided by travelers on
Cleanliness
7.6
Room Comfort
7.7
Meal
7.5
Location
7.8
Service and Facilites
7.7
People often mention about Winstar Hotel
All
Distance to City Center (7)
Ambiance (6)
Surroundings (5)
Staff Friendliness (5)
Check-in/out Time (5)
Bedroom (5)
Bathroom (5)
Accessibility (4)
Hotel Area (4)
Family Friendly (3)
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Traveler Reviews Winstar Hotel
Number of reviews per page
20
40
Customer reviews
r***a
Staycation
8.5
/10
Reviewed 2 week(s) ago
The staff is friendly, the check-in process is fast.
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1 people find it helpful
F***h
Business
8.8
/10
Reviewed 4 week(s) ago
friendly and fast service. maybe just a little bit of cleanliness that needs to be improved. always be successful and recommended for your accommodation
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Accommodation's Reply
19 Mar 2025
Dear Fadilah. Warm greetings from Winstar Hotel Pekanbaru, Thank you for the review that has been given, thank you for choosing Winstar Hotel Pekanbaru as your resting place, guest comfort is our priority, therefore we pay close attention to all of that, we look forward to your next visit. Regards, Reservation
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Sn
Syahrul n.
8.8
/10
Reviewed 7 week(s) ago
The place is okay for the price.
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M***d
Business
8.1
/10
Reviewed 8 week(s) ago
The hotel staff is friendly, the comfort is okay, the cleanliness is okay, it's just that there are some facilities that don't work like the air conditioning in the bathroom, it's quite far if you want to eat outside and go to the mall.
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MD
Muhammad D.
7.9
/10
Reviewed 9 week(s) ago
Checking in took a really long time, waiting 1 hour
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Accommodation's Reply
04 Feb 2025
Dear Mr. Muhammad D. Warm greetings from Winstar Hotel Pekanbaru, Thank you for the review that has been given, apologize if there are still shortcomings related to the service of Winstar Hotel Pekanbaru, we will follow up on the input, and for the next visit we hope it will not happen again. Thank you for the review. Regards. Reservation.
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a***a
5.6
/10
Reviewed 10 week(s) ago
Given a room with a connecting door even though I had asked not to use it. Drinking glasses were not provided and the drinking water was...
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2 people find it helpful
Accommodation's Reply
04 Feb 2025
Dear Mr. Aditya Saputra. Warm greetings from Winstar Hotel Pekanbaru, Thank you for the review that has been given, apologize if there are still shortcomings related to the service of Winstar Hotel Pekanbaru, we will follow up on the input, and for the next visit we hope it will not happen again. Thank you for the review. Regards. Reservation.
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JF
Joehann F.
Business
9.4
/10
Reviewed 11 week(s) ago
Okay ready sir thank you, love you all. Hope you get well soon
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2 people find it helpful
SN
Setya N.
10.0
/10
Reviewed 13 week(s) ago
The service is very friendly and fast
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L***a
Staycation
8.5
/10
Reviewed 17 week(s) ago
Service and food are still very good
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Y***a
8.2
/10
Reviewed 19 week(s) ago
there are drinks in the room 🙃
there are no towels..
the room is a bit dark, the view from the window is of a school building..
book a superior double room and get a price of 340k
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3 people find it helpful
A***d
Staycation
6.2
/10
Reviewed 22 week(s) ago
The pillowcase is not clean (black in color), the towel is not absorbent and is already worn out, hair sticks to the body. The room price does not include breakfast, the room is quite large, the service is friendly, the location is good.
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5 people find it helpful
K***l
Business
9.1
/10
Reviewed 23 week(s) ago
Friendly and helpful upon check in.
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1 people find it helpful
A***A
Business
8.5
/10
Reviewed 23 week(s) ago
It's worth the price, it's comfortable and close to the market, the staff are friendly, but the pillowcases aren't very clean, they look like they need to be replaced with new ones, overall it's ok
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A***A
8.5
/10
Reviewed 24 week(s) ago
The price is in accordance with the facilities, it is also close to the market, maybe a little more spot lighting could be provided if there is only one and it is in the corner, it makes the room look really dark, it doesn't feel like a hotel, so if there is only one lamp in the corner it would be dark.
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3 people find it helpful
A***a
5.0
/10
Reviewed 28 week(s) ago
There are some facilities that we cannot use because they are damaged.
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2 people find it helpful
Beny Morino
6.1
/10
Reviewed 64 week(s) ago
Permintaan khusus tidak di penuhi dan kalo mau di penuhi tambah harga.
3 people find it helpful
BS
Budi S.
6.0
/10
Reviewed 68 week(s) ago
The condition of the room was uncomfortable, the bathroom door was broken, water drainage was not smooth.
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1 people find it helpful
Accommodation's Reply
29 Dec 2023
Dear Mr Budi Satria. Warm greetings from Winstar Hotel Pekanbaru, Thank you for the review that has been given, we apologize if there are still shortcomings regarding Winstar Hotel Pekanbaru's services, we will follow up on the input, and for the next visit we hope this will not happen again. Thank you for the review. Regards. Reservations.
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Nurul K.
6.2
/10
Reviewed 74 week(s) ago
Location is good enough, near the shopping center. But the room I got did not meet my expectations. Bathroom door can't be locked, leakage of the washbasin, dirty closet. A bit disappointed actually :(
2 people find it helpful
Bagus S.
8.5
/10
Reviewed 75 week(s) ago
Orders are not correct but complaints are handled well.
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MF
M FADHIL S.
8.2
/10
Reviewed 86 week(s) ago
Actually, for the same price, you can still get something a little better. Minus (-): the breakfast menu is the same every day (fried rice and noodles/vermicelli). The breakfast is a bit lacking compared to other hotels with the same price, very few choices, sometimes there is fruit, sometimes not. Drinks only tea and coffee. When the breakfast menu doesn't run out at the right time, the process for filling it can be said to take a long time, instead of filling it up right away. Plus (+): For the condition of the room, the price offered is still suitable. 👍🏿.
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1 people find it helpful
Number of reviews per page
20
40
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