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Winstar Hotel

Name: Winstar Hotel
Address: Jalan Mohammad Ali No. 118, Senapelan, Pekanbaru, Riau, Indonesia, 28155, Jalan Mohammad Ali No. 118, Riau, 28155, Indonesia
Rating: 7.8

Hotels

7.8

Convenient

From 1,810 verified guests reviews

What Guests Say About Their Stay

Strategic Location (11)

Friendly Staffs (12)

Great Room (13)

In the Area

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Jalan Mohammad Ali No. 118, Senapelan, Pekanbaru, Riau, Indonesia, 28155

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Staying at Winstar Hotel is a good choice when you are visiting Senapelan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Winstar Hotel

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Jalan Mohammad Ali No. 118, Senapelan, Pekanbaru, Riau, Indonesia, 28155

Discover More About Winstar Hotel

Location

Staying at Winstar Hotel is a good choice when you are visiting Senapelan.

The hotel has a very good location, also near the Sultan Syarif Kasim II Airport (PKU), which is only 7.99 km away.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Winstar Hotel

Whether you are planning an event or other special occasions, Winstar Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

From business event to corporate gathering, Winstar Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Winstar Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Winstar Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Winstar Hotel is suitable for you who value privacy during your stay.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Winstar Hotel.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Winstar Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

With all facilities offered, Winstar Hotel is the right place to stay.

All facilities in Winstar Hotel

Functional Hall

Lobby

Exterior

Bedroom

In-room Bathroom

Public Facilities

Parking
Elevator
24-hour room service
Restaurant
Room service
WiFi in public area

Hotel Services

Express check-in
Express check-out
24-hour Receptionist
24-hour security
Multilingual staff
Newspaper in lobby

In-room Facilities

Cable TV
Desk
In-room safe
Shower
TV

Transportation

Airport transfer
Secure parking
Valet parking

General

AC
Banquet
Non-smoking room

Food and Drinks

Restaurant with AC
Breakfast

Business Facilities

Conference room
Meeting facilities

Nearby Facilities

ATM/Banking
Shops

Connectivity

Free WiFi

Accessibilty

Wheelchair accessible

Shuttle Service

Airport transfer

Accommodation Policy & General Information in Winstar Hotel

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 13:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - Before 13:00
Breakfast Availability	Yes, some room provide breakfast
Available rooms at Winstar Hotel	91
Number of floors in Winstar Hotel	5
Another facilities in Winstar Hotel	24-hour room service, Room service, WiFi in public area, Express check-in, Express check-out

Frequently asked question in Winstar Hotel

What are available facilities at Winstar Hotel?

There are top facilites at Winstar Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Winstar Hotel?

The standard check-in time at Winstar Hotel is starting from From 14:00 while the latest check-out time is at Before 13:00

Does Winstar Hotel provide breakfast?

Yes, Winstar Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Winstar Hotel

Overall Ratings & Reviews Winstar Hotel

Traveloka (1810)

Other (1049)

7.8

Pleasant

From 1.8K reviews

Provided by travelers on

Cleanliness

7.6

Room Comfort

7.6

Meal

7.5

Location

7.8

Service & Facilites

7.7

People often mention about Winstar Hotel

All

Wifi (3)

Check-in/out Time (2)

Ambiance (2)

Distance to City Center (1)

Surroundings (1)

Staff Friendliness (1)

Room Space (1)

Bedroom (1)

Hotel Area (1)

Taste (1)

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Traveler Reviews Winstar Hotel

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L***a

Staycation

8.5

/10

Reviewed 2 week(s) ago

Service and food are still very good

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Y***a

8.2

/10

Reviewed 5 week(s) ago

there are drinks in the room 🙃 there are no towels.. the room is a bit dark, the view from the window is of a school building.. book a superior double room and get a price of 340k

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1 people find it helpful

A***d

Staycation

6.2

/10

Reviewed 8 week(s) ago

The pillowcase is not clean (black in color), the towel is not absorbent and is already worn out, hair sticks to the body. The room price does not include breakfast, the room is quite large, the service is friendly, the location is good.

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2 people find it helpful

K***l

Business

9.1

/10

Reviewed 8 week(s) ago

Friendly and helpful upon check in.

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A***A

Business

8.5

/10

Reviewed 8 week(s) ago

It's worth the price, it's comfortable and close to the market, the staff are friendly, but the pillowcases aren't very clean, they look like they need to be replaced with new ones, overall it's ok

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A***A

8.5

/10

Reviewed 10 week(s) ago

The price is in accordance with the facilities, it is also close to the market, maybe a little more spot lighting could be provided if there is only one and it is in the corner, it makes the room look really dark, it doesn't feel like a hotel, so if there is only one lamp in the corner it would be dark.

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2 people find it helpful

A***a

5.0

/10

Reviewed 13 week(s) ago

There are some facilities that we cannot use because they are damaged.

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Beny Morino

6.1

/10

Reviewed 50 week(s) ago

Permintaan khusus tidak di penuhi dan kalo mau di penuhi tambah harga.

3 people find it helpful

Budi S.

6.0

/10

Reviewed 54 week(s) ago

The condition of the room was uncomfortable, the bathroom door was broken, water drainage was not smooth.

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1 people find it helpful

Accommodation's Reply

29 Dec 2023

Dear Mr Budi Satria. Warm greetings from Winstar Hotel Pekanbaru, Thank you for the review that has been given, we apologize if there are still shortcomings regarding Winstar Hotel Pekanbaru's services, we will follow up on the input, and for the next visit we hope this will not happen again. Thank you for the review. Regards. Reservations.

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Nurul K.

6.2

/10

Reviewed 59 week(s) ago

Location is good enough, near the shopping center. But the room I got did not meet my expectations. Bathroom door can't be locked, leakage of the washbasin, dirty closet. A bit disappointed actually :(

1 people find it helpful

Bagus S.

8.5

/10

Reviewed 60 week(s) ago

Orders are not correct but complaints are handled well.

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M FADHIL S.

8.2

/10

Reviewed 72 week(s) ago

Actually, for the same price, you can still get something a little better. Minus (-): the breakfast menu is the same every day (fried rice and noodles/vermicelli). The breakfast is a bit lacking compared to other hotels with the same price, very few choices, sometimes there is fruit, sometimes not. Drinks only tea and coffee. When the breakfast menu doesn't run out at the right time, the process for filling it can be said to take a long time, instead of filling it up right away. Plus (+): For the condition of the room, the price offered is still suitable. 👍🏿.

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1 people find it helpful

ROSITA M. H.

6.2

/10

Reviewed 84 week(s) ago

Lights off. Dirty rooms. Dirty bathroom. The contents of the toilet are not complete.

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feni

8.2

/10

Reviewed 86 week(s) ago

old hotel. Dark room. Indeed, the price is cheap but the bathroom is not clean and slippery. Very ordinary food. The menu is just that.

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1 people find it helpful

Lobin T.

5.7

/10

Reviewed 111 week(s) ago

Hot water had problem. No cleaning service after we breakfast. Just not recommended.

2 people find it helpful

Accommodation's Reply

12 Nov 2022

Thank you Mr. Lobin for choosing Winstar. Thank you for the review for Winstar, in the future we will improve it again. Regards.

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Yogi

6.0

/10

Reviewed 115 week(s) ago

106 106 106 Super dirty. Really dirty room.

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6 people find it helpful

Amrefri

5.4

/10

Reviewed 118 week(s) ago

Smelly pillowcases, sleeping lights are off, night service is not friendly.

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3 people find it helpful

rosyanti k.

6.1

/10

Reviewed 121 week(s) ago

Saya ambil 2 kamar yang include sarapan, tapi pas paginya ternyata kamar kami tidak masuk sarapan, harus turun lagi ke resepsionisnya buat tanyain, kenapa gak ada breakfast buat kamar kami. Setelah dicek baru dikasih sarapannya 🤭.

7 people find it helpful

Deden D. M.

5.1

/10

Reviewed 126 week(s) ago

The sheets and blankets look grubby and dirty. The hotel walls are dirty, maybe because of the old building. Standard food only has 2 side dishes, fried rice and fried vermicelli.

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5 people find it helpful

Bunga M. S.

5.7

/10

Reviewed 129 week(s) ago

Just one stay there. Actually the room is spacious, it's just not clean, the hot shower doesn't work, the bathroom is dirty, the toilet is dirty with yellow stains, the breakfast has no fruit, the taste is perfunctory. Very disappointed this time. Far from usual.

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10 people find it helpful

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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