The Western Hotel

Very friendly staff, beautiful bar, and I loved having the Nespresso machine in the room! I would certainly stay again.

Great location, close to Excellent customer service, staff were very knowledgeable regarding transportation and site seeing. The room was very comfortable and the coffee and tea amenities were appreciated. Also had wonderful dining experience at the restaurant attached to the hotel. I would highly recommend this hotel.

Friendly staff. Wonderful apartment

The charm, convenience, and friendliness of the Western Hotel and staff took our stay to the next level. We were upgraded to the apartment option across the street which gave us more room and amazing views. This place is top of the list when returning to Galway.

The hotel was nice, clean and quiet. It is located very close to the downtown shopping, restaurants and bars. So. It is very convenient to enjoy the night life in Galway. The only issue I had was it was hard to find the parking garage at night, and since space is limited, they have a valet service to move cars around.

Very close to the city center, we could walk to Eyre Square in 2 minutes. Great bar and restaurant on the Property. Free underground parking was a bonus. Great hotel, nice and quiet, beds very comfortable and clean.

Great location. Close to Eyre Square and walkable distance to the Latin Quarter.

Lovely hotel with friendly staff. Nice location to the city centre.

Great location and the parking valet was amazing!

Quick walk to everything

Loved proximity to Town Square

No the Hotels fault. The person next door had his TV up as loud and possible when I checked into my room on the 4th Floor. I could not really understand where it was coming from until I reached my room. I did not think too much about it as I was going out for dinner. When I returned it wa still as load. I had to call reception for them to come and ask them to turn it down but nobody answered the door. They then went and try to contact them via phone and then came back up again and finally got an answer. It was still loud until I ended up banging the wall. So at 11:30 it seemed to quieten down. Then at 07:15 next morning bang on it comes again. Walls and doors must be really thin or the person must have been dead. Anyway it wasted my night in Galway and Ila’s I said not really hotels fault.

Nice clean rooms, walkable to shopping and eating.

Close to the excitement, but serene inside. Galway is famous for local music and nightlife, it is also a beautiful stop for nature lovers. Natural water scenes abound: the ocean, the bay, the roaring river Corrib, and every inch that connects them all. On a four star system they deserve five.

This hotel was great for what we needed! Walking distance to everything, multiple beds, hostess was so friendly. Room was quiet and clean, only down side was bed and pillows were not very comfortable. Doable for what we wanted though. Parking included was the draw for us.

Delicious food in the pub👍Room was perfect👍 Staff was super friendly ☘️

We arrived late at night and the young man at the reception desk was very helpful. The room was neat and clean.

Great location but the room was a little worn and stuffy. Smelled stale and there was no ventilation. Stain on the floor.

Waiting our turn to check-in I witnessed a receptionist unable to resolve another customer's check-in issue. She was discounting everything the customer said instead of working with the customer. It was rather off-putting to those of us waiting to check-in. After we had checked in, we found the tv remote missing. I had to deal with this particular receptionist and she asked me what type of tv we had. I did not know and she said she would send someone up to take a look. That never happened. I had to ask a second receptionist to follow up and she promptly took care of the issue. The second night we asked for a jug of water which never happened. Also later there was no hot water for a shower. We were told they were looking into it, and would notify us when it was resolved, but we never received a courtesy call. Luckily, the next morning we had hot water. I think probably they are overwhelmed and have issues with that particular receptionist. The overall appearance left a bad impression. I would not stay there again.

The hotel was good. Its located in an excellent area, close to countless pubs, restaurants and retail outlets. It was within walking distance to everything we wanted to see and do in Galway. It was also a very short walk to and from the bus station that brought us to and from Dublin. Our room was nice. There was no remote for the TV in the room but a quick call to the front desk and someone came up quickly with a remote. The walls are quite thin, so if you have someone beside you, youll hear conversations etc. Also youll hear everything going on in the hallways. We were there for the Halloween weekend and usually everything got quiet around 10pm. The breakfast at the restaurant was excellent and a fair price. I think this hotel was overpriced. It cost us $400 Cdn per night which is what youd pay for a pretty nice hotel room in Manhattan NYC. That being said, the weekend we were there and the proximity to all the Galway action were/are the reasons people are willing to pay and the hotel is able to charge so much. If we came back, we would probably look at other places to stay, but if they were comparable, we'd stay at the Western again.