Best Western Hotel Rivoli

Okay

Excellent stay

This hotel is in a nice area of Rome. Clean rooms and quiet.

Quite

Good Property

Nice hotel, and friendly staff.

It was a great stay. The rooms were clean and spacious. The front staff was courteous and breakfast was delicious. They had many options. The area felt safe. What would make it a greater experience is if they had a shuttle transportation to airport.

Ambiente accogliente stanza confortevole molto pulita zona silenziosissima

Lovely hotel and very friendly staff

Shame the lift was out. Room was lovely, great balcony. Cheap breakfast. Helpful pleasant staff

We have stayed here many times and the staff are exceptionally helpful. All the staff have worked there for years and always manage to remember us every time we come back and stay. The hotel it’s self is well kept and clean. Rooms are really good and the breakfast is enjoyable. Highly recommend with no hesitation. Five stars in our opinion.

Hotel was nice and clean, check in and checkbout was smooth and the room were big and very quite

This is a hotel in a fantastic location, with easy access to transportation to all of Rome's wonders, in addition to being just a 20 minute walk to Piazza del Popolo. On the doorstep of Villa Borghese, this is a quiet and safe residential area, with cafes and restaurants priced relatively affordably compared to the city centre. The downside to this is the hotel itself - it is weathered, but if you're like me, than you'll find it charming and a step back into the classy 1950's, with marble everywhere and busts of heroes of antiquity on display. Please note - not all rooms have air functioning air conditioning, however this is common throughout Italy. There is WiFi, however, my room found itself inconveniently located between two routers whose signal strength would fluctuate and making it difficult to conduct any video calls. This however I think speaks to the thickness of the walls (a positive) as I did not hear any other guests with my room right beside a lift/elevator, and again, when in Rome your room really is only to sleep so I did not find this a tremendous issue.

Quiet, good light. Limited breakfast. Sink exhaust not working

We booked for two days. The room was very hot and the ac did not work. We asked them to fix it and it ran for a few minutes then quit. Attempt two same result. We spent the night sweating it out like we were in boot camp. Checked out the next day at 10am and the front desk staff refused a refund for our second night that we did not use. At E350.00 I would say that I should not be held responsible to stay another night on property. Also they charge E12.00 to use the gym. I’ve stayed in hotels all over the world and this is a first for me.

The hotel was great even if it is a mile away from the sites. If your walking great exercise but if by taxi or bus they are close by as well

I don’t like the shower tub & the toilet flash waters.

All great, clean comfortable room, great shower, except tiny fridge.

Avoid this hotel. I booked because in description they said that there is a Shuttle service available from hotel to airport, but there is no such thing provided. when i asked about the shuttle service they simply called a cab for which i still had to pay out of pocket. Also the staff is rude and all they care about is how to make guests pay more money for every tiny amenity that they offer. The breakfast is not included with the price of the hotel when you book and you will end up paying 25 € for two people. the elevator is so small that two people can barely fit in.

Regret staying at this hotel too. The hotel is located on a small residential street where cabs are not allowed to park or get inside. The cabs will drop you off at the main street and you have to carry your luggage to the hotel. Also, the customer service person kept our passports and asked us to comeback later so he can finish us checking in at night time cause he was busy and did not have time to service us. We were the only customers at night time and when we refused to hand him the passports, he made us wait an hour before he could service us. Also the toilet in the bathroom was so small and placed under the sink that we could not properly sit on it. When I complained, I was told all bathrooms are like that. see the picture posted and you won't believe it. Yes, it is under the sink. I hurt myself few times getting down and up from the toilet seat. I will not recommend anyone to stay at this hotel even if they offer for free. Also there are some small insects that craw on the bathroom floor that you can not see cause the floor is all dark but if you pay close attention, you will see them crawling.