Hotel Artis

Genuinely, was shocked at the bad reviews for this place. Hotel Artis was the BEST experience in Rome. SUPER short walk to the Metro Station which can get you to anywhere in Rome in minutes, great staff (who speak at least two languages), great coffee, spritzes and more. Hotel Artis is the SPOT!

Hotel was fairly good & the area is quiet, but far from central Rome & Leonardo Da Vinci International Airport.

All is fine

False promotion of a hotel, its not 4 star hotel, this hotel don’t even qualify for 1 star. Its a cheap, low grade hotel. If you are coming for tourism than the hotel location is extremely bad. There is nothing around only old ugly residential buildings. No bus, train station is 2 km away 15 min walk. Hotel don’t serve food except breakfast in the morning, there are no restaurants nearby, you have to ride a taxi to go to nearest restaurant. And the hotel receptionist also not welcoming, can’t speak proper English that’s ok but he reluctant to help, extremely poor service.

Hotel was clean, comfortable but basic at good price.

Great people !

Staff were very helpful friendly and knowledgeable. Breakfast was very good.

Breakfast was horrible

Friendly staff, clean tidy and perfect rooms. Quiet and spacious. WIFI excellent, and staff incredibly helpful. Recommendation for a restaurant just around the corner with hand made spaghetti, and a history of the Roma football club by the host was a plus. Free parking and a much lower rate for the tourist tax was again a bonus. Links to the city centre via the close subway/metro line was again another plus for us. But please be aware, the metro is awash with pickpockets, and having experienced at first hand these individuals, just be aware.

Breakfast was good, close to market and mall.

The stuff was very friendly and helpful !

Good budget stay

Good hotel, good rooms, well sized, good breakfast. Only things are as expected and as many say, as a tourist the hotel is 40mins out of the closest Rome attractions and that is if you get a good run with the trains, typically takes about an hour. Room cleanliness was poor, cabinets were covered in dust and had someone’s old dusty and mouldy socks in them. Despite it being a non smoking room the room smelt of cigarettes and there were cigarette butts on the windowsill from the previous guest that had not been cleaned by housekeeping.

Mia famiglia ! Staff was AWESOME. Very nice area. Would have loved a swimming pool and a bar. Complimentary breakfast was OUTSTANDING. A little far from the Colosseo but I don’t feel safe in that area anyway. I would recommend staying here and renting a car. An unexpected but adorable 💕grocery store next door that has EVERYTHING ❤️.

Unfortunately this is not a 4* hotel in my opinion. There were no tea/coffee refreshment's in the hotel room. The breakfast was very limited egg or bacon,and had to make do with a toaster that didn’t even work. The only positive for this hotel is the free parking and close proximity to the train links without being in the city. It’s also in a quiet location.

The hotel is excellent. There were only two things that worsened the experience: the condition of the bed frame and the showerhead, both of which might differ from room to room, so I wouldn't judge the overall experience based on this as the staff was great and probably would've switched the room if I noticed the issues earlier, and the location of the hotel relative to the transport stops – but that's not that bad, just a 10-minute walk from the nearest metro station.

The hotel was very clean and well run. The breakfast buffet was the best we had in Italy. This property is not convenient for sight seeing in Rome. It is in the middle of highrise apartment buildings. Unless you are visiting family in the area find a hotel closer in to town. It also was not convent to public transportation.

Hotel was lovily but could of had more options like fresh fruit it was the same breakfast every morning had to go out and buy my own fruit nothing really close to buy takaway only pizza but other then that the sraff were excellent

The staff and service was great. They were very considerate and helpful at every stage

False advertisement, awful communication and refusal of a refund. - (in short) Advertised air con. Air con was broken prior to getting there but didn’t tell us in advance or when we arrived (therefore couldn’t cancel after we booked in). After finding out our room was so hot we asked about the air con. We were told it was going to be fixed that day (so we stayed) and it was not. The same happened the next day. It was not fixed. Following this we complained and expected to be compensated as with the information (lies) we had (as per advertisement). They refused to compensate us and hotels.com said it was the hotels discretion (Hotels.com did the best they could) - It was also no where near the standard of a 4star standard hotel (other reviews also said so). Limescale all over the shower, that leaked all of the bathroom floor - Breakfast spread was good but you are underground with no windows - From all the interaction with Staff they were really friendly Things To note: - Close to the airport and Alessandrino tube but you have to get a bus to the tube A and then have to head to Termini and then switch to Tube C to Alessandrino which takes over an hour and a half. We made the mistake of assuming it would be quick to Alessandrino as it was close to the airport. - You can buy water from their desk but it costs more than a vending machine just next to their lift Summary - You cannot trust what is advertised or said by this Hotel. - Staff are friendly