Hotel Carlton on the Grand Canal

Hotels
8.2
/10

Very Good

933 reviews

What Guests Say About Their Stay

Jeffrie
10.0
/ 10
This trip was just perfect! The hotel was great and loved the room we stayed in with the windows and our view. Many dining options close by and right in front of the Grand Canal. Staff was very helpful and courteous.
Sidika
10.0
/ 10
few-minutes walking to train and water-bus stations to go islands and S. Marco area. Best to get 2 days pass for all. Hotel charges 17 euros more if you purchase Murano-Bruno islands from them. No coffee pot in rooms but quality water is drinkable from faucets. We enjoyed the hotel very much.
Yesly
10.0
/ 10
Their holiday party was amazing on new years eve..cute clasic hotel loved it
In the Area
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Sestiere Di Santa Croce 578, Venice, Metropolitan City of Venice, Veneto, Italy, 30135

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel Carlton on the Grand Canal is located in area / city Venice. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Sestiere Di Santa Croce 578, Venice, Metropolitan City of Venice, Veneto, Italy, 30135
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Location


Hotel Carlton on the Grand Canal is located in area / city Venice.

About Hotel Carlton on the Grand Canal

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Carlton on the Grand Canal exclusively for you.

Hotel Carlton on the Grand Canal is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Hotel Carlton on the Grand Canal.

All facilities in Hotel Carlton on the Grand Canal

Others Hotel Carlton on the Grand Canal
Others

Hotel Services

  • Newspaper in lobby
  • Tours
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

General

  • Banquet
  • Rooftop terrace
  • Terrace

Business Facilities

  • Meeting facilities
  • Business center
  • Conference rooms

Food and Drinks

  • Bar
  • Snack bar

Kids and Pets

  • Babysitting with surcharge

Things to Do

  • Garden

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Accommodation Policy & General Information in Hotel Carlton on the Grand Canal

Important Note

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city. On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - Before 11:00
Available rooms at Hotel Carlton on the Grand Canal
150
Number of floors in Hotel Carlton on the Grand Canal
4
Another facilities in Hotel Carlton on the Grand Canal
Newspaper in lobby, Tours, Wedding service, Luggage storage, Porter

Frequently asked question in Hotel Carlton on the Grand Canal

What are available facilities at Hotel Carlton on the Grand Canal?
There are top facilites at Hotel Carlton on the Grand Canal such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Carlton on the Grand Canal?
The standard check-in time at Hotel Carlton on the Grand Canal is starting from From 14:00 while the latest check-out time is at Before 11:00

More Reviews from Other Guests in Hotel Carlton on the Grand Canal

8.2
Very Good

From 933 reviews

Cleanliness

8.4

Room Comfort

7.6

Location

8.0

Service and Facilites

8.4

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Traveler Reviews Hotel Carlton on the Grand Canal

Number of reviews per page
20
40
Top reviews
Jeffrie

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

This trip was just perfect! The hotel was great and loved the room we stayed in with the windows and our view. Many dining options close by and right in front of the Grand Canal. Staff was very helpful and courteous.
William
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Fantastic stay for my family of 4. Great breakfast and location.
Katia
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Lovely property 😊
Vee
icon-Leisure with Partner
Leisure with Partner

4.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

We had two single beds pushed together with a gap in between. The mattresses were very hard and we had uncomfortable sleeps with flat pillows. The external window shutters could not be opened and our room was in constant darkness, and we needed the lights on during the day. There was no kettle or coffee making facilities in the room. The shower had good hot water. We had a bathtub but unfortunately the plug wasn't big enough and the water quickly drained away. There were large stains on the ceiling and the wallpaper. The decor is old-fashioned and worn. The noise level was unreal. We could hear pedestrians, hallway conversations, talking from the room beside us and feet stomping from the floor above. The water pipes made a high-pitched screeching sound when people showered. Staff were mostly unfriendly. Breakfast was okay except for the scrambled eggs which were runny and too salty. The only good thing about this hotel is its closeness to Santa Lucia train station. Venice is wonderful but we do not recommend this hotel.
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Fabio

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

everything perfect except the room heater, basically quite cold. Highly recommended anyway, great staff, great location, great rooms
Monique
icon-Friends and Family
Friends and Family

8.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Great location
Jamiely
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Staff very hospitable!
Jake

4.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Hotel was very expensive at £172 with breakfast for what you get. Room is extremely old and dirty looking. Smell of cigarettes as soon as I walked into the room even though there is a no smoking sign. Werid rule where you have to hand in your key every time you leave which seems pointless and just an inconvenience if the tills are busy or non staffed. Main issue is the walls are extremely thin so you can hear everything from the room above you as-well as outside the door and window which couldn’t be fully closed. Many many more hotels surrounding which are cheaper by a mile and immensely better quality without the hand in key rule. Overall definitely not worth the money compared to others much cheaper hotels I have visited. 2/10
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Sidika
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

few-minutes walking to train and water-bus stations to go islands and S. Marco area. Best to get 2 days pass for all. Hotel charges 17 euros more if you purchase Murano-Bruno islands from them. No coffee pot in rooms but quality water is drinkable from faucets. We enjoyed the hotel very much.
Yesly
icon- with Partner
with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Their holiday party was amazing on new years eve..cute clasic hotel loved it
Verified traveler
icon-Friends and Family
Friends and Family

8.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Everything was decent. However it’s odd that they still use keys and not cards and the requirement to leave the key at the front desk when leaving the room. Also more importantly the internet wifi was terrible and essentially non existent. This is 2025 not 1975.
Marina
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

It was the smallest 4 start hotel room that I saw. Very strange that our 2 rooms had different doors then all other rooms on the floor. Staff was f iendly and very helpful, great location to commute around Venice
Francisco

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

great hotel
Ahmed

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

The hotel has amazing view and location on the canal Very friendly staff and clean rooms Highly recommend
Sarah

2.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

I would like a partial refund. On my last night, the hotel lost electricity. I had no heat, and had an emergency spotlight go on all night that was pointed directly at the bed. I did not sleep all night. Also didn’t have water or phone. Couldn’t charge my cell phone. It was unpleasant to say the least. Also the walls are paper thin. Any noise from the street or neighboring rooms woke me up.
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Denis
icon-Leisure with Children
Leisure with Children

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Great view of grand canal from our room. Friendly staff and convenient location.
Binh
icon-Leisure with Children
Leisure with Children

8.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Shower too small for a large person. Elevator fit 2 persons. Everything else is good.
Maria Recanita

10.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Beautiful place & personnel is very helpful
Manjeeta

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Great staff and convenient location right across the train station.
Verified traveler

10.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

Excellent location and stay here. Staff was super friendly and parking was close for $35 (24 hours). Tasty breakfast and comfortable with great shower and water pressure.
Number of reviews per page
20
40

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Others 4 Hotel Carlton on the Grand Canal

Disclaimer

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