Hotel Relais II Chiostro di Pienza

One night stay during a stopover in Pienza (cool town!). Unfortunately this hotel didn't have functional air conditioning as advertised. Supposedly it had been turned off for the season despite Italy having near record daytime highs for this time of year. The staff did attempt to help by reactivating the in room AC units on our floor but it was completely ineffective. I believe it was 'functional' in the sense that the in room unit had power but it cooled the room 0%. We had 2 rooms and they acted the same way. We were given a fan and slept with the windows open but just couldn't get enough airflow intol the room despite the outside temperature being very pleasant sweatshirt weather. I know this can be the case in Europe, but as an American who seeks out places that advertise AC, this was a big letdown. I will say the breakfast and hotel location/views are excellent.

Needed an extra night and got a room through Hotels.com. Was there for a wedding. The room was small but the location was where I wanted to be and the breakfast was very good.

This property was in a perfect location if you would like to visit Pienza. The restaurant on site - whilst not affiliated with the hotel sits right above the pool so found it a bit awkward leaving the pool and walking through people dining. Their drinks were also so expensive and not worth it - so avoid ordering off them if you are not wanting to spend a lot of money. Otherwise the hotel staff were pleasant and the breakfast was incredible!

La unica cosa mala es que el parking es complicado y puede ser lejos. La vista del desayuno es increible

We booked nine months earlier but were given probably the worst rooms. Ours was right next to a restuarant bar which was noisy until midnight and the rooms above were noisy. The double glazing was totally inaffective at blocking sound. Our daughter's room was on the far side of the hotel and couldn't receive wifi or phone reception and the staff simply said the walls were too thick. Would never stay there again.

Great, convenient location for when we stayed to attend a wedding. The room was clean, quiet and spacious, and we really appreciated having access to a pool on the property for a quick dip when it was super hot outside. And the breakfast was varied and delicious!

Amazing location. If you’re driving to Pienza, make sure you message the hotel to get instructions on what the parking options are as you can’t drive anywhere near the hotel with your bags.

Iconic hotel in fantastic setting right in the centre of Pienza. We upgraded our room to a suite at a not unreasonable price as the standard room was bleak. It is a very old historic building so there are going to be not ideal rooms. We accept the drawbacks of the old building but it is tired and would benefit from a comprehensive sensitive refurbishment scheme. Terrace restaurant stunning and food good but somewhat overpriced. Overall a unique place to stay

the hotel is great. the terrace was infested with wasps and the coffee was mediocre. i will stay there again for sure.

The staff was very helpful and the room & bathroom quite large. Beautiful property!

Lovely hotel in a beautiful location. Attentive and welcoming staff with spectacular views over the Val d Orcia. Pienza is our favourite hill town and the cloisters the ideal place to stay. We have stayed on many occasions and will return.

A comfortable place to stay while doing a solo cycling tour of Tuscany

Excellent location

Was excellent great location great staff

Our two nights at the Hotel Relais ll was very enjoyable. The accommodations were comfortable, and the breakfast superb. It was nice to walk through a medieval town and then enter your lodging via an attractive garden. The staff was exceptionally kind and easy going.

Beautiful views and good breakfast. It is not a service oriented hotel but you can’t beat the location, views, and value.

Good value for money, quiet location, centrally located, easily walkable and friendly staff. Good breakfast was also included.

Too exhausted by travel to write. We enjoyed our stay here.

The view was spectacular!

hapily situated hotel in the center of the historic town. nice restaurant underneath:)