Excelent Location

Great location, building is kind of old, selected a really small room but for a single person and just 1 night it was all I needed.

Location was everything for the visit and for the area you cannot expect too much for the price of this hotel. Comfortable enough but in need of updating.

The hotel is in the perfect shopping location. The staff was very friendly and accomodating. We were walking distance from all major shopping and restaurants.

This grand old hotel is in need of a little TLC, but staying there was still a wonderful experience. Everything was clean and in working condition, but older and showing signs of ageing (e.g. some cracked bathroom floor tiles). The room was large. The bathroom was well appointed and large. The walk-in closet area had a small fridge and a safe. They provided bottled drinking every day. The WiFi was good. The rooftop bar was nice, and provided a view of the city. Milan's main attraction - the Duomo - is within 5 min walking distance from the hotel. The M subway station is "around the corner". A taxi to the main station (Milano Centrale) costs about 20 euro, and a subway ride about 2.50 euro per person. The area is a tourist mecca, with a large mall, dozens of restaurants, bars, and tourist attractions within a 1 mile radius.

Breast was great. It is near to duomo and shopping center

Good location about half a block from the duomo, literally next to a shopping center with all the brands you would expect in milan

Close to attractions

Fabulous location, right in the heart of the city. I chose the room that was ‘ideal’ for a solo traveller. This was adequate, but in need of a refurbishment.

There was no hot water in the morning to take a shower! That was a problem.

The shower room, too small!

DO NOT BOOK HERE WHATSOEVER. If i could leave 0 star i would. I booked it based on the pictures online and here on expedia expecting it to be as perfect as it should be. Spent almost $500 for 2 nights. We came after the check in time and still waited almost an hour to get the key for our room. Got a horrible room as if it was out from a horror movie. Shower does not work, AC/Heater they don’t work. Bugs in the shower since it’s not clean. Bathroom door do not close all the way, gets stuck in the middle. And the most important part is NO HOT WATER unless you wait 15-20 mins for the water to get hot. Windows do not open. Laid on the bed and got a rash, my whole body turned red and itchy. The bed and pillows were hard as a rock couldn’t sleep for a bit. Hotel is so old and need renovation ASAP. To open the door you need to use an actual key like the old times to open and to push the door so hard in order for it to open. Didn’t feel safe at night i had to put a chair to block the door since anyone who has a key can open it from the outside. Reached out to the front desk multiple times about the issues but they didn’t do anything. When i called for the hot water they didn’t even bother to answer the phone. Reached out to expedia to ask for a refund but the manager property refused to give me so. Expedia was helpful and tried hard to see if the hotel can give me my money back but no luck. I have nothing against Expedia ,only the hotel. SAVE YOUR MONEY AND GO SOMEWHERE ELSE.

THE BUIKDING HAS NO HEAT! WW GOT SICK!

Only compliment i can give this property is if you like shopping its in a good location. Hotel is very poor had a suite, AC didnt work and the water was scalding in seconds the facilities are very poor I owuld strongly stay away.

Very good place and have a great location.

There was no air conditioning in the room even tho it says they have AC but apparently the city dont allow them to turn it on. I wish they mentioned that before we booked the hotel room. Because of no AC we have to keep the window open and we had mosquitos in our room and its right next to the police stations so sirens all night. I wouldnt stay there again

Great Breakfast!

My experience was awful from start to finish. First, the room was nowhere near acceptable. The “shower” was simply a showerhead awkwardly placed in the middle of the bathroom with only flimsy shower curtains around it. Water splashed everywhere, making it extremely inconvenient and dangerous—my mother almost slipped. To make matters worse, there were bed bugs, and I had a severe reaction to the bites on my arm. When I informed the staff, they brushed it off and did nothing to help. Additionally, the hotel advertised air conditioning, but there was none. When I brought this up, they admitted it wasn’t available and offered a plug-in fan that barely cooled the room. Additionally because I was having a severe reaction to the bug bites I had to sleep in a sweatshirt in a ROOM WITH NO AIR CONDITIONING. We also ran into issues with airport transportation. The hotel posted a rate for the airport fare, so we asked them to reserve a taxi. When we arrived at the airport, the taxi driver charged us an extra 20 euros more than stated on their fare list, and even though I had a confirmation from the front desk, they had told the taxi driver to charge the extra 20 euros. Which the taxi driver showed us the text. This was hands down the worst hotel stay I’ve ever experienced. Save yourself the frustration—stay somewhere else.

This hotel claims to be 4 stars which is a joke. the carpet in the hall was was lumpy and generally dirty and worn out. the rom had no air flow and when when inquired they just gave us a big fan. There from desk was not supportive. they didn't even have a Concierges for recommending local dining and entertainment, and making reservations. They are not a 4 star hotel that I have stayed in.

I was there for the ballet and opera. Since the last time I stayed there the breakfast has improved but this time I stayed in a single room rather than the suite - big difference in quality I must say!