L'Araba Fenice

Hotels

8.0

/10

Very Good

42 reviews

What Guests Say About Their Stay

Verified traveler
10.0
/ 10
The staff were superb. We had to leave before breakfast opened in the morning as we were catching the Pozzallo ferry to Malta. They arranged for us to get fresh fruit, coffee, etc., 15 minutes early. Everything was wonderful. Great hotel.
Fabrizio
10.0
/ 10
Struttura bella con ampio giardino piscina e area wellness, camera ampia con salottino annesso, personale molto gentile e con un grande senso dell"accoglienza
Giuliana
10.0
/ 10
Camere molto pulite, spazi esterni curati, personale cortese. Ottima la colazione e la cena, consumata alla carta. La piscina rappresenta un buon passatempo per i bambini, la struttura purtroppo è lontana dai punti di interesse turistico principale della zona. La struttura si presta benissimo per il festeggiamento di matrimoni, meno come struttura turistica. Non viene fornito materiale informativo turistico agli ospiti, non è raggiungibile da mezzi pubblici, per cui chi non ha un mezzo proprio è impossibilitato a spostarsi.
In the Area
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Via Falagato 39 Cerrelli, Altavilla Silentina, Salerno, Campania, Italy, 84045

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
L'Araba Fenice is located in area / city Altavilla Silentina. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Via Falagato 39 Cerrelli, Altavilla Silentina, Salerno, Campania, Italy, 84045
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Location


L'Araba Fenice is located in area / city Altavilla Silentina.

About L'Araba Fenice

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from L'Araba Fenice exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at L'Araba Fenice.

All facilities in L'Araba Fenice

Others L'Araba Fenice
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Things to Do

  • Spa
  • Garden
  • Outdoor pool
  • Sauna

General

  • Parking
  • Banquet
  • Rooftop pool
  • Terrace

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference rooms

Food and Drinks

  • Bar
  • Snack bar

Connectivity

  • LAN Internet
  • Free WiFi

Sports and Recreations

  • Outdoor tennis court
  • Tennis court

Family-friendly Facilities

  • Children pool

Transportation

  • Bus/truck parking

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Accommodation Policy & General Information in L'Araba Fenice

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Airport shuttle fee: EUR 220.00 per vehicle (roundtrip)
  • Pet fee: EUR 20.00 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Pool access is subject to availability and must be reserved in advance.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 23:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
14:00 - 23:00 - Before 11:00
Available rooms at L'Araba Fenice
58
Number of floors in L'Araba Fenice
2
Another facilities in L'Araba Fenice
Laundry service, Tours, Multilingual staff, Wedding service, Luggage storage

Frequently asked question in L'Araba Fenice

What are available facilities at L'Araba Fenice?
There are top facilites at L'Araba Fenice such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at L'Araba Fenice?
The standard check-in time at L'Araba Fenice is starting from 14:00 - 23:00 while the latest check-out time is at Before 11:00

More Reviews from Other Guests in L'Araba Fenice

8.0
Very Good

From 42 reviews

Cleanliness

9.2

Room Comfort

8.6

Location

6.6

Service and Facilites

8.0

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Traveler Reviews L'Araba Fenice

Number of reviews per page
20
40

Top reviews

Michael

8.0

/10

Reviewed 37 week(s) ago

Hotels.com verified review

A pretty amazing place. Looks very luxurious, the restaurant and the meal was super fancy and yet very reasonably priced. We couldn’t understand why the place was mostly empty, but we stayed mid-week, and the place clearly caters to Italians (even the spa menu was only in Italian). The air-conditioning in the room was not very strong and very noisy, but otherwise very nice room.
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Verified traveler

8.0

/10

Reviewed 315 week(s) ago

Hotels.com verified review

This is a large modern hotel that specializes in weddings and similar huge events. We stayed there during the off season, on a visit to Paestum. The general level of decor and amenities we would describe as sort of Disney: very competent, with comfortable beds and solid furnishings, clean and roomy bathroom, very large rooms even by American standards, well run, but a little corny and corporate feeling. Still, what do you expect for a gigantic wedding hotel in the middle of nowhere? Service was friendly and attentive, and the breakfast was better than most on our trip, as freshly cooked eggs were on offer. The immediate area is absolutely empty, though. Just some small, not particularly picturesque villages in the hills, widely spaced. Nowhere really to walk around and look. Still, it was the last night of our trip and it was nice to be able to stretch out, relax, sleep in a good bed and take a shower with satisfying water pressure before our flight.
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Verified traveler

10.0

/10

Reviewed 374 week(s) ago

Hotels.com verified review

The staff were superb. We had to leave before breakfast opened in the morning as we were catching the Pozzallo ferry to Malta. They arranged for us to get fresh fruit, coffee, etc., 15 minutes early. Everything was wonderful. Great hotel.
Jonas

4.0

/10

Reviewed 551 week(s) ago

Hotels.com verified review

We got a very good deal on this 5-star hotel here in hotels.com. It was located remotely in an area without any shops or people. The hotel is a large complex consisting of the hotel and apartment buildings, tennis court, swimming pool and more. At check-in we got the keys for an apartment located a small walk from the hotel. It was a nice new building, but it had nothing to do with a 5-star hotel. Basically just a furnished apartment but without decor or even towels. We could park just outside which was fine. Since we booked a hotel-room in a 5-star hotel, this was not what we expected however. The following day we asked for a room with normal hotel facilities which we got. Reviewing this hotel is a little difficult, because in many ways it looks nice - it just does not have the feel of a hotel. Especially not a 5-star hotel where you would expect the best of what any hotel can offer. It is more like a large complex for weddings and birthday parties. Completely empty during the day and no service at the pool. We could only buy a sandwich in the nearby bar. In the evening there were no people around the hotel either, an empty restaurant, only a birthday party had a crowd. Overall the condition of the hotel is actually fine, but in our opinion, and we stayed in many 5-star hotels around the world, even this might technically meet the standards of a hotel in this level, the feel is very very different. Given the 5-stars and the higher pricing, we would not recommend it.
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Magnus Mørch

2.0

/10

Reviewed 30 week(s) ago

Hotels.com verified review

Personalet på hotellet var decideret forfærdelig. De var fjendtlige og nærmest ractiske overfor os, blot fordi vi ikke var Italienere. Den første aften var vores eneste mulighed for at få aftensmad på hotellet hvis vi derfor deltog i en fest hvor der blev fejret en italiensk helligdag - personalet placerede os rigtig dårligt og kunne næsten ikke afleveres os vinkortet. Denne aften kom til at koste os 50 euro pr. Mand. Derudover fik vi afvide, at vi ikke måtte sidde ved vores valgte bord til morgenmaden selvom alle andre gerne måtte sidde ved de omkring liggende borde. Vi protesterede og fik til sidst lov - sådan var det begge morgener vi fik morgenmad. Meget ubehageligt. Men den mest ubehagelige oplevelse var dog da vi skulle checke ud af hotellet. Personalet mente at der ikke var blevet betalt for vores overnatninger selvom vi kunne fremvise kvitteringer og kontoudtog. På trods af dette insisterede de meget på at vi skulle udlevere vores dankort oplysninger. Dette nægtede vi, og efter lang diskussion bryder en kollega ind og siger at hun godt kan se vi har betalt. Vi stod tilbage med en følelse af at de prøvede på at snyde os. Alt i alt har vi haft en virkelig forfærdelig oplevelse på det her hotel. Så hvis du ikke er Italiener, så hold dig LANG VÆK.
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Michele
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

Personale cortese e struttura accogliente e pulita
Verified traveler

8.0

/10

Reviewed 40 week(s) ago

Hotels.com verified review

Ich gebe nur an der Struktur 5 Sterne. Schönes und sauberes Hotel. Leider gebe ich für alles andere 3 Sterne. Schlechtes Frühstück für ein 5-Sterne-Hotel. An der Rezeption fragten wir nach Badetüchern, sie sagten uns 3 € pro Handtuch, dann verlangte ein anderes Personal 10 € pro Handtuch. dann haben wir sie am Ende für 3 € bekommen. Sogar für das Zimmer, das wir bestellt hatten, sagten sie uns, dass es für Singles sei, FALSCH, nur weil sie uns ein Zimmer geben wollten, das mehr kostete. Das Zimmer war wunderbar und für zwei Gäste mit einem Doppelbett ausgestattet. Wenig seriös und professionell
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luigi
icon-Leisure Family
Leisure Family

6.0

/10

Reviewed 55 week(s) ago

Expedia Group verified review

Rispetto degli orari indicati per i massaggi e spa, non sempre garanti
Gaetano

8.0

/10

Reviewed 57 week(s) ago

Expedia Group verified review

Struttura nuova, posto tranquillo per rilassarsi.
Filippo
icon- with Children
with Children

10.0

/10

Reviewed 76 week(s) ago

Expedia Group verified review

Tutto perfetto!
Nello

8.0

/10

Reviewed 84 week(s) ago

Expedia Group verified review

Tutto perfetto tranne la colazione che andrebbe arricchita con un buffet più fornito visto che si tratta di una struttura a 5 stelle... per il resto siamo davvero contenti del trattamento ricevuto
Domenico
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 129 week(s) ago

Expedia Group verified review

Struttura bellissima, centro benessere fantastico!
Vincenzo
icon-Leisure with Partner
Leisure with Partner

6.0

/10

Reviewed 186 week(s) ago

Expedia Group verified review

La struttura è ben mantenuta massima pulizia il personale gentilissimi ! Quello che non mi è piaciuto è che la sera non c'è nessun intrattenimento , evento o quello che sia. E poi al ristorante le portate sono misere e prezzi abbastanza alti
Francesco
icon-Leisure Family
Leisure Family

4.0

/10

Reviewed 186 week(s) ago

Expedia Group verified review

La struttura si presenta come un 5 stelle, ma manca dei requisiti per esserlo. La nostra prenotazione era per un appartamento exclusive per coppia più bambino di 4 anni. Quando siamo arrivati abbiamo scoperto che ci avevano sistemato al secondo piano in una palazzina senza ascensore. Alle nostre rimostranze ci hanno offerto una suite junior in un'altra palazzina dotata di ascensore, ma con metà dello spazio. Alla fine abbiamo optato per la prima, ma ho dovuto riportare il piccolo in braccio per le scale tutte le sere! Un'altra cosa inaccettabile è la doccia di soli 75 cm di lato, praticamente inaccessibile per persone un po' grosse. Il ristorante serve una buona colazione ed ha un ottimo chef, ma la scelta e la varietà dei prodotti è minima. In definitiva non consiglio di soggiornare in questa struttura dal rapporto qualità prezzo decisamente basso.
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Davide

4.0

/10

Reviewed 187 week(s) ago

Hotels.com verified review

Siamo stati disturbati tutta la notte e le lenzuola non erano pulite. abbiamo fatto presente la cosa, ricevute solo le scuse. Non bene.
Fabrizio

10.0

/10

Reviewed 188 week(s) ago

Hotels.com verified review

Struttura bella con ampio giardino piscina e area wellness, camera ampia con salottino annesso, personale molto gentile e con un grande senso dell"accoglienza
Pietro
icon-Friends and Family
Friends and Family

4.0

/10

Reviewed 191 week(s) ago

Hotels.com verified review

Arrivati in hotel, prenotato per un giorno e una notte, hotel scelto soprattutto per la piscina o la spa, all'arrivo ci dicono che non possiamo utilizzare la piscina perché c'era un evento...e neanche la spa perché piena! Ci siamo rimasti malissimo perché nessuno ci ha avvisato qualche gg prima in modo da cambiare struttura. Il ns amico 14 enne in viaggio con noi è rimasto delusissimo. Unica alternativa proposta era ombrellone e lido a 20 km da li! Anche l'appartamento dato era al 3 piano e senza ascensore, una fatica con valigie! Non prenoteremo mai più in qst albergo!
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Giuliana
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 239 week(s) ago

Expedia Group verified review

Camere molto pulite, spazi esterni curati, personale cortese. Ottima la colazione e la cena, consumata alla carta. La piscina rappresenta un buon passatempo per i bambini, la struttura purtroppo è lontana dai punti di interesse turistico principale della zona. La struttura si presta benissimo per il festeggiamento di matrimoni, meno come struttura turistica. Non viene fornito materiale informativo turistico agli ospiti, non è raggiungibile da mezzi pubblici, per cui chi non ha un mezzo proprio è impossibilitato a spostarsi.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 291 week(s) ago

Expedia Group verified review

In un appartamento exclusive con armadio/angolo cottura annesso, non è possibile pagare giornalmente a parte il suo utilizzo.
Verified traveler

8.0

/10

Reviewed 295 week(s) ago

Hotels.com verified review

Hotel nuovo, pensato soprattutto per eventi. Camere spaziose. La piscina è bella, pulita e con aree idromassaggio. Giardino curato. Mi ha stupito la mancanza di personale e di un bar nelle aree esterne.
Number of reviews per page
20
40

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