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Smart Hotel Napoli
Hotels
8.8
/10
Very Good
428 reviews
What Guests Say About Their Stay
hua
10.0
/ 10
It was very clean, spacious and convenient! It was really quiet even when cruise came, no impact to quietness. Breakfast was excellent with great options . Staff are all very nice and helpful! We really enjoyed the stay!
Vit
10.0
/ 10
amazing breakfest, clean room, comfy bed, unfortunately you can hear the noise from the port, but you could expect that because of the location
Zahim
10.0
/ 10
Easy access to Alibus and metro. Very convenient if one wishes to visit the islands as the ferry companies are 60 metres from the hotel. We liked the safety around the hotel and the staff were very good. Breakfast was just like any other European hotel.
In the Area
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Stazione Marittima, Naples, Campania, Italy, 80133
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Smart Hotel Napoli
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Per room per night (excl. taxes & fees)
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What's around Smart Hotel Napoli
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Stazione Marittima, Naples, Campania, Italy, 80133
Discover More About Smart Hotel Napoli
Location
Staying at Smart Hotel Napoli is a good choice when you are visiting Naples.
About Smart Hotel Napoli
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Smart Hotel Napoli exclusively for you.
Get precious and unforgettable moment during your stay at Smart Hotel Napoli.
All facilities in Smart Hotel Napoli
Others
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Coffee shop
- Elevator
Hotel Services
- Luggage storage
- Porter
- Multilingual staff
- 24-hour Receptionist
- Concierge
Business Facilities
- Meeting facilities
- Conference room
- Business center
- Conference rooms
Food and Drinks
- Bar
- Breakfast
- Snack bar
Things to Do
- Romantic proposal packages
- Discounted Fitness Center
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
In-room Facilities
- TV
Accommodation Policy & General Information in Smart Hotel Napoli
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Airport shuttle fee: EUR 50 per person (one-way)
- Airport shuttle fee per child: EUR 10 (one-way), (up to 2 years old)
- Pet deposit: EUR 100 per stay
- Pet fee: EUR 10 per pet, per day
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a security system
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. This property is located within a secured customs area, and guests must pass through security to access it. The nearest vehicle access point is 164 feet (50 meters) away.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 02:00
Check-out:
Before 10:30
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 02:00 - Before 10:30 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Smart Hotel Napoli | 63 |
Number of floors in Smart Hotel Napoli | 2 |
Another facilities in Smart Hotel Napoli | Others, Smoke-free area, Safety deposit box, Coffee shop, Luggage storage |
Frequently asked question in Smart Hotel Napoli
What are available facilities at Smart Hotel Napoli?
There are top facilites at Smart Hotel Napoli such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Smart Hotel Napoli?
The standard check-in time at Smart Hotel Napoli is starting from 15:00 - 02:00 while the latest check-out time is at Before 10:30
Does Smart Hotel Napoli provide breakfast?
Yes, Smart Hotel Napoli provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Smart Hotel Napoli
Other sources (428)
8.8
Very Good
From 428 reviews
Cleanliness
9.2
Room Comfort
8.6
Service and Facilites
9.0
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Traveler Reviews Smart Hotel Napoli
Number of reviews per page
20
40
Top reviews
hua
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
It was very clean, spacious and convenient! It was really quiet even when cruise came, no impact to quietness. Breakfast was excellent with great options . Staff are all very nice and helpful! We really enjoyed the stay!
Tina
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
It was very good
QI
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
very nice
Vit
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
amazing breakfest, clean room, comfy bed, unfortunately you can hear the noise from the port, but you could expect that because of the location
David
Leisure Family
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The hotel is adjacent to the port and is convenient for the ferry.
antonella
Leisure Family
6.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Very convenient location, excellent rooms, spacious and clean. The reception staff is very nice. Breakfast average (plenty of choice but not the best quality). The bar inside the hotel is quite expensive and the service is poor. (We ordered aperitivo and the crisps were all crumbled that needed a spoon to be eaten, and nothing else). Overall it was a pleasant experience.
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Firas
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Excellent
Zahim
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Easy access to Alibus and metro. Very convenient if one wishes to visit the islands as the ferry companies are 60 metres from the hotel. We liked the safety around the hotel and the staff were very good. Breakfast was just like any other European hotel.
Jason
Leisure
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
I enjoyed my stay at the Smart Hotel. It is centrally located and felt clean and safe. Both the check in and check out process were quick and efficient. Staff were also nice. Since I’m celiac, I particularly liked that there were gluten free options for breakfast e.g. bacon, eggs, and sausages. Dietary restrictions were clearly outlined in the signage for each dish.
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Tristan
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Smart Hotel was just fine for the price I paid and the reasons I needed it. It was conveniently located near metro from the Napoli centrale. Morning breakfast was nice and plentiful. For the price I paid, and the reasons I wanted to stay there I thought Smart Hotel was exactly what I thought it would be, would stay again, if I ever go back to Naples that is.
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Velma
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Right next to cruise line we were going
Roland
Leisure with Partner
6.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Felt safe at night as area is secured by port police. The dislikes are: a. the distance from car/taxi drop off to hotel door must jave been at least 50 yards; b. elevator is very slow moving even on just one floor; c. Bedside lamp being hung from ceiling but too far from the headwall that it sticks out too far thus hitting it hit multiple times and d. bathroom shower is too small.
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aden
Friends and Family
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Staff was very helpful and room was clean and neat. Excellent location esp if you are taking a ferry to the nearby islands.
Cecilia
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Outstanding stay at this hotel!!! The staff and service are wonderful! Tina at the restaurant bar is wonderful, Lina at breakfast room outstanding! Samir and “All” of the personnel at the hotel are just amazing! I’ll definitely try to come back to this wonderful hotel!
Damil
10.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
The young girl and the young guy at the bat were great. Great customer service and always smiling. The complimentary breakfast was poor for the price paid to stay at the hotel. I think they could do better.
Etil
Leisure with Partner
8.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
The hotel is nice and modern, clean and the rooms are spacious. It was easy and quick to check in and out but the best part is the location. If you need to take a ferry or go to the airport or the train station it’s very convenient.
Graham
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Loved opening the curtains in the morning to see a cruise ship outside. The location is very good with trips to the islands practically on the doorstep. Also the new metro entrance at the front takes away the stress of trying to cross a very busy road! This was not our first stay there and I hope to return again soon.
Ross
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Great place
Anthony
Leisure Family
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
It was as advertised and everyone was helpful and nice.
Carey
Leisure Family
6.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
I’ve never stayed somewhere with so many rules! You cannot do this, you cannot do that. It’s quite oppressive. Our room was compact and modern but dark. AC controlled by reception. Very handy for Procida/Ischia ferries and Alibus. Staff helpful- leant us an umbrella in a downpour, and do allow you to leave baggage after checkout.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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