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Biwako Hanakaido
Hotels
9.2
/10
Exceptional
216 reviews
What Guests Say About Their Stay
Tamela
10.0
/ 10
Loved having a drawer of kimonos to choose from to wear for our stay! The room was wonderful and we saw the beautiful sunrise from our bed. It was really a special experience. The private bath on our balcony was so nice and relaxing. The staff is super, very well trained and attentive. They make you feel special from the moment you walk in with a snack and a drink. We purchased some quality souvenirs from the gift shop. The half board is a grand experience. The onsens are unforgettable. I went early and had the whole place to myself.
Ivan
10.0
/ 10
We stayed for just one night to expierence the best this ryokan had to offer and man did it exceed all our expectations. To truly know, book one of their 4 suites. The #500 rooms. Massive rooms with authentic tatami mats, personal and private onsen that is open air facing the beautiful lake, out of this world seasonal dinner/breakfast course. The area is secluded enough to be quiet but not far from the local town. Cute and quaint souvenir shop. Oh and the bidet toilet is the best we've ever seen. Lastly, the staff is extremely accommodating, friendly, and helpful. They know english very well too. They have a shuttle that does pick up and drop off from Ogotoonsen Station so skip the taxi and call the resort when you get there. If you have cell service there is a free cell phone that you can use to call the resort. Theres also a guide of numbers for all the resorts in the area. To wrap up, book a night at this ryokan you will not regret treating yourself to a time of lavish luxury.
Asher
10.0
/ 10
everything was amazing from the room, to the onsen, the food, the staff and the service. there is a free mobile phone in ogoto onsen station which you can use to call the different onsen hotels nearby and they will send a shuttle to come pick you up :)
In the Area
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1-3 1-Chome, Ogoto, Shiga, Otsu-shi, Kansai, Japan, 520 0101
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Biwako Hanakaido
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1-3 1-Chome, Ogoto, Shiga, Otsu-shi, Kansai, Japan, 520 0101
Discover More About Biwako Hanakaido
Location
Biwako Hanakaido is a hotel in a good neighborhood, which is located at Otsu-shi.
About Biwako Hanakaido
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Biwako Hanakaido exclusively for you.
With all facilities offered, Biwako Hanakaido is the right place to stay.
All facilities in Biwako Hanakaido
Others
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Coffee shop
- Elevator
Hotel Services
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Newspaper in lobby
Things to Do
- Library
- Garden
- Sauna
Food and Drinks
- Breakfast
- Bar
General
- Banquet
- Parking
Connectivity
- Free WiFi
Accommodation Policy & General Information in Biwako Hanakaido
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for Japanese breakfast: approximately JPY 2500 for adults and JPY 2000 for children
- Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Room rates do not include extra bedding or half board meals for children age 1-5. Meal surcharges apply.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property's outdoor and indoor mineral hot springs will be under renovation from May 7, 2024 to July 31, 2024. The outdoor and indoor mineral hot springs will be available for women 3-5 PM, 8-10 PM, 6-8 AM and for men 5:30-7:30 PM, 10:30 PM-12:30 AM, 8:30-10:30 AM during this time.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 20:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 20:00 - Before 11:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Biwako Hanakaido | 43 |
Number of floors in Biwako Hanakaido | 6 |
Another facilities in Biwako Hanakaido | Others, Smoke-free area, Safety deposit box, Coffee shop, Luggage storage |
Frequently asked question in Biwako Hanakaido
What are available facilities at Biwako Hanakaido?
There are top facilites at Biwako Hanakaido such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Biwako Hanakaido?
The standard check-in time at Biwako Hanakaido is starting from 15:00 - 20:00 while the latest check-out time is at Before 11:00
Does Biwako Hanakaido provide breakfast?
Yes, Biwako Hanakaido provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Biwako Hanakaido
Other sources (216)
9.2
Exceptional
From 216 reviews
Cleanliness
9.4
Room Comfort
9.2
Location
9.0
Service and Facilites
9.6
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Traveler Reviews Biwako Hanakaido
Number of reviews per page
20
40
Top reviews
Tamela
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Loved having a drawer of kimonos to choose from to wear for our stay! The room was wonderful and we saw the beautiful sunrise from our bed. It was really a special experience. The private bath on our balcony was so nice and relaxing. The staff is super, very well trained and attentive. They make you feel special from the moment you walk in with a snack and a drink. We purchased some quality souvenirs from the gift shop. The half board is a grand experience. The onsens are unforgettable. I went early and had the whole place to myself.
Read More
CHAN THONG
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
amazing
Ivan
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
We stayed for just one night to expierence the best this ryokan had to offer and man did it exceed all our expectations. To truly know, book one of their 4 suites. The #500 rooms. Massive rooms with authentic tatami mats, personal and private onsen that is open air facing the beautiful lake, out of this world seasonal dinner/breakfast course. The area is secluded enough to be quiet but not far from the local town. Cute and quaint souvenir shop. Oh and the bidet toilet is the best we've ever seen. Lastly, the staff is extremely accommodating, friendly, and helpful. They know english very well too. They have a shuttle that does pick up and drop off from Ogotoonsen Station so skip the taxi and call the resort when you get there. If you have cell service there is a free cell phone that you can use to call the resort. Theres also a guide of numbers for all the resorts in the area. To wrap up, book a night at this ryokan you will not regret treating yourself to a time of lavish luxury.
Read More
Asher
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
everything was amazing from the room, to the onsen, the food, the staff and the service. there is a free mobile phone in ogoto onsen station which you can use to call the different onsen hotels nearby and they will send a shuttle to come pick you up :)
Nicholas
Leisure
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
This Onsen was incredible. The staff was very polite and helpful. The rooms were spacious and traditional, a had yukata for us to wear around the hotel. We had a private bath that was beautiful and very relaxing. The meal they prepared for us was very elegant and delicious. Beware that it is very seafood heavy (my wife isn’t a huge seafood fan). There is a bit of a language barrier, but it didn’t keep us from communicating (google translate helped a few times). Overall a great experience in a less crowded and beautiful area of Kyoto that was fairly easy to access
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Makana
with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Biwako Hanakaido was/is amazing. The staff are very friendly and service is top tier. I really can’t say much about this place other than it was amazing. I would do it again on my next trip. The dinner set was amazing and so was the breakfast.
Amelia
Friends and Family
10.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
The beef sashimi was the BEST thing we had our entire time in Japan. The traditional food were also very good while still having options for those who wanted more modern meals
Alejandro
10.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
The staff was extremely friendly, and they were also professional and clear about the guidelines for the onsen and dinner expectations. The food was incredible, the private bath was soothing. And the area is wonderful. Lake Biwa is a special place.
Teddy
Leisure
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Top notch ryokan, highly recommended.
Stayed in a Japanese style room, including 2 meals per day, and with shuttle service from the ryokan to the train station.
Includes an onsen and massage service as well.
The room was very spacious, clean and comfortable.
The meals delicious.
The staff extremely friendly and helpful.
Very nice experience while in Kyoto.
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Alexander
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
The staff and private onsen were top-notch, no comparison. The meal provided was interesting. We were hoping that there was a way to change our first night’s meal choice prior to our stay instead of the business defaulting to the traditional Japanese meal on the first night of our stay. After messaging on Expedia, they would not let us change the meal. Other than that, the service provided by the staff is second to none and we wouldn’t trade our stay with Biwako Hanakaido for anything.
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Claire
Leisure Family
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
This beautiful, well-run hotel makes you feel very special. We were greeted warmly on arrival, given peach tea and walked through the hotel’s spa protocol. Since they are currently doing work on parts of the spa (this was no problem, and there was no noise).
The onsite onsen is absolutely beautiful— a deep pond in a (part) bamboo forest, relaxing and piping hot.
The dinner and breakfast are extravagant, delicious, and gorgeously presented.
The staff is so very kind and gracious. They go far out of their way to make you feel at home. We speak no Japanese except “good morning” and the staff spoke enough English to help us in every way.
This was my first trip ever to Japan, let alone an onsen, and this hotel made it a delightful experience!
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Anna
Leisure with Friends
10.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
The shuttle to pickup/drop off to and from Ogoto Onsen Station was great; otherwise, it would be a 10 minutes walk with luggage! Our tatami room was very traditional and offered a great view of the lake. Only downside is no blackout curtain so the room is nice and BRIGHT at 6 o'clock in the morning! The 10-course (I think) dinner was interesting and filling; it took us 2 1/2 hours to finish. One note though, the massage was not very pleasant but then again, the appointment was 10pm so I wasn't expecting a great masseuse at that time. Overall, it was a very pleasant experience.
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Baoying
Leisure with Children
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
This is a small onsen ryokan with limited amenities, compared to other ones we stayed before. The front desk staffs are very friendly and professional. The check in process was amazing! We were seated at the cafe enjoying tea and sweets while the staff explained the info to us. We were staying in the Nakagawa special room on the premium floor. Although the room is a bit small, the Nakagawa wooden furnitures/decorations are so unique and beautiful. The room has an open air onsen bath so we don’t have to go to the public one. However, the view is quite far from the lake and it’s not much to see. We had our dinners at the Japanese private dinning room overlooking the beautiful zen garden. Food was good and service was amazing. The lobby cafe offers really tasty cakes, which it’s a must-have. We also tried the massage, which was surprisingly good! Overall, We had a very good time staying in this onsen Ryokan.
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Chen-Wei
Leisure Family
10.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Hotel is nice and clean.
Two included meals are authentic and delicious, and they provided different sets (both breakfast and dinner) in our two days stay.
Service is outstanding. All their staffs are kind, patient, and get problems solved. I couldn’t find better service anywhere else.
Benjamin
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Staff were very friendly and helpful. Everything was very comfortable and food was delicious. Baths are very nice and view of the lake is lovely. Would do again in the future
Peter
Leisure with Partner
8.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
Beautiful garden by restaurant
Hien
Leisure Family
10.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
We loved the Japanese authenic culture and service from time of arrival to room decoration. Best of all the yukata , dinning a d breakfasts with authentic Japanese dishes.
The staff and hospitality are exceptional!!!
Jae
Leisure Family
10.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
Warm welcoming and great staffs
Jillian
8.0
/10
Reviewed 81 week(s) ago
Hotels.com verified review
The staff were lovely. We paid for private onsen with a massage after, highly recommend.
Dinner was fun and tasty, beautiful presentation.
Views from the room were stunning, the open air bath photos are a bit misleading, it's VERY small and deep so no view can be appreciated from the tub.
The bed was ok, certainly more comfortable than a mat (I presume) but the pillows were atrocious, I suppose they are traditional with the buckwheat filling but made for a rough sleep.
Loved hanging out in the robes and was a great last night in Japan for my partner and I
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Yichun
Leisure with Children
10.0
/10
Reviewed 109 week(s) ago
Expedia Group verified review
Wonderful meals and Owen
Number of reviews per page
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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