Centurion Hotel Ueno

I chose the annex, apparently annex is ' vintage ' and much more smaller building than the main building just in front of it, The room was small and a bit awkward layout to maximize space, about 2.5 m x 5 m, they give very clean bedsheets, but when you remove the bedsheet/accidentally move it, the bed is very dirty with mold all over the bed, I had to turn on air purifier all times otherwise I will got coughing because dust. The aircon indicator shining bright green just next to bed is very distracting to sleep in the dark, the room is a bit dark, since main lamp is 1 ceiling lamp which light directly above the bed not in baggage/table area. I stayed here for 3 nights because very strategic location to Ameyoko, ueno park, subway & jr lines, combini is just in front of hotel, and I just use the hotel for sleep only, so it 's not big deal for me. The front desk staffs are quick and helpful, especially I had to mention the guy on duty on July 10th afternoon when we checked out he is very helpful to provide us with keisei information and to help us bringing some of our 3 big luggages downstairs since we're on hurry back to narita. When we booked this hotel we had troubles communication with the hotel they didn't replied our email, Instagram, Facebook and fax 1 month before check in date, until I finally had to make international call directly to hotel to confirm & asking questions. I wished they had email as communication method.

Staff is friendly, you can keep luggage in there, recommended for solo traveling/ with family (laundry & vending machine really helpful), just info not too late night go to hotel maybe earlier before 5 or 6 PM

The Hotel location is very strategic to reach station, near to some restaurant and event 3 star hotel, its convenience for my family to stay. Clean and good facility. The room is narrow for 3 persons but its OK, need to bigger room maybe, hehe.

The staffs are nice, the room is as good as it shown on the hotel picture. But No public onsen! At all. The onsen picture in website is in special room with onsen only! There are just in the Centurion hotel and spa that walking 10 minutes to there. If you are a hotel guest, get 50 % discount (not free). So, I'd rather recommend that branch. Last but not least, a bottle of water be served just first night.

The room is too small for bring the big luggage for 4 people I think, the staff service is not too satisfied. The receptionist was not very friendly, but it's okay, I got the experience with 'onsen' in my room, it's so relaxing.

Excellent staff but room too small.

Excellent staff but room too small

Excellent staff but room too small.

Very Good, strategies location. Near from station and ameyoko market.

facility and room size no match with standard ***, very closed room and non recognize for family holiday due to near than Bar and Club