Hakone Retreat villa 1/f

Amazing property. Peaceful and quiet, away from the hustle and bustle of downtown Hakone. Felt like we were the only ones for miles. 1st class service by the staff.

I would skip this retreat if you are looking for a nice Onsen. Our cabin was not properly cleaned, where we saw visible dust, cobwebs, and a giant spider! The view from our cabin was not like the gorgeous pictures on their listing. We were quite disappointed overall, especially with what we paid.

We stayed in a ryokan with a private onsen with kaiseki meal package and had a great time. Staff was attentive and helped transport you around the facility via golf cart at request - this helped immensely with luggage transportation up and down the hillside that the property sits on. The kaiseki meals were well prepared and the staff spoke some English.

Hakone Retreat is a gorgeous getaway with a wonderful staff that is always available to assist you. We stayed in one of the private onsen villas, room 3, and it was absolutely everything we could dream of. The hours of operation for the entire property take a little getting used to (the cafe, the lounge and woodside restaurant) but we figured it our and had a fantastic, relaxing time.

Lovely place.

kind staff, clean and beautiful location

Fantastic. We will be back.

Such a beautiful property and the staff were very kind and attentive. The private onsen in your villa is very relaxing and the villa itself is well equipped and very nice. There is a bus stop right outside the property so getting to and from here is a breeze. Overall I had a great experience here and I would recommend it to anyone visiting in Hakone.

The rooms are incredibly peaceful and relaxing, just what we needed after a lot of hiking earlier in the week. The dinner we had was delicious at the restaurant. The team also helped correct a billing issuer very fast and diligently. We enjoyed it so much that wish we had stayed longer!

Without question, Okcs Retreat Hakone Villa was the most gorgeous resort stay my wife and I have had in our lifetime. Stepping into the cabin was an otherworldly experience; the fresh smell of mixed pine and cedar throughout was marvelous and having the experience of enjoying private onsen provided us the calmness we were looking for after the hustle and bustle of both Tokyo and Kyoto. The experiences of staying with this resort accentuates and celebrates the landscape it surrounds, in tandem, inviting those who stay here a beautifully characteristic landscape of the rural Japanese mountains. The beauty of Hakone wouldn’t have felt as special without having stayed here. Thank you so very much for a wonderful and beautiful memories my wife and I can share indefinitely.

Check in was done in the room itself, service staff was superb. even check out was done in the room. Villa had no TV but provided a great sound system to play your favorite music for max relaxation during your stay.

Incredible hotel!! Deep in the Hakone mountains you instantly feel close to nature. We stayed in a private Villa - vs in the hotel - and it was incredible. Well designed, spacious, and built for relaxation with your own semi private onsen. If coming to Hakone to relax, this is a great place to stay. Local bus stop is also a 1 min walk from hotel property which made getting into town and doing some tourist site seeing super easy when we realized you have to call ahead of time to schedule taxis ( Vs instant taxis in Tokyo and kyoto). Would absolutely stay here again ,

全て素敵だったのですが、一番感動したのがスタッフのみなさんのホスピタリティでした。スタッフの皆さんがいるからこその箱根リトリートだと思いました。本当にありがとうございました。

Very nice place to stay.Not too far away from Attractions.

The service here was non-existent. For the prices they charge, this is absolutely unacceptable. No baggage service was offered, so we asked for our bags to be delivered up the several flights of stairs to our room. After more than an hour, my husband retrieved them in the rain himself. Upon leaving, he had to carry them down the icy stairs that were never cleared, only to find that our car was in a different location and could not be brought to the front desk. So he had to carry them back. Dinner was cold even though some dishes were labeled warm. The “beds” are actually futons. The hotels.com description is wrong. The room was nice. But overall it was not at all worth the price we paid and we have stayed in plenty of international hotels in this price range.

Fantastic! Loved the location and had the most relaxing time here!

Amazing place, highly recommend. Wonderful relaxing experience

I have stayed at many high end resorts around the world and this is by far the best services I’ve ever received. On the day of check in/check out they picked me up / dropped me off from /at Odawara Station which is a 40 minutes drive from the property each way. They even gave me an umbrella while dropping me off because it was raining that day. Now to the the dining experiences, I opted for the Japanese style dining option and had dinner, breakfast and lunch at the resort. The food and sake was so good! I know lot of guests talked about how small the options are, but that’s just how Japanese style meals are supposed to be so no complains to that. The service was fantansic each time, I know it’s Japan and they are known for great customer service but every staff at the resort went above and beyond for me. Additional to that, before I headed out for dinner on the first night, it started raining really hard, they sent a staff to my villa and deliver a pair of rain boots and took me to the main building. Very thoughtful of them so I didn’t have to get wet. Honestly it was foggy and rainig since day one but I didn’t even bother to go out to explore Hakone because I loved the villa and it had everything you would need. I just spent lots of time relaxing in the private Onsen and embracing the beautiful forest. I cannot thank enough for my experience at Hyosekikaku. It was worth every penny. Definitely will be back next time when I visit Hakone again. Thank you again!

Amazing! Very romantic and private. Great place to relax.

It is a perfect combination of ryokan/villas with the main house to have Japanese breakfast and dinner at Hyosekikaku, and great restaurant and cafe at Nest Inn Hakone. If you are a villa guest, you can enjoy everything. Our villa, number 7, was spacious, the deck was in front of a pond. Nature is everywhere and you have total privacy.The villas have their own onsen. You really don't have to go to the main onsen. Bathroom, beds, amenities are top notch. Main restaurant, Japanese-French fusion, which also has its own bakery, is amazing in all counts. Breakfasts are incredible. Dinner can be either fix menu or a la carte. A+ for both of them. There is a Spa in house, great services and reservations are easy to make. But, it is the staff's professionalism, sunny attitude, their willingness to go the extra mile, and the very special details they showered us with, that makes Hyosekikaku and Nest Inn Hakone a unique, restful and heart warming experience.