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HESTA Hakone
Guest Houses
7.8
/10
Pleasant
94 reviews
What Guests Say About Their Stay
Jenny
10.0
/ 10
The room is spacious. No elevator, it's can be tough to carry heavy luggage up and down. There's only public bath, no private shower. It's a quiet area, most stores and restaurants are closed after 5 pm, and before 9 am. Short distance from buses, but a bit challenging for walking with luggage, and good luck if you can find a taxi in the area.
Dawn
10.0
/ 10
We enjoyed our stay. Quiet, quaint, simple and still room for 4 (2 parents 2 teens). It's a great location for the lake activities. A car rental is recommended.
John
10.0
/ 10
Property was great! Older, but in very good shape. The town is small, and there was only one restaurant open for dinner.
In the Area
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Motohakone 159-205, Hakone-cho, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0522
Main Facilities
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Available Room Types in HESTA Hakone
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What's around HESTA Hakone
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Motohakone 159-205, Hakone-cho, Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0522
Discover More About HESTA Hakone
Location
HESTA Hakone is located in area / city Ashigarashimo-gun.
About HESTA Hakone
HESTA Hakone is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in HESTA Hakone
Others
Hotel Services
- Laundry service
- Luggage storage
- Front desk
Public Facilities
- Others
- Smoke-free area
Connectivity
- Free WiFi
General
- Microwave (shared)
In-room Facilities
- TV
Accommodation Policy & General Information in HESTA Hakone
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Towels fee: JPY 220 per person, per night (or guests may bring their own)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk is open daily from 7:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Hotel only accepts guests with minimum age of 20
Check-in/Check-out Time
Check-in:
16:00 - 21:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | WiFi |
Check-In / Check-Out Time | 16:00 - 21:00 - Before 10:00 |
Available rooms at HESTA Hakone | 22 |
Another facilities in HESTA Hakone | Laundry service, Luggage storage, Front desk, Others, Smoke-free area |
Frequently asked question in HESTA Hakone
What are available facilities at HESTA Hakone?
There are top facilites at HESTA Hakone such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at HESTA Hakone?
The standard check-in time at HESTA Hakone is starting from 16:00 - 21:00 while the latest check-out time is at Before 10:00
More Reviews from Other Guests in HESTA Hakone
Other sources (94)
7.8
Pleasant
From 94 reviews
Cleanliness
8.0
Room Comfort
7.4
Service and Facilites
7.6
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Traveler Reviews HESTA Hakone
Number of reviews per page
20
40
Top reviews
carla
Leisure Family
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Not very easy to find. It was Ok to spend only 1 night
Penny
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Very comfortable beds, quiet rooms, easy parking.
Fareed
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
It’s surprising to get poor service in Japan. The front desk wasn’t available and when they were there they were rude. They stated I had to pay for the Onsen even though I couldn’t attend it, then when I paid they didn’t give me back my change until I asked for it. During check out I waited for 30 minutes for them to show up and answer questions, but they didn’t show up so I just left. Definitely do not recommend.
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Jenny
Leisure with Friends
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
The room is spacious. No elevator, it's can be tough to carry heavy luggage up and down. There's only public bath, no private shower. It's a quiet area, most stores and restaurants are closed after 5 pm, and before 9 am. Short distance from buses, but a bit challenging for walking with luggage, and good luck if you can find a taxi in the area.
Read More
jason
2.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
The hotel is old with stains all over the bed linens , cold shower and check in at 4 p.m and check out 10 am with service average and the place itself is like the 90 s
Only food is out of dispensors
i will not stay here again
Sophie
Leisure Family
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The building was old but very well furnished! Comfortable rooms, spacious. The onsen was fantastic. The guest house was understaffed, but the receptionist was kind. I would absolutely reccomend this place to stay, especially to make use of the Hakone FreePass! The Ropeway and the pirate ship were 15 minites away walking and the bus stop for the H and J lines were right outside the property.
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Gregory
Leisure with Friends
8.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Quiet place but kind of remote, a decent walk to get down to the Lake. The facility has no elevator but is only two floors. Most of the restaurants in the area close early and the hotel doesn’t have a Cafeteria / Restaurant, just vending machines and a concession stand.
Dawn
Leisure Family
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
We enjoyed our stay. Quiet, quaint, simple and still room for 4 (2 parents 2 teens). It's a great location for the lake activities. A car rental is recommended.
Gina
Leisure Family
8.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Great location near Cable car and Ashinoko. Spacious rooms but vending machine were only food options in the hotel. Coffee making facilities in room Would be great.
John
Leisure Family
10.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Property was great! Older, but in very good shape. The town is small, and there was only one restaurant open for dinner.
Dat
10.0
/10
Reviewed 48 week(s) ago
Expedia Group verified review
This is the great hotel with bigger room than others hotels I got in Japan trip. Nice bathroom with all supplies you need. Easy to walk to Togendai station and bus station. The locals restaurant are closed around 5pm.
Hoa
Leisure
8.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Really near with the ropeway and cruise stop.
Hannah
Leisure
6.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Dormitory bed was a bit uncomfortable. Variety of vending machines
Luis
Leisure
10.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
The onsen is amazing.
LAU
Leisure Family
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
It's quiet new the hotel, and friendly staff (we were sorry for late because did not check the email carefully late check in is 10pm, but the staff was waiting for us). If you drive, will be a very good option to stay at this hotel, covenience for sights seeing.
Verified traveler
10.0
/10
Reviewed 55 week(s) ago
Hotels.com verified review
Very comfortable. Vito was super helpful at the front desk too.
Feng Ren
Leisure
4.0
/10
Reviewed 77 week(s) ago
Expedia Group verified review
There is not much dining options around this hotel. The counter has some snacks and instant noodles, and there are vending machines selling microwave food. Which are rather poor choices of food.
My toilet also reeks of urine stench. Because the toilet is separate from the shower and there is no drainage in the toilet floor, you can’t wash the toilet and get rid of the stench.
The room makes use of motion sensors for lighting in certain areas. You can brush your teeth at the sink directly behind the door, but the light will turn off around 30 seconds and you will have to activate the motion sensor again while still brushing your teeth.
If the hotel can make improvement on these areas, then the stay will be more enjoyable and less stressful.
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Daphne
Leisure with Partner
8.0
/10
Reviewed 80 week(s) ago
Expedia Group verified review
For an economy property, it was fine.
A little tricky to find and no food service on property ( a 15 minute walk downhill to a lovely Japanese restaurant for dinner, but nothing opened in the area in the morning)
Alison
Leisure with Partner
8.0
/10
Reviewed 81 week(s) ago
Expedia Group verified review
A little far from all the attractions. Not much around. All the restaurants close by 4pm. Even the only convenience store at the station closes at 5pm. Only vending machine food are available.
Julie Ann
Leisure with Friends
10.0
/10
Reviewed 174 week(s) ago
Expedia Group verified review
The room was spacious, the staff was polite, & the place is homy
Number of reviews per page
20
40
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