HOTEL MYSTAYS Fuji Onsen Resort

Hotels

9.0

/10

Exceptional

357 reviews

What Guests Say About Their Stay

Surroundings (10)
Staff Friendliness (8)
Hotel Area (8)
Ambiance (7)
Grandy K.
9.7
/ 10
The hotel was great. There is a bus stop right in front of entrance. The onsen was also great.
Vania h.
9.7
/ 10
Great view and great service! Location near the theme park and local transportation. Great onsen!
Tenny S.
9.4
/ 10
The room is suitable for us and view to Fuji mountain. The hotel is near the station of Fujikyu Highland Train (7 mins by walk for seeing around). The breakfast so delicious. Near the hotel, there are Chinese restaurant and minimarket. I will be back if I go to Kawaguchiko.
HO LEE K.
9.7
/ 10
Great location. Easy find a food, friendly staff. Delicious food
Danny W.
8.5
/ 10
It's an unforgettable one. Very nice to stay at mystay. We love the scenery, we did see mount fuji in the morning. Very beautiful. We enjoy the onsen so much. It's very nice to be in my stay. Rooms are great, people are great. Its almost a perfect one.
In the Area
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Arakura 2654, Yamanashi, Minamitsuru-gun, Chubu, Japan, 403-0011

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
HOTEL MYSTAYS Fuji Onsen Resort is located in area / city Fujikawaguchiko. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Arakura 2654, Yamanashi, Minamitsuru-gun, Chubu, Japan, 403-0011
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Location


HOTEL MYSTAYS Fuji Onsen Resort is located in area / city Fujikawaguchiko.

About HOTEL MYSTAYS Fuji Onsen Resort

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at HOTEL MYSTAYS Fuji Onsen Resort.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from HOTEL MYSTAYS Fuji Onsen Resort exclusively for you.

HOTEL MYSTAYS Fuji Onsen Resort is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, HOTEL MYSTAYS Fuji Onsen Resort is the right place to stay.

All facilities in HOTEL MYSTAYS Fuji Onsen Resort

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Others

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Elevator

General

  • Reception hall
  • Parking
  • Smoking area

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Laundry service

Things to Do

  • Spa

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in HOTEL MYSTAYS Fuji Onsen Resort

Important Note
  • Fee for buffet breakfast: approximately JPY 2420 for adults and JPY 1210 for children
  • Hosted evening meal: JPY 6050

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The public bath is open from 5-10 AM and 3-11 PM daily.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The listed breakfast and dinner fees are for guests who stay starting from April 1, 2025. The breakfast fees for guest staying now to March 31, 2025 are JPY 2,200 per adult and JPY 1,100 per child, and the dinner fees are JPY 4,200 per adult. Guests with food allergies should contact this property in advance. This property's restaurant is open for dinner from 6-9 PM (last order at 8:30 PM).​ This property’s breakfast service is available only by reservation and must be requested in advance of arrival.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 11:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at HOTEL MYSTAYS Fuji Onsen Resort
159
Number of floors in HOTEL MYSTAYS Fuji Onsen Resort
7
Another facilities in HOTEL MYSTAYS Fuji Onsen Resort
Others, Safety deposit box, Reception hall, Parking, Smoking area

Frequently asked question in HOTEL MYSTAYS Fuji Onsen Resort

What are available facilities at HOTEL MYSTAYS Fuji Onsen Resort?
There are top facilites at HOTEL MYSTAYS Fuji Onsen Resort such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at HOTEL MYSTAYS Fuji Onsen Resort?
The standard check-in time at HOTEL MYSTAYS Fuji Onsen Resort is starting from From 15:00 while the latest check-out time is at Before 11:00
Does HOTEL MYSTAYS Fuji Onsen Resort provide breakfast?
Yes, HOTEL MYSTAYS Fuji Onsen Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in HOTEL MYSTAYS Fuji Onsen Resort

9.0
Exceptional

From 357 reviews

Provided by travelers on
Cleanliness

9.4

Room Comfort

9.3

Meal

8.6

Location

8.8

Service and Facilites

9.1

People often mention about HOTEL MYSTAYS Fuji Onsen Resort
All
Hotel Area (5)
Surroundings (4)
Staff Friendliness (4)
Ambiance (4)
Room Space (4)
Bedroom (4)
Bathroom (4)
Activity Option (3)
Distance to City Center (2)
Family Friendly (2)
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Traveler Reviews HOTEL MYSTAYS Fuji Onsen Resort

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40

Customer reviews

a***k
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Leisure
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8.5

/10

Reviewed 3 week(s) ago

The room is a bit small but comfortable.

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I***I
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10.0

/10

Reviewed 3 week(s) ago

An impressive stay experience with a view of Mount Fuji
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D***d
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10.0

/10

Reviewed 7 week(s) ago

One of the best hotels for mount fuji view. Spacious room. Clean onsen.
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Paweennat F.
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Leisure
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10.0

/10

Reviewed 11 week(s) ago

The hotel view is amazing. The day we stayed, Fujisan isn’t shy and decided to show its beautiful appearance which is highly visible from the hotel! The breakfast is extraordinary and highly recommended! Definitely coming back again!

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Dinda T. N.
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Leisure
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9.7

/10

Reviewed 12 week(s) ago

always stay here because it's so beautiful here 🫰
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Y***n
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Leisure
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9.4

/10

Reviewed 14 week(s) ago

Lovely room with the view of mount fuji. The hotel has an onsen place to relax your body after the long trip. Definitely will recommend this.

2 people find it helpful

R***i
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Leisure
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10.0

/10

Reviewed 14 week(s) ago

Suitable for vacation and honeymoon
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T***l
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10.0

/10

Reviewed 23 week(s) ago

Top notch. The view from the room is amazing.

2 people find it helpful

Sugiman
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5.6

/10

Reviewed 56 week(s) ago

I recently stayed at hotel mystays fuji Onsen Resort and unfortunately, my experience was far from satisfactory. Despite booking a Standard Twin Room with a Mountain View specifically to enjoy the majestic sight of Mount Fuji, I was sorely disappointed. Upon arrival, I was allocated a room on a lower floor, where the promised Fuji view was obstructed by surrounding buildings. Perplexed by this discrepancy, I approached the staff to address the issue. To my dismay, I was informed that due to the lateness of my booking, all higher floor rooms with unobstructed views were fully occupied. However, what baffled me even more was the fact that I had made my reservation a month in advance, assuming ample time for the hotel to accommodate my request. Despite this, I was met with indifference from the staff, who merely reiterated the lack of availability on higher floors. To add insult to injury, the hotel staff nonchalantly mentioned that there was indeed a room available on the fifth floor, albeit at an additional cost. It was disheartening to realize that I would have to pay extra to receive the room that I had originally booked and expected to receive upon arrival. Overall, my experience at hotel mystays fuji Onsen Resort was marred by a sense of dissatisfaction and frustration. Not only was I denied the promised Fuji view, but I also felt undervalued as a guest, with my concerns dismissed without genuine consideration. In light of these circumstances, I cannot in good conscience recommend hotel mystays fuji Onsen Resort to fellow travelers seeking an enjoyable and accommodating stay in the Fuji region. It is my hope that the management takes heed of such feedback and endeavors to improve their customer service and transparency in the future.
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1 people find it helpful

Ditto AriefWirianto
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9.1

/10

Reviewed 61 week(s) ago

We had nice experience for 2 nights at this hotel. Very close to fuji q highland, not so far from kawaguchiko, very nice onsen. The room is comfortable, cozy, and clean.

3 people find it helpful

perdana RakhmanaPutra
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9.7

/10

Reviewed 65 week(s) ago

More than I expected, million dollar fuji yama panoramic view from our room. Worthed to be bac again someday.

5 people find it helpful

Pierre H.
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9.1

/10

Reviewed 68 week(s) ago

The location is very close to Fuji Q Highland, about 7 minutes walk. We choose Mt. Fuji view room which is absolutely great view especially when you wake up in the morning and able to see this beautiful scenery. The room is bigger compare to other hotel that we can put our two big luggages and open them easily. It has Sento (public bath) which also viewing Mt. Fuji, recommend to relax in there. Smoking room is available at the ground floor. Overall we had great experience staying in this hotel.
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2 people find it helpful

Sherylyne L.
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9.3

/10

Reviewed 68 week(s) ago

Enjoyed my stay here, they provide dyson hair dryer at onsen, so you can shower and get ready after dipping. Problem with this area is, the location needs to walk around 20mins from kawaguchiko station. We travelled via bus from shinjuku station to kawaguchiko, and to my surprise there 's only 1 bus (platform 6) pass by the hotel, missed the bus we had to walk. If you were to stay here, suggest to rent a car, easier to travel around.
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1 people find it helpful

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Yupa C.
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9.4

/10

Reviewed 68 week(s) ago

The room is spacious, the staff are lovely. and can see Fuji clearly through the wide glass.
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3 people find it helpful

Suwarjo
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9.4

/10

Reviewed 72 week(s) ago

Nice places. Nice view. Next will be back.

3 people find it helpful

PEERACHANNIKA T.
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8.5

/10

Reviewed 74 week(s) ago

View from the room. Wake up and see the beautiful Fuji. Impressive. The room is good. The onsen is good. Overall, everything is OK. The wifi is very strong.
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1 people find it helpful

Sri RedjekiWahyuEndah
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8.5

/10

Reviewed 89 week(s) ago

Great hotel to stay when you're in Kawaguchiko. The hotel is very clean, and the Onsen is a new and unique experience for me and my daughter. Hotel Staff are friendly and informative. Overall it's been memorable experience. Will come back again, Insya Allah.

2 people find it helpful

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Iskandar I.
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6.0

/10

Reviewed 97 week(s) ago

My expectation of staying in the Mystays group was a comfortable and clean place to stay. When we stayed on May 25-27, we found that the bathroom was not clean, there was dirt. The cupboard was dusty, the carpet was not clean. The bed was clean and comfortable. Efficient check in and check out process. Friendly and helpful staff. Hopefully in the future the quality of cleanliness can be improved.
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1 people find it helpful

Mimi J.
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9.7

/10

Reviewed 103 week(s) ago

Definitely will comeback, me and mu husband love our stay here. And the hotel staff name Higashitani, oh my God she helped us a lot with our morning route to Chureito Pagoda, and should try the Onsen. With mount fuji view, our room has mountain view and I'm so overwhelmed with my room view

2 people find it helpful

Goh Kok Kim
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9.7

/10

Reviewed 112 week(s) ago

I booked the room with the view of Mt Fuji and it was breath-taking. I just cannot stop looking at Mt Fuji whenever I'm back in the hotel room. I like how the hotel was equipped with a window for fresh air to flow through the room. Onsen was awesome and very clean! I enjoyed my time using the onsens there. Breakfast was marvalous, and sumptuous. I will definitely stay at this hotel again when I visit Kawaguchi.
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3 people find it helpful

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