Houshi

Our experience was lovely! We stayed two nights. The staff was so accomodating--it was our first experience at a traditional ryokan, and the staff was very helpful in explaining various customs. They made us feel very at home. The free shuttle to and from the station was very convenient and easy to reserve. The check-in and check-out processes were easy and pleasant as well, with matcha and sweets provided at check-in as an opportunity to rest and look out on the garden. Our room was gorgeous, with a stunning view of the mountains, and sleeping on the tatami was extremely comfortable. We reserved the private onsen both nights of our stay (for a small fee) and that was also a simple and convenient process. Finally, breakfast was amazing--all of the numerous dishes were delicious and beautifully prepared. Overall, it was a truly magical experience staying at Houshi Ryokan. We left this morning and already want to go back! ありがとうございました!

This is an amazing place, and if you stay as a family where some of you would like to visit an onsen, this hotel provides a great opportunity to stay in a traditional Ryokan with Onsen facilities. You will also get a lift to and from the station if you get in touch with the hotel beforehand. There is a lovely walk to some shrines nearby. The traditional breakfast is also a great experience.

We wanted to experience a traditional Japanese room for the night, and we felt like we did! The staff at the hotel were very helpful. Onsen was clean, nice and relaxing.

I was so disappointed in this hotel. The pictures look amazing! But they only apply to the rooms on the first floor. The rest of the hotel is run down and smells bad. I felt like I was paying a five star price for a one star hotel. If you want to say that you stayed in one of the oldest hotels to check off of your bucket list, then stay here. Otherwise I wouldn't recommend it. This was not the Japanese experience I thought I was paying for.

Amazing experience and stay.

This 46th generation owned Ryokan has an amazing history & a wonderful onsen! The outdoor bath is serene and blissful. The overall condition of the hotel however is in a bit of disrepair. Worth every penney for the experience - but the hotel is a bit tired. Room however was very good and traditional Japenese breakfast a reare experience.

A really amazing hotel that gives you the tradition of Japan. It's been running since 1300 years and own by the same family since it's opening. All the chambers seems to have a view on the inner garden, which is absolutely beautiful and the view of the night sky in the onsen is also great. The only little "bad" thing is that none of the staff speaks english. So be prepared to mimic a lot :)!

A 15min taxi ride from Awazu station or schedule a pick up with the hotels van, very nice convenience. Hot Springs were awesome would go again just for them

Having read the reviews I was really looking forward to our 2 night stay. Staying at one of the world's oldest hotels with all the tradition - excellent! However the reality was that the ryokan was in desperate need of an upgrade, the room was enormous but it was tired and had big cracks in the sink, water stains in the bath and just not great. We didn't book dinner and therefore were not offered dinner on our first night. All the catering facilities were closed (the on site pub never opened whilst we were there). The ryokan had the feeling of a once very popular and grand venue, but had fallen on hard times. Also despite free wifi being advertised in all rooms, there was none. Only in reception area. Annoying. Despite all this the staff were friendly and the spa facilities very, very nice. On checking out despite asking for help, none was given with our bags and despite about 8 staff all bowing and saying good bye, not one of them helped with our luggage. All in all, I won't be returning nor recommending it.

Good experience.

Excellent !

Everything was just outstanding. The place is beautiful, the onsen, garden and more. The service was amazing, 11/10. It was a magical stay that really exceeded our expectations.

予約対応が良くなく、到着してからバタバタしていたのが残念です

古いながらも、風情があり、隅々まで行き届いていました。 お風呂も、脱衣所も清潔でとても良かったです。 ただ、粟津温泉街の寂れ具合にはびっくりしました。 ちょっと軽く何か食べたくても、何もありません。 連泊で旅館の晩ごはんは重たいので、軽めのカフェなど併設されているととてもありがたいです。

老舗旅館のサービスを満喫させて頂きました。

歴史のある旅館で、スタッフの対応も丁寧で良かったです。

ウエルカム抹茶サービスが良かった

美しい旅館でした。お庭がとても綺麗です。コロナ対策もしっかりとされていて素晴らしいと思いました。

施設は歴史もあり、さすが名門を感じさせてくるものでした。特にお風呂は素晴らしい。お部屋も広くてきれいで満足しています。夕食はお食事処で頂きましたが、料理については物足りなく少々不満が残りました。

결제단계에서 서비스 이용료 및 세금 명목으로 추가 금액이 굉장히 많이 붙네요. 호텔닷컴에 문의하니 료칸이 가져가는 돈이랍니다. 그럼 처음부터 그 가격을 제시하지.. 상술인지 뭔지, 좀 이해가 안되고 기분이 나빴습니다. 하여간 1300년된 료칸이 궁금해 일단 결제하고 이틀을 묵어보니, 1300년의 흔적을 담은 고풍스러움이나 깊이를 느낄만한 부분은 없습니다. 작은 정원 주위로 구관과 신관이 빙 둘러싼 형태의 좀 낡고 산만한, 그저 평범하고 무난한 료칸이었습니다. 정 1300년된 료칸이 궁금하다면 하루정도 머물면 적당하고요. 고마츠에 훨씬 시설 좋고 가성비 좋은 료칸이 많으니 잘 찾아보시고 묵기를 추천합니다.