The hotel should give notice to guests at reservation how to take shuttle bus from either bus station or train station to the hotel as the hotel is on a hill.

Amazing place. Room was huge with a very impressive massage chair. We opted in for in-room massage service, both masseuse were skilled and provided a memorable experience. Check in process was seamless and staff were friendly. Would stay here again.

Wonderful hotel with fantastic staff. Delicious and plentiful meals. Great location too

Good

It is a historic accommodation being over 700 years, i expected the vintage kind of facilities. I came to Arima for the hot springs, this hotel has the greatest public and private baths. I enjoyed the buffet breakfast and dinner. I discovered they offer Tea ceremony between 9am to 10am to hotel guests while taking with a japanese return guest, wish the receptionist will inform me with this upon check-in so i wont miss out oj this opportunity.

This property does take some effort to get to. But the stay was pleasant. Buffet was delicious and onsen baths were amazing. The ryokan experience is very interesting and comfortable for us. Staff were very helpful. One thing to mention is it is not very tattoo-friendly. They politely ask you to cover tattoos in common areas, including restaurants.

We really enjoyed our stay here, the onsen was relaxing, the staff was amazing

Very good

Arrival - My stay at the Hyoe Koyokaku was exceptional from check-in to checkout. I arrived at the property about two hours early as my family and I wanted to sightsee around town and get some lunch. The associates downstairs and at the front desk were more than helpful in assisting us check in our luggage and guide us to the car park which is just a few steps away from the main entrance. Check in - Upon check-in a few hours later we were told that we had complimentary upgrade from our original booked room (West Bldg-Deluxe Kaiseki Kobe Beef Dinner in Room w/ buffet breakfast) to the nicer and more expensive ($75 a night increase) North Building. The larger room also included a massage chair which was used by both my wife and I and was a nice treat. Room - My video review of the room can be seen on Youtube at the following link - https://youtu.be/iDSXgngullI - or search "Hyoe Koyokaku Hotel Review" on Youtube. Overall the room was spacious while being comfortable and clean in addition to having a nice view of the onsen town. Onsen - The onsen baths in the hotel were great and featured a nice variety of both indoor and outdoor baths. No need to bring any towel from your room, as both the wash towel and body towel are provided along with all the usual amenities like combs, razors, q-tips, etc. down in the baths. Dinner - Dinner was served in room and was fantastic and quite honestly one of the best ones I've had while staying at Ryokans in Japan. We ordered some drinks ahea

Glad that hotel upgraded the room type for my stay. Facilities almost good and high quality of food both in dinner and breakfast.

That was a wonderful stay! And we're happy to be upgraded to the north building. Staff were super friendly, helpful, and polite! Very impressive that they would arrange welcome tea and someone to take us to the room. Onsen was amazing. Food was excellent. We were surprised to see that the dinner was ready when we got back to our room! That was a very comfortable stay. Love the room, the view, and the amenities. We'd choose to be back if we're visiting the area again.

This is the first time we stay in an onsen hotel. That’s the best experience of our Japan trip. Hotel is very clean and staffs are very nice. The kaiseiki dinner we had in the hotel room was amazing. We rented the private onsen, which was a great experience. We look forward to come back to this hotel.

The staffs of the hotel are profession, nice and friendly. The location of the hotel is very convenient to access to the subway train station, bus stop, shopping and sightseeing. Dinner and breakfast are super delicious!

Loved my 1st onsen experience. Staff were hugely welcoming, excellent layout of hotel. Loved the Japanese traditional tatami & futon bedroom, complimentary snacks and daily green tea & sweet experience. The 3 onsens where excellent, clean & offered a huge range of toiletries to use. The traditional in room multiple course dinner was amazing with Kobe beef! I would definitely visit again!

Extremely Clean, Well Trained and friendly staff. Excellent Facility and Good location.

attentive staff ,nice place.the view was very nice.

Great service and great location. Lovely private hot spring bath available optionally. Good breakfast choices of both Japanese and international menu.

Location is 5 mins walk from bus stop, easy to find, our room is upgraded by hotel, very value for money. Food is tasty and the staff is very nice

I highly recommend this Hotel Koyokaku to all the travellers to Arima onsen. The location is convenient, the staff are nice and responsive, and room we stayed is comfort and specious. My family members were enjoyed staying at this Hotel.

I didn’t want to leave! The view is breathtaking and the facilities made me wanting to stay longer! Definitely a highlight of our trip!