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Matsue New Urban Hotel
Hotels
8.0
/10
Very Good
349 reviews
What Guests Say About Their Stay
Gene
10.0
/ 10
Great lakefront hotel with excellent service. Room was spacious with a lake view. They will hold your luggage even after checkout, which was handy for me to be able to visit sites closeby, such as Matsue Castle which is only a ten minute walk north.
Ryan
10.0
/ 10
I had a great stay at Matsue New Urban Hotel. The location was convenient and I really liked their systems in place for the amenities in the lobby. In addition, the hotel room looked brilliant and the staff were very kind.
TIMOTHY
10.0
/ 10
Great location and nice lake views. Convenient for the Castle, loop bus and a nice lakeside walk to the Shimane Art Museum
In the Area
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40-1 Nishicha-machi, Shimane, Matsue-shi, Chugoku, Japan, 690-0845
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Matsue New Urban Hotel
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40-1 Nishicha-machi, Shimane, Matsue-shi, Chugoku, Japan, 690-0845
Discover More About Matsue New Urban Hotel
Location
Matsue New Urban Hotel is located in area / city Matsue-shi.
About Matsue New Urban Hotel
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Matsue New Urban Hotel exclusively for you.
With all facilities offered, Matsue New Urban Hotel is the right place to stay.
All facilities in Matsue New Urban Hotel
Others
Public Facilities
- Others
- Restaurant
- Safety deposit box
- Coffee shop
- Elevator
Hotel Services
- Laundry service
- Luggage storage
- 24-hour Receptionist
- Concierge
General
- Banquet
- Smoking area
- Parking (surcharge)
Food and Drinks
- Breakfast
- Bar
Connectivity
- LAN Internet
- Free WiFi
Nearby Facilities
- Souvenir shop
- ATM/Banking
Business Facilities
- Conference rooms
Accommodation Policy & General Information in Matsue New Urban Hotel
Important Note
- Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 880 for children
- Self parking fee: JPY 800 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 10:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Matsue New Urban Hotel | 101 |
Another facilities in Matsue New Urban Hotel | Others, Safety deposit box, Coffee shop, Laundry service, Luggage storage |
Frequently asked question in Matsue New Urban Hotel
What are available facilities at Matsue New Urban Hotel?
There are top facilites at Matsue New Urban Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Matsue New Urban Hotel?
The standard check-in time at Matsue New Urban Hotel is starting from From 15:00 while the latest check-out time is at Before 10:00
Does Matsue New Urban Hotel provide breakfast?
Yes, Matsue New Urban Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Matsue New Urban Hotel
Other sources (349)
8.0
Very Good
From 349 reviews
Cleanliness
8.2
Room Comfort
7.4
Location
8.0
Service and Facilites
8.2
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Traveler Reviews Matsue New Urban Hotel
Number of reviews per page
20
40
Top reviews
Gene
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Great lakefront hotel with excellent service. Room was spacious with a lake view. They will hold your luggage even after checkout, which was handy for me to be able to visit sites closeby, such as Matsue Castle which is only a ten minute walk north.
Ryan
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
I had a great stay at Matsue New Urban Hotel. The location was convenient and I really liked their systems in place for the amenities in the lobby. In addition, the hotel room looked brilliant and the staff were very kind.
TIMOTHY
Leisure
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Great location and nice lake views. Convenient for the Castle, loop bus and a nice lakeside walk to the Shimane Art Museum
TIMOTHY
Leisure
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Great location in Shinjiko Onsen area and great views over the lake. Really convenient for evening walks by the lake to enjoy the sunset from the prefectural art museum.
Willy
Leisure
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Amenities 5 star with many varieties of items. Breakfast is delicious and room is newly renovated.
Verified traveler
Leisure
8.0
/10
Reviewed 245 week(s) ago
Expedia Group verified review
For international travelers who are not used to Japanese hotel accommodations outside the major tourist centers of Tokyo, Kyoto, and Osaka, you may find the basic amenities and older construction to be somewhat underwhelming, but as a base for tourism in Matsue city proper, the central location is quite beneficial, being only an 8 minute walk from Matsue Castle. I would caution that the hotel is somewhat distant from the main Matsue Station (JR trains), requiring a bus ride or taxi (or a ~25 minute walk), which can be daunting for those who do not speak Japanese.
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CHARLES
Leisure with Partner
6.0
/10
Reviewed 308 week(s) ago
Expedia Group verified review
Convenient location and within walking distance to major tourist attractions & dining area. Property is a bit rundown. Room space is barely sufficient. The public onsen at the top floor is not attractive and brings "outsiders" to the hotel who crowd the bath area and the elevators. Room rate is a bit high considering the city the hotel situated. There is an overnight parking fee, however, the front desk is nice to allow me to park the car beyond the checkout time till 1pm.
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Verified traveler
4.0
/10
Reviewed 626 week(s) ago
Expedia Group verified review
Even by Japanese standards, the rooms were small. We reserved two rooms for our family, and the staff would not accommodate us to have the rooms on the same floor. Great location: on the lake and next door to a shrine; a bathhouse (onsen) on the 3rd floor; and a convenience store reachable through the annex lobby. However, overall we were disappointed with the accommodations and did not spend a sufficiently restful night there. Parking was also limited, and we didn't appreciate the requirement that we leave our car key with the front desk (presumably, so they could move cars around, as necessary.)
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YASUHIRO
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
レイクビューの部屋をとりました。眼下に宍道湖大橋と宍道湖が見渡せしました。夕食はキャンドルでフレンチのハーフにしました。美味でした。何度も利用していますが、ここのしじみの味噌汁は最高です。
Mika
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
フロントのスタッフの方の接客態度が素晴らしく、リニューアルされててお部屋も素敵で子供達もリラックスできました！朝食も種類も多く、特産の物もあり、美味しく、景色も良く、言う事なく最高でした。また泊まりたいと思います♪
shigemi
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
施設が新しく快適でした。朝食も豊富で美味しかったです。
Yoshihito
Business with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
仕事で使いました。立地面等とても満足出来ました。
Yuzo
Business
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
部屋の広さは普通、施設全体としては清潔感があり、良いホテルだと思います。
良かった点は温泉と展望フロアでの美味しい朝食です。両方とももう少し広いともっとホテルのウリになると思いました。
'Sakiko
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
駅前ということで，とても便利が良く，移動するには最適でした．
sogabe
Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
タクシー予約出来ず
朝食は 朝でも良いですよと言われたので
朝に 朝食を注文したら 断られた
他は 普通ですね
Aya
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
宍道湖を望む景色は良かったです。宍道湖駅からは近いですが、松江駅は遠かったです。
Junko
Friends and Family
4.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
館内が暑すぎました。
shinji
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
空調設備が部屋で出来ずに暑い
暖房では暑いので冷房にしたかったが出来なかった
MASAKI
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
松江駅、松江城、宍道湖に近く、清潔な室内で快適でした。
Keiko
Leisure Family
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
部屋も、部屋から見える景色も綺麗だし、交通の利便性も良し！周辺には飲食店も多く、ホテルを拠点にたくさん楽しめました。
Number of reviews per page
20
40
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