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Mercure Nagano Matsushiro Resort & Spa
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Mercure Nagano Matsushiro Resort & Spa
Hotels
8.0
/10
Very Good
354 reviews
What Guests Say About Their Stay
Szymon
10.0
/ 10
I have been to Japan many times over a period of 10 years. I have stayed in so many hotels I can not count anymore. Straight facts. Hotel is very reasonably priced. It is in a great location. Short taxi ride to many restaurants and many attractions within walking distance. The restaurant is great. One day I did not fell like going out to dinner. I spend 8000 Yen per person on the dinner buffet...At first I was reluctant...but they had Alcohol and beer included. All you can eat and Drink. It was amazing. My booking included breakfast and lounge. Lounge Was amazing. Turns out there was a lot of people to check in that day. No problem. All you can drink beer and Sparkling Wine...plus many other choices. they do have evening mixer as well, 2100-2300. That one has hard alcohol and beer...plus regular beverages and snacks...The onsen is good but it could be better. I love the outdoor onsen. They do have one. But it is not so open. Onsen is a great bonus so I am not complaining. Reasonable Price and comfort make it great for couples. IDK about other travelers. But If you like Onsen and Drinks...This is a place for you. 16000 yen might be a bit much for 2 people for dinner. But Gyu Kaku ran me 15800. But you have to add 2100 yen taxi to get there and 3000 to get back. Considering that. Buffet with Unlimited DRINKS!!! Is a good Choice. Would definitely stay again 10/10 would recommend. Like I said. Pragmatically it is the best Hotell I ever stayed in.
Ong
10.0
/ 10
Has a public onsen and lounge. Room is large, breakfast is delicious. Will be better if they renovate the toilet and have stronger air conditioning
Verified traveler
10.0
/ 10
加湿器をお借りしたかったです。
（室内にありました？依頼もしませんでしたが。）
仕事柄気になったこと
蛇口やシャワーのパッキンを交換した方が良いです。
水がチョロチョロもったいないです。
清掃スタッフさんの清掃時の目視で十分確認できると思います。
In the Area
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1372-1 Nishiderao, Matsushiromachi, Naganoshi, Nagano, Nagano-shi, Chubu, Japan, 381-1215
Main Facilities
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Parking
WiFi
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What's around Mercure Nagano Matsushiro Resort & Spa
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1372-1 Nishiderao, Matsushiromachi, Naganoshi, Nagano, Nagano-shi, Chubu, Japan, 381-1215
Discover More About Mercure Nagano Matsushiro Resort & Spa
Location
Mercure Nagano Matsushiro Resort & Spa is a hotel in a good neighborhood, which is located at Nagano-shi.
About Mercure Nagano Matsushiro Resort & Spa
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Mercure Nagano Matsushiro Resort & Spa.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
With all facilities offered, Mercure Nagano Matsushiro Resort & Spa is the right place to stay.
All facilities in Mercure Nagano Matsushiro Resort & Spa
Others
Public Facilities
- Parking
- WiFi in public area
Transportation
- Bus/truck parking
Accommodation Policy & General Information in Mercure Nagano Matsushiro Resort & Spa
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Number of floors in Mercure Nagano Matsushiro Resort & Spa | 13 |
Another facilities in Mercure Nagano Matsushiro Resort & Spa | WiFi in public area, Bus/truck parking |
Frequently asked question in Mercure Nagano Matsushiro Resort & Spa
What are available facilities at Mercure Nagano Matsushiro Resort & Spa?
There are top facilites at Mercure Nagano Matsushiro Resort & Spa such as Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Nagano Matsushiro Resort & Spa?
The standard check-in time at Mercure Nagano Matsushiro Resort & Spa is starting from From 15:00 while the latest check-out time is at Before 11:00
More Reviews from Other Guests in Mercure Nagano Matsushiro Resort & Spa
Traveloka (4)
Other sources (354)
8.0
Very Good
From 354 reviews
Cleanliness
8.2
Room Comfort
8.2
Location
10.0
Service and Facilites
8.0
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Traveler Reviews Mercure Nagano Matsushiro Resort & Spa
Number of reviews per page
20
40
Top reviews
Krystyna
Leisure Family
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This property is super dated. I don't think it has been renovated since the 90s. The room smelled of mothballs and dining was difficult to book as they had a chart that needed to be adhered too. Laundry was crazy, 3 washers and dryers for hundreds of people. I was in my room and a whole heap of people just walked in as they were given my room too. Check in was difficult. The staff tried hard but they need some guidance from. Upper management. Some flowers or indoor plants would help warm up the lobby too. It was more like a private hospital.
Read More
Szymon
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
I have been to Japan many times over a period of 10 years. I have stayed in so many hotels I can not count anymore. Straight facts. Hotel is very reasonably priced. It is in a great location. Short taxi ride to many restaurants and many attractions within walking distance. The restaurant is great. One day I did not fell like going out to dinner. I spend 8000 Yen per person on the dinner buffet...At first I was reluctant...but they had Alcohol and beer included. All you can eat and Drink. It was amazing. My booking included breakfast and lounge. Lounge Was amazing. Turns out there was a lot of people to check in that day. No problem. All you can drink beer and Sparkling Wine...plus many other choices. they do have evening mixer as well, 2100-2300. That one has hard alcohol and beer...plus regular beverages and snacks...The onsen is good but it could be better. I love the outdoor onsen. They do have one. But it is not so open. Onsen is a great bonus so I am not complaining. Reasonable Price and comfort make it great for couples. IDK about other travelers. But If you like Onsen and Drinks...This is a place for you. 16000 yen might be a bit much for 2 people for dinner. But Gyu Kaku ran me 15800. But you have to add 2100 yen taxi to get there and 3000 to get back. Considering that. Buffet with Unlimited DRINKS!!! Is a good Choice. Would definitely stay again 10/10 would recommend. Like I said. Pragmatically it is the best Hotell I ever stayed in.
Read More
Ong
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Has a public onsen and lounge. Room is large, breakfast is delicious. Will be better if they renovate the toilet and have stronger air conditioning
Timothy
Friends and Family
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Great breakfast and onsen. It is dated.
Monica
Leisure Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The food was excellent but the property was far from attractions with no stores around. If you are relying on public transport it was a ways away from the train station and you have to walk from the bus stop in the dark with no proper lights. If your using it as a base to go skiing it's excellent not if you expect night life
Dana
Leisure Family
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Well, our plans changed at the last minute and this hotel was the only one in Nagoya with two rooms left. It is massively outdated. I had read other reviews stating that the sparse hallway decor was bothersome, but I did not expect it to get to me. It did. I found this hotel to be soul killing and left before my time was up. Its also way outside the main city so it is isolating.
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Hafida
Leisure Family
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The hotel was good, but the check-in took long despite 5 people available, but doing things super slow.
Ryan
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
If you get the right package l, everyhting in inclusive!!
Verified traveler
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
加湿器をお借りしたかったです。
（室内にありました？依頼もしませんでしたが。）
仕事柄気になったこと
蛇口やシャワーのパッキンを交換した方が良いです。
水がチョロチョロもったいないです。
清掃スタッフさんの清掃時の目視で十分確認できると思います。
Nancy
Family
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The facility is very dated. Staff is friendly and helpful. It is not close to the train station.
David
Friends and Family
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
The staff were extremely helpful and the free lounge twice a day was a real bonus
Wai Kheong Mercury
Leisure Family
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
check in 4 people, 3 sets of amenities. everything need to request. very unlike of a 4 star hotel
James
Leisure Family
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Very large room with nice furnishings. Excellent dining area with views and space.
Nina
Business and Leisure
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Good hot water cold
Water tub system . Nice pillow and view
Jarrod
Leisure Family
6.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Breakfast buffet was amazing. The onsen was nice. Our expierence was very streamlined, but lacked the charm of smaller onsen.
sunil
Leisure
6.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Location too far from city. Property is old and needs updating
Shlomi Shlomo
Leisure with Friends
4.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Hotel is a bit old and rooms are dated.
Breakfast system is terrible; you need to pick a time to go to breakfast, but if you arrive to the hotel late, all early schedules for the breakfast are already taken…!
There is no first-come, first-serve system, which is really annoying!!!
Daniel
Leisure Family
4.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
I feel that people should know that every thing in this property is outdated and depressing.
Looks like the rooms have not been updated since the 80 s . The furniture, the drapes, the cart are so old , the bathrooms are very outdated and small even the lighting in the room is bad.
It is not convenient as 30 minutes from They train and the city .
The food at the restaurant is plenty full and the quality average.
I gave it 2 stars as we had a very nice concierge
Also you should know that at the end you will be charged extra for a spa tax no matter if you used it or not.
There are plenty of nice hotels for that price in Japan , very disappointed by this one
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Stasia
8.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Spacious room, comfortable bed, service is ok. Breakfast spread was great. Free parking available.
Do take note that hotel charges ¥900 per room for bathing tax, apparently for usage of public bath (onsen), even though we did not use it at all during our 3 nights stay. Hotel staff explained that this bathing tax will be charged regardless of usage. This is not logic, in my point of view.
Mecure management (being a big hotel chain) should look into a managing system to only charge this tax for rooms that used the public bath.
Read More
Kok Sheng
Leisure Family
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The room are big but its a bit dated design.
Number of reviews per page
20
40
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